Patient Access Representative II, Baptist Beaches

Date Posted: Apr 30, 2025

Status: Full-Time

Shift Details: Days

Job Summary

*Up to $1,000 Sign-On Bonus

Baptist Beaches is currently hiring for a Patient Access Rep II to join our ED Department at our Baptist Beaches location here in the Jacksonville, FL area.

Shift Details: Sunday - Tuesday 7am-7:30pm

As a Patient Access Rep II, you will be responsible for:

  • Registering patients accurately and efficiently
  • Utilizing multiple systems and interfaces Cross-Trained in order to work in multiple patient access areas
  • Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters
  • Contributing to PAS Goals as defined annually
  • Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
  • Maintaining a professional relationship with all clinical and non-clinical team members
  • Articulating compliance documentation and ensure completion of required patient consent forms
  • Maintaining patient privacy in accordance with HIPAA guidelines
  • *BLS CPR certification within 30 days of hire for ED positions.

This Patient Access Rep II will be located at Baptist Beaches. If you are interested in this Full-Time opportunity, please apply now!


Education Required

High School Diploma/GED

Education Preferred

Bachelor's Degree

Experience

  • 1-2 years Customer Service Experience Required
  • 1-2 years Insurance Experience Required
  • 1-2 years Healthcare Experience Required

License and Certification

  • Certified Healthcare Access Associate (CHAA) Preferred

Location

Baptist Beaches
1350 13th Avenue South
Jacksonville Beach, FL, 32250


Location Overview

Baptist Medical Center Beaches provides beaches residents with close-to-home access to comprehensive, high-tech medical and surgical care.  Baptist Medical Center Beaches is a Magnet™ hospital in Jacksonville Beach, Florida, just minutes away from the Atlantic Ocean. As the only hospital located in the beach communities, Baptist Beaches provides a wide range of services for local residents. Besides being close to Jacksonville’s beautiful beaches, fishing pier and multitude of golf courses, Baptist Beaches is a short drive away from TPC Sawgrass, home of The Player’s Championship annual golf tournament. Baptist has been named one of the 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare. Baptist Beaches has been designated as a Primary Stroke Center by the Agency for Health Care Administration.

About Baptist Health

Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to the annual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.