Patient Access Representative II, Part-Time, Baptist South
Date Posted: Apr 17, 2026
Status: Part time
Shift Details: N/A
Job Summary
Baptist South is hiring a Patient Access Representative II to join our Patient access team in Jacksonville, FL. This is a part-time opportunity Saturday - Sunday 6:45pm-7:15am.
Patient Access Representative II, Job Responsibilities:
- Registers patients accurately and efficiently
- Utilization of multiple systems and interfaces
- Cross-Trained in order to work in multiple patient access areas
- Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
- Contributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.)
- Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
- Maintains a professional relationship with all clinical and non-clinical team members
- Able to articulate compliance documentation and ensure completion of required patient consent forms
- Maintains patient privacy in accordance with HIPAA guidelines
Experience Requirements:
- 1-2 years Customer Service Experience Required
- 1-2 years Healthcare experience required
- 1-2 years Insurance experience required
Education & Credential Requirements:
- High School Diploma Required
Education Preferred
High School
Experience
- Customer Service Experience
License and Certification
- Driver's License - DMVDMV
Location
South - Main Building
14550 Old St Augustine Rd
Jacksonville, , 32258
About Baptist Health
Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to the annual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.