Patient Access Representative II, PRN, Baptist Clay
Date Posted: Aug 28, 2025
Status: PRN
Shift Details: Various shifts
Job Summary
Baptist Clay is currently hiring for a Patient Access Rep II to join our PAS Department at our Baptist Clay location here in the Jacksonville, FL area.
Shift Details: PRN Various Shifts - must have open availability to work weekdays, weeknights, weekends, days, nights, holidays.
As a Patient Access Rep II, you will be responsible for:
- Registering patients accurately and efficiently
- Utilizing multiple systems and interfaces Cross-Trained in order to work in multiple patient access areas
- Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters
- Contributing to PAS Goals as defined annually
- Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
- Maintaining a professional relationship with all clinical and non-clinical team members
- Articulating compliance documentation and ensure completion of required patient consent forms
- Maintaining patient privacy in accordance with HIPAA guidelines
This Patient Access Rep II will be located at Baptist Clay. If you are interested in this PRN opportunity, please apply now!
Education Required
High School Diploma/GED
Education Preferred
Bachelor's Degree
Experience
- 1-2 years Customer Service Experience Required
- 1-2 years Insurance Experience Required
- 1-2 years Healthcare Experience Required
License and Certification
- Certified Healthcare Access Associate (CHAA) Preferred
Location
Baptist Clay
1771 Baptist Clay Drive
Fleming Island, FL, 32003
Location Overview
Baptist Medical Center Clay is a full-service hospital providing residents with easy access to comprehensive, high-tech medical and surgical care close to home. Located on Fleming Island, Baptist Clay features innovative care for every stage of life in an elegantly designed, comfortable environment. Unique services include onsite cancer care provided by Baptist MD Anderson, a 24/7 ER for adults and children, and a Level II Neonatal Intensive Care Unit. As part of the Baptist Health system, Baptist Clay has access to many additional specialized physicians, services, and resources including the Baptist Stroke and Cerebrovascular Center. Baptist Health has been named one of the 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare, and Baptist Clay has been voted “Best Medical Facility” in Clay County for the past three years.
About Baptist Health
Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to the annual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.