Patient Access Supervisor, Cardiology, Cardiac Access Center

Job Summary

We are looking for an experienced Patient Access Supervisor for the Baptist Cardiology office located at the Cardiac Access Center. This position will report to work Monday through Friday.

The Patient Access Supervisor will be responsible for the following tasks:

• Registering patients accurately and efficiently.
• Utilizing multiple systems and interfaces.
• Being Cross-Trained in order to work in multiple patient access areas.
• Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters.
• Contributing to PAS Goals as defined annually (Collections, Palm Scanning, etc.).
• Possessing a strong understanding and ability to explain State and Federal regulations including EMTALA, AHCA, and JCAHO.
• Maintaining a professional relationship with all clinical and non-clinical team members including peer leaders in other departments.
• Ability to articulate compliance documentation and ensure completion of required patient consent forms.
• Maintaining patient privacy in accordance with HIPAA guidelines.
• Assisting in the On-Call rotation for the assigned area including staffing as needed.
• Providing daily leadership to the assigned department in coordination with the PAS Manager.

The hours for this position are typically between 8:00 AM to 4:30 PM, Monday through Friday. Depending on the needs of the office, hours may vary on occasion.

This Patient Access Supervisor will be located at Baptist Cardiac Access Center. If you are interested in this Patient Access Supervisor job with an award-winning organization, please apply now!

Education Required

High School Diploma/GED

Education Preferred

Associate's Degree

Experience

• One-Two Years Customer Service Experience Required
• One-Two Years Healthcare Experience Required
• One-Two Years Insurance Experience Required
• One-Two Years Scheduling Experience Required
• One-Two Years Patient Access Services Experience Required
• One-Two Years Patient Financial Services Experience Required
• One-Two Years Leadership Experience Required

License and Certification

• Certified Revenue Cycle Specialist (CRCS) Required Or
• Certified Healthcare Access Associate (CHAA) Required Or

Location

Location Overview

Baptist Health, founded in 1955, is North Florida’s most comprehensive health care system and the area’s only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children’s Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.