Referral Coordinator, Total Access Program, Baptist Southbank

Job Summary

*Up to $1,000 Sign-On Bonus

Baptist is currently hiring for a Full-Time Days Referrals Coordinator to join our Total Access Program Department at our Southbank Plaza location here in the Jacksonville, FL area.

Shift Details: Sunday - Thursday. 8 hour day shift (9:00 AM to 5:30 PM)

Patient Access Services interacts with staff, patients, internal departments, physician practices and insurance companies to obtain maximum reimbursement through established authorization for advanced imaging procedures and order entry. The referral coordinator is responsible for insurance eligibility and obtaining advanced imaging authorizations for BPC, BPE, Baptist Specialty Offices and Imaging. Must meet performance expectations, including but not limited to authorization productivity, 3 accounts/hour. Skills required; multi-tasking; highly organized, detail oriented with the ability to prioritize workload and teamwork distribution in a call center environment.

As a Referrals Coordinator, you will be responsible for:

• Providing referral assistance to physicians, patients, and insurance companies.
• Scheduling appointments, obtain authorizations, and collect patient responsibilities at the time of scheduling.
• Accurately completing verification of insurance benefits and authorizations using online tools and/or direct contact with insurance carrier.

This Referral Coordinator will be located at Southbank Plaza. If you are interested in this Full-Time Days opportunity, please apply now!

Education Required

High School Diploma/GED

Education Preferred

Bachelor's Degree

Experience

• 1-2 years Referrals Experience

License and Certification

None

Location

Location Overview

Baptist Health, founded in 1955, is North Florida’s most comprehensive health care system and the area’s only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children’s Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.