Referrals Coordinator, Orthopedics, Baptist Nassau Crossing

Job Summary

We are looking for an experienced Referrals Coordinator to join our Orthopedics team at Baptist Clay! This is a Full-Time Days opportunity Monday, Wednesday, and Friday.

The Referrals Coordinator will interact with staff, patients, internal departments, physician practices and insurance companies to obtain maximum reimbursement through established authorization procedures and order entry. The referral coordinator is responsible for insurance eligibility and obtaining authorizations.

Candidates should feel comfortable completing the following tasks:

• Multi-tasking and being highly organized, detail oriented with the ability to prioritize workload and team work distribution in an in and out bound call center environment
• Must have excellent communication skills
• Must have exceptional customer service skills
• Must be able to accurately complete verification of insurance benefits and authorizations using online tools and/or direct contact with insurance carrier
• Patients should be registered in a timely, accurate, and professional manner which reflects the core values of Baptist Health
• Entering cpap/bipap orders
• Scheduling appointments
• Entering orders
• Answering phone calls/messages.
• Billing, indexing, and calling sleep study result

This Referral Coordinator will work in the Orthopedics department at Baptist Clay. If you are interested in joining this awesome team, apply now!

Education Required

High School Diploma/GED

Education Preferred

Associate's Degree

Experience

• One Year Medical Office Experience Preferred

License and Certification

• Registered Medical Assistant (RMA) Preferred

Location

Location Overview

Baptist Health, founded in 1955, is North Florida’s most comprehensive health care system and the area’s only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children’s Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.