Referrals Coordinator, Primary Care, Julington Creek

Job Summary

We are hiring for a Referrals Coordinator for our Baptist Primary Care office located in Julington Creek. This is a Full-Time Days shift.

The Referrals Coordinator will primarily interact with staff, patients, internal departments, physician practices and insurance companies to obtain maximum reimbursement through established authorization procedures and order entry. This position requires a candidate who has previous referrals and healthcare experience as well as excellent customer service skills.

The Referral Coordinator responsibilities include:

• Processing patient referrals to internal and external services
• Responsible for reviewing and processing incoming (electronic/fax) referrals in a timely manner
• Tracking referrals to avoid duplications, to ensure completion, and to verify documentation is in EMR
• Ensure referrals received with correct diagnosis code and participating insurance plans
• Serving as an advocate for the patient and the patient's family
• Will be required to contact patient and obtain medical history, order testing as required, make appointments, send new patient paperwork
• Receiving, distributing and/or processesing faxes relating to the care of the patient
• Assist with incoming calls and other duties as needed

This Referral Coordinator position will be located at Baptist Primary Care Julington Creek. If you're interested in our Referral Coordinator position, please apply now!

Education Required

High School Diploma/GED

Education Preferred

Associate's Degree

Experience

• One Year Medical Office Experience Preferred
• Insurance Knowledge Strongly Preferred.

License and Certification

• Registered Medical Assistant (RMA) Preferred

Location

Location Overview

Baptist Primary Care

Baptist Health has the largest network of primary care providers in the Jacksonville area, with 45 offices throughout Northeast Florida and Southeast Georgia. The network has more than 130 physicians, including family physicians, pediatricians & internists. Baptist is repeatedly chosen as the area’s most preferred health care provider and has been chosen as one of the Best Places to Work in U.S. Healthcare by Modern Healthcare.