Revenue Cycle Education Manager, Baptist Metro Square

Date Posted: Sep 26, 2025

Status: Full-Time

Shift Details: Days

Job Summary

Revenue Cycle Education Manager - Revenue Cycle Education and Development - Baptist Metro Square

Baptist Jacksonville is currently hiring for a Full-time, Revenue Cycle Education Manager to join our Revenue Cycle Education and Development team at our Baptist Metro Square Location here in the Jacksonville, FL area. This is a Full-time, Days shift opportunity with the occasional need to work nights and/or weekends.

The Revenue Cycle Education Manager will create and review content that is created primarily by the educators and ensure staff is integrating it into the various departments. The ideal candidate will not only need to have the ability to multi-task, but also have the ability to create content in a clear and concise manner.

The Revenue Cycle Education Manager responsibilities include:

  • Training manager will have a strong knowledge of adult learning principles, instructional design, and evaluation methods.
  • They will lead and oversee the design, development, and delivery of eLearning and instructor-led training programs related to the revenue cycle applications used in each revenue cycle setting from patient access, to HIM and coding, to HB, PB and SBO.
  • They will supervise, mentor, and evaluate the performance of the trainers, and the effectiveness and quality of the training program.
  • They will collaborate with operational stakeholders and Revenue Cycle leaders to support the goals of the organization.
  • Credentialed trainer certification must be obtained within 6 months

If you are interested in this opportunity please apply today!


Education Required

Bachelor's Degree

Education Preferred

Master's Degree

Experience

  • Over 5 years Health Care Experience Required
  • 1-2 years Project Management Experience Required

License and Certification

  • Epic Credentialed Trainer Required

Location

Metro Square
3563 Philips Highway
Jacksonville, FL, 32207


Location Overview

Baptist Health, founded in 1955, is North Florida’s most comprehensive health care system and the area’s only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children’s Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.

About Baptist Health

Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to the annual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.