Revenue Cycle Transplant Coordinator, Patient Revenue Cycle, Remote, Baptist Metro Square

Job Summary

Baptist Metro Square is hiring a Revenue Cycle Transplant Coordinator to join our remote team in Jacksonville, Florida. This is a full-time opportunity.

The Transplant & Single Case Agreement (SCA) Revenue Cycle Manager provides end-to-end operational oversight for transplant and SCA accounts across adult and pediatric service lines. This role serves as the primary subject matter expert (SME) for complex, high-value cases, ensuring accurate coverage determination, billing compliance, payer guideline adherence, and timely claims resolution.

Revenue Cycle Transplant Coordinator Job Responsibilities:

• Oversee revenue cycle operations for transplant and SCA accounts from pre-service through final payment
• Serve as the lead SME for high-dollar, complex transplant and SCA cases
• Ensure accurate insurance coverage verification, authorization, and reimbursement processes
• Maintain compliance with payer-specific requirements, regulatory standards, and billing guidelines
• Collaborate with cross-functional teams including clinical departments, Patient Access, Hospital Billing, Payor Strategy, and external vendors
• Manage multidisciplinary workflows to optimize efficiency and reduce denials or delays
• Identify and mitigate financial risks associated with transplant and SCA cases
• Support timely claim submission, follow-up, and resolution to maximize reimbursement
• Provide guidance and support as transplant programs transition from implementation to steady-state operations

Education and Experience Requirements:

• Bachelor’s degree in Healthcare Administration, Business, Finance, or related field (or equivalent experience)
• 5+ years of experience in revenue cycle management, with a focus on transplant services or Single Case Agreements
• Strong knowledge of payer contracts, billing compliance, and reimbursement methodologies
• Experience working with complex, high-dollar healthcare cases
• Proven ability to collaborate across clinical, operational, and financial teams
• Excellent analytical, problem-solving, and communication skills

Preferred Qualifications:

• Experience in both adult and pediatric transplant programs
• Familiarity with payer negotiation strategies and contract management
• Certification in healthcare financial management or revenue cycle (e.g., HFMA, CRCR)

This role is critical to ensuring financial integrity and operational excellence within transplant programs. You will play a key role in optimizing reimbursement, maintaining compliance, and supporting life-saving care delivery through effective revenue cycle leadership.

This Revenue Cycle Transplant Coordinator position will be located at Baptist Metro Square. If you are interested in this full-time remote opportunity, please apply now!

Education Required

Education Preferred

BS

Experience

License and Certification

• Driver's License - DMV

Location

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