Alan Lim, MD, FAAFP

Family Physician

4.6 out of 5 stars 4.6 (356)

Alan Lim, MD, FAAFP Office and Other Patient Information

Primary Office

Office 1: Baptist Primary Care

6142 Collins Road
, Jacksonville, FL 32244

904.390.7491

Book an appointment online

Patient Reviews

All reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.

Reviews (356)

SORT BY

  • Patient Review 1

    4.6 out of 5 stars

    Reviewed on February 19, 2024 | Verified Review

    Convenience, friendly staff


  • Patient Review 2

    5 out of 5 stars

    Reviewed on February 09, 2024 | Verified Review

    Kind and very helpful.


  • Patient Review 3

    5 out of 5 stars

    Reviewed on February 08, 2024 | Verified Review

    Convenient, great staff.


  • Patient Review 4

    5 out of 5 stars

    Reviewed on February 08, 2024 | Verified Review

    Generosity


  • Patient Review 5

    3.8 out of 5 stars

    Reviewed on February 01, 2024 | Verified Review

    I have been with Baptist for many years and We had Dr.Robert James who later retired. Since we have had two doctors. Our present on which we have had for awhile refered to us as his ORPANS. He is ok but might as well do a tella video. He never leaves his chair and sits at the computer. Even his helper said she has told him he needs to develope better patient skills. We might look outside the building at a later time.


  • Patient Review 6

    5 out of 5 stars

    Reviewed on February 01, 2024 | Verified Review

    Just the best primary care office in Jacksonville. People are very professional and courteous. Love this place.


  • Patient Review 7

    5 out of 5 stars

    Reviewed on February 01, 2024 | Verified Review

    Efficient and professional staff.


  • Patient Review 8

    5 out of 5 stars

    Reviewed on January 29, 2024 | Verified Review

    Everyone was very nice and friendly very attentive it was a wonderful experience for me everything was on time you all were just awesome


  • Patient Review 9

    5 out of 5 stars

    Reviewed on January 19, 2024 | Verified Review

    Very pleasant


  • Patient Review 10

    5 out of 5 stars

    Reviewed on January 18, 2024 | Verified Review

    Staff cleanliness


  • Patient Review 11

    5 out of 5 stars

    Reviewed on January 13, 2024 | Verified Review

    They respond in a timely manner


  • Patient Review 12

    5 out of 5 stars

    Reviewed on January 07, 2024 | Verified Review

    It's ok, it's a Doctor office


  • Patient Review 13

    5 out of 5 stars

    Reviewed on January 07, 2024 | Verified Review

    Dr Lim listens.your gentleman who takes blood is the very best.As I have always been hard to stick.The office staff is very polite and helpful.Dr Lims assisstant is the best I really like her.


  • Patient Review 14

    1 out of 5 stars

    Reviewed on January 07, 2024 | Verified Review

    0


  • Patient Review 15

    3.4 out of 5 stars

    Reviewed on December 20, 2023 | Verified Review

    I didn???t leave with a plan for my care. I felt kinda lost and unheard


  • Patient Review 16

    5 out of 5 stars

    Reviewed on December 17, 2023 | Verified Review

    Very convenient location for me.


  • Patient Review 17

    4.6 out of 5 stars

    Reviewed on December 14, 2023 | Verified Review

    Quiet, clean, courteous and very quick


  • Patient Review 18

    5 out of 5 stars

    Reviewed on November 30, 2023 | Verified Review

    Great staff.


  • Patient Review 19

    5 out of 5 stars

    Reviewed on November 30, 2023 | Verified Review

    nearby, friendly.


  • Patient Review 20

    5 out of 5 stars

    Reviewed on November 29, 2023 | Verified Review

    Close and convenient to home


  • Patient Review 21

    5 out of 5 stars

    Reviewed on November 29, 2023 | Verified Review

    Courteous and professional, caring staff.


  • Patient Review 22

    5 out of 5 stars

    Reviewed on November 12, 2023 | Verified Review

    The professionalism of the personnel is still exemplary.


  • Patient Review 23

    5 out of 5 stars

    Reviewed on November 09, 2023 | Verified Review

    I like the help that I get for my medical needs!


  • Patient Review 24

    5 out of 5 stars

    Reviewed on October 21, 2023 | Verified Review

    Efficiency! Well mannered staff! I like my doctor.


  • Patient Review 25

    5 out of 5 stars

    Reviewed on October 16, 2023 | Verified Review

    The people are nice.


  • Patient Review 26

    5 out of 5 stars

    Reviewed on October 14, 2023 | Verified Review

    Kind, friendly and compassionate people.


  • Patient Review 27

    5 out of 5 stars

    Reviewed on October 09, 2023 | Verified Review

    Very professional


  • Patient Review 28

    5 out of 5 stars

    Reviewed on October 05, 2023 | Verified Review

    everything was great


  • Patient Review 29

    1.8 out of 5 stars

    Reviewed on October 01, 2023 | Verified Review

    My family have been patients with Baptist for many years. As you all have continued to grow there has been a drastic change in the quality and access to care. To begin, the front line staff (clerical medical support) need to receive formal training in customer service and how to address confidential patient information in public settings. HIPAA is imperative for all staff to honor. Baptist has now become focused on submitting more consults when you all either don't have enough providers, there is a multi month wait time to get scheduled and/or it may not even be medically necessary. Do you know that when patients get a call for the consult submitted by a provider we received multiple automated messages that advises the patient to call a phone number! This is confusing and results in lack of follow through when we can't actually get a call from a human to coordinate the outreach effort and scheduling. The online platform is a mess and I have been informed by medical staff that people are inappropriately using this for communication which are obviously the same people in which you all have directed signs throughout your facilities about prohibitions of verbal abuse and aggression. The platform needs a lot more work before forcing more patients to use it including scrubbing for outdated and inactive problems, 48 hour or less response to a message sent from triaging nurses (the VA does so within one business day), ability to check in online and not have to still present to the front desk, restricting purpose and use of platform to promote civility, etc. How do you ensure medical and mental health teams are being responsive to patient inquiries? In the past I have waited over a week for a staff member to acknowledge and respond to a basic inquiry. Too many signs are now everywhere in your facilities. Can someone regulate what information is permissible and realistic to post? Let's be honest most people these notices apply to are not even reading them as expressed above. Don't lose your primary vision Baptist of helping people please! Before you expand too much in Jacksonville FL be sure you have enough providers and reasonable wait times to be seen for non-emergent and emergent care.


  • Patient Review 30

    5 out of 5 stars

    Reviewed on September 30, 2023 | Verified Review

    Fully staffed and efficient.


  • Patient Review 31

    5 out of 5 stars

    Reviewed on September 28, 2023 | Verified Review

    For the number of years I have coming to that office, I have always received professional service from the Doctors and Staff.


  • Patient Review 32

    4.6 out of 5 stars

    Reviewed on September 21, 2023 | Verified Review

    Friendly people


  • Patient Review 33

    4.2 out of 5 stars

    Reviewed on September 17, 2023 | Verified Review

    Nothing


  • Patient Review 34

    5 out of 5 stars

    Reviewed on September 14, 2023 | Verified Review

    Very professional staff.


  • Patient Review 35

    5 out of 5 stars

    Reviewed on September 14, 2023 | Verified Review

    My whole family goes there and we are all pleased with the Doctors and staff.


  • Patient Review 36

    5 out of 5 stars

    Reviewed on September 03, 2023 | Verified Review

    Quick appointment. Not waiting at office..promptly checking..friendly staff and service


  • Patient Review 37

    5 out of 5 stars

    Reviewed on August 31, 2023 | Verified Review

    Cleanliness & customer service is adequately a 10


  • Patient Review 38

    3.8 out of 5 stars

    Reviewed on August 28, 2023 | Verified Review

    dr lim is very clinical, but at least he's honest


  • Patient Review 39

    5 out of 5 stars

    Reviewed on August 27, 2023 | Verified Review

    My wife and I have been going there for a long time. We receive excellent medical care from start to finish.


  • Patient Review 40

    5 out of 5 stars

    Reviewed on August 27, 2023 | Verified Review

    In this office Everyone is very friendly and super with their work.


  • Patient Review 41

    5 out of 5 stars

    Reviewed on August 26, 2023 | Verified Review

    Everything


  • Patient Review 42

    5 out of 5 stars

    Reviewed on August 23, 2023 | Verified Review

    Well organized and supportive


  • Patient Review 43

    2.2 out of 5 stars

    Reviewed on August 20, 2023 | Verified Review

    Well I just realized that it had been a little while since I heard from the front desk at my primary care normally they call me especially on a yearly thing like annuals and physicals and stuff like that but I realized I hadn't seen or gone to doctor in a little bit I didn't realize how long it was but it was 2 years and they hadn't called me about any kind of physicals that I had been doing on a yearly basis with him for several years before that then when I called him up they made it out like it was my fault which yes I am supposed to keep up with stuff but when they normally do it for you until a little bit after they stopped doing it you don't know they're not doing it for you no more and now their hours of operation aren't late enough in the afternoon to where I can not take off from work to get there this not too happy with management right now as soon as I talk to him oh it's important you need to get in here for your blood work and you need to get in here for a physical yet they hadn't called me


  • Patient Review 44

    5 out of 5 stars

    Reviewed on August 17, 2023 | Verified Review

    beengoing there since they opened up got good service fro doctors also likethat theyhavel Labs and xrays in the facility


  • Patient Review 45

    5 out of 5 stars

    Reviewed on August 17, 2023 | Verified Review

    The atmosphere is what I liked about the office. It was very quite and serene.The medical staff is very kind and knowledgeable.


  • Patient Review 46

    5 out of 5 stars

    Reviewed on August 16, 2023 | Verified Review

    Professional care great staff doctor outstanding..


  • Patient Review 47

    5 out of 5 stars

    Reviewed on August 04, 2023 | Verified Review

    The staff was very patient and professional with a family oriented touc and the wait time was very minimal. I am a new patient and I felt very welcomed. Dr. Lim was thorough and explained my test results allowing answers to my questions. I forgot my paperwork which was needed for my speciality care with a different office. Dr Lim suggested and allowed me to go home to get them, which is unheard of,. Upon my return with the paperwork I did not have to wait once I returned to the office. But that???s not all once I arrived home from the appointment my speciality doctors office called to inform me that they had received my needed medical form from Dr Lim which they stated has never happened so quickly. From other medical offices. You all should have seen how my chest stuck out like a proud mother receiving a good report from her child???s teacher when ending that call????


  • Patient Review 48

    5 out of 5 stars

    Reviewed on July 29, 2023 | Verified Review

    Always great service and friendly staff!


  • Patient Review 49

    5 out of 5 stars

    Reviewed on July 29, 2023 | Verified Review

    Friendly staff.


  • Patient Review 50

    5 out of 5 stars

    Reviewed on July 29, 2023 | Verified Review

    Friendly, helpful and patient.


  • Patient Review 51

    5 out of 5 stars

    Reviewed on July 29, 2023 | Verified Review

    Friendly and helpful.


  • Patient Review 52

    5 out of 5 stars

    Reviewed on July 28, 2023 | Verified Review

    Efficient


  • Patient Review 53

    5 out of 5 stars

    Reviewed on July 28, 2023 | Verified Review

    The staff


  • Patient Review 54

    5 out of 5 stars

    Reviewed on July 27, 2023 | Verified Review

    Staff is helpful & courteous.


  • Patient Review 55

    5 out of 5 stars

    Reviewed on July 22, 2023 | Verified Review

    Fast and freindly


  • Patient Review 56

    5 out of 5 stars

    Reviewed on July 21, 2023 | Verified Review

    The receptionists are professional. The front main office is very clean. The RNs that take your blood pressure and weight a very professional and they listen to you if I have everything to say.


  • Patient Review 57

    5 out of 5 stars

    Reviewed on July 15, 2023 | Verified Review

    I've been going to this office for almost 20 years I feel comfortable here


  • Patient Review 58

    5 out of 5 stars

    Reviewed on July 09, 2023 | Verified Review

    Friendly and professional.


  • Patient Review 59

    5 out of 5 stars

    Reviewed on July 02, 2023 | Verified Review

    Convenient


  • Patient Review 60

    5 out of 5 stars

    Reviewed on June 29, 2023 | Verified Review

    The professionalism. Great attitudes


  • Patient Review 61

    5 out of 5 stars

    Reviewed on June 29, 2023 | Verified Review

    In and out quick


  • Patient Review 62

    5 out of 5 stars

    Reviewed on June 29, 2023 | Verified Review

    Clean


  • Patient Review 63

    5 out of 5 stars

    Reviewed on June 28, 2023 | Verified Review

    I like my Doctor and some of staff members and they are trying their Best


  • Patient Review 64

    5 out of 5 stars

    Reviewed on June 27, 2023 | Verified Review

    Friendly greeting and speedy process to your visit.


  • Patient Review 65

    5 out of 5 stars

    Reviewed on June 25, 2023 | Verified Review

    Well organized, friendly, efficient, and they don???t keep a patient waiting.


  • Patient Review 66

    5 out of 5 stars

    Reviewed on June 24, 2023 | Verified Review

    always very feindly the stall is great , Dr. Lim one of the BEST.


  • Patient Review 67

    3.8 out of 5 stars

    Reviewed on June 24, 2023 | Verified Review

    Nothing I can think of.


  • Patient Review 68

    5 out of 5 stars

    Reviewed on June 22, 2023 | Verified Review

    FRIENDLY STAFF


  • Patient Review 69

    4.6 out of 5 stars

    Reviewed on June 16, 2023 | Verified Review

    Friendly and efficient.


  • Patient Review 70

    5 out of 5 stars

    Reviewed on June 15, 2023 | Verified Review

    The office staff is always so nice and friendly, the referral ladies are so patient and understanding. And the doctors are nurses are friendly and treat you like a person. And it's always clean


  • Patient Review 71

    5 out of 5 stars

    Reviewed on June 12, 2023 | Verified Review

    Dr Lim was great, I am glad I got to see him while Dr Mcquade was out.


  • Patient Review 72

    5 out of 5 stars

    Reviewed on May 24, 2023 | Verified Review

    Location and staff, and Dr. Alan Lim


  • Patient Review 73

    5 out of 5 stars

    Reviewed on May 18, 2023 | Verified Review

    Front desk great. Nurse assistant great. Dr. Lim great. Lab guys great.


  • Patient Review 74

    1.4 out of 5 stars

    Reviewed on May 18, 2023 | Verified Review

    Dr lim is more interested in his computer screen then the patient in front of him.


  • Patient Review 75

    5 out of 5 stars

    Reviewed on May 11, 2023 | Verified Review

    Y


  • Patient Review 76

    5 out of 5 stars

    Reviewed on May 06, 2023 | Verified Review

    Friendly staff and the service is always good from the front desk to the staff.


  • Patient Review 77

    4.6 out of 5 stars

    Reviewed on May 05, 2023 | Verified Review

    Labs and x-ray are right there


  • Patient Review 78

    5 out of 5 stars

    Reviewed on April 29, 2023 | Verified Review

    Varies locations, cleanliness, great customer service


  • Patient Review 79

    4.6 out of 5 stars

    Reviewed on April 14, 2023 | Verified Review

    I like that there isn't usually a very long wait to see the doctor. Not fond of virtual visits, but that is the world we live in now.


  • Patient Review 80

    5 out of 5 stars

    Reviewed on April 10, 2023 | Verified Review

    STAFF IS VERY PROFESSIONAL AND POLITE..


  • Patient Review 81

    1 out of 5 stars

    Reviewed on April 09, 2023 | Verified Review

    Doctors don't really seem interested in whats happening to patient not interested in helping patient achieve their best physical well being .it seems like its all about be nice to the patient but do as little as possible to help them physically .so its lets have a "good bedside manner "and do as little as possible to help them with whatever is wrong which means they will have to have continuous visits which in turn will make them more money .


  • Patient Review 82

    5 out of 5 stars

    Reviewed on April 08, 2023 | Verified Review

    Very friendly staff that are always helpful.


  • Patient Review 83

    5 out of 5 stars

    Reviewed on April 08, 2023 | Verified Review

    Short wait time. Everyone was friendly.


  • Patient Review 84

    4.6 out of 5 stars

    Reviewed on April 06, 2023 | Verified Review

    Clean, friendly staff


  • Patient Review 85

    5 out of 5 stars

    Reviewed on April 01, 2023 | Verified Review

    Everything


  • Patient Review 86

    5 out of 5 stars

    Reviewed on April 01, 2023 | Verified Review

    Close to my home


  • Patient Review 87

    5 out of 5 stars

    Reviewed on March 26, 2023 | Verified Review

    Good facilities and clean


  • Patient Review 88

    4.6 out of 5 stars

    Reviewed on March 25, 2023 | Verified Review

    People are nice


  • Patient Review 89

    4.2 out of 5 stars

    Reviewed on March 11, 2023 | Verified Review

    Get rid of that voicemail system you have. It has been an absolute pain to me for years. Hire a human being who knows the whole system the office has so as not to further annoy patients who are already dealing with pain.


  • Patient Review 90

    5 out of 5 stars

    Reviewed on March 04, 2023 | Verified Review

    Very good servi


  • Patient Review 91

    5 out of 5 stars

    Reviewed on March 04, 2023 | Verified Review

    Always very helpful and pleasant,,


  • Patient Review 92

    4.2 out of 5 stars

    Reviewed on March 02, 2023 | Verified Review

    Have somebody at the appointment desk when people are checking out


  • Patient Review 93

    5 out of 5 stars

    Reviewed on July 29, 2022 | Verified Review

    The staff is always ???? courteous and the doctors are excellent.


  • Patient Review 94

    5 out of 5 stars

    Reviewed on July 28, 2022 | Verified Review

    i love the atmosphere and my doctor


  • Patient Review 95

    4.6 out of 5 stars

    Reviewed on July 27, 2022 | Verified Review

    The people working there.


  • Patient Review 96

    5 out of 5 stars

    Reviewed on July 27, 2022 | Verified Review

    i have been going there for over 25 years and they have always treated me and my wife for the same time


  • Patient Review 97

    5 out of 5 stars

    Reviewed on July 09, 2022 | Verified Review

    The Physicians and Staff are always knowledgeable and helpful!


  • Patient Review 98

    5 out of 5 stars

    Reviewed on July 08, 2022 | Verified Review

    Very professional staff that always has patients first attitude.


  • Patient Review 99

    5 out of 5 stars

    Reviewed on July 08, 2022 | Verified Review

    Convenient location, efficient staff.


  • Patient Review 100

    5 out of 5 stars

    Reviewed on July 08, 2022 | Verified Review

    Location is very near my house Staff is very nice and professional Dr. Lim has been mu primary care doctor for many years


  • Patient Review 101

    5 out of 5 stars

    Reviewed on July 07, 2022 | Verified Review

    Fast! Never keep us waiting vey long.


  • Patient Review 102

    1.8 out of 5 stars

    Reviewed on June 26, 2022 | Verified Review

    When I called ans set up my appointment I provided my full name and they scheduled me as my sister. When I got to the appointment they ask for my ID and again they checked me in as my sister like they can't ready my ID or insurance card. They started to update her info to mine because they were not paying attention and they wanted to laugh it off like it's no big deal when infected it is a huge deal. They need to stop and pay attention to what they are doing and listen when someone provided them with there full name. My sister and I have use the same doctors for almost 35 years and it is not just a simple mistake it is absolutely unacceptable. Especially since the last time they screwed up my name and wanted me to sign all the paperwork that had the incorrect info on it. The people at the desk need more or new training. My 2 visits to your facility have been less than satisfactory.


  • Patient Review 103

    5 out of 5 stars

    Reviewed on June 25, 2022 | Verified Review

    Efficiency, cleanliness, courteous staff, predictable experience. I trust that my doctor cares about my health.


  • Patient Review 104

    5 out of 5 stars

    Reviewed on June 25, 2022 | Verified Review

    One stop for all.


  • Patient Review 105

    1 out of 5 stars

    Reviewed on June 25, 2022 | Verified Review

    14 days trying to get prescriptions to pharmacy which should have been sent when we saw the doctor on the 13th of June. I had to make an appt (6/27)and will have to pay additional Co pay to get the meds. I would recommend training for your people as they could not read the chart, did not change phone number as requested, they showed no concern for assisting me to solve the problem. Again I wasn't asking for meds and had not seen the doctor, I saw him on the 13th and all meds should have been sent to pharmacy. Myself and wife are long time patients who comes every 3 mths for diabetic control and labs


  • Patient Review 106

    5 out of 5 stars

    Reviewed on June 08, 2022 | Verified Review

    Friendly , efficient staff


  • Patient Review 107

    5 out of 5 stars

    Reviewed on June 07, 2022 | Verified Review

    Drs, convience


  • Patient Review 108

    5 out of 5 stars

    Reviewed on June 05, 2022 | Verified Review

    Very friendly people and great Dr


  • Patient Review 109

    3 out of 5 stars

    Reviewed on June 04, 2022 | Verified Review

    Put on hold for 30 minutes and still got no response! However Dr. Lim and his staff are great


  • Patient Review 110

    5 out of 5 stars

    Reviewed on May 29, 2022 | Verified Review

    Staff, location.


  • Patient Review 111

    1.4 out of 5 stars

    Reviewed on May 28, 2022 | Verified Review

    I dont think that there is anything to do to fix it. I know that Baptist has a great standard but caring should be in the heart. Not everybody has it in their heart. I will never forget the way I got treated on my only appointment I had there.


  • Patient Review 112

    1.4 out of 5 stars

    Reviewed on May 28, 2022 | Verified Review

    Finding another primary care


  • Patient Review 113

    5 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    Been going there for over 20 years ,but be nicer if you didn't have to wear a mask at all. And more female doctors!!!!


  • Patient Review 114

    5 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    The people that work there are always so helpful


  • Patient Review 115

    5 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    Nice people


  • Patient Review 116

    2.6 out of 5 stars

    Reviewed on April 28, 2022 | Verified Review

    If you don???t know,you???re in big trouble. Sorry.


  • Patient Review 117

    5 out of 5 stars

    Reviewed on April 27, 2022 | Verified Review

    Promptness and attentiveness of the doctors and staff.


  • Patient Review 118

    5 out of 5 stars

    Reviewed on April 27, 2022 | Verified Review

    Everyone was very nice. The doctor listened and gave his feedback. I will be continuing to go to Baptist Primary. Great staff.


  • Patient Review 119

    4.6 out of 5 stars

    Reviewed on April 27, 2022 | Verified Review

    Once i am able to actually sit with a nurse or doctor and discuss my issue


  • Patient Review 120

    5 out of 5 stars

    Reviewed on April 08, 2022 | Verified Review

    Relatively easy to get app


  • Patient Review 121

    5 out of 5 stars

    Reviewed on April 02, 2022 | Verified Review

    Every one was very friendly. I did not like the last doctor we had at a Baptist Office Dr. Jeffery Lumley. Dr. Alan Lim was great.


  • Patient Review 122

    5 out of 5 stars

    Reviewed on April 01, 2022 | Verified Review

    Close to home,friendly stall,they get you in and out quickly


  • Patient Review 123

    5 out of 5 stars

    Reviewed on April 01, 2022 | Verified Review

    Nice and clean


  • Patient Review 124

    5 out of 5 stars

    Reviewed on March 24, 2022 | Verified Review

    Everything was great.


  • Patient Review 125

    5 out of 5 stars

    Reviewed on March 24, 2022 | Verified Review

    Nice friendly and a pleasant people to look at when you enter the building


  • Patient Review 126

    5 out of 5 stars

    Reviewed on March 24, 2022 | Verified Review

    Always a great experience, friendly & helpful staff .


  • Patient Review 127

    5 out of 5 stars

    Reviewed on March 20, 2022 | Verified Review

    The professionalism and the attention to time management


  • Patient Review 128

    3 out of 5 stars

    Reviewed on March 20, 2022 | Verified Review

    Doctors can be more helpful, by listening to the concerns of the patients.


  • Patient Review 129

    4.6 out of 5 stars

    Reviewed on March 17, 2022 | Verified Review

    Everybody was very nice and the place was clean


  • Patient Review 130

    5 out of 5 stars

    Reviewed on March 15, 2022 | Verified Review

    Melissa was amazing. She helped me with numerous phone calls and was so nice. I needed that one than ypu know. I also has someone from the referral department called me after hours to let me know about an approval. I'm so grateful


  • Patient Review 131

    5 out of 5 stars

    Reviewed on March 14, 2022 | Verified Review

    Everybody is so nice and professional and quick.


  • Patient Review 132

    5 out of 5 stars

    Reviewed on March 10, 2022 | Verified Review

    Super clean, easily accessible, friendly staff


  • Patient Review 133

    5 out of 5 stars

    Reviewed on March 04, 2022 | Verified Review

    In one word: AMAZING!


  • Patient Review 134

    5 out of 5 stars

    Reviewed on February 23, 2022 | Verified Review

    First visit, clean and orderly. Glad I found this location


  • Patient Review 135

    5 out of 5 stars

    Reviewed on February 20, 2022 | Verified Review

    You have a friendly staff and a lab for bloodwork.


  • Patient Review 136

    4.2 out of 5 stars

    Reviewed on February 20, 2022 | Verified Review

    Check on dates scripts need refillin.


  • Patient Review 137

    5 out of 5 stars

    Reviewed on February 06, 2022 | Verified Review

    Clean facility and friendly professional staff.


  • Patient Review 138

    1 out of 5 stars

    Reviewed on February 03, 2022 | Verified Review

    Doctor's need to be more compassionate and concerned about the patients health. I Just feel like the doctor talks more about things that doesn't have to do with my health problems. I feel confused and rushed when i leave an appointment.


  • Patient Review 139

    5 out of 5 stars

    Reviewed on February 02, 2022 | Verified Review

    Michelle and Dawn were exceptional. Dr. Lim and the two employees went over and beyond the call to get me back to work with Amazon. If it wasn???t for this awesome ???trio??? and there true compassion for their field my situation would be completely different. Thanks again! Robert Franco


  • Patient Review 140

    5 out of 5 stars

    Reviewed on January 26, 2022 | Verified Review

    the staff


  • Patient Review 141

    5 out of 5 stars

    Reviewed on January 26, 2022 | Verified Review

    Immediate response to stop the disease with the right prescriptions.


  • Patient Review 142

    5 out of 5 stars

    Reviewed on January 25, 2022 | Verified Review

    Virtual for Covid issues, Dr. Lim was great


  • Patient Review 143

    4.6 out of 5 stars

    Reviewed on January 25, 2022 | Verified Review

    Was very organized and friendly


  • Patient Review 144

    5 out of 5 stars

    Reviewed on January 22, 2022 | Verified Review

    Efficient.


  • Patient Review 145

    5 out of 5 stars

    Reviewed on January 21, 2022 | Verified Review

    friendly staff


  • Patient Review 146

    5 out of 5 stars

    Reviewed on January 21, 2022 | Verified Review

    Professionalism


  • Patient Review 147

    5 out of 5 stars

    Reviewed on January 21, 2022 | Verified Review

    Everyone is awesome


  • Patient Review 148

    3 out of 5 stars

    Reviewed on January 21, 2022 | Verified Review

    Unable to tell me how much blood testing would cost, did not know if tests would be covered by my insurance. I was given a web link (questtestprices.com) and a list of blood test and told to find the costs on my own. Absolutely horrible service in that regard.


  • Patient Review 149

    4.2 out of 5 stars

    Reviewed on January 20, 2022 | Verified Review

    The office staff is efficient, friendly and organized but Dr Lim needs to learn some patient/doctor manners. Also does not help that he is a poor listener. I requested a change of primary care doctor. I had enough of his nonsense.


  • Patient Review 150

    5 out of 5 stars

    Reviewed on January 20, 2022 | Verified Review

    I've been treated pretty good at baptist. No complaints, I get in and out fairly quick. I Love the fact you have a lab, not like others where I half to make an appointment with Quest out in town. That's an inconvenience having to make another appointment at other locations. Dr Lim is an old Navy Dr. I just seem to get along with military vets better.


  • Patient Review 151

    1 out of 5 stars

    Reviewed on January 20, 2022 | Verified Review

    I had a virtual call for Strep throat and was prescribed lidocaine. I called the next day to explain that I needed antibiotics and was told to go to urgent care!


  • Patient Review 152

    5 out of 5 stars

    Reviewed on January 07, 2022 | Verified Review

    conveniently located close to my home, office staff and doctors are very friendly too.


  • Patient Review 153

    5 out of 5 stars

    Reviewed on December 29, 2021 | Verified Review

    Great staff and the doctors were very patient and welcoming.


  • Patient Review 154

    5 out of 5 stars

    Reviewed on December 29, 2021 | Verified Review

    Close to home very friendly ease of service


  • Patient Review 155

    5 out of 5 stars

    Reviewed on December 26, 2021 | Verified Review

    I liked that I didn't have to sit all day in the waiting room to be seen.


  • Patient Review 156

    5 out of 5 stars

    Reviewed on December 23, 2021 | Verified Review

    Great!


  • Patient Review 157

    5 out of 5 stars

    Reviewed on December 19, 2021 | Verified Review

    Clean and friendly customer service


  • Patient Review 158

    5 out of 5 stars

    Reviewed on December 18, 2021 | Verified Review

    Friendly and helpful


  • Patient Review 159

    5 out of 5 stars

    Reviewed on December 18, 2021 | Verified Review

    the people here are awesome


  • Patient Review 160

    4.6 out of 5 stars

    Reviewed on December 13, 2021 | Verified Review

    Courteous on time service. Short wait. Knowledgeable staff.


  • Patient Review 161

    4.6 out of 5 stars

    Reviewed on December 10, 2021 | Verified Review

    convenience and service


  • Patient Review 162

    5 out of 5 stars

    Reviewed on December 10, 2021 | Verified Review

    Professional and Courteous Care!!!


  • Patient Review 163

    4.2 out of 5 stars

    Reviewed on December 09, 2021 | Verified Review

    The office is great but the Dr. I saw has no bedside manner and didn't listen at all. My pcp retired so I'll try another Dr in the office


  • Patient Review 164

    1.4 out of 5 stars

    Reviewed on November 25, 2021 | Verified Review

    The front desk check in. This particular day was awful. The receiptionist were very rude and un professional. As I watch them with other patients check In. Never saw this before in my tenure here.


  • Patient Review 165

    3.8 out of 5 stars

    Reviewed on November 20, 2021 | Verified Review

    Listen to what I'm saying when I tell you how I feel


  • Patient Review 166

    5 out of 5 stars

    Reviewed on November 14, 2021 | Verified Review

    1) It was easy to make an appointment 2) Minimal wait time 3) Very thorough and efficient 4) Friendly and professional staff


  • Patient Review 167

    5 out of 5 stars

    Reviewed on November 14, 2021 | Verified Review

    The staff was very attentive. My R.N. Sue P. exemplified true professionalism during my very first visit as a new patient. She made me feel welcomed to have chosen this Office for my future health needs.


  • Patient Review 168

    5 out of 5 stars

    Reviewed on November 14, 2021 | Verified Review

    very friendly and competent staff. short waiting times


  • Patient Review 169

    5 out of 5 stars

    Reviewed on November 13, 2021 | Verified Review

    The staff is friendly and make you feel comfortable.


  • Patient Review 170

    5 out of 5 stars

    Reviewed on November 13, 2021 | Verified Review

    Always on time and the friendly staff


  • Patient Review 171

    4.2 out of 5 stars

    Reviewed on November 13, 2021 | Verified Review

    Nothing


  • Patient Review 172

    5 out of 5 stars

    Reviewed on November 13, 2021 | Verified Review

    Everyone are very friendly and the doctor's don't keep you waiting


  • Patient Review 173

    4.6 out of 5 stars

    Reviewed on October 31, 2021 | Verified Review

    The people.


  • Patient Review 174

    5 out of 5 stars

    Reviewed on October 29, 2021 | Verified Review

    The staff is very friendly and professionals ways with the patients.


  • Patient Review 175

    5 out of 5 stars

    Reviewed on October 28, 2021 | Verified Review

    The office is clean and efficient. The doctors are caring. The online records are very good.


  • Patient Review 176

    5 out of 5 stars

    Reviewed on October 28, 2021 | Verified Review

    The great customer service, cleanest of it , & not over crowded. Also the timing you are in and out !!! my favorite part to talk about is how convenient it is that you have a Lab in your Doc office. yesssss so glad lam part of this office!!


  • Patient Review 177

    5 out of 5 stars

    Reviewed on October 23, 2021 | Verified Review

    your office has always been very nice and professional


  • Patient Review 178

    5 out of 5 stars

    Reviewed on October 22, 2021 | Verified Review

    Ease of making appointments. Able to get in & out. Staff is very friendly.


  • Patient Review 179

    5 out of 5 stars

    Reviewed on October 20, 2021 | Verified Review

    Great doctor.


  • Patient Review 180

    4.2 out of 5 stars

    Reviewed on October 19, 2021 | Verified Review

    Last time I came in for an appointment I watched 5 people check in after me and ended up finding out that the lady that checked me in failed to notify the doctor of my arrival. So I was never called to come back.. Extra 40 minutes.


  • Patient Review 181

    5 out of 5 stars

    Reviewed on October 11, 2021 | Verified Review

    The office staff and physicians are very helpful and friendly.


  • Patient Review 182

    2.2 out of 5 stars

    Reviewed on September 30, 2021 | Verified Review

    I have gout. I have been a patient for 10 years with regular blood tests and check-ups. When I call in to triage service with severe pain due to a gout flare up, I expect a call back within 1 - 2 hours. 5 hours later receive call that I needed a 6 month blood test and consult with doctor before pain meds. This led me to believe that doctor either didn't read chart, or doesn't trust me to know my body. Turns out doctor said it was a miscommunication in the office. Not acceptable!


  • Patient Review 183

    5 out of 5 stars

    Reviewed on September 30, 2021 | Verified Review

    Professional personnel, clean, and effidient.


  • Patient Review 184

    4.2 out of 5 stars

    Reviewed on September 30, 2021 | Verified Review

    Answer ure fones


  • Patient Review 185

    4.2 out of 5 stars

    Reviewed on September 29, 2021 | Verified Review

    Listen to the patient and follow through with their request.


  • Patient Review 186

    5 out of 5 stars

    Reviewed on September 29, 2021 | Verified Review

    The receptions are nice. The nurses are awesome. The doctors are awesome.


  • Patient Review 187

    5 out of 5 stars

    Reviewed on September 23, 2021 | Verified Review

    Clean


  • Patient Review 188

    5 out of 5 stars

    Reviewed on September 22, 2021 | Verified Review

    I've been at this office for over 20+ year and they treat me just ike family


  • Patient Review 189

    4.2 out of 5 stars

    Reviewed on September 08, 2021 | Verified Review

    Almost impossible to schedule appotmennt with your doctor


  • Patient Review 190

    5 out of 5 stars

    Reviewed on September 08, 2021 | Verified Review

    Very clean & friendly staff.


  • Patient Review 191

    3.8 out of 5 stars

    Reviewed on September 08, 2021 | Verified Review

    Take patients more serious by showing them you really care. Stop rescheduling them just because they don't have copay right then, you can Bill them, even when it comes to filling out and faxing paperwork back to workers claim and workers disability office's to help expedite time.


  • Patient Review 192

    5 out of 5 stars

    Reviewed on September 04, 2021 | Verified Review

    Clean, friendly and professional staff, ability to get blood work on-site


  • Patient Review 193

    5 out of 5 stars

    Reviewed on September 03, 2021 | Verified Review

    I really like every person that place. They are kind, helpful, professional!


  • Patient Review 194

    4.2 out of 5 stars

    Reviewed on August 21, 2021 | Verified Review

    Individuals often try To contact the office on their break. It would be great if they were able to make contact with their doctor during that time.


  • Patient Review 195

    5 out of 5 stars

    Reviewed on August 13, 2021 | Verified Review

    The efficiency.


  • Patient Review 196

    5 out of 5 stars

    Reviewed on August 13, 2021 | Verified Review

    I have a good doctor


  • Patient Review 197

    5 out of 5 stars

    Reviewed on August 04, 2021 | Verified Review

    Clean and prompt appointments. Friendly workers.


  • Patient Review 198

    5 out of 5 stars

    Reviewed on August 03, 2021 | Verified Review

    Dr Sonia Sharma and her staff have always been excellent.


  • Patient Review 199

    5 out of 5 stars

    Reviewed on August 02, 2021 | Verified Review

    Everybody is so nice and I really liked Dr. Lim.


  • Patient Review 200

    5 out of 5 stars

    Reviewed on August 01, 2021 | Verified Review

    They are very friendly, great customer service


  • Patient Review 201

    2.6 out of 5 stars

    Reviewed on July 28, 2021 | Verified Review

    Too many loops hops and to go through. Paper work is out rages. Your right hand is not talking to the left hand.


  • Patient Review 202

    4.2 out of 5 stars

    Reviewed on July 28, 2021 | Verified Review

    Communicate better on prescription refills. There is always bad communication between the pharmacy, and the primary care physician when a prescription needs to be renewed, in order to obtain a refill.


  • Patient Review 203

    5 out of 5 stars

    Reviewed on July 19, 2021 | Verified Review

    Everyone is friendly, kind,respectable and care about their patients


  • Patient Review 204

    5 out of 5 stars

    Reviewed on July 18, 2021 | Verified Review

    The friendliness and service


  • Patient Review 205

    5 out of 5 stars

    Reviewed on July 01, 2021 | Verified Review

    Timely


  • Patient Review 206

    5 out of 5 stars

    Reviewed on July 01, 2021 | Verified Review

    Very professional and informative


  • Patient Review 207

    5 out of 5 stars

    Reviewed on July 01, 2021 | Verified Review

    Dr Lim was much better this visit, than previous visits. I felt like he cared about my health and was giving sound advice. He was very down to earth this visit and also very informative. Look forward to seeing Dr Lim in the future!


  • Patient Review 208

    5 out of 5 stars

    Reviewed on June 30, 2021 | Verified Review

    Very friendly staff made me feel comfortable Dr.Lim was referred to me by a friend very satisfied for my first visit!


  • Patient Review 209

    4.2 out of 5 stars

    Reviewed on June 30, 2021 | Verified Review

    Get a better phone system.


  • Patient Review 210

    4.6 out of 5 stars

    Reviewed on June 30, 2021 | Verified Review

    I was referred by peer few years ago. Been using this clinic since.


  • Patient Review 211

    5 out of 5 stars

    Reviewed on June 24, 2021 | Verified Review

    Caring staff and doctor.


  • Patient Review 212

    4.2 out of 5 stars

    Reviewed on June 23, 2021 | Verified Review

    Following up with the patient would be helpful. I didn't get my exam results until I called and ask about them.


  • Patient Review 213

    1 out of 5 stars

    Reviewed on June 21, 2021 | Verified Review

    Doctor was rude. I didn???t feel comfortable.


  • Patient Review 214

    4.2 out of 5 stars

    Reviewed on June 20, 2021 | Verified Review

    don't keep patients waiting so long in exam rooms, our time is just as valuable as yours.


  • Patient Review 215

    5 out of 5 stars

    Reviewed on June 19, 2021 | Verified Review

    Great service all around.


  • Patient Review 216

    5 out of 5 stars

    Reviewed on June 18, 2021 | Verified Review

    Courtesy of the front desk and concern for patients


  • Patient Review 217

    5 out of 5 stars

    Reviewed on June 14, 2021 | Verified Review

    Very Efficient and friendly staff.


  • Patient Review 218

    5 out of 5 stars

    Reviewed on June 11, 2021 | Verified Review

    Heard of mouth


  • Patient Review 219

    5 out of 5 stars

    Reviewed on June 09, 2021 | Verified Review

    My Dr. Sonia Sharma


  • Patient Review 220

    5 out of 5 stars

    Reviewed on June 09, 2021 | Verified Review

    Very clean and friendly staff!


  • Patient Review 221

    3 out of 5 stars

    Reviewed on May 28, 2021 | Verified Review

    As to my response to the question, "how like would you be to recommend BPC Collins Rd.?", my response is simply because I don't just go around recommending places I go to unless I have a really good reason to or am directly asked.


  • Patient Review 222

    5 out of 5 stars

    Reviewed on May 21, 2021 | Verified Review

    Dr. Lim is a wonderful PCP.


  • Patient Review 223

    5 out of 5 stars

    Reviewed on May 21, 2021 | Verified Review

    It is convenient and staff is friendly. My primary physician (Susan Smith) is very thorough and highly competent. I couldn???t get into see her this time.


  • Patient Review 224

    5 out of 5 stars

    Reviewed on May 13, 2021 | Verified Review

    COVID precautions taken seriously, speedy visit, knowledgable nurses and, even though I couldn't see my own PCP, Dr. Lim was awesome. Thank you!


  • Patient Review 225

    5 out of 5 stars

    Reviewed on May 12, 2021 | Verified Review

    Every patient is treated with respect and courtesy, very friendly office.


  • Patient Review 226

    5 out of 5 stars

    Reviewed on May 08, 2021 | Verified Review

    Quality of care provided by everyone.


  • Patient Review 227

    5 out of 5 stars

    Reviewed on April 29, 2021 | Verified Review

    Clean.. Friendly staff


  • Patient Review 228

    5 out of 5 stars

    Reviewed on April 29, 2021 | Verified Review

    Prompt, efficient and thorough follow up.


  • Patient Review 229

    2.2 out of 5 stars

    Reviewed on April 29, 2021 | Verified Review

    I had a new diagnosis of DCIS. I let my primary Dr know and let him know the plan for surgery and radiation. He didn’t really even talk with me about it and didn’t ask how I felt about it or anything. Just asked me when I was diagnosed. I felt like he wasn’t taking it serious or thinking about how this might be affecting me. He’s a nice man but I need a Dr.


  • Patient Review 230

    5 out of 5 stars

    Reviewed on April 24, 2021 | Verified Review

    Clean and friendly customer service. Very fast service.


  • Patient Review 231

    5 out of 5 stars

    Reviewed on April 23, 2021 | Verified Review

    Great staff and care.


  • Patient Review 232

    4.6 out of 5 stars

    Reviewed on April 20, 2021 | Verified Review

    Every one is friendly and I'm in and out they ever keep me waiting


  • Patient Review 233

    5 out of 5 stars

    Reviewed on April 20, 2021 | Verified Review

    Convenient location.


  • Patient Review 234

    3 out of 5 stars

    Reviewed on April 18, 2021 | Verified Review

    My PCP I have had for years made a joke about my situation and was very uncomfortable after that. Still waiting on a referral to come in the mail that I thought I would've received while I was there in the office.


  • Patient Review 235

    5 out of 5 stars

    Reviewed on April 17, 2021 | Verified Review

    This office is well run and the staff are very friendly. My doctor is always giving advise and suggestions to improve my health. The nurses are also very courteous and respectful in my interaction with them. I have no problem with this office as far making appointment, prescription refills,etc ,they are always receptive to my needs.


  • Patient Review 236

    5 out of 5 stars

    Reviewed on April 17, 2021 | Verified Review

    Convenient location, clean, friendly professional staff & service


  • Patient Review 237

    4.6 out of 5 stars

    Reviewed on April 16, 2021 | Verified Review

    Love the office and Dr. McQuade but unfortunately the doctor my husband saw, Dr. Lim, had some very inappropriate and rude comments during the appointment. Very disappointing


  • Patient Review 238

    5 out of 5 stars

    Reviewed on April 07, 2021 | Verified Review

    Friendly staff. I felt like they genuinely cared for me and the issues I'm having. Very compassionate. Thank you one and all.


  • Patient Review 239

    1 out of 5 stars

    Reviewed on April 06, 2021 | Verified Review

    If there were negative numbers, I'd pick one of them. I came with a disabled veteran. Dr.Lim was the WORST. He was racist. He was sarcastic. He kept rolling his eyes and using air quotes as if the veterans disabilities were not real. He said multiple times this isn't his job and we need to go to the VA. The VA sent us to you. Then he just kept saying well I don't understand. We go to many doctors visits a week and he made my veteran feel dumb and hopeless. He didn't care to check him out or ask questions. He was negligent. He doesn't deserve to be treating anyone. Especially veterans.


  • Patient Review 240

    5 out of 5 stars

    Reviewed on April 04, 2021 | Verified Review

    Great friendly people!!


  • Patient Review 241

    5 out of 5 stars

    Reviewed on April 02, 2021 | Verified Review

    The Office Staff and Physicians are always very helpful and friendly!


  • Patient Review 242

    5 out of 5 stars

    Reviewed on April 02, 2021 | Verified Review

    The staff


  • Patient Review 243

    4.6 out of 5 stars

    Reviewed on March 29, 2021 | Verified Review

    How everyone is so nice and helpful and how they seem to care about their patent.


  • Patient Review 244

    5 out of 5 stars

    Reviewed on March 29, 2021 | Verified Review

    The staff is friendly and the doctors listen to what you have to tell them before jumping straight into a diagnosis.


  • Patient Review 245

    5 out of 5 stars

    Reviewed on March 29, 2021 | Verified Review

    Everything


  • Patient Review 246

    5 out of 5 stars

    Reviewed on March 28, 2021 | Verified Review

    Very friendly and answered all my questions


  • Patient Review 247

    5 out of 5 stars

    Reviewed on March 28, 2021 | Verified Review

    Flippin' sweet


  • Patient Review 248

    5 out of 5 stars

    Reviewed on March 28, 2021 | Verified Review

    Location


  • Patient Review 249

    5 out of 5 stars

    Reviewed on March 28, 2021 | Verified Review

    Outstanding staff


  • Patient Review 250

    4.6 out of 5 stars

    Reviewed on March 27, 2021 | Verified Review

    All in one, blood work and see the doctor


  • Patient Review 251

    4.2 out of 5 stars

    Reviewed on March 20, 2021 | Verified Review

    sure miss Dr. James


  • Patient Review 252

    3 out of 5 stars

    Reviewed on March 19, 2021 | Verified Review

    The office just seems very unorganized. It takes a long time for the phone to be answered. Sometimes you send in questions through the portal and they are not answered. You have to ask again. Sometimes you have to follow up multiple times to get things you need. I have had to request cologuard several times now! I had to go back twice to get paperwork they told me was ready but then could not find it! The doctors and nurses are fine. But the administrative part of the office is just very frustrating. I know it’s a busy office and perhaps there are staffing issues but everyone is busy! I still work and my time is valuable too. Please don’t make me take hours to accomplish something that should take minutes. Please respect my time too. Thank you.


  • Patient Review 253

    5 out of 5 stars

    Reviewed on March 19, 2021 | Verified Review

    The people


  • Patient Review 254

    5 out of 5 stars

    Reviewed on March 13, 2021 | Verified Review

    Careful diagnosis and treatment. Prompt response to my question. And proper guidance.


  • Patient Review 255

    5 out of 5 stars

    Reviewed on March 12, 2021 | Verified Review

    Comfortable


  • Patient Review 256

    5 out of 5 stars

    Reviewed on March 12, 2021 | Verified Review

    I like that the doctors and nurses talk and listen to me. Listen to my complains and my concerns. I am very happy with the office .


  • Patient Review 257

    4.2 out of 5 stars

    Reviewed on March 05, 2021 | Verified Review

    I get the feeling my doctor would prefer I choose a different provider.


  • Patient Review 258

    5 out of 5 stars

    Reviewed on March 04, 2021 | Verified Review

    Friendly staff doctor is always prompt


  • Patient Review 259

    5 out of 5 stars

    Reviewed on March 03, 2021 | Verified Review

    The waiting time is not long.Ilike the time my Dr.Lim take with me.to ask questions.Easy to talk with,and friendly Thank you, for great service.


  • Patient Review 260

    5 out of 5 stars

    Reviewed on March 02, 2021 | Verified Review

    everything...


  • Patient Review 261

    5 out of 5 stars

    Reviewed on March 02, 2021 | Verified Review

    Been using this doctor's office for years, staff and Doctor Lim has always taken care of me with TLC


  • Patient Review 262

    5 out of 5 stars

    Reviewed on February 20, 2021 | Verified Review

    Very good


  • Patient Review 263

    5 out of 5 stars

    Reviewed on February 19, 2021 | Verified Review

    Convenient, patient friendly


  • Patient Review 264

    5 out of 5 stars

    Reviewed on February 18, 2021 | Verified Review

    Amazing


  • Patient Review 265

    4.6 out of 5 stars

    Reviewed on February 13, 2021 | Verified Review

    People listen and care


  • Patient Review 266

    1 out of 5 stars

    Reviewed on February 11, 2021 | Verified Review

    I always find it difficult to get a timely appointment. I went in with an eat that was sore and bleeding from accidently smashing qtip in my ear. After waiting an extremely long time in the room, the doctor spent about 3 minutes looking at my ear and said I had an abrasion in the ear canal. He prescribed an ointment, but gave me no information about what it does or what I should expect in the coming days or about the pain I was having and my head feeling clogged. I called back a week later in excruciating pain that I have had for over a week, and I was told they would call me back, but 3 house later I have not received a call.


  • Patient Review 267

    5 out of 5 stars

    Reviewed on February 10, 2021 | Verified Review

    I like the atmosphere..it's not too much but also comfortable. The staff I have grown to respect and I didn't want to be there at first. But now I look forward to going.


  • Patient Review 268

    5 out of 5 stars

    Reviewed on February 10, 2021 | Verified Review

    The friendly atmosphere, all of the nurses, our doctor.


  • Patient Review 269

    4.6 out of 5 stars

    Reviewed on February 10, 2021 | Verified Review

    No long cues


  • Patient Review 270

    4.6 out of 5 stars

    Reviewed on January 12, 2021 | Verified Review

    Been going for many years its nice.


  • Patient Review 271

    5 out of 5 stars

    Reviewed on January 10, 2021 | Verified Review

    Very helpful,and very nice


  • Patient Review 272

    1.8 out of 5 stars

    Reviewed on January 09, 2021 | Verified Review

    3 times I called about a problem about my prescription, 3 times I was promised a solution, nothing is fixed, I have COVID-19 and once again Baptist left me hanging, now it’s the weekend and my pharmacy and me can’t get this resolved, you guys should be ashamed


  • Patient Review 273

    5 out of 5 stars

    Reviewed on December 10, 2020 | Verified Review

    Always clean, courteous staff, quick visits


  • Patient Review 274

    5 out of 5 stars

    Reviewed on November 25, 2020 | Verified Review

    The 2 gentlemen in blood labs always nice and comical. Quick and painless. Very professional.


  • Patient Review 275

    5 out of 5 stars

    Reviewed on November 21, 2020 | Verified Review

    Dr. Lim is an excellent doctor and is someone who I believe has my best interest at heart.


  • Patient Review 276

    5 out of 5 stars

    Reviewed on November 15, 2020 | Verified Review

    The staff make me feel comfortable


  • Patient Review 277

    4.6 out of 5 stars

    Reviewed on November 13, 2020 | Verified Review

    Always fits into my schedule.


  • Patient Review 278

    5 out of 5 stars

    Reviewed on November 12, 2020 | Verified Review

    I have been a long time patient. The staff is always friendly and helpful. I also have a great doctor there.


  • Patient Review 279

    5 out of 5 stars

    Reviewed on November 12, 2020 | Verified Review

    Friendly and caring staff. Dr. Lims Medical Assistant is very attentive and concerned about your issues. She's genuine and I appreciate that.


  • Patient Review 280

    5 out of 5 stars

    Reviewed on November 06, 2020 | Verified Review

    I’ve been a patient here for years and I love the staff and people there


  • Patient Review 281

    1 out of 5 stars

    Reviewed on November 01, 2020 | Verified Review

    Poor communication with my doctor; I ran out of my blood pressure medication I call left messages no response, the pharmacy requested refills still no refill, I had to go down to the office to get him to call it in, the next day my wife had to take me to the emergency room because my head was killing me. They got me feeling better and a couple hours later they let me go home and I will be changing doctors.


  • Patient Review 282

    4.2 out of 5 stars

    Reviewed on October 26, 2020 | Verified Review

    End the mask ridiculousness.


  • Patient Review 283

    5 out of 5 stars

    Reviewed on October 26, 2020 | Verified Review

    Service was good. And I had a very short wait. Dr. Lim does a fine job.


  • Patient Review 284

    5 out of 5 stars

    Reviewed on October 25, 2020 | Verified Review

    The staff is nice


  • Patient Review 285

    5 out of 5 stars

    Reviewed on October 22, 2020 | Verified Review

    The service and helpful


  • Patient Review 286

    5 out of 5 stars

    Reviewed on October 18, 2020 | Verified Review

    Good service


  • Patient Review 287

    5 out of 5 stars

    Reviewed on October 17, 2020 | Verified Review

    The people


  • Patient Review 288

    5 out of 5 stars

    Reviewed on October 16, 2020 | Verified Review

    Staff is awesome!


  • Patient Review 289

    5 out of 5 stars

    Reviewed on October 15, 2020 | Verified Review

    Quick appointments easy check-in process


  • Patient Review 290

    5 out of 5 stars

    Reviewed on October 10, 2020 | Verified Review

    He actually talked to me and discussed my previous as well as current health issues. He also displayed real care about my health and looking into making my health better versus dismissing my issues.


  • Patient Review 291

    2.6 out of 5 stars

    Reviewed on October 10, 2020 | Verified Review

    The corona virus is a very lonely disease. For me to be told that I would have to be the president or have a lot of money to get any kind of help was insane. I found that Dr Lim had no empathy in him and more that I was bothering him.


  • Patient Review 292

    5 out of 5 stars

    Reviewed on October 05, 2020 | Verified Review

    The staff is friendly they make you feel like family when you come in and my doctor is cool he dosen't rush you out of the room he listen to you and advise you on things he think will help you with your medical advise


  • Patient Review 293

    5 out of 5 stars

    Reviewed on October 02, 2020 | Verified Review

    Prompt service.


  • Patient Review 294

    5 out of 5 stars

    Reviewed on September 30, 2020 | Verified Review

    Can get an appointment fast


  • Patient Review 295

    4.6 out of 5 stars

    Reviewed on September 21, 2020 | Verified Review

    The staff is very professional.


  • Patient Review 296

    3.8 out of 5 stars

    Reviewed on September 16, 2020 | Verified Review

    Wait time and customer service.


  • Patient Review 297

    5 out of 5 stars

    Reviewed on September 13, 2020 | Verified Review

    Office is clean and they have a very friendly staff. All of the Doctor's are very good, they all go through your medical records and recommend tests when you need them. I love Baptist Primary Care Collins Rd


  • Patient Review 298

    4.6 out of 5 stars

    Reviewed on September 04, 2020 | Verified Review

    You’re on time.


  • Patient Review 299

    5 out of 5 stars

    Reviewed on August 27, 2020 | Verified Review

    It was friendly


  • Patient Review 300

    5 out of 5 stars

    Reviewed on August 27, 2020 | Verified Review

    Friendly staff


  • Patient Review 301

    2.2 out of 5 stars

    Reviewed on August 27, 2020 | Verified Review

    I felt like the doctor didn’t spend the time understanding what the issue was. Little time spent on explaining what my next steps were. It’s been many days and I’m still not sure what I should be doing next.


  • Patient Review 302

    5 out of 5 stars

    Reviewed on August 27, 2020 | Verified Review

    Great people who care


  • Patient Review 303

    5 out of 5 stars

    Reviewed on August 27, 2020 | Verified Review

    i love this office they are very nice and caring DR. Mcquade is amazing.


  • Patient Review 304

    5 out of 5 stars

    Reviewed on August 27, 2020 | Verified Review

    On time care, consideration for my time.


  • Patient Review 305

    5 out of 5 stars

    Reviewed on August 21, 2020 | Verified Review

    Everything was a pleasant experience


  • Patient Review 306

    5 out of 5 stars

    Reviewed on August 15, 2020 | Verified Review

    Outstanding staff. Great service. Very helpful and conscientious. Dr. Moy and his surgical team, including anesthesiology, are top notch.


  • Patient Review 307

    5 out of 5 stars

    Reviewed on July 21, 2020 | Verified Review

    Everything !!! This is the place somebody always brought answers to my problems . Thank you to all.


  • Patient Review 308

    5 out of 5 stars

    Reviewed on July 20, 2020 | Verified Review

    The office is efficient and well run. The associates are friendly, compassionate and caring. The nurses are knowledgeable, and always a pleasure to work with. The Doctors are wonderful. We've been associated with Baptist Primary Care for many years and would not consider going anywhere else. Dr. Moore was fantastic (and gone too soon). Dr. James has been the absolute best and I am sorry to see him go (retire) but am happy for him and his family. It's great that the lab is part of the office, and the lab associates are friendly and very competent. It's a great place.


  • Patient Review 309

    1 out of 5 stars

    Reviewed on July 16, 2020 | Verified Review

    I called and left voicemails to be seen on 7/7. Never got a return phone call. So I called tele doc and got an appointment.


  • Patient Review 310

    5 out of 5 stars

    Reviewed on July 15, 2020 | Verified Review

    Great Dr and nurses


  • Patient Review 311

    5 out of 5 stars

    Reviewed on July 12, 2020 | Verified Review

    Friendly staff and cleanliness


  • Patient Review 312

    5 out of 5 stars

    Reviewed on July 02, 2020 | Verified Review

    Friendly staff, clean, easily accessible, I love my doctor


  • Patient Review 313

    5 out of 5 stars

    Reviewed on June 28, 2020 | Verified Review

    Convenient, super nice office people, good doctors........


  • Patient Review 314

    5 out of 5 stars

    Reviewed on June 24, 2020 | Verified Review

    Take really good precautions during Covid 19 pandemic


  • Patient Review 315

    5 out of 5 stars

    Reviewed on June 20, 2020 | Verified Review

    Dr. Mona Shah takes an interest in my questions and allows time to answer them.


  • Patient Review 316

    5 out of 5 stars

    Reviewed on June 06, 2020 | Verified Review

    Comfortable and welcoming nice people on staff made my nervousness go away


  • Patient Review 317

    5 out of 5 stars

    Reviewed on June 05, 2020 | Verified Review

    Great service


  • Patient Review 318

    5 out of 5 stars

    Reviewed on June 03, 2020 | Verified Review

    The customer service is amazing, The Doctor's bed side communication is point on, and the location is very convenient.


  • Patient Review 319

    5 out of 5 stars

    Reviewed on June 01, 2020 | Verified Review

    Everyone is very Professional and organized; they know how to answer questions and show individual care and attention needed.


  • Patient Review 320

    5 out of 5 stars

    Reviewed on June 01, 2020 | Verified Review

    Very efficient.


  • Patient Review 321

    5 out of 5 stars

    Reviewed on May 30, 2020 | Verified Review

    Friendly staff. Everything runs in a smooth and timely fashion.


  • Patient Review 322

    5 out of 5 stars

    Reviewed on May 28, 2020 | Verified Review

    Dr. Lim the nurses the receptionist very caring well their patients


  • Patient Review 323

    5 out of 5 stars

    Reviewed on May 23, 2020 | Verified Review

    Close to my home. In house blood work.


  • Patient Review 324

    5 out of 5 stars

    Reviewed on May 17, 2020 | Verified Review

    Friendly, not a long wait time. Also like that x-rays and blood work can be done on site.


  • Patient Review 325

    5 out of 5 stars

    Reviewed on May 16, 2020 | Verified Review

    Friendly


  • Patient Review 326

    4.6 out of 5 stars

    Reviewed on May 14, 2020 | Verified Review

    It's clean


  • Patient Review 327

    5 out of 5 stars

    Reviewed on April 05, 2020 | Verified Review

    Everyone was friendly and kind , the Doctor made me feel welcome and he was happy to welcome me to their facilities although the coronavirus is going on right now


  • Patient Review 328

    5 out of 5 stars

    Reviewed on March 26, 2020 | Verified Review

    The staff is friendly and very professional


  • Patient Review 329

    5 out of 5 stars

    Reviewed on March 21, 2020 | Verified Review

    Dr Lim and the staff at BPC Collins Rd are competent, compassionate and care deeply about the health of each patient.


  • Patient Review 330

    5 out of 5 stars

    Reviewed on March 20, 2020 | Verified Review

    almost everything is there for your need.


  • Patient Review 331

    5 out of 5 stars

    Reviewed on March 19, 2020 | Verified Review

    The staff there are friendly.


  • Patient Review 332

    5 out of 5 stars

    Reviewed on March 19, 2020 | Verified Review

    great staff and helpful


  • Patient Review 333

    5 out of 5 stars

    Reviewed on March 16, 2020 | Verified Review

    Very nice staff.


  • Patient Review 334

    5 out of 5 stars

    Reviewed on March 16, 2020 | Verified Review

    The staff is very professional and caring. My doctor is very good at explain things in a manner I understand and makes sure that I have no questions before I leave and the best part is that scheduling is done in a manner that I don't have to wait long periods of time.


  • Patient Review 335

    5 out of 5 stars

    Reviewed on March 15, 2020 | Verified Review

    Appointment availability and friendly staff.


  • Patient Review 336

    4.6 out of 5 stars

    Reviewed on March 13, 2020 | Verified Review

    Convince


  • Patient Review 337

    2.2 out of 5 stars

    Reviewed on March 09, 2020 | Verified Review

    I am a whole person, not a symptom. If I have other problems that surround the symptom that brought me in, and those problems are not resolved, I'd like to be able to discuss them with my doctor, and receive possible referrals or have tests done to determine a treatment plan. I basically paid a co-pay for nothing. I had found a possible remedy, which I asked my doctor about, and he sent a "prescription" over to the Pharmacy for the item I found online, but the item is an OTC remedy, so I couldn't even save on the price with my drug plan. The remedy worked, but it cost me three times as much with gas and co-pay as it would have if I had just taken it myself. My doctor was not interested in the fact that the shortness of breath that I had been being treated for was still going on, despite the steroids and antibiotics (which had caused the problem I came in for). I realize that in the age of Obamacare things have changed about how you deal with your doctor, and what the insurance companies and lawyers require, but I find this system wanting when it comes to treating the whole person. I would prefer a doctor who listens to his patient and lets his transcribing nurse document on the computer. When the computer becomes a distraction from the interaction with the patient, the medicine suffers, and so does the patient.


  • Patient Review 338

    5 out of 5 stars

    Reviewed on March 09, 2020 | Verified Review

    Friendly staff and knowledgeable doctors


  • Patient Review 339

    5 out of 5 stars

    Reviewed on February 29, 2020 | Verified Review

    The professional manner in which I am always treated.. The efficiency and general pleasant attitude I'm always greeted with.


  • Patient Review 340

    1 out of 5 stars

    Reviewed on February 28, 2020 | Verified Review

    To many things to list in this small box


  • Patient Review 341

    5 out of 5 stars

    Reviewed on February 20, 2020 | Verified Review

    The promtness


  • Patient Review 342

    5 out of 5 stars

    Reviewed on February 16, 2020 | Verified Review

    You see your doctor at your appointment time. The office is a smooth operation.


  • Patient Review 343

    5 out of 5 stars

    Reviewed on February 15, 2020 | Verified Review

    Customer Service was on point...


  • Patient Review 344

    5 out of 5 stars

    Reviewed on February 09, 2020 | Verified Review

    Still looking for a primary care doctor that we like. Like Susan Smith there


  • Patient Review 345

    4.6 out of 5 stars

    Reviewed on February 07, 2020 | Verified Review

    Easy to get to.


  • Patient Review 346

    5 out of 5 stars

    Reviewed on January 31, 2020 | Verified Review

    Professional, Clean & Friendly.


  • Patient Review 347

    5 out of 5 stars

    Reviewed on January 30, 2020 | Verified Review

    Friendly staff


  • Patient Review 348

    5 out of 5 stars

    Reviewed on January 28, 2020 | Verified Review

    Local


  • Patient Review 349

    5 out of 5 stars

    Reviewed on January 28, 2020 | Verified Review

    Friendly staff, Clean and well organized


  • Patient Review 350

    5 out of 5 stars

    Reviewed on January 26, 2020 | Verified Review

    The office was very professional. I missed my appointment by 30 minutes and they told me the next appointment is in 3 weeks. But then a lady then was able to talk to the doctor as get me seen that morning. Overall great office staff.


  • Patient Review 351

    5 out of 5 stars

    Reviewed on January 24, 2020 | Verified Review

    Great services, customer services


  • Patient Review 352

    5 out of 5 stars

    Reviewed on January 23, 2020 | Verified Review

    Personalization, you aren’t treated like a NUMBER


  • Patient Review 353

    5 out of 5 stars

    Reviewed on January 22, 2020 | Verified Review

    Close to my house and friendly staff


  • Patient Review 354

    5 out of 5 stars

    Reviewed on January 11, 2020 | Verified Review

    Friendly staff. They were able to get me in same day and in and out in no time. Great office


  • Patient Review 355

    5 out of 5 stars

    Reviewed on January 10, 2020 | Verified Review

    Quick and professional


  • Patient Review 356

    4.2 out of 5 stars

    Reviewed on January 03, 2020 | Verified Review

    Do a better job of seeing current patients when they are sick and need to see a doctor.


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