Shariq Refai, MD Office and Other Patient Information
Patient Reviews
All reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.
Reviews (211)
SORT BY
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Patient Review 1
5 out of 5 stars
Reviewed on July 31, 2022 | Verified Review
Dr. Refai is a great doctor and takes his time with me and meets all of my needs!
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Patient Review 2
5 out of 5 stars
Reviewed on July 30, 2022 | Verified Review
Professional staff and Dr. Gebel explaining my issue in depth.
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Patient Review 3
5 out of 5 stars
Reviewed on July 30, 2022 | Verified Review
My psychiatrist is very personable and listens to what I have to say. This is very important, when dealing with doctors!
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Patient Review 4
5 out of 5 stars
Reviewed on July 30, 2022 | Verified Review
Dr Refai is an excellent, knowledgeable, and objective psychiatrist. He explains how other medical conditions I have may influence the conditions for which he is treating me. I trust his feedback and I'm glad he is my doctor.
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Patient Review 5
5 out of 5 stars
Reviewed on July 30, 2022 | Verified Review
Great Doctor. Dr. Refai.
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Patient Review 6
5 out of 5 stars
Reviewed on July 29, 2022 | Verified Review
Dr refai is the best doctor by far!
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Patient Review 7
5 out of 5 stars
Reviewed on July 29, 2022 | Verified Review
My doctor Refai.
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Patient Review 8
5 out of 5 stars
Reviewed on July 28, 2022 | Verified Review
I love seeing my Psych virtually, it's so convenient.
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Patient Review 9
4.5 out of 5 stars
Reviewed on July 22, 2022 | Verified Review
The doctor finally found some medication that is helping some.
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Patient Review 10
5 out of 5 stars
Reviewed on July 21, 2022 | Verified Review
Dr Refai and Dr Leavey are a super tag team duo! Helped me tremendously!
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Patient Review 11
5 out of 5 stars
Reviewed on July 21, 2022 | Verified Review
My doctor
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Patient Review 12
5 out of 5 stars
Reviewed on July 21, 2022 | Verified Review
Dr. Refai is always kind and listens. He gives options for medications and involves you in making choices for your own care.
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Patient Review 13
5 out of 5 stars
Reviewed on July 21, 2022 | Verified Review
Being able to meet virtually
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Patient Review 14
5 out of 5 stars
Reviewed on July 21, 2022 | Verified Review
Everyone is always very courteous and helpful. And the Doctor is always helpful and attentive.
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Patient Review 15
5 out of 5 stars
Reviewed on July 21, 2022 | Verified Review
The doctor is awesome and listens to understand I love the virtual visit It keeps me from stressing downtown!! Dr Rafai is worth keeping
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Patient Review 16
5 out of 5 stars
Reviewed on July 15, 2022 | Verified Review
Dr Rafii is the best
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Patient Review 17
5 out of 5 stars
Reviewed on July 14, 2022 | Verified Review
Convenient and the doctor takes the time I need for my health needs
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Patient Review 18
5 out of 5 stars
Reviewed on July 14, 2022 | Verified Review
My doctor....Dr Refai
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Patient Review 19
5 out of 5 stars
Reviewed on July 14, 2022 | Verified Review
Dr Refai is wonderful!
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Patient Review 20
5 out of 5 stars
Reviewed on July 14, 2022 | Verified Review
The dr
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Patient Review 21
5 out of 5 stars
Reviewed on July 14, 2022 | Verified Review
I really like that my MD is so personable. He makes me feel like I am important and that he will always try to help me be my best self.
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Patient Review 22
4 out of 5 stars
Reviewed on July 10, 2022 | Verified Review
The staff is courteous and professional.
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Patient Review 23
5 out of 5 stars
Reviewed on July 06, 2022 | Verified Review
I like Dr rafai.
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Patient Review 24
5 out of 5 stars
Reviewed on July 04, 2022 | Verified Review
Loved the virtual with Dr. Refai. He is number one psychiatrist in my book!
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Patient Review 25
5 out of 5 stars
Reviewed on July 04, 2022 | Verified Review
Professionalism and access
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Patient Review 26
5 out of 5 stars
Reviewed on July 03, 2022 | Verified Review
Dr. Sharia Refai, MD was very professional, made the appointment very easy and really knows his stuff. Where other doctors were not able to help me, he was able to figure things out in just the one call and now has me on a plan to get me healthy again. I can't thank him enough for being able to put my mind at ease and would not hesitate to recommend him to anyone. Also working with Baptist Health was a very easy and super comfortable process, much more than any other company I have worked with before. Was nice actually being able to get a hold of a real person and talk to them, instead of everything being automated and cold. Would also have no problem recommending Baptist Health, was a very good experience all in all.
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Patient Review 27
5 out of 5 stars
Reviewed on July 02, 2022 | Verified Review
Dr rafai is the best
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Patient Review 28
5 out of 5 stars
Reviewed on June 28, 2022 | Verified Review
Love my doctor he???s always available and actually listen to my concerns
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Patient Review 29
5 out of 5 stars
Reviewed on June 28, 2022 | Verified Review
I have confidence in my psychiatrist and the staff.
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Patient Review 30
0 out of 5 stars
Reviewed on June 28, 2022 | Verified Review
Doctor Refai ignored my cries for help and misdiagnosed me after one episode. Worse experience ever and glad I changed providers. I feel so much healthier and more free . Hallelujah
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Patient Review 31
5 out of 5 stars
Reviewed on June 22, 2022 | Verified Review
????
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Patient Review 32
5 out of 5 stars
Reviewed on June 21, 2022 | Verified Review
The staff and Doctor are informative and keep up with my continued care progress.
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Patient Review 33
5 out of 5 stars
Reviewed on June 21, 2022 | Verified Review
Prefer Zoom office visits. Staff is friendly and helpful. Dr. Refai is great.
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Patient Review 34
5 out of 5 stars
Reviewed on June 09, 2022 | Verified Review
I have great respect and admiration for Dr. Refai. he is very smart, intuitive, and nice and kind. It`s a shame he does not have more time for individual patients. He is a very good therapist. Sally Monroe, MD
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Patient Review 35
5 out of 5 stars
Reviewed on June 09, 2022 | Verified Review
Everything
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Patient Review 36
5 out of 5 stars
Reviewed on June 09, 2022 | Verified Review
Dr. Refai is a true professional, who cares about his patients.
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Patient Review 37
5 out of 5 stars
Reviewed on June 09, 2022 | Verified Review
The doctor was very proficient and made me feel comfortable.
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Patient Review 38
5 out of 5 stars
Reviewed on June 09, 2022 | Verified Review
Friendly, sincere, good listener
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Patient Review 39
5 out of 5 stars
Reviewed on June 09, 2022 | Verified Review
Dr. Refai is the BEST!!
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Patient Review 40
5 out of 5 stars
Reviewed on June 09, 2022 | Verified Review
Excellent doctor and stafff
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Patient Review 41
5 out of 5 stars
Reviewed on June 08, 2022 | Verified Review
Dr Refai is the best!!!
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Patient Review 42
5 out of 5 stars
Reviewed on June 08, 2022 | Verified Review
Dr. Refai is a wonderful clinician who is caring and knowledgeable. I???ve referred Baptist Behavioral Health to family and friends in need of their services.
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Patient Review 43
5 out of 5 stars
Reviewed on June 08, 2022 | Verified Review
The overall concern as well as partnering with me for the best treatment options rather dictating what he thinks is best.
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Patient Review 44
4.5 out of 5 stars
Reviewed on June 06, 2022 | Verified Review
Love my doctor. He changed my life.
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Patient Review 45
5 out of 5 stars
Reviewed on June 04, 2022 | Verified Review
They are kind
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Patient Review 46
5 out of 5 stars
Reviewed on June 03, 2022 | Verified Review
I love my providers and the team that surrounds them. Thanks so much :)
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Patient Review 47
5 out of 5 stars
Reviewed on June 02, 2022 | Verified Review
My psychiatrist is excellent. He???s been my doctor for 6 years.
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Patient Review 48
5 out of 5 stars
Reviewed on June 02, 2022 | Verified Review
Great team work makes all the difference!! Dr Thames and Dr Refai are great!!
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Patient Review 49
5 out of 5 stars
Reviewed on June 02, 2022 | Verified Review
My Dr is good he understands me and encourages me the staff is good also
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Patient Review 50
5 out of 5 stars
Reviewed on June 02, 2022 | Verified Review
They go the extra mile to help
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Patient Review 51
5 out of 5 stars
Reviewed on June 02, 2022 | Verified Review
Staff and my dr
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Patient Review 52
5 out of 5 stars
Reviewed on June 02, 2022 | Verified Review
The experience
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Patient Review 53
5 out of 5 stars
Reviewed on June 02, 2022 | Verified Review
I felt like everyone was interested in my issues. I was taken seriously.
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Patient Review 54
5 out of 5 stars
Reviewed on June 02, 2022 | Verified Review
Great atmosphere
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Patient Review 55
5 out of 5 stars
Reviewed on May 29, 2022 | Verified Review
virtual appointment convenience - great doctor! he listens and has helped me.
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Patient Review 56
5 out of 5 stars
Reviewed on May 26, 2022 | Verified Review
Dr. R is awesome! He makes me feel like I am in a safe space to discuss my mental health concerns. He got me on the right regimen and I feel like myself for the first time in 15+ years. Zoom visits are so helpful for me to make my appointment and not have to take much time off work/obtain childcare. I hope I can continue seeing Dr. R. for years to come!
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Patient Review 57
5 out of 5 stars
Reviewed on May 26, 2022 | Verified Review
The ease of appointment via virtual. Professionalism of doctor as well my comfort level in speaking with him.
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Patient Review 58
5 out of 5 stars
Reviewed on May 24, 2022 | Verified Review
The staff is excellent
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Patient Review 59
5 out of 5 stars
Reviewed on May 20, 2022 | Verified Review
Dr. Refai is a great doctor. He really listens, and is very perceptive.
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Patient Review 60
5 out of 5 stars
Reviewed on May 19, 2022 | Verified Review
My psychiatrist is excellent and helps me decide on appropriate medications for my specific needs. On top of monitoring my medications, he shares guidance that I find extremely helpful. He is the best psychiatrist I???ve ever had.
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Patient Review 61
5 out of 5 stars
Reviewed on May 19, 2022 | Verified Review
Best Dr I ever had in my life. Staff is really prepared and friendly.
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Patient Review 62
5 out of 5 stars
Reviewed on May 19, 2022 | Verified Review
He is helping me so very with my problem
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Patient Review 63
5 out of 5 stars
Reviewed on May 19, 2022 | Verified Review
Everything.
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Patient Review 64
5 out of 5 stars
Reviewed on May 17, 2022 | Verified Review
Dr rafi he is the best
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Patient Review 65
5 out of 5 stars
Reviewed on May 17, 2022 | Verified Review
Explanation of pending change in medication and patience of Doctor
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Patient Review 66
5 out of 5 stars
Reviewed on May 14, 2022 | Verified Review
The doctor's professionalism, personalization, and ease of communicating.
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Patient Review 67
5 out of 5 stars
Reviewed on May 14, 2022 | Verified Review
We are satisfied
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Patient Review 68
5 out of 5 stars
Reviewed on May 13, 2022 | Verified Review
everything
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Patient Review 69
5 out of 5 stars
Reviewed on May 11, 2022 | Verified Review
Dr Refai is outstanding. Sharp, focused and warm! On a scale of 1???10, he is a 15!
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Patient Review 70
4.5 out of 5 stars
Reviewed on May 10, 2022 | Verified Review
I'm very satisfied with my care. However, I wish had more professional staff because the wait time for new patients is too long.
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Patient Review 71
5 out of 5 stars
Reviewed on May 10, 2022 | Verified Review
I really like my doctor, He???s amazing !!!!
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Patient Review 72
5 out of 5 stars
Reviewed on May 06, 2022 | Verified Review
I like my Physician in turn that allows me to be a better communicator regarding my health.
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Patient Review 73
5 out of 5 stars
Reviewed on May 02, 2022 | Verified Review
Dr. Refai is easily the best psychiatrist I've had. I've had 4 in my lifetime and felt like Dr. Refai is the only one that doesn't push medication or treatments, he listens to how I feel, and lets science run the show, not pharmaceutical.
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Patient Review 74
5 out of 5 stars
Reviewed on May 02, 2022 | Verified Review
I enjoy the ability to have sessions remote
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Patient Review 75
4.5 out of 5 stars
Reviewed on May 02, 2022 | Verified Review
Everything is fine
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Patient Review 76
5 out of 5 stars
Reviewed on May 02, 2022 | Verified Review
Some people were friendly and helpful.
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Patient Review 77
5 out of 5 stars
Reviewed on May 02, 2022 | Verified Review
the convince of being at home and speaking freely to the doctor, the great staff and the way all of it works well together to make me not have to worry about anything.
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Patient Review 78
5 out of 5 stars
Reviewed on April 30, 2022 | Verified Review
Wonderful provider and great support staff
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Patient Review 79
5 out of 5 stars
Reviewed on April 30, 2022 | Verified Review
Grey medicine management
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Patient Review 80
5 out of 5 stars
Reviewed on April 30, 2022 | Verified Review
Good advice as usual..
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Patient Review 81
5 out of 5 stars
Reviewed on April 29, 2022 | Verified Review
Thank you
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Patient Review 82
5 out of 5 stars
Reviewed on April 29, 2022 | Verified Review
Great doctor
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Patient Review 83
5 out of 5 stars
Reviewed on April 26, 2022 | Verified Review
I like virtual visits and Dr Rafai is excellent
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Patient Review 84
5 out of 5 stars
Reviewed on April 26, 2022 | Verified Review
Customer service is excellent
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Patient Review 85
5 out of 5 stars
Reviewed on April 26, 2022 | Verified Review
Every one is very professional
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Patient Review 86
5 out of 5 stars
Reviewed on April 25, 2022 | Verified Review
My doctor is always prompt in responding to any questions I have. He has always taken care of all my requests, including prior authorizations, quickly. Also, anytime I call the office, the staff are always so polite and concerned. As someone who struggles with mental illness, it really makes me feel good to know that when I call, I won???t get the standard treatment I get when I call a doctor: left on hold for several minutes, talked down to or treated as if I???m bothering someone, transferred to three different people, or never having my call returned or issue resolved. I love the office staff and my provider.
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Patient Review 87
5 out of 5 stars
Reviewed on April 25, 2022 | Verified Review
Physician & Therapist are kind, knowledgeable and work to help me to combat/ work through my difficulties.
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Patient Review 88
5 out of 5 stars
Reviewed on April 25, 2022 | Verified Review
Respect
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Patient Review 89
5 out of 5 stars
Reviewed on April 18, 2022 | Verified Review
Great working with everyone at Baptist Behavioral.
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Patient Review 90
5 out of 5 stars
Reviewed on April 18, 2022 | Verified Review
I feel that the staff and Doctor have my best interest for a healthy lifestyle..
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Patient Review 91
5 out of 5 stars
Reviewed on April 13, 2022 | Verified Review
Getting the help I need
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Patient Review 92
5 out of 5 stars
Reviewed on April 12, 2022 | Verified Review
Friendly and very professional staff
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Patient Review 93
5 out of 5 stars
Reviewed on April 11, 2022 | Verified Review
It was a virtual visit and easy to use
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Patient Review 94
4.5 out of 5 stars
Reviewed on April 06, 2022 | Verified Review
The doctor was very thorough, however, my virtual appointment didn't start until 20 minutes after when it was scheduled.
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Patient Review 95
5 out of 5 stars
Reviewed on April 06, 2022 | Verified Review
Dr Refai is easy to talk to and he listens really well. I feel very comfortable talking with him.
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Patient Review 96
5 out of 5 stars
Reviewed on April 06, 2022 | Verified Review
I like my Doctor he listens and offers suggestions to help you.
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Patient Review 97
5 out of 5 stars
Reviewed on April 06, 2022 | Verified Review
I absolutely love the fact that my doctor really cares about how I feel. He allows me to explain exactly how I am affected by something or troubled and is very concerned about helping solving the issues. Dr. Rafie has really helped me and made me feel like I do matter because when I first started seeing him I felt very much a waste of space,unimportant, burden. Very bad spot I was in and I have gotten a little better and that is because of not only the medicine but just feeling like I mattered so I appreciate that. Sometimes being seen helps too.
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Patient Review 98
5 out of 5 stars
Reviewed on April 05, 2022 | Verified Review
I like my dr
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Patient Review 99
5 out of 5 stars
Reviewed on April 05, 2022 | Verified Review
They helped me
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Patient Review 100
5 out of 5 stars
Reviewed on March 31, 2022 | Verified Review
I really like Dr Rafai. He has been wonderful. I???ve been his patient for 3 years now and I am very grateful to him.
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Patient Review 101
5 out of 5 stars
Reviewed on March 31, 2022 | Verified Review
Great customer service.
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Patient Review 102
5 out of 5 stars
Reviewed on March 30, 2022 | Verified Review
Everything
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Patient Review 103
5 out of 5 stars
Reviewed on March 30, 2022 | Verified Review
The office staff is Amazing and My Doctor is Wonderful as well. The office is always clean and neat.The staff is always very welling to help , it???s always a pleasant visit.
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Patient Review 104
5 out of 5 stars
Reviewed on March 30, 2022 | Verified Review
Dr Refai is the absolute best!
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Patient Review 105
5 out of 5 stars
Reviewed on March 30, 2022 | Verified Review
Easy and smart
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Patient Review 106
5 out of 5 stars
Reviewed on March 27, 2022 | Verified Review
Attention and care to help you out with your problems
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Patient Review 107
5 out of 5 stars
Reviewed on March 24, 2022 | Verified Review
It is easy to use Zoom to meet with my doctor
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Patient Review 108
5 out of 5 stars
Reviewed on March 24, 2022 | Verified Review
Professional and compassionate
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Patient Review 109
5 out of 5 stars
Reviewed on March 24, 2022 | Verified Review
The friendly staff, the professionals, cleanliness of the office, and quickness of service.
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Patient Review 110
5 out of 5 stars
Reviewed on March 23, 2022 | Verified Review
Positive support of Dr. Refai and his staff.
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Patient Review 111
5 out of 5 stars
Reviewed on March 21, 2022 | Verified Review
When I call, I get a live person more often than not. They have been helpful and pleasant and Dr. Refai is patient and competent. He explains the reason he recommends certain medication and what I should expect from it.
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Patient Review 112
5 out of 5 stars
Reviewed on March 20, 2022 | Verified Review
I absolutely love Dr. Refai! He is a great psychiatrist.
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Patient Review 113
5 out of 5 stars
Reviewed on March 19, 2022 | Verified Review
I really value Dr. Refai???s professional advice and ability his ability to remain relational. Also, Courtney iOS always such a pleasure. She is quick to assist.
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Patient Review 114
5 out of 5 stars
Reviewed on March 19, 2022 | Verified Review
I love the people who work in the office. So kind. I also love my doctor. Dr.Shariq Refai. He is the best psychiatrist. Never had a bad experience.
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Patient Review 115
5 out of 5 stars
Reviewed on March 19, 2022 | Verified Review
Dr, Rafei is a great psychiatrist and has helped me tremendously.
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Patient Review 116
5 out of 5 stars
Reviewed on March 16, 2022 | Verified Review
I like that My doctor is honest, and attentive
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Patient Review 117
5 out of 5 stars
Reviewed on March 16, 2022 | Verified Review
It was easy and a smooth appointment.
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Patient Review 118
5 out of 5 stars
Reviewed on March 13, 2022 | Verified Review
Friendly, helpful staff.
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Patient Review 119
5 out of 5 stars
Reviewed on March 12, 2022 | Verified Review
Dr. Refai is always attentive to my needs and ver knowledgeable!
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Patient Review 120
5 out of 5 stars
Reviewed on March 09, 2022 | Verified Review
I was able to have a virtual meeting with my doctor.mDr Refait.
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Patient Review 121
5 out of 5 stars
Reviewed on March 07, 2022 | Verified Review
I really appreciate the time spent listening to my concerns and treating me with respect and understanding.
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Patient Review 122
5 out of 5 stars
Reviewed on March 05, 2022 | Verified Review
Friendly service.
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Patient Review 123
5 out of 5 stars
Reviewed on March 02, 2022 | Verified Review
Dr Refai really invests his whole self into your treatment, he addresses concerns well and explains everything thoroughly. The office staff are always friendly and quick to answer, they make the appointment and payment process streamlined which makes it very simple to schedule and take care of your bill all in one call without being passed around or having to call a different number.
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Patient Review 124
5 out of 5 stars
Reviewed on March 02, 2022 | Verified Review
Courteous and on time
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Patient Review 125
5 out of 5 stars
Reviewed on March 02, 2022 | Verified Review
Dr. Refai is fantastic. Efficient and thoughtful. An excellent diagnostician. A great asset the BMC.
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Patient Review 126
5 out of 5 stars
Reviewed on March 02, 2022 | Verified Review
The best
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Patient Review 127
5 out of 5 stars
Reviewed on March 01, 2022 | Verified Review
Dr. Refai. For many years we have enjoyed a close relationship. I have recommended him to other. He keeps me out of the doldrums!
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Patient Review 128
5 out of 5 stars
Reviewed on February 25, 2022 | Verified Review
The providers listen and truly help you.
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Patient Review 129
5 out of 5 stars
Reviewed on February 25, 2022 | Verified Review
The ease I feel with talking to my ,.psychiatrist. There is no pressure or any anxiety in my conversations.
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Patient Review 130
5 out of 5 stars
Reviewed on February 25, 2022 | Verified Review
Friendly and easy to talk to .
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Patient Review 131
5 out of 5 stars
Reviewed on February 25, 2022 | Verified Review
Competent counselors and psychiatrist.
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Patient Review 132
5 out of 5 stars
Reviewed on February 25, 2022 | Verified Review
I like my doctors a lot. I feel they know and understand me.
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Patient Review 133
5 out of 5 stars
Reviewed on February 24, 2022 | Verified Review
Doc listens, cares, and tries to get you better
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Patient Review 134
5 out of 5 stars
Reviewed on February 23, 2022 | Verified Review
Dr Refai is the best.
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Patient Review 135
5 out of 5 stars
Reviewed on February 23, 2022 | Verified Review
My doctor took the time to really help me
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Patient Review 136
5 out of 5 stars
Reviewed on February 23, 2022 | Verified Review
Great listeners, take the time to explain.
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Patient Review 137
5 out of 5 stars
Reviewed on February 23, 2022 | Verified Review
My doctor's are very professional are really care about what they do. I can always get in touch with them if I have emergency. I love my doctor's.
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Patient Review 138
5 out of 5 stars
Reviewed on February 23, 2022 | Verified Review
Dr Rafai is an Excellent doctor
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Patient Review 139
5 out of 5 stars
Reviewed on February 22, 2022 | Verified Review
My Dr is nice and understanding and so is the staff not a long waiting time
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Patient Review 140
5 out of 5 stars
Reviewed on February 21, 2022 | Verified Review
Everything
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Patient Review 141
5 out of 5 stars
Reviewed on February 21, 2022 | Verified Review
So friendly, Great Customer Service! Seeking mental health care isn't always easy, and y'all make it a non-judgmental and safe space.
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Patient Review 142
5 out of 5 stars
Reviewed on February 21, 2022 | Verified Review
My doctor is the best
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Patient Review 143
2.5 out of 5 stars
Reviewed on February 21, 2022 | Verified Review
Instructions for meds was delayed
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Patient Review 144
5 out of 5 stars
Reviewed on February 21, 2022 | Verified Review
Like Dr Refai. He is easy to talk to.
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Patient Review 145
5 out of 5 stars
Reviewed on February 19, 2022 | Verified Review
Dr Refai takes time to answer my questions and concerns. His assistant is very helpful also.
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Patient Review 146
5 out of 5 stars
Reviewed on February 18, 2022 | Verified Review
My psychiatrist is excellent!
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Patient Review 147
5 out of 5 stars
Reviewed on February 18, 2022 | Verified Review
De. Refai is the best doctor.
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Patient Review 148
5 out of 5 stars
Reviewed on February 18, 2022 | Verified Review
Dr. King really listened as usual but it felt like I was ready to receive it more.
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Patient Review 149
5 out of 5 stars
Reviewed on February 18, 2022 | Verified Review
Great, communicated very well with each other
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Patient Review 150
5 out of 5 stars
Reviewed on February 18, 2022 | Verified Review
always friendly on time de refai helps manage my anxiety/depression greatly
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Patient Review 151
5 out of 5 stars
Reviewed on February 16, 2022 | Verified Review
timely professional service
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Patient Review 152
5 out of 5 stars
Reviewed on February 15, 2022 | Verified Review
He listens to what I say.
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Patient Review 153
5 out of 5 stars
Reviewed on February 14, 2022 | Verified Review
Dr. Refai is fantastic.
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Patient Review 154
5 out of 5 stars
Reviewed on February 14, 2022 | Verified Review
Dr. Refai is excellent psychiatrist to help me to improve my awful depression, which is mostly successful. Two issues are: he cancelled me 3 times without any reasons to explain why & Virtual online wasn???t being on time, i waited for about 30 mins one time and other times were 15 mins. Also, virtual needs to improve to have same frames with interpreter, Dr. Refai and me instead of me in very small frame with big frame of Dr. Refai without interpreter and then interpreter without Dr. Refai - ???back & forth???. Overall I???m really glad to have him. In the past i had different psychiatrist for several years that is nothing to help me with depression.
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Patient Review 155
5 out of 5 stars
Reviewed on February 08, 2022 | Verified Review
Being able to do my appointment through Zoom. Saves me so much time. My doctor is terrific!
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Patient Review 156
5 out of 5 stars
Reviewed on February 08, 2022 | Verified Review
I???m the kind of person that doesn???t exactly know how to express what???s going on in my life and my doctor was good about helping me as far as asking me questions to help me get out what I need to say.
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Patient Review 157
5 out of 5 stars
Reviewed on February 08, 2022 | Verified Review
Attentive staff and awesome therapist. He is always available, understanding, and most of all down to earth!
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Patient Review 158
5 out of 5 stars
Reviewed on February 07, 2022 | Verified Review
Dr. Refai has been amazing. Completely listens and cares about my well being.
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Patient Review 159
5 out of 5 stars
Reviewed on February 07, 2022 | Verified Review
Love my Dr.
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Patient Review 160
5 out of 5 stars
Reviewed on February 07, 2022 | Verified Review
I like that Dr. Refai asks me specific questions about how my medication is working for me during appointments, and how he helps me with my medical questions. He is proactive also by inquiring how psychotherapy is going for me.
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Patient Review 161
5 out of 5 stars
Reviewed on February 07, 2022 | Verified Review
Professional attention
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Patient Review 162
5 out of 5 stars
Reviewed on February 03, 2022 | Verified Review
Professional and competent staff
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Patient Review 163
5 out of 5 stars
Reviewed on February 03, 2022 | Verified Review
Friendly staff and great followup when I forget things, lick scheduling next appointment.
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Patient Review 164
5 out of 5 stars
Reviewed on February 01, 2022 | Verified Review
Friendly and knowledgeable doctor and staff.
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Patient Review 165
5 out of 5 stars
Reviewed on January 31, 2022 | Verified Review
Although it is a wait to get into my doctor was worth the wait
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Patient Review 166
5 out of 5 stars
Reviewed on January 28, 2022 | Verified Review
It is very personal feeling my doctor make me very comfortable and he is very good at helping you understand what is the best way to help your self .
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Patient Review 167
5 out of 5 stars
Reviewed on January 27, 2022 | Verified Review
Everyone I speak to is professional and very knowledgeable.
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Patient Review 168
5 out of 5 stars
Reviewed on January 27, 2022 | Verified Review
Fast, friendly, and professional service.
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Patient Review 169
5 out of 5 stars
Reviewed on January 26, 2022 | Verified Review
I have been seen at BBH for 4-5 years now. I love my therapist and psychiatrist. They both take the time to listen, help with coping strategies, and medicate only when needed. Dr. Refai and Dr. Thames are exceptional providers.
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Patient Review 170
2.5 out of 5 stars
Reviewed on January 25, 2022 | Verified Review
Don???t think Dr Refai had any other suggestions. Tried meds my body could tolerate and 15 ECT Still dealing with horrible depression
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Patient Review 171
5 out of 5 stars
Reviewed on January 25, 2022 | Verified Review
I love my doc and his staff????????
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Patient Review 172
5 out of 5 stars
Reviewed on January 25, 2022 | Verified Review
Awesome.. informative...
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Patient Review 173
5 out of 5 stars
Reviewed on January 25, 2022 | Verified Review
Staff is nice, knowledgeable, and friendly. I like my doctor. He listens to my concerns and always addresses them.
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Patient Review 174
5 out of 5 stars
Reviewed on January 24, 2022 | Verified Review
Dr. Refai is an excellent Psychiatrist and is genuinely interested in what is best for the patient. I am happy that such a physician is available in Jacksonville for patients like myself who need mental health care. The staff, including the Dr. Refai's Physicians Assistant - Sarah - are equally helpful and responsive when I have needed assistance. I cannot say I have ever felt anything but positivity from the team at this facility.
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Patient Review 175
0 out of 5 stars
Reviewed on January 24, 2022 | Verified Review
Takes far too long to get an appointment
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Patient Review 176
5 out of 5 stars
Reviewed on January 24, 2022 | Verified Review
Very kind communication
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Patient Review 177
5 out of 5 stars
Reviewed on January 20, 2022 | Verified Review
The whole process is easy. From scheduling to zoom and Dr Refai is the best.
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Patient Review 178
5 out of 5 stars
Reviewed on January 20, 2022 | Verified Review
Dr Rafai is an excellent Psychiatrist
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Patient Review 179
5 out of 5 stars
Reviewed on January 20, 2022 | Verified Review
Very professional staff. I love Dr Refai! He listens to your concerns and explains things in details. I never want to go anywhere else!
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Patient Review 180
4.5 out of 5 stars
Reviewed on January 19, 2022 | Verified Review
Good doctors
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Patient Review 181
5 out of 5 stars
Reviewed on January 19, 2022 | Verified Review
Great people work for you
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Patient Review 182
5 out of 5 stars
Reviewed on January 19, 2022 | Verified Review
Being able to have my appointments virtually is a lifesaver. Keep it up!
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Patient Review 183
5 out of 5 stars
Reviewed on January 19, 2022 | Verified Review
Easy to set appointments and get prescriptions filled
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Patient Review 184
5 out of 5 stars
Reviewed on January 18, 2022 | Verified Review
Dr. Refai does great and is always willing to write documents outside of appointment hours if you need for any reason.
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Patient Review 185
0 out of 5 stars
Reviewed on January 18, 2022 | Verified Review
Doctor does not know what medication he previously prescribed. Doctor doesn???t know patient history.
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Patient Review 186
5 out of 5 stars
Reviewed on January 18, 2022 | Verified Review
Excellent physician.
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Patient Review 187
5 out of 5 stars
Reviewed on January 14, 2022 | Verified Review
My Dr, DT Refai listens and works with me.
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Patient Review 188
5 out of 5 stars
Reviewed on January 13, 2022 | Verified Review
Doctor
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Patient Review 189
5 out of 5 stars
Reviewed on January 12, 2022 | Verified Review
Everything
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Patient Review 190
5 out of 5 stars
Reviewed on January 12, 2022 | Verified Review
Dr. Refai is kind and conscientious and very smart. He is intuitive, has common sense, and good judgment. He is very good at what he does. He is a critical thinker. I am proud to be his patient. I consider him my friend, as I am his. Sara Z. Monroe, MD
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Patient Review 191
5 out of 5 stars
Reviewed on January 12, 2022 | Verified Review
Dr Refai is great!
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Patient Review 192
5 out of 5 stars
Reviewed on January 12, 2022 | Verified Review
Everything drafai is awesome the staff is always wonderful I feel very cared for there
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Patient Review 193
5 out of 5 stars
Reviewed on January 12, 2022 | Verified Review
Awesome caring staff
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Patient Review 194
5 out of 5 stars
Reviewed on January 12, 2022 | Verified Review
I love Dr.Refai! He is just fab.
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Patient Review 195
5 out of 5 stars
Reviewed on January 11, 2022 | Verified Review
Very friendly people.
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Patient Review 196
4 out of 5 stars
Reviewed on January 10, 2022 | Verified Review
No change
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Patient Review 197
5 out of 5 stars
Reviewed on January 10, 2022 | Verified Review
Dr Rafi is professional,prompt and helpful.
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Patient Review 198
5 out of 5 stars
Reviewed on January 10, 2022 | Verified Review
The staff and doctors are absolutely amazing. They are kind, courteous, helpful and friendly.
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Patient Review 199
5 out of 5 stars
Reviewed on January 07, 2022 | Verified Review
Dr Rafai is the best at what he does. He listens, remembers, & consoles.
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Patient Review 200
4 out of 5 stars
Reviewed on January 07, 2022 | Verified Review
I feel kind of like I am just another depressed person who is taking meds to fix it. I wish there were some sort of tests that could be done to help guide the medication decision. I know there isn???t???.i know counseling and medication can help. Just feels generic.
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Patient Review 201
5 out of 5 stars
Reviewed on January 07, 2022 | Verified Review
Professional and personable communications.
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Patient Review 202
5 out of 5 stars
Reviewed on January 07, 2022 | Verified Review
Dr. Refi is the best finally found a Dr that understand his patient.
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Patient Review 203
4 out of 5 stars
Reviewed on January 06, 2022 | Verified Review
Nothing!
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Patient Review 204
5 out of 5 stars
Reviewed on January 05, 2022 | Verified Review
Doctor listen to my concerns and prescription necessary good doctor
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Patient Review 205
3.5 out of 5 stars
Reviewed on January 05, 2022 | Verified Review
I think that more psychiatrists are needed as it seems like they have very heavy caseloads which often causes delays , because the doctor is spending time with the patient who needs help, and not enough time is scheduled for each patient. The doctor is trying to do a good job and be thorough, but it causes all the following appointments to get further and further behind. I also think that it would be better for the patients if there were Medicare qualified therapists on staff, so that the therapists and doctors could work as a team, which would be of benefit to the patients. The way it is now, the only way my psychiatrist and therapist know what each other is doing is by me telling them. This takes up time during the appointments which could be used more effectively for each patient as well as for the doctors, who are working blind regarding whether their patients are getting appropriate therapy. I do a lot of my own research and do my best to understand my problems, treatments and to ask intelligent questions of my doctor and therapist, but not everyone can do that. So I don???t feel that the psychiatric patients are getting the quality of care the psychiatrists could provide if they weren???t overscheduled and if the therapists were there to work with the psychiatrists as a team.
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Patient Review 206
5 out of 5 stars
Reviewed on January 05, 2022 | Verified Review
I love dr and his staff
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Patient Review 207
5 out of 5 stars
Reviewed on January 04, 2022 | Verified Review
I like that they treat us with care and always with a smile
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Patient Review 208
5 out of 5 stars
Reviewed on January 04, 2022 | Verified Review
A very nice, well-kept hospital. The people there always treat me well. Even the food is great! I live forty minutes away from Baptist South, but I still choose it as my hospital when I need it.
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Patient Review 209
5 out of 5 stars
Reviewed on January 04, 2022 | Verified Review
My doctor is very professional
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Patient Review 210
5 out of 5 stars
Reviewed on January 03, 2022 | Verified Review
Dr. Refai is a great doctor. He answers all my questions patiently and thoroughly, and I feel he has helped me a great deal.
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Patient Review 211
5 out of 5 stars
Reviewed on January 03, 2022 | Verified Review
Good relationship with my provider