Shariq Refai, MD Office and Other Patient Information
Patient Reviews
All reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.
Reviews (397)
SORT BY
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Patient Review 1
5 out of 5 stars
Reviewed on October 28, 2023 | Verified Review
Ease of appointment, friendly staff, and excellent provider care
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Patient Review 2
5 out of 5 stars
Reviewed on October 25, 2023 | Verified Review
Dr Refai is the best doctor!
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Patient Review 3
5 out of 5 stars
Reviewed on October 21, 2023 | Verified Review
The staff and the Dr. are very helpful and friendly.
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Patient Review 4
5 out of 5 stars
Reviewed on October 20, 2023 | Verified Review
Dr Refai is very easy to talk with. He???s a great listener too.
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Patient Review 5
5 out of 5 stars
Reviewed on October 20, 2023 | Verified Review
Dr Refai is attentive and explains treatment options and management of my mental health simply.
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Patient Review 6
5 out of 5 stars
Reviewed on October 18, 2023 | Verified Review
Doctors??? are amazing. Staff very friendly and helpful. Thank You.
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Patient Review 7
5 out of 5 stars
Reviewed on October 18, 2023 | Verified Review
She was so incredibly polite and went out of her way to get information for me!
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Patient Review 8
5 out of 5 stars
Reviewed on October 17, 2023 | Verified Review
Thorough
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Patient Review 9
5 out of 5 stars
Reviewed on October 13, 2023 | Verified Review
It was nice to sit down with a real Doctor Who understands what I???m going through and how to treat it.
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Patient Review 10
3 out of 5 stars
Reviewed on October 12, 2023 | Verified Review
No comment
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Patient Review 11
5 out of 5 stars
Reviewed on October 12, 2023 | Verified Review
Thorough questions asked and timely appointment
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Patient Review 12
5 out of 5 stars
Reviewed on October 07, 2023 | Verified Review
Responsive staff and Dr Refi is the best.
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Patient Review 13
5 out of 5 stars
Reviewed on October 06, 2023 | Verified Review
Always great service from Dr. Refai!! Always has good advice for me!!
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Patient Review 14
5 out of 5 stars
Reviewed on October 06, 2023 | Verified Review
Ease of using Zoom for routine office visits in the privacy of a home setting.
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Patient Review 15
5 out of 5 stars
Reviewed on October 05, 2023 | Verified Review
The Dr the Staff who helped me.
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Patient Review 16
3.4 out of 5 stars
Reviewed on October 04, 2023 | Verified Review
Not enough time was spent on initial, was 20 to 30 minutes late for televisit. Felt rushed.
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Patient Review 17
5 out of 5 stars
Reviewed on October 04, 2023 | Verified Review
Can???t say enough good things about Dr. Refai. He???s personable, does virtual appointments, and is very responsive. And, oh, by the way he has helped my anxiety a LOT! Calls to the office are answered promptly and the MyChart website is easy to use. Not much stress in dealing with Baptist Behavioral Health, which is much appreciated for someone with mental health issues.????????
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Patient Review 18
5 out of 5 stars
Reviewed on October 04, 2023 | Verified Review
Telehealth is great. Love my doctor who is an exceptional listener and has a great descent of humor.
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Patient Review 19
5 out of 5 stars
Reviewed on October 03, 2023 | Verified Review
I like how genuine the doctor was. I was shown genuine concern. That in itself means a lot.
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Patient Review 20
5 out of 5 stars
Reviewed on September 30, 2023 | Verified Review
Dr. Refai is a great psychiatrist.
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Patient Review 21
5 out of 5 stars
Reviewed on September 30, 2023 | Verified Review
The ease of access to online apts and video apts
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Patient Review 22
5 out of 5 stars
Reviewed on September 30, 2023 | Verified Review
N/a
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Patient Review 23
5 out of 5 stars
Reviewed on September 29, 2023 | Verified Review
Top notch care.
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Patient Review 24
5 out of 5 stars
Reviewed on September 29, 2023 | Verified Review
Great Service.
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Patient Review 25
5 out of 5 stars
Reviewed on September 28, 2023 | Verified Review
I see a few doctors on Baptist Health! They are kind, patient and comfortable to be around! They will take the time you need to explain things! Grateful for your team of Drs and office staff!
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Patient Review 26
5 out of 5 stars
Reviewed on September 26, 2023 | Verified Review
Satisfied with the service received
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Patient Review 27
5 out of 5 stars
Reviewed on September 24, 2023 | Verified Review
Being hard ang bing able to. Provide solutions to my issues
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Patient Review 28
5 out of 5 stars
Reviewed on September 22, 2023 | Verified Review
Excellent and professional service from the office staff and the Nurse and Physician.
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Patient Review 29
5 out of 5 stars
Reviewed on September 21, 2023 | Verified Review
Great Doctors
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Patient Review 30
5 out of 5 stars
Reviewed on September 19, 2023 | Verified Review
Friendly staff. Prompt response from nurses and other staff. Free parking.
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Patient Review 31
5 out of 5 stars
Reviewed on September 19, 2023 | Verified Review
Convenience
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Patient Review 32
5 out of 5 stars
Reviewed on September 18, 2023 | Verified Review
Dr. Refai always spends quality time with me and provides common sense solutions
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Patient Review 33
5 out of 5 stars
Reviewed on September 15, 2023 | Verified Review
My doctor is the best. I have been seeing him for years. He listens to me. Not all doctors do.
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Patient Review 34
5 out of 5 stars
Reviewed on September 15, 2023 | Verified Review
Everything
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Patient Review 35
5 out of 5 stars
Reviewed on September 15, 2023 | Verified Review
Dr Refai offered a good quick action to ease my worries!!
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Patient Review 36
5 out of 5 stars
Reviewed on September 14, 2023 | Verified Review
Dr. Refai was very knowledgeable and took the time to offer thorough and easy to understand explanations. I wish I had seen him years ago!
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Patient Review 37
5 out of 5 stars
Reviewed on September 14, 2023 | Verified Review
My doctor is easy to talk to !!
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Patient Review 38
5 out of 5 stars
Reviewed on September 14, 2023 | Verified Review
Dr. Refai was very knowledgeable and compassionate. He was so informative and helpful that I???ve already recommended him to a few coworkers. He really understood me and helped me understand me! I will definitely keep seeing him!
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Patient Review 39
5 out of 5 stars
Reviewed on September 11, 2023 | Verified Review
I like that he listens, asks questions, really seems to care about getting the right help.
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Patient Review 40
5 out of 5 stars
Reviewed on September 10, 2023 | Verified Review
Dr is receptive to feelings
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Patient Review 41
5 out of 5 stars
Reviewed on September 10, 2023 | Verified Review
My doctor is amazing. I love the tele-health vs In office visits. The technology always works and is trouble free. My doctor is extremely competent and easy to talk to. Overall it???s one of the best experiences I???ve ever had with a doctor.
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Patient Review 42
5 out of 5 stars
Reviewed on September 08, 2023 | Verified Review
He did an excellent job of explaining things to me. Definitely was comfortable talking to him which is so important when building a relationship with a dr.
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Patient Review 43
5 out of 5 stars
Reviewed on August 30, 2023 | Verified Review
Great physician, very caring. Great staff.
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Patient Review 44
5 out of 5 stars
Reviewed on August 29, 2023 | Verified Review
Always convenient, personal, and professional
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Patient Review 45
4.6 out of 5 stars
Reviewed on August 27, 2023 | Verified Review
The Doctors are really good. Love teleconference to driving.
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Patient Review 46
5 out of 5 stars
Reviewed on August 26, 2023 | Verified Review
The convenience of virtual meetings...they can be done just about anywhere. I always enjoy the conversations with Dr. Refai.
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Patient Review 47
5 out of 5 stars
Reviewed on August 24, 2023 | Verified Review
I feel valued and heard
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Patient Review 48
5 out of 5 stars
Reviewed on August 24, 2023 | Verified Review
Dr Refai listens and really seems to care about my overall health.
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Patient Review 49
5 out of 5 stars
Reviewed on August 24, 2023 | Verified Review
The doctor was extremely detailedand professional.
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Patient Review 50
5 out of 5 stars
Reviewed on August 22, 2023 | Verified Review
Great physician!
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Patient Review 51
5 out of 5 stars
Reviewed on August 19, 2023 | Verified Review
The provider is amazing at what they do and supports the vision Baptist has for getting the patients the best care possible! My experience has been superb and I look forward to continuing services with my provider and Baptist!
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Patient Review 52
5 out of 5 stars
Reviewed on August 18, 2023 | Verified Review
Dr. Refai is very caring, and always listens.
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Patient Review 53
5 out of 5 stars
Reviewed on August 17, 2023 | Verified Review
Great team!
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Patient Review 54
5 out of 5 stars
Reviewed on August 17, 2023 | Verified Review
My dr
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Patient Review 55
5 out of 5 stars
Reviewed on August 16, 2023 | Verified Review
Dr. Refai is the best doctor ever!!!!
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Patient Review 56
5 out of 5 stars
Reviewed on August 15, 2023 | Verified Review
Dr. Refai and Dr. Thames make a great team - both are knowledgeable upbeat and compassionate!!
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Patient Review 57
5 out of 5 stars
Reviewed on August 15, 2023 | Verified Review
My doctor shows concern and empathy for my well being! He is an awesome doctor!
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Patient Review 58
5 out of 5 stars
Reviewed on August 15, 2023 | Verified Review
Dr. Refai is compassionate, thorough, and amazing across the board! I had struggled for years with a gagging reflex that resulted in vomiting. I went to countless doctors, three different psychiatrists, and nobody could ever tell me what was wrong with me. This went on for 7-8 years. I was beginning to think I was crazy or on the verge of passing away. That all changed after Dr. Refai actually LISTENED to what I had to say, and didn't base his diagnosis off of previous diagnoses. Talking with him, I finally felt like someone understood my pain and my symptoms. Not only did I feel heard, he cured my wretching and vomiting with the proper treatment! I feel as though I have a new lease on life! I am forever grateful for Dr. Refai and his skill set. I am so thankful for all of Baptist behavioral health and the blessing of being treated here. The whole system, along with the app, made it very convenient on my end to receive treatment and communicate with the proper people. I've gotten treatment that I had been searching for for years!
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Patient Review 59
5 out of 5 stars
Reviewed on August 15, 2023 | Verified Review
The staff
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Patient Review 60
5 out of 5 stars
Reviewed on August 10, 2023 | Verified Review
The front desk is always pleasant and helpful. Everyone associated with the Sprivado clinic has been amazing!
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Patient Review 61
5 out of 5 stars
Reviewed on August 10, 2023 | Verified Review
Dr Refai is a great doctor. He???s thorough and he cares.
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Patient Review 62
5 out of 5 stars
Reviewed on August 09, 2023 | Verified Review
The staff is always very pleasant and Dr.Refai is the Best. He???s very caring and listens to my concerns and explains things very well. He???s a Wonderful physician.
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Patient Review 63
5 out of 5 stars
Reviewed on August 08, 2023 | Verified Review
Doctor was very easy to talk too.
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Patient Review 64
5 out of 5 stars
Reviewed on August 05, 2023 | Verified Review
Dr Refai takes the time to get to know you. He is very personable. I truly feel he cares for his patients.
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Patient Review 65
5 out of 5 stars
Reviewed on August 02, 2023 | Verified Review
Service was great
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Patient Review 66
5 out of 5 stars
Reviewed on August 02, 2023 | Verified Review
Dr Refai???s office and staffing is so responsive and supportive. They really take mental health serious and I trust them. They make time for their clients.
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Patient Review 67
5 out of 5 stars
Reviewed on August 02, 2023 | Verified Review
Friendly and very professional
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Patient Review 68
5 out of 5 stars
Reviewed on July 31, 2023 | Verified Review
Dr Refai took the time to explain his opinion and findings in a way I can understand and apply to my treatment. I truly feel like an active participant in my treatment instead of just taking whatever pills Im given.
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Patient Review 69
5 out of 5 stars
Reviewed on July 31, 2023 | Verified Review
Dr Refai is the best!!
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Patient Review 70
5 out of 5 stars
Reviewed on July 30, 2023 | Verified Review
Dr was attentive to what I was expressing and answer questions asked.
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Patient Review 71
5 out of 5 stars
Reviewed on July 26, 2023 | Verified Review
The doctor is very professional and straightforward. He addressed my concerns and answered questions readily. I would 100% recommend him to others as he has been personable and helped me through some personal turmoil as well.
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Patient Review 72
5 out of 5 stars
Reviewed on July 24, 2023 | Verified Review
Dr. Refai is always on time with his appointments. He is very thourough!
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Patient Review 73
5 out of 5 stars
Reviewed on July 22, 2023 | Verified Review
Dr Rafi is awesome! Very welcoming and attentive. Seems generally concerned with my well-being.
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Patient Review 74
5 out of 5 stars
Reviewed on July 18, 2023 | Verified Review
Convenience and Dr Refai is very easy to speak with
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Patient Review 75
5 out of 5 stars
Reviewed on July 18, 2023 | Verified Review
I always learn something new from Dr. Refai. I feel he is not only a highly intelligent Dr. but also has a great bedside manor as well. I also like my comfortability with him. I believe I have been seeing Dr. Refai for 7-8 years now. I am very pleased.
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Patient Review 76
5 out of 5 stars
Reviewed on July 18, 2023 | Verified Review
Dr rafai and his staff are wonderful they always make me feel like I am more important than anybody else I know they do that for everybody but they have stellar bedside manner and are very polite
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Patient Review 77
5 out of 5 stars
Reviewed on July 18, 2023 | Verified Review
Very satisfied
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Patient Review 78
5 out of 5 stars
Reviewed on July 16, 2023 | Verified Review
Excellent
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Patient Review 79
5 out of 5 stars
Reviewed on July 14, 2023 | Verified Review
Virtual visit with a great provider
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Patient Review 80
5 out of 5 stars
Reviewed on July 09, 2023 | Verified Review
Dr. Rafari is great! Very patient, knowledgeable, caring, and understanding. He is the best after many psychiatrist that I have tried. Everyone is friendly.
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Patient Review 81
5 out of 5 stars
Reviewed on July 06, 2023 | Verified Review
Great Dr and staff
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Patient Review 82
5 out of 5 stars
Reviewed on July 05, 2023 | Verified Review
Always a great visit with Dr. Refai! Always great service when scheduling appointments!
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Patient Review 83
5 out of 5 stars
Reviewed on July 01, 2023 | Verified Review
Great Doctor
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Patient Review 84
5 out of 5 stars
Reviewed on July 01, 2023 | Verified Review
Dr Refai is very personable. I have extreme confidence in him
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Patient Review 85
5 out of 5 stars
Reviewed on June 30, 2023 | Verified Review
N/A
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Patient Review 86
5 out of 5 stars
Reviewed on June 28, 2023 | Verified Review
My psychiatrist is amazing. He is patient and very informative.
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Patient Review 87
5 out of 5 stars
Reviewed on June 28, 2023 | Verified Review
Dr Refai is by far the best Psychiatrist I have see. He actually listens and is able to accurately diagnose my issues! He has had the most effective treatment plan for me than any any other doc. I truly appreciate him.
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Patient Review 88
5 out of 5 stars
Reviewed on June 27, 2023 | Verified Review
It's always been very helpful working with Dr Refai..,. And all of your people whom I speak with on the phone are very helpful as well and professional.
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Patient Review 89
4.6 out of 5 stars
Reviewed on June 27, 2023 | Verified Review
Good treatment .
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Patient Review 90
5 out of 5 stars
Reviewed on June 27, 2023 | Verified Review
I felt comfortable and that Dr. Refai really listened to what I had to say. I have been stable for more than 6 years thanks to him.
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Patient Review 91
5 out of 5 stars
Reviewed on June 25, 2023 | Verified Review
The doctor truly listened to me and took the time to explain his diagnosis. Plus, the doctor was easy to talk with. It was a true conversation, Thank you.
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Patient Review 92
5 out of 5 stars
Reviewed on June 23, 2023 | Verified Review
THANK YOU All is great
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Patient Review 93
5 out of 5 stars
Reviewed on June 22, 2023 | Verified Review
THE PHYSICIAN WAS VERY PROFESSIONAL AND I DID NOT FEEL RUSHED.
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Patient Review 94
5 out of 5 stars
Reviewed on June 22, 2023 | Verified Review
I appreciated the convenience of virtual appointments. Helps to not have the added stress f the trip into the office
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Patient Review 95
5 out of 5 stars
Reviewed on June 21, 2023 | Verified Review
The ease and communication with the office and physician
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Patient Review 96
5 out of 5 stars
Reviewed on June 21, 2023 | Verified Review
Dr. Refai is attentive to my needs and very easy to speak with
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Patient Review 97
5 out of 5 stars
Reviewed on June 21, 2023 | Verified Review
I do not like virtual.
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Patient Review 98
5 out of 5 stars
Reviewed on June 17, 2023 | Verified Review
My doctor is amazing
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Patient Review 99
5 out of 5 stars
Reviewed on June 16, 2023 | Verified Review
Virtual appointments are extremely efficient and effective, especially for clients who have transportation access issues. The provider is extremely proficient and provides excellent guidance. Scheduling is easy with appropriate appointment reminders and after-appointment follow-up.
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Patient Review 100
5 out of 5 stars
Reviewed on June 14, 2023 | Verified Review
Provider did not tell me what I WANTED to hear, but what I needed to hear. We established a plan to move forward.
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Patient Review 101
5 out of 5 stars
Reviewed on June 13, 2023 | Verified Review
Good rapport
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Patient Review 102
5 out of 5 stars
Reviewed on June 10, 2023 | Verified Review
They are very impressive and think of how you feel
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Patient Review 103
5 out of 5 stars
Reviewed on June 10, 2023 | Verified Review
Dr.Rafai is excellent and has helped me a lot over the years
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Patient Review 104
5 out of 5 stars
Reviewed on June 08, 2023 | Verified Review
Great Doctor
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Patient Review 105
5 out of 5 stars
Reviewed on June 08, 2023 | Verified Review
Easy peasy virtual visit from home.
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Patient Review 106
5 out of 5 stars
Reviewed on June 07, 2023 | Verified Review
Compassionate doctors and staff
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Patient Review 107
5 out of 5 stars
Reviewed on June 02, 2023 | Verified Review
Quickness. Thoroughness. Kind staff who helped
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Patient Review 108
5 out of 5 stars
Reviewed on June 02, 2023 | Verified Review
Really good experiance
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Patient Review 109
5 out of 5 stars
Reviewed on June 01, 2023 | Verified Review
Really enjoy my Doctor, the staff , and the portal.
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Patient Review 110
5 out of 5 stars
Reviewed on May 31, 2023 | Verified Review
Dr. Refai is a compassionate, very knowledgeable, understanding and professional doctor I would recommend him to anyone who is struggling to find a good psychiatrist that they feel they can trust
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Patient Review 111
5 out of 5 stars
Reviewed on May 27, 2023 | Verified Review
My doctor listens and seems to truly care about my overall health and wellness.
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Patient Review 112
5 out of 5 stars
Reviewed on May 25, 2023 | Verified Review
Dr. Refai explained things in an easily understood way. I would highly recommend.
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Patient Review 113
5 out of 5 stars
Reviewed on May 24, 2023 | Verified Review
Ease of telehealth appointment
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Patient Review 114
5 out of 5 stars
Reviewed on May 23, 2023 | Verified Review
Telehealth appointments keep me from dealing with traffic or unnecessary time off work.
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Patient Review 115
5 out of 5 stars
Reviewed on May 22, 2023 | Verified Review
My Doctor
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Patient Review 116
5 out of 5 stars
Reviewed on May 20, 2023 | Verified Review
Dr. Refai is so caring always!
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Patient Review 117
5 out of 5 stars
Reviewed on May 19, 2023 | Verified Review
I trust my doctor and feel comfortable with my care
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Patient Review 118
5 out of 5 stars
Reviewed on May 18, 2023 | Verified Review
Seeing someone I already know and trust in a safe environment like my own home was very nice.
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Patient Review 119
5 out of 5 stars
Reviewed on May 16, 2023 | Verified Review
Went smooth
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Patient Review 120
5 out of 5 stars
Reviewed on May 14, 2023 | Verified Review
Always a professional staff!
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Patient Review 121
5 out of 5 stars
Reviewed on May 11, 2023 | Verified Review
My doctor allows me to explain my symptoms without interrupting or making assumptions
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Patient Review 122
5 out of 5 stars
Reviewed on May 11, 2023 | Verified Review
Dr. Refai is an excellent doctor. He takes the time to listen to what patients need, and I have confidence in my treatment plan.
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Patient Review 123
5 out of 5 stars
Reviewed on May 09, 2023 | Verified Review
Very easy. Great practitioner!
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Patient Review 124
5 out of 5 stars
Reviewed on May 09, 2023 | Verified Review
Dr. Refai is warm, caring and brilliant.
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Patient Review 125
5 out of 5 stars
Reviewed on May 06, 2023 | Verified Review
I like my doctor. He listens to me and will ask me about them the next time we meet. The staff is friendly and proficient.
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Patient Review 126
5 out of 5 stars
Reviewed on May 04, 2023 | Verified Review
Dr Refai is a great physician. Very easy to talk to.
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Patient Review 127
5 out of 5 stars
Reviewed on May 03, 2023 | Verified Review
Great customer service
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Patient Review 128
5 out of 5 stars
Reviewed on May 02, 2023 | Verified Review
Dr Refai is a great doctor.
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Patient Review 129
5 out of 5 stars
Reviewed on April 30, 2023 | Verified Review
Dr. Refai cares about my health and suggested if I need anything, contact his office.
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Patient Review 130
5 out of 5 stars
Reviewed on April 29, 2023 | Verified Review
Dr listened to my problem
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Patient Review 131
5 out of 5 stars
Reviewed on April 28, 2023 | Verified Review
I was in the PHP program in April 2023 and my entire experience was exceptional. Everyone I spoke with or worked with at Baptist were professional, friendly and quick to respond to all of my questions and concerns. This was a very stressful time in my life and Erin, Emily and Kate went above and beyond to make my experience with Baptist PHP successful. They also educated and provided me with tools and resources that I can use for managing my depression and anxiety moving forward I would definitely recommend Baptist Health to anyone looking for a program to help them to take the control back of their life. The material was great information but the way it was presented to us by Kate, Erin and Emily is what actually provided me with hope and confidence that I can handle anything that comes my way. I also want to thank Alyssa for always being on top of everything I needed for my short term disability. She was a "Rock Star". Thank you, Christie Sepuch Rhodes
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Patient Review 132
5 out of 5 stars
Reviewed on April 28, 2023 | Verified Review
GREAT CARE!
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Patient Review 133
5 out of 5 stars
Reviewed on April 28, 2023 | Verified Review
Great doctor and staff
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Patient Review 134
5 out of 5 stars
Reviewed on April 27, 2023 | Verified Review
Best physician
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Patient Review 135
5 out of 5 stars
Reviewed on April 25, 2023 | Verified Review
consistency, knowledgeable, great listener
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Patient Review 136
5 out of 5 stars
Reviewed on April 25, 2023 | Verified Review
Dr. Refai is wonderful.
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Patient Review 137
5 out of 5 stars
Reviewed on April 19, 2023 | Verified Review
Professional Care
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Patient Review 138
5 out of 5 stars
Reviewed on April 16, 2023 | Verified Review
Excellent doctors
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Patient Review 139
5 out of 5 stars
Reviewed on April 15, 2023 | Verified Review
I appreciate Dr Rafi compassion and listening skills he is an example to be followed
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Patient Review 140
5 out of 5 stars
Reviewed on April 14, 2023 | Verified Review
Dr Refei
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Patient Review 141
5 out of 5 stars
Reviewed on April 13, 2023 | Verified Review
Dr. Refai and staff are top notch
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Patient Review 142
5 out of 5 stars
Reviewed on April 12, 2023 | Verified Review
Helpful and courteous
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Patient Review 143
5 out of 5 stars
Reviewed on April 11, 2023 | Verified Review
The doctors are not cold but friendly.
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Patient Review 144
5 out of 5 stars
Reviewed on April 11, 2023 | Verified Review
The doctor listened to my concerns
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Patient Review 145
5 out of 5 stars
Reviewed on April 08, 2023 | Verified Review
Seamless and effortless check in process!
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Patient Review 146
5 out of 5 stars
Reviewed on April 08, 2023 | Verified Review
Dr Refai is one of the most understanding and kind doctors I???ve ever dealt with. His entire staff is top notch.
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Patient Review 147
5 out of 5 stars
Reviewed on April 06, 2023 | Verified Review
Dr Refai is so welcoming and puts you at ease. The office team is wonderful!
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Patient Review 148
5 out of 5 stars
Reviewed on April 06, 2023 | Verified Review
Easy to communucate
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Patient Review 149
5 out of 5 stars
Reviewed on April 05, 2023 | Verified Review
Great drs
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Patient Review 150
5 out of 5 stars
Reviewed on April 05, 2023 | Verified Review
I like Dr Refai a lot, very thoughtful and thorough
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Patient Review 151
5 out of 5 stars
Reviewed on April 01, 2023 | Verified Review
Very professional and timely
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Patient Review 152
4.6 out of 5 stars
Reviewed on March 31, 2023 | Verified Review
The call was on time and we discuss my issues.
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Patient Review 153
5 out of 5 stars
Reviewed on March 31, 2023 | Verified Review
Creating an account on line to access my information (MyChart) is a nightmare! ! !
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Patient Review 154
5 out of 5 stars
Reviewed on March 30, 2023 | Verified Review
Great Service.
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Patient Review 155
5 out of 5 stars
Reviewed on March 30, 2023 | Verified Review
Everything
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Patient Review 156
5 out of 5 stars
Reviewed on March 30, 2023 | Verified Review
Dr Rafi is the best and I have been his patient for over 10 years. He makes me feel important.
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Patient Review 157
5 out of 5 stars
Reviewed on March 29, 2023 | Verified Review
Dr. Refai is always friendly and very knowledgeable and always meets my needs!
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Patient Review 158
5 out of 5 stars
Reviewed on March 29, 2023 | Verified Review
.
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Patient Review 159
5 out of 5 stars
Reviewed on March 29, 2023 | Verified Review
My doctor seems to really care about me and my mental health. He takes time to listen to my concerns.
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Patient Review 160
5 out of 5 stars
Reviewed on March 29, 2023 | Verified Review
I like my doctor. Doesn???t treat me like a crazy person. I appreciate his professionalism and compassion.
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Patient Review 161
5 out of 5 stars
Reviewed on March 29, 2023 | Verified Review
The doctor is more like a friend.
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Patient Review 162
5 out of 5 stars
Reviewed on March 28, 2023 | Verified Review
The person was easy to talk to and he listened to what I said
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Patient Review 163
5 out of 5 stars
Reviewed on March 28, 2023 | Verified Review
Excellent doctors and therapists!
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Patient Review 164
5 out of 5 stars
Reviewed on March 28, 2023 | Verified Review
I would definitely refer Dr. Refai to any of my friends because he has a great personality. He listens and reiterates what you say and he really thinks through all the meds you???re on to make sure you???re on the right ones. The staff is also very helpful and very kind and helps me anytime. I need anything done or when I haven???t received my email to dial-in for the video conference good staff makes a good doctor. Thanks Dr. Refai for being a great doctor! Tina Flanagan
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Patient Review 165
5 out of 5 stars
Reviewed on March 28, 2023 | Verified Review
Dr Rafi is awesome ????
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Patient Review 166
4.2 out of 5 stars
Reviewed on March 24, 2023 | Verified Review
I do not like virtual appointments.
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Patient Review 167
5 out of 5 stars
Reviewed on March 22, 2023 | Verified Review
Dr Refai is an excellent doctor. He explains medications in terms I can understand. He???s been my psychiatrist for 9 years.
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Patient Review 168
5 out of 5 stars
Reviewed on March 21, 2023 | Verified Review
It's convenient. A zoom call saves me a trip to a doctor's office.
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Patient Review 169
5 out of 5 stars
Reviewed on March 19, 2023 | Verified Review
Very satisfied with my Dr
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Patient Review 170
5 out of 5 stars
Reviewed on March 19, 2023 | Verified Review
The quality of my physician, his responsiveness and the ability to do virtual visits.
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Patient Review 171
4.6 out of 5 stars
Reviewed on March 18, 2023 | Verified Review
Great Doctor good staff!
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Patient Review 172
5 out of 5 stars
Reviewed on March 17, 2023 | Verified Review
I???ve been seeing my dr for years and I trust my doctor. Wouldn???t go anywhere else
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Patient Review 173
5 out of 5 stars
Reviewed on March 17, 2023 | Verified Review
Very professional and extremely helpful .
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Patient Review 174
5 out of 5 stars
Reviewed on March 16, 2023 | Verified Review
professionalism
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Patient Review 175
5 out of 5 stars
Reviewed on March 14, 2023 | Verified Review
Dr Refai is always present and supportive. He encourages me to reach out whenever I need support. He is very consistent
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Patient Review 176
5 out of 5 stars
Reviewed on March 14, 2023 | Verified Review
I like how I have a dr who actually cares about me finally, Dr. Refai is that dude and I???ll keep looking forward to our next visits together
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Patient Review 177
5 out of 5 stars
Reviewed on March 14, 2023 | Verified Review
I like the fast service, the family style customer service.
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Patient Review 178
5 out of 5 stars
Reviewed on March 12, 2023 | Verified Review
My doctors know me. It???s an overall feeling of they care.
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Patient Review 179
5 out of 5 stars
Reviewed on March 12, 2023 | Verified Review
My psychiatrist is very personable, and listens to what I suggest.
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Patient Review 180
5 out of 5 stars
Reviewed on March 10, 2023 | Verified Review
I really value Dr. Refai???s bedside manner. Dr. Refai listens intently and I feel like we work in partnership to determine my best course of treatment. Dr. Refai makes me feel like a person first and a patient second.
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Patient Review 181
5 out of 5 stars
Reviewed on March 08, 2023 | Verified Review
Dr. Refai takes time time to know me and helps with every need
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Patient Review 182
5 out of 5 stars
Reviewed on March 08, 2023 | Verified Review
The whole experience
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Patient Review 183
5 out of 5 stars
Reviewed on March 06, 2023 | Verified Review
Dr. Refai is great. He's attentive and caring.
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Patient Review 184
5 out of 5 stars
Reviewed on March 04, 2023 | Verified Review
I really like my doctor Shariq Refai. He takes his time to listen to what you have to say. He is very understanding and offers you support. I highly recommend Baptist Behavioral.
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Patient Review 185
5 out of 5 stars
Reviewed on March 03, 2023 | Verified Review
Courteous and thoughtful health care
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Patient Review 186
5 out of 5 stars
Reviewed on March 01, 2023 | Verified Review
Dr. Rafi is a awesome listener.
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Patient Review 187
5 out of 5 stars
Reviewed on July 31, 2022 | Verified Review
Dr. Refai is a great doctor and takes his time with me and meets all of my needs!
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Patient Review 188
5 out of 5 stars
Reviewed on July 30, 2022 | Verified Review
Professional staff and Dr. Gebel explaining my issue in depth.
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Patient Review 189
5 out of 5 stars
Reviewed on July 30, 2022 | Verified Review
My psychiatrist is very personable and listens to what I have to say. This is very important, when dealing with doctors!
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Patient Review 190
5 out of 5 stars
Reviewed on July 30, 2022 | Verified Review
Dr Refai is an excellent, knowledgeable, and objective psychiatrist. He explains how other medical conditions I have may influence the conditions for which he is treating me. I trust his feedback and I'm glad he is my doctor.
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Patient Review 191
5 out of 5 stars
Reviewed on July 30, 2022 | Verified Review
Great Doctor. Dr. Refai.
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Patient Review 192
5 out of 5 stars
Reviewed on July 29, 2022 | Verified Review
Dr refai is the best doctor by far!
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Patient Review 193
5 out of 5 stars
Reviewed on July 29, 2022 | Verified Review
My doctor Refai.
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Patient Review 194
5 out of 5 stars
Reviewed on July 28, 2022 | Verified Review
I love seeing my Psych virtually, it's so convenient.
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Patient Review 195
4.6 out of 5 stars
Reviewed on July 22, 2022 | Verified Review
The doctor finally found some medication that is helping some.
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Patient Review 196
5 out of 5 stars
Reviewed on July 21, 2022 | Verified Review
Dr Refai and Dr Leavey are a super tag team duo! Helped me tremendously!
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Patient Review 197
5 out of 5 stars
Reviewed on July 21, 2022 | Verified Review
My doctor
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Patient Review 198
5 out of 5 stars
Reviewed on July 21, 2022 | Verified Review
Dr. Refai is always kind and listens. He gives options for medications and involves you in making choices for your own care.
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Patient Review 199
5 out of 5 stars
Reviewed on July 21, 2022 | Verified Review
Being able to meet virtually
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Patient Review 200
5 out of 5 stars
Reviewed on July 21, 2022 | Verified Review
Everyone is always very courteous and helpful. And the Doctor is always helpful and attentive.
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Patient Review 201
5 out of 5 stars
Reviewed on July 21, 2022 | Verified Review
The doctor is awesome and listens to understand I love the virtual visit It keeps me from stressing downtown!! Dr Rafai is worth keeping
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Patient Review 202
5 out of 5 stars
Reviewed on July 15, 2022 | Verified Review
Dr Rafii is the best
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Patient Review 203
5 out of 5 stars
Reviewed on July 14, 2022 | Verified Review
Convenient and the doctor takes the time I need for my health needs
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Patient Review 204
5 out of 5 stars
Reviewed on July 14, 2022 | Verified Review
My doctor....Dr Refai
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Patient Review 205
5 out of 5 stars
Reviewed on July 14, 2022 | Verified Review
Dr Refai is wonderful!
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Patient Review 206
5 out of 5 stars
Reviewed on July 14, 2022 | Verified Review
The dr
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Patient Review 207
5 out of 5 stars
Reviewed on July 14, 2022 | Verified Review
I really like that my MD is so personable. He makes me feel like I am important and that he will always try to help me be my best self.
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Patient Review 208
4.2 out of 5 stars
Reviewed on July 10, 2022 | Verified Review
The staff is courteous and professional.
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Patient Review 209
5 out of 5 stars
Reviewed on July 06, 2022 | Verified Review
I like Dr rafai.
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Patient Review 210
5 out of 5 stars
Reviewed on July 04, 2022 | Verified Review
Loved the virtual with Dr. Refai. He is number one psychiatrist in my book!
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Patient Review 211
5 out of 5 stars
Reviewed on July 04, 2022 | Verified Review
Professionalism and access
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Patient Review 212
5 out of 5 stars
Reviewed on July 03, 2022 | Verified Review
Dr. Sharia Refai, MD was very professional, made the appointment very easy and really knows his stuff. Where other doctors were not able to help me, he was able to figure things out in just the one call and now has me on a plan to get me healthy again. I can't thank him enough for being able to put my mind at ease and would not hesitate to recommend him to anyone. Also working with Baptist Health was a very easy and super comfortable process, much more than any other company I have worked with before. Was nice actually being able to get a hold of a real person and talk to them, instead of everything being automated and cold. Would also have no problem recommending Baptist Health, was a very good experience all in all.
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Patient Review 213
5 out of 5 stars
Reviewed on July 02, 2022 | Verified Review
Dr rafai is the best
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Patient Review 214
5 out of 5 stars
Reviewed on June 28, 2022 | Verified Review
Love my doctor he???s always available and actually listen to my concerns
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Patient Review 215
5 out of 5 stars
Reviewed on June 28, 2022 | Verified Review
I have confidence in my psychiatrist and the staff.
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Patient Review 216
1 out of 5 stars
Reviewed on June 28, 2022 | Verified Review
Doctor Refai ignored my cries for help and misdiagnosed me after one episode. Worse experience ever and glad I changed providers. I feel so much healthier and more free . Hallelujah
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Patient Review 217
5 out of 5 stars
Reviewed on June 22, 2022 | Verified Review
????
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Patient Review 218
5 out of 5 stars
Reviewed on June 21, 2022 | Verified Review
The staff and Doctor are informative and keep up with my continued care progress.
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Patient Review 219
5 out of 5 stars
Reviewed on June 21, 2022 | Verified Review
Prefer Zoom office visits. Staff is friendly and helpful. Dr. Refai is great.
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Patient Review 220
5 out of 5 stars
Reviewed on June 09, 2022 | Verified Review
I have great respect and admiration for Dr. Refai. he is very smart, intuitive, and nice and kind. It`s a shame he does not have more time for individual patients. He is a very good therapist. Sally Monroe, MD
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Patient Review 221
5 out of 5 stars
Reviewed on June 09, 2022 | Verified Review
Everything
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Patient Review 222
5 out of 5 stars
Reviewed on June 09, 2022 | Verified Review
Dr. Refai is a true professional, who cares about his patients.
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Patient Review 223
5 out of 5 stars
Reviewed on June 09, 2022 | Verified Review
The doctor was very proficient and made me feel comfortable.
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Patient Review 224
5 out of 5 stars
Reviewed on June 09, 2022 | Verified Review
Friendly, sincere, good listener
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Patient Review 225
5 out of 5 stars
Reviewed on June 09, 2022 | Verified Review
Dr. Refai is the BEST!!
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Patient Review 226
5 out of 5 stars
Reviewed on June 09, 2022 | Verified Review
Excellent doctor and stafff
-
Patient Review 227
5 out of 5 stars
Reviewed on June 08, 2022 | Verified Review
Dr Refai is the best!!!
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Patient Review 228
5 out of 5 stars
Reviewed on June 08, 2022 | Verified Review
Dr. Refai is a wonderful clinician who is caring and knowledgeable. I???ve referred Baptist Behavioral Health to family and friends in need of their services.
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Patient Review 229
5 out of 5 stars
Reviewed on June 08, 2022 | Verified Review
The overall concern as well as partnering with me for the best treatment options rather dictating what he thinks is best.
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Patient Review 230
4.6 out of 5 stars
Reviewed on June 06, 2022 | Verified Review
Love my doctor. He changed my life.
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Patient Review 231
5 out of 5 stars
Reviewed on June 04, 2022 | Verified Review
They are kind
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Patient Review 232
5 out of 5 stars
Reviewed on June 03, 2022 | Verified Review
I love my providers and the team that surrounds them. Thanks so much :)
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Patient Review 233
5 out of 5 stars
Reviewed on June 02, 2022 | Verified Review
My psychiatrist is excellent. He???s been my doctor for 6 years.
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Patient Review 234
5 out of 5 stars
Reviewed on June 02, 2022 | Verified Review
Great team work makes all the difference!! Dr Thames and Dr Refai are great!!
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Patient Review 235
5 out of 5 stars
Reviewed on June 02, 2022 | Verified Review
My Dr is good he understands me and encourages me the staff is good also
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Patient Review 236
5 out of 5 stars
Reviewed on June 02, 2022 | Verified Review
They go the extra mile to help
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Patient Review 237
5 out of 5 stars
Reviewed on June 02, 2022 | Verified Review
Staff and my dr
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Patient Review 238
5 out of 5 stars
Reviewed on June 02, 2022 | Verified Review
The experience
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Patient Review 239
5 out of 5 stars
Reviewed on June 02, 2022 | Verified Review
I felt like everyone was interested in my issues. I was taken seriously.
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Patient Review 240
5 out of 5 stars
Reviewed on June 02, 2022 | Verified Review
Great atmosphere
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Patient Review 241
5 out of 5 stars
Reviewed on May 29, 2022 | Verified Review
virtual appointment convenience - great doctor! he listens and has helped me.
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Patient Review 242
5 out of 5 stars
Reviewed on May 26, 2022 | Verified Review
Dr. R is awesome! He makes me feel like I am in a safe space to discuss my mental health concerns. He got me on the right regimen and I feel like myself for the first time in 15+ years. Zoom visits are so helpful for me to make my appointment and not have to take much time off work/obtain childcare. I hope I can continue seeing Dr. R. for years to come!
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Patient Review 243
5 out of 5 stars
Reviewed on May 26, 2022 | Verified Review
The ease of appointment via virtual. Professionalism of doctor as well my comfort level in speaking with him.
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Patient Review 244
5 out of 5 stars
Reviewed on May 24, 2022 | Verified Review
The staff is excellent
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Patient Review 245
5 out of 5 stars
Reviewed on May 20, 2022 | Verified Review
Dr. Refai is a great doctor. He really listens, and is very perceptive.
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Patient Review 246
5 out of 5 stars
Reviewed on May 19, 2022 | Verified Review
My psychiatrist is excellent and helps me decide on appropriate medications for my specific needs. On top of monitoring my medications, he shares guidance that I find extremely helpful. He is the best psychiatrist I???ve ever had.
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Patient Review 247
5 out of 5 stars
Reviewed on May 19, 2022 | Verified Review
Best Dr I ever had in my life. Staff is really prepared and friendly.
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Patient Review 248
5 out of 5 stars
Reviewed on May 19, 2022 | Verified Review
He is helping me so very with my problem
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Patient Review 249
5 out of 5 stars
Reviewed on May 19, 2022 | Verified Review
Everything.
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Patient Review 250
5 out of 5 stars
Reviewed on May 17, 2022 | Verified Review
Dr rafi he is the best
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Patient Review 251
5 out of 5 stars
Reviewed on May 17, 2022 | Verified Review
Explanation of pending change in medication and patience of Doctor
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Patient Review 252
5 out of 5 stars
Reviewed on May 14, 2022 | Verified Review
The doctor's professionalism, personalization, and ease of communicating.
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Patient Review 253
5 out of 5 stars
Reviewed on May 14, 2022 | Verified Review
We are satisfied
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Patient Review 254
5 out of 5 stars
Reviewed on May 13, 2022 | Verified Review
everything
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Patient Review 255
5 out of 5 stars
Reviewed on May 11, 2022 | Verified Review
Dr Refai is outstanding. Sharp, focused and warm! On a scale of 1???10, he is a 15!
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Patient Review 256
4.6 out of 5 stars
Reviewed on May 10, 2022 | Verified Review
I'm very satisfied with my care. However, I wish had more professional staff because the wait time for new patients is too long.
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Patient Review 257
5 out of 5 stars
Reviewed on May 10, 2022 | Verified Review
I really like my doctor, He???s amazing !!!!
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Patient Review 258
5 out of 5 stars
Reviewed on May 06, 2022 | Verified Review
I like my Physician in turn that allows me to be a better communicator regarding my health.
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Patient Review 259
5 out of 5 stars
Reviewed on May 02, 2022 | Verified Review
Dr. Refai is easily the best psychiatrist I've had. I've had 4 in my lifetime and felt like Dr. Refai is the only one that doesn't push medication or treatments, he listens to how I feel, and lets science run the show, not pharmaceutical.
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Patient Review 260
5 out of 5 stars
Reviewed on May 02, 2022 | Verified Review
I enjoy the ability to have sessions remote
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Patient Review 261
4.6 out of 5 stars
Reviewed on May 02, 2022 | Verified Review
Everything is fine
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Patient Review 262
5 out of 5 stars
Reviewed on May 02, 2022 | Verified Review
Some people were friendly and helpful.
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Patient Review 263
5 out of 5 stars
Reviewed on May 02, 2022 | Verified Review
the convince of being at home and speaking freely to the doctor, the great staff and the way all of it works well together to make me not have to worry about anything.
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Patient Review 264
5 out of 5 stars
Reviewed on April 30, 2022 | Verified Review
Wonderful provider and great support staff
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Patient Review 265
5 out of 5 stars
Reviewed on April 30, 2022 | Verified Review
Grey medicine management
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Patient Review 266
5 out of 5 stars
Reviewed on April 30, 2022 | Verified Review
Good advice as usual..
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Patient Review 267
5 out of 5 stars
Reviewed on April 29, 2022 | Verified Review
Thank you
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Patient Review 268
5 out of 5 stars
Reviewed on April 29, 2022 | Verified Review
Great doctor
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Patient Review 269
5 out of 5 stars
Reviewed on April 26, 2022 | Verified Review
I like virtual visits and Dr Rafai is excellent
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Patient Review 270
5 out of 5 stars
Reviewed on April 26, 2022 | Verified Review
Customer service is excellent
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Patient Review 271
5 out of 5 stars
Reviewed on April 26, 2022 | Verified Review
Every one is very professional
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Patient Review 272
5 out of 5 stars
Reviewed on April 25, 2022 | Verified Review
My doctor is always prompt in responding to any questions I have. He has always taken care of all my requests, including prior authorizations, quickly. Also, anytime I call the office, the staff are always so polite and concerned. As someone who struggles with mental illness, it really makes me feel good to know that when I call, I won???t get the standard treatment I get when I call a doctor: left on hold for several minutes, talked down to or treated as if I???m bothering someone, transferred to three different people, or never having my call returned or issue resolved. I love the office staff and my provider.
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Patient Review 273
5 out of 5 stars
Reviewed on April 25, 2022 | Verified Review
Physician & Therapist are kind, knowledgeable and work to help me to combat/ work through my difficulties.
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Patient Review 274
5 out of 5 stars
Reviewed on April 25, 2022 | Verified Review
Respect
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Patient Review 275
5 out of 5 stars
Reviewed on April 18, 2022 | Verified Review
Great working with everyone at Baptist Behavioral.
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Patient Review 276
5 out of 5 stars
Reviewed on April 18, 2022 | Verified Review
I feel that the staff and Doctor have my best interest for a healthy lifestyle..
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Patient Review 277
5 out of 5 stars
Reviewed on April 13, 2022 | Verified Review
Getting the help I need
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Patient Review 278
5 out of 5 stars
Reviewed on April 12, 2022 | Verified Review
Friendly and very professional staff
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Patient Review 279
5 out of 5 stars
Reviewed on April 11, 2022 | Verified Review
It was a virtual visit and easy to use
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Patient Review 280
4.6 out of 5 stars
Reviewed on April 06, 2022 | Verified Review
The doctor was very thorough, however, my virtual appointment didn't start until 20 minutes after when it was scheduled.
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Patient Review 281
5 out of 5 stars
Reviewed on April 06, 2022 | Verified Review
Dr Refai is easy to talk to and he listens really well. I feel very comfortable talking with him.
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Patient Review 282
5 out of 5 stars
Reviewed on April 06, 2022 | Verified Review
I like my Doctor he listens and offers suggestions to help you.
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Patient Review 283
5 out of 5 stars
Reviewed on April 06, 2022 | Verified Review
I absolutely love the fact that my doctor really cares about how I feel. He allows me to explain exactly how I am affected by something or troubled and is very concerned about helping solving the issues. Dr. Rafie has really helped me and made me feel like I do matter because when I first started seeing him I felt very much a waste of space,unimportant, burden. Very bad spot I was in and I have gotten a little better and that is because of not only the medicine but just feeling like I mattered so I appreciate that. Sometimes being seen helps too.
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Patient Review 284
5 out of 5 stars
Reviewed on April 05, 2022 | Verified Review
I like my dr
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Patient Review 285
5 out of 5 stars
Reviewed on April 05, 2022 | Verified Review
They helped me
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Patient Review 286
5 out of 5 stars
Reviewed on March 31, 2022 | Verified Review
I really like Dr Rafai. He has been wonderful. I???ve been his patient for 3 years now and I am very grateful to him.
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Patient Review 287
5 out of 5 stars
Reviewed on March 31, 2022 | Verified Review
Great customer service.
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Patient Review 288
5 out of 5 stars
Reviewed on March 30, 2022 | Verified Review
Everything
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Patient Review 289
5 out of 5 stars
Reviewed on March 30, 2022 | Verified Review
The office staff is Amazing and My Doctor is Wonderful as well. The office is always clean and neat.The staff is always very welling to help , it???s always a pleasant visit.
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Patient Review 290
5 out of 5 stars
Reviewed on March 30, 2022 | Verified Review
Dr Refai is the absolute best!
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Patient Review 291
5 out of 5 stars
Reviewed on March 30, 2022 | Verified Review
Easy and smart
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Patient Review 292
5 out of 5 stars
Reviewed on March 27, 2022 | Verified Review
Attention and care to help you out with your problems
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Patient Review 293
5 out of 5 stars
Reviewed on March 24, 2022 | Verified Review
It is easy to use Zoom to meet with my doctor
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Patient Review 294
5 out of 5 stars
Reviewed on March 24, 2022 | Verified Review
Professional and compassionate
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Patient Review 295
5 out of 5 stars
Reviewed on March 24, 2022 | Verified Review
The friendly staff, the professionals, cleanliness of the office, and quickness of service.
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Patient Review 296
5 out of 5 stars
Reviewed on March 23, 2022 | Verified Review
Positive support of Dr. Refai and his staff.
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Patient Review 297
5 out of 5 stars
Reviewed on March 21, 2022 | Verified Review
When I call, I get a live person more often than not. They have been helpful and pleasant and Dr. Refai is patient and competent. He explains the reason he recommends certain medication and what I should expect from it.
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Patient Review 298
5 out of 5 stars
Reviewed on March 20, 2022 | Verified Review
I absolutely love Dr. Refai! He is a great psychiatrist.
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Patient Review 299
5 out of 5 stars
Reviewed on March 19, 2022 | Verified Review
I really value Dr. Refai???s professional advice and ability his ability to remain relational. Also, Courtney iOS always such a pleasure. She is quick to assist.
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Patient Review 300
5 out of 5 stars
Reviewed on March 19, 2022 | Verified Review
I love the people who work in the office. So kind. I also love my doctor. Dr.Shariq Refai. He is the best psychiatrist. Never had a bad experience.
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Patient Review 301
5 out of 5 stars
Reviewed on March 19, 2022 | Verified Review
Dr, Rafei is a great psychiatrist and has helped me tremendously.
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Patient Review 302
5 out of 5 stars
Reviewed on March 16, 2022 | Verified Review
I like that My doctor is honest, and attentive
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Patient Review 303
5 out of 5 stars
Reviewed on March 16, 2022 | Verified Review
It was easy and a smooth appointment.
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Patient Review 304
5 out of 5 stars
Reviewed on March 13, 2022 | Verified Review
Friendly, helpful staff.
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Patient Review 305
5 out of 5 stars
Reviewed on March 12, 2022 | Verified Review
Dr. Refai is always attentive to my needs and ver knowledgeable!
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Patient Review 306
5 out of 5 stars
Reviewed on March 09, 2022 | Verified Review
I was able to have a virtual meeting with my doctor.mDr Refait.
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Patient Review 307
5 out of 5 stars
Reviewed on March 07, 2022 | Verified Review
I really appreciate the time spent listening to my concerns and treating me with respect and understanding.
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Patient Review 308
5 out of 5 stars
Reviewed on March 05, 2022 | Verified Review
Friendly service.
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Patient Review 309
5 out of 5 stars
Reviewed on March 02, 2022 | Verified Review
Dr Refai really invests his whole self into your treatment, he addresses concerns well and explains everything thoroughly. The office staff are always friendly and quick to answer, they make the appointment and payment process streamlined which makes it very simple to schedule and take care of your bill all in one call without being passed around or having to call a different number.
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Patient Review 310
5 out of 5 stars
Reviewed on March 02, 2022 | Verified Review
Courteous and on time
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Patient Review 311
5 out of 5 stars
Reviewed on March 02, 2022 | Verified Review
Dr. Refai is fantastic. Efficient and thoughtful. An excellent diagnostician. A great asset the BMC.
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Patient Review 312
5 out of 5 stars
Reviewed on March 02, 2022 | Verified Review
The best
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Patient Review 313
5 out of 5 stars
Reviewed on March 01, 2022 | Verified Review
Dr. Refai. For many years we have enjoyed a close relationship. I have recommended him to other. He keeps me out of the doldrums!
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Patient Review 314
5 out of 5 stars
Reviewed on February 25, 2022 | Verified Review
The providers listen and truly help you.
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Patient Review 315
5 out of 5 stars
Reviewed on February 25, 2022 | Verified Review
The ease I feel with talking to my ,.psychiatrist. There is no pressure or any anxiety in my conversations.
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Patient Review 316
5 out of 5 stars
Reviewed on February 25, 2022 | Verified Review
Friendly and easy to talk to .
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Patient Review 317
5 out of 5 stars
Reviewed on February 25, 2022 | Verified Review
Competent counselors and psychiatrist.
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Patient Review 318
5 out of 5 stars
Reviewed on February 25, 2022 | Verified Review
I like my doctors a lot. I feel they know and understand me.
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Patient Review 319
5 out of 5 stars
Reviewed on February 24, 2022 | Verified Review
Doc listens, cares, and tries to get you better
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Patient Review 320
5 out of 5 stars
Reviewed on February 23, 2022 | Verified Review
Dr Refai is the best.
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Patient Review 321
5 out of 5 stars
Reviewed on February 23, 2022 | Verified Review
My doctor took the time to really help me
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Patient Review 322
5 out of 5 stars
Reviewed on February 23, 2022 | Verified Review
Great listeners, take the time to explain.
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Patient Review 323
5 out of 5 stars
Reviewed on February 23, 2022 | Verified Review
My doctor's are very professional are really care about what they do. I can always get in touch with them if I have emergency. I love my doctor's.
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Patient Review 324
5 out of 5 stars
Reviewed on February 23, 2022 | Verified Review
Dr Rafai is an Excellent doctor
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Patient Review 325
5 out of 5 stars
Reviewed on February 22, 2022 | Verified Review
My Dr is nice and understanding and so is the staff not a long waiting time
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Patient Review 326
5 out of 5 stars
Reviewed on February 21, 2022 | Verified Review
Everything
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Patient Review 327
5 out of 5 stars
Reviewed on February 21, 2022 | Verified Review
So friendly, Great Customer Service! Seeking mental health care isn't always easy, and y'all make it a non-judgmental and safe space.
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Patient Review 328
5 out of 5 stars
Reviewed on February 21, 2022 | Verified Review
My doctor is the best
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Patient Review 329
3 out of 5 stars
Reviewed on February 21, 2022 | Verified Review
Instructions for meds was delayed
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Patient Review 330
5 out of 5 stars
Reviewed on February 21, 2022 | Verified Review
Like Dr Refai. He is easy to talk to.
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Patient Review 331
5 out of 5 stars
Reviewed on February 19, 2022 | Verified Review
Dr Refai takes time to answer my questions and concerns. His assistant is very helpful also.
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Patient Review 332
5 out of 5 stars
Reviewed on February 18, 2022 | Verified Review
My psychiatrist is excellent!
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Patient Review 333
5 out of 5 stars
Reviewed on February 18, 2022 | Verified Review
De. Refai is the best doctor.
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Patient Review 334
5 out of 5 stars
Reviewed on February 18, 2022 | Verified Review
Dr. King really listened as usual but it felt like I was ready to receive it more.
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Patient Review 335
5 out of 5 stars
Reviewed on February 18, 2022 | Verified Review
Great, communicated very well with each other
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Patient Review 336
5 out of 5 stars
Reviewed on February 18, 2022 | Verified Review
always friendly on time de refai helps manage my anxiety/depression greatly
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Patient Review 337
5 out of 5 stars
Reviewed on February 16, 2022 | Verified Review
timely professional service
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Patient Review 338
5 out of 5 stars
Reviewed on February 15, 2022 | Verified Review
He listens to what I say.
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Patient Review 339
5 out of 5 stars
Reviewed on February 14, 2022 | Verified Review
Dr. Refai is fantastic.
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Patient Review 340
5 out of 5 stars
Reviewed on February 14, 2022 | Verified Review
Dr. Refai is excellent psychiatrist to help me to improve my awful depression, which is mostly successful. Two issues are: he cancelled me 3 times without any reasons to explain why & Virtual online wasn???t being on time, i waited for about 30 mins one time and other times were 15 mins. Also, virtual needs to improve to have same frames with interpreter, Dr. Refai and me instead of me in very small frame with big frame of Dr. Refai without interpreter and then interpreter without Dr. Refai - ???back & forth???. Overall I???m really glad to have him. In the past i had different psychiatrist for several years that is nothing to help me with depression.
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Patient Review 341
5 out of 5 stars
Reviewed on February 08, 2022 | Verified Review
Being able to do my appointment through Zoom. Saves me so much time. My doctor is terrific!
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Patient Review 342
5 out of 5 stars
Reviewed on February 08, 2022 | Verified Review
I???m the kind of person that doesn???t exactly know how to express what???s going on in my life and my doctor was good about helping me as far as asking me questions to help me get out what I need to say.
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Patient Review 343
5 out of 5 stars
Reviewed on February 08, 2022 | Verified Review
Attentive staff and awesome therapist. He is always available, understanding, and most of all down to earth!
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Patient Review 344
5 out of 5 stars
Reviewed on February 07, 2022 | Verified Review
Dr. Refai has been amazing. Completely listens and cares about my well being.
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Patient Review 345
5 out of 5 stars
Reviewed on February 07, 2022 | Verified Review
Love my Dr.
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Patient Review 346
5 out of 5 stars
Reviewed on February 07, 2022 | Verified Review
I like that Dr. Refai asks me specific questions about how my medication is working for me during appointments, and how he helps me with my medical questions. He is proactive also by inquiring how psychotherapy is going for me.
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Patient Review 347
5 out of 5 stars
Reviewed on February 07, 2022 | Verified Review
Professional attention
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Patient Review 348
5 out of 5 stars
Reviewed on February 03, 2022 | Verified Review
Professional and competent staff
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Patient Review 349
5 out of 5 stars
Reviewed on February 03, 2022 | Verified Review
Friendly staff and great followup when I forget things, lick scheduling next appointment.
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Patient Review 350
5 out of 5 stars
Reviewed on February 01, 2022 | Verified Review
Friendly and knowledgeable doctor and staff.
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Patient Review 351
5 out of 5 stars
Reviewed on January 31, 2022 | Verified Review
Although it is a wait to get into my doctor was worth the wait
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Patient Review 352
5 out of 5 stars
Reviewed on January 28, 2022 | Verified Review
It is very personal feeling my doctor make me very comfortable and he is very good at helping you understand what is the best way to help your self .
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Patient Review 353
5 out of 5 stars
Reviewed on January 27, 2022 | Verified Review
Everyone I speak to is professional and very knowledgeable.
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Patient Review 354
5 out of 5 stars
Reviewed on January 27, 2022 | Verified Review
Fast, friendly, and professional service.
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Patient Review 355
5 out of 5 stars
Reviewed on January 26, 2022 | Verified Review
I have been seen at BBH for 4-5 years now. I love my therapist and psychiatrist. They both take the time to listen, help with coping strategies, and medicate only when needed. Dr. Refai and Dr. Thames are exceptional providers.
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Patient Review 356
3 out of 5 stars
Reviewed on January 25, 2022 | Verified Review
Don???t think Dr Refai had any other suggestions. Tried meds my body could tolerate and 15 ECT Still dealing with horrible depression
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Patient Review 357
5 out of 5 stars
Reviewed on January 25, 2022 | Verified Review
I love my doc and his staff????????
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Patient Review 358
5 out of 5 stars
Reviewed on January 25, 2022 | Verified Review
Awesome.. informative...
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Patient Review 359
5 out of 5 stars
Reviewed on January 25, 2022 | Verified Review
Staff is nice, knowledgeable, and friendly. I like my doctor. He listens to my concerns and always addresses them.
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Patient Review 360
5 out of 5 stars
Reviewed on January 24, 2022 | Verified Review
Dr. Refai is an excellent Psychiatrist and is genuinely interested in what is best for the patient. I am happy that such a physician is available in Jacksonville for patients like myself who need mental health care. The staff, including the Dr. Refai's Physicians Assistant - Sarah - are equally helpful and responsive when I have needed assistance. I cannot say I have ever felt anything but positivity from the team at this facility.
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Patient Review 361
1 out of 5 stars
Reviewed on January 24, 2022 | Verified Review
Takes far too long to get an appointment
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Patient Review 362
5 out of 5 stars
Reviewed on January 24, 2022 | Verified Review
Very kind communication
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Patient Review 363
5 out of 5 stars
Reviewed on January 20, 2022 | Verified Review
The whole process is easy. From scheduling to zoom and Dr Refai is the best.
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Patient Review 364
5 out of 5 stars
Reviewed on January 20, 2022 | Verified Review
Dr Rafai is an excellent Psychiatrist
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Patient Review 365
5 out of 5 stars
Reviewed on January 20, 2022 | Verified Review
Very professional staff. I love Dr Refai! He listens to your concerns and explains things in details. I never want to go anywhere else!
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Patient Review 366
4.6 out of 5 stars
Reviewed on January 19, 2022 | Verified Review
Good doctors
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Patient Review 367
5 out of 5 stars
Reviewed on January 19, 2022 | Verified Review
Great people work for you
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Patient Review 368
5 out of 5 stars
Reviewed on January 19, 2022 | Verified Review
Being able to have my appointments virtually is a lifesaver. Keep it up!
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Patient Review 369
5 out of 5 stars
Reviewed on January 19, 2022 | Verified Review
Easy to set appointments and get prescriptions filled
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Patient Review 370
5 out of 5 stars
Reviewed on January 18, 2022 | Verified Review
Dr. Refai does great and is always willing to write documents outside of appointment hours if you need for any reason.
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Patient Review 371
1 out of 5 stars
Reviewed on January 18, 2022 | Verified Review
Doctor does not know what medication he previously prescribed. Doctor doesn???t know patient history.
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Patient Review 372
5 out of 5 stars
Reviewed on January 18, 2022 | Verified Review
Excellent physician.
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Patient Review 373
5 out of 5 stars
Reviewed on January 14, 2022 | Verified Review
My Dr, DT Refai listens and works with me.
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Patient Review 374
5 out of 5 stars
Reviewed on January 13, 2022 | Verified Review
Doctor
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Patient Review 375
5 out of 5 stars
Reviewed on January 12, 2022 | Verified Review
Everything
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Patient Review 376
5 out of 5 stars
Reviewed on January 12, 2022 | Verified Review
Dr. Refai is kind and conscientious and very smart. He is intuitive, has common sense, and good judgment. He is very good at what he does. He is a critical thinker. I am proud to be his patient. I consider him my friend, as I am his. Sara Z. Monroe, MD
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Patient Review 377
5 out of 5 stars
Reviewed on January 12, 2022 | Verified Review
Dr Refai is great!
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Patient Review 378
5 out of 5 stars
Reviewed on January 12, 2022 | Verified Review
Everything drafai is awesome the staff is always wonderful I feel very cared for there
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Patient Review 379
5 out of 5 stars
Reviewed on January 12, 2022 | Verified Review
Awesome caring staff
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Patient Review 380
5 out of 5 stars
Reviewed on January 12, 2022 | Verified Review
I love Dr.Refai! He is just fab.
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Patient Review 381
5 out of 5 stars
Reviewed on January 11, 2022 | Verified Review
Very friendly people.
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Patient Review 382
4.2 out of 5 stars
Reviewed on January 10, 2022 | Verified Review
No change
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Patient Review 383
5 out of 5 stars
Reviewed on January 10, 2022 | Verified Review
Dr Rafi is professional,prompt and helpful.
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Patient Review 384
5 out of 5 stars
Reviewed on January 10, 2022 | Verified Review
The staff and doctors are absolutely amazing. They are kind, courteous, helpful and friendly.
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Patient Review 385
5 out of 5 stars
Reviewed on January 07, 2022 | Verified Review
Dr Rafai is the best at what he does. He listens, remembers, & consoles.
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Patient Review 386
4.2 out of 5 stars
Reviewed on January 07, 2022 | Verified Review
I feel kind of like I am just another depressed person who is taking meds to fix it. I wish there were some sort of tests that could be done to help guide the medication decision. I know there isn???t???.i know counseling and medication can help. Just feels generic.
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Patient Review 387
5 out of 5 stars
Reviewed on January 07, 2022 | Verified Review
Professional and personable communications.
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Patient Review 388
5 out of 5 stars
Reviewed on January 07, 2022 | Verified Review
Dr. Refi is the best finally found a Dr that understand his patient.
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Patient Review 389
4.2 out of 5 stars
Reviewed on January 06, 2022 | Verified Review
Nothing!
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Patient Review 390
5 out of 5 stars
Reviewed on January 05, 2022 | Verified Review
Doctor listen to my concerns and prescription necessary good doctor
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Patient Review 391
3.8 out of 5 stars
Reviewed on January 05, 2022 | Verified Review
I think that more psychiatrists are needed as it seems like they have very heavy caseloads which often causes delays , because the doctor is spending time with the patient who needs help, and not enough time is scheduled for each patient. The doctor is trying to do a good job and be thorough, but it causes all the following appointments to get further and further behind. I also think that it would be better for the patients if there were Medicare qualified therapists on staff, so that the therapists and doctors could work as a team, which would be of benefit to the patients. The way it is now, the only way my psychiatrist and therapist know what each other is doing is by me telling them. This takes up time during the appointments which could be used more effectively for each patient as well as for the doctors, who are working blind regarding whether their patients are getting appropriate therapy. I do a lot of my own research and do my best to understand my problems, treatments and to ask intelligent questions of my doctor and therapist, but not everyone can do that. So I don???t feel that the psychiatric patients are getting the quality of care the psychiatrists could provide if they weren???t overscheduled and if the therapists were there to work with the psychiatrists as a team.
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Patient Review 392
5 out of 5 stars
Reviewed on January 05, 2022 | Verified Review
I love dr and his staff
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Patient Review 393
5 out of 5 stars
Reviewed on January 04, 2022 | Verified Review
I like that they treat us with care and always with a smile
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Patient Review 394
5 out of 5 stars
Reviewed on January 04, 2022 | Verified Review
A very nice, well-kept hospital. The people there always treat me well. Even the food is great! I live forty minutes away from Baptist South, but I still choose it as my hospital when I need it.
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Patient Review 395
5 out of 5 stars
Reviewed on January 04, 2022 | Verified Review
My doctor is very professional
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Patient Review 396
5 out of 5 stars
Reviewed on January 03, 2022 | Verified Review
Dr. Refai is a great doctor. He answers all my questions patiently and thoroughly, and I feel he has helped me a great deal.
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Patient Review 397
5 out of 5 stars
Reviewed on January 03, 2022 | Verified Review
Good relationship with my provider