Crisis Response Counselor, Baptist Behavioral Health, Baptist Jacksonville

Date Posted: Jul 14, 2025

Status: PRN

Shift Details: Evenings

Job Summary

Baptist Medical Center is looking to add a Crisis Response Counselor to our Behavioral Care Management department at Baptist Jacksonville. This is a PRN evenings opportunity.

As a Crisis Response Counselor at Baptist, you will answer calls 24/7 on the crisis community hotline. Behavioral health screenings, admissions, transfers & providing assistance from crisis counseling to initiate law enforcement wellchecks are amongst some of the duties included in a typical day.

As a Crisis Response Counselor, you will be responsible for:

  • Answering and triage crisis calls on 24/7 community hotline.
  • Providing appropriate assistance from crisis counseling to initiating law enforcement wellcheck.
  • Facilitating admission transfers from medical floors, EDs and external facilities to inpatient units.
  • Completing behavioral health screenings on medical floors as needed.

This Crisis Response Counselor will be located at Baptist Medical Center in Jacksonville, FL. If you are interested in this PRN evenings opportunity, please apply now.


Education Required

Associate's Degree

Education Preferred

Bachelor's Degree

Experience

  • 3-5 Years Behavioral Health Experience Required

License and Certification

  • Basic Life Support (BLS) Required

Location

Baptist Behavioral Health
various locations
Jacksonville, FL, 32207


Location Overview

For more than 20 years, health care consumers have named Baptist Medical Center Jacksonville the "most preferred healthcare provider" in the region. As the central hub of the Baptist Health system, Baptist Jacksonville provides the highest level of medical and surgical care using the latest technologies, such as the robotic-assisted da Vinci™ Surgical System. Centrally located on the beautiful St. Johns River in downtown Jacksonville, Baptist Medical Center Jacksonville is Baptist Health's flagship tertiary-care hospital. Designated as a Magnet hospital by the American Nurses Credentialing Center for excellence in patient care, Baptist Medical Center Jacksonville has repeatedly been named among U.S. News & World Report's "Best Hospitals.” The hospital has also been ranked as high performing in more than 10 specialties from neurology and neurosurgery to gynecology, diabetes, endocrinology,oncology and more.  Baptist Health also has a new Stroke & Cerebrovascular Center, which is a regional epicenter for advanced treatment of strokes, aneurysms and other brain conditions.  As one of 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare, Baptist Medical Center Jacksonville is located close to sports, theater and music venues, museums, shopping and dining.

About Baptist Health

Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to the annual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.