Epic Scheduling Template Analyst, BPE Access Integrity, Baptist Medical Center

Job Summary

Epic Scheduling Analyst, BPE Access Integrity, Baptist Medical Center

The Epic Scheduling Analyst is responsible for maintaining and optimizing the Epic scheduling system to support efficient patient care and operational workflows. This role involves configuring scheduling templates, troubleshooting system issues, training end-users, and ensuring data integrity. The analyst collaborates with clinical and administrative teams to implement enhancements, improve user experience, and align scheduling processes with organizational goals. Strong analytical skills, attention to detail, and expertise in Epic systems are essential for success in this position

For more than 25 years, health care consumers have named Baptist Health the "most preferred healthcare provider" in the region. At Baptist Health, we are proud to be local, providing multigenerational care to our community. We are the hospital Jacksonville trusts most. Our employees can take pride in their Baptist badge, knowing the impact they make on their friends, family, and neighbors. Baptist was recently recognized by Forbes magazine as one of America's top employers for diversity.

Baptist Health offers competitive pay & comprehensive benefits packages as well as opportunities for professional growth & advancement. At Baptist Health, we provide an exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together. By fostering connections with our team members and our community, we offer a fulfilling and personal career.

Approved Remote Locations: AL, FL, GA, ID, IN, KY, LA, MS, NC, OH, OK, OR, SC, SD, TN, TX, VA, WV, WY

Epic Scheduling Analyst:

• This role is responsible for the design, building, and maintenance of scheduling templates for providers, advanced practice providers (APPs), nurses, social workers, and other areas across the health system.
• The ideal candidate will ensure templates are aligned with the needs of clinical teams and optimize patient access by maintaining high-quality, efficient, and patient-centric scheduling templates.
• Performs other duties as assigned to support Clinical operations and Revenue cycle departments.
• This position is a critical role in ensuring that our health system's scheduling templates are optimized to meet patient demand, improve access to care, and enhance provider availability.
• This position will work collaboratively across the organization to design, refine, and maintain scheduling templates that drive operational efficiency and improve patient flow.
• By aligning scheduling processes with clinical needs, you will play an essential part in ensuring services are delivered consistently, efficiently, and on time.
• This role will involve working with a diverse range of stakeholders to solve scheduling challenges and support the overall goals of the health system.

Approved Remote Locations: AL, FL, GA, ID, IN, KY, LA, MS, NC, OH, OK, OR, SC, SD, TN, TX, VA, WV, WY

This Epic Scheduling Analyst opportunity will be located at the Baptist Jacksonville (Downtown) in a hybrid capacity. If you are interested in this Full-Time opportunity please apply now or contact andrew.foran@bmcjax.com!

Education Required

High School Diploma/GED

Education Preferred

Associate's Degree

Experience

• 3-5 Years Scheduling Experience Required
• 1-2 years EPIC Experience Required
• Less than 1 year Template Development within Healthcare Required
• Epic Dashboard creation/management experience preferred 
• Epic reporting experience preferred

License and Certification

• Epic Template Builder Preferred

Location

Location Overview

Baptist Health, founded in 1955, is North Florida’s most comprehensive health care system and the area’s only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children’s Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.