Pathology Senior Application Analyst, Health Planet Applications Analyst, Hybrid, Baptist Medical IT Data Center

Job Summary

Baptist Health is hiring a Senior Applications Analyst, Health Planet Senior Applications Analyst to join our team at the Baptist IT Center, this is a hybrid role.

The Senior Application Analyst acts as a vital link between clinical operations and information technology, ensuring that Epic functions seamlessly for patient care and patient safety. This role demands an understanding of healthcare processes and technical systems. Analysts must translate operational needs into system functionality, guiding our customers with the technical information that they need to make decisions on functionality and process. By doing so, they help maintain system integrity, promote automation and efficiency, and improve user experience across the organization. A significant portion of an analyst’s day is devoted to resolving break-fix issues and performing routine maintenance tasks. These activities include troubleshooting issues, applying Epic quarterly updates, working with Epic technical support, and validating workflows to prevent disruptions or follow-up, which also includes support of complementary workflows. In addition, there are several tasks that are required to maintain our clinical related applications, both Epic and non-Epic that will be part of work responsibilities. Much of the coordination and follow-up for these responsibilities is conducted through structured communication channels, including email, Teams chat, and scheduled meetings.

Epic Senior application analysts also spend time collaborating with cross-functional teams. Their day typically begins with a team huddle—either a weekly group meeting or a smaller session with their team lead or manager. Throughout the day, they attend various meetings with operational leaders to clarify requirements and understand pain points from the end-user perspective. They may also participate in multi-disciplinary workgroups as part of their responsibilities

Senior Applications Analyst, Health Planet Senior Applications Analyst will be responsible for:

• The role leads complex application initiatives, including project management responsibilities, while mentoring junior analysts and ensuring operational best practices.
• Provides technical expertise in the development, implementation, and support of highly complex, enterprise-wide, cross-functional applications, integrated applications, and technical projects.
• Analyze and translate workflow and documentation requirements for clinical and/or business processes into efficient and effective application systems solutions through collaboration with members of interprofessional care teams, operational leaders, technical team members, and other relevant stakeholders.
• Plan, design, develop, validate, test, implement, evaluate, maintain, and provide ongoing troubleshooting and support of comprehensive information system components to meet needs and business requirements.
• Perform quality assurance and integrated testing of current and newly released vendor functionality to ensure system reliability.
• Coordinate projects across applications and develop application-specific enhancements and reports in alignment with organizational priorities.
• Provide 24/7 support for applications within accountability.

If you are interested in this Full-Time Senior Applications Analyst, Health Planet Senior Applications Analyst opportunity, please apply now

Education Required

Bachelor's Degree

Education Preferred

Master's Degree

Experience

• 1-2 years Project Management Experience Required
• Knowledge of clinical system applications Preferred
• Minimum 2 years of related experience Required

License and Certification

• Certified - EPIC Required
• Academy of Health Information Professionals (AHIP) Preferred Or

Location

Location Overview

Baptist Health, founded in 1955, is North Florida’s most comprehensive health care system and the area’s only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children’s Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.