Patient Access Representative II, PRN, Baptist South

Job Summary

Baptist South is hiring a Patient Access Representative II to join our Patient access team in Jacksonville, FL. This is a PRN position, must have open availability to work weekdays, weeknights, weekends, days, nights, holidays

Patient Access Representative II, Job Responsibilities:

• Registers patients accurately and efficiently

• Utilization of multiple systems and interfaces

• Cross-Trained in order to work in multiple patient access areas

• Maintains service excellence to patients and visitors for face-to-face and telephonic encounters

• Contributes to PAS Goals as defined annually (Collections, Palm Scanning, etc.)

• Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO

• Maintains a professional relationship with all clinical and non-clinical team members

• Able to articulate compliance documentation and ensure completion of required patient consent forms

• Maintains patient privacy in accordance with HIPAA guidelines

Experience Requirements:

• 1-2 years Customer Service Experience Required

• 1-2 years Healthcare experience required

• 1-2 years Insurance experience required

Education & Credential Requirements:

• High School Diploma Required

Education Required

Education Preferred

High School

Experience

License and Certification

• Driver's License - DMV

Location

Location Overview