Patient Access Representative III, Diagnostic Breast Center, Baptist MD Anderson

Date Posted: Jul 14, 2025

Status: Full-Time

Shift Details: Days

Job Summary

Baptist MD Anderson is currently hiring for a Patient Access Rep III to join our Diagnostic Breast Center Department in Jacksonville, Florida. This is a full-time position working a Monday-Friday 7:30am-4:00pm shift at Baptist MD Anderson - Hill Breast Center.

The Patient Access Rep III will work with the diagnostic breast center team and will be responsible for retrieving prior imaging, loading images into PACS system, and creating reading sessions for radiologist.

As a Patient Access Rep III, you will be responsible for:

  • Registering patients accurately and efficiently.
  • Utilizing of multiple systems and interfaces.
  • Cross-Training in order to work in multiple patient access areas.
  • Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters.
  • Contributing to PAS Goals as defined annually
  • Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO.
  • Maintaining a professional relationship with all clinical and non-clinical team members.
  • Being able to articulate compliance documentation and ensure completion of required patient consent forms.
  • Maintaining patient privacy in accordance with HIPAA guidelines.

This Patient Access Rep III will be located at our Baptist MD Anderson. If you are interested in this Full-Time Days opportunity, please apply now!


Education Required

High School Diploma/GED

Education Preferred

Bachelor's Degree

Experience

  • 1-2 years Customer Service Experience Required
  • 1-2 years Insurance Experience Required
  • 1-2 years Healthcare Experience Required

License and Certification

  • Certified Healthcare Access Associate (CHAA) Preferred

Location

Baptist MD Anderson Ctr
1301 Palm Ave
Jacksonville, FL, 32207


Location Overview

For more than 20 years, health care consumers have named Baptist Medical Center Jacksonville the "most preferred healthcare provider" in the region. As the central hub of the Baptist Health system, Baptist Jacksonville provides the highest level of medical and surgical care using the latest technologies, such as the robotic-assisted da Vinci™ Surgical System. Centrally located on the beautiful St. Johns River in downtown Jacksonville, Baptist Medical Center Jacksonville is Baptist Health's flagship tertiary-care hospital. Designated as a Magnet hospital by the American Nurses Credentialing Center for excellence in patient care, Baptist Medical Center Jacksonville has repeatedly been named among U.S. News & World Report's "Best Hospitals.” The hospital has also been ranked as high performing in more than 10 specialties from neurology and neurosurgery to gynecology, diabetes, endocrinology,oncology and more.  Baptist Health also has a new Stroke & Cerebrovascular Center, which is a regional epicenter for advanced treatment of strokes, aneurysms and other brain conditions.  As one of 100 Best Places to Work in Healthcare in the U.S. by Modern Healthcare, Baptist Medical Center Jacksonville is located close to sports, theater and music venues, museums, shopping and dining.

About Baptist Health

Chosen as the area's “Most Preferred” healthcare provider every year since 1990 according to the annual National Research Corporation study of Jacksonville area residents, Baptist Health ranks highest in the categories of Best Doctors, Best Nurses, Best Quality and Best Reputation.