Patient Financial Services Manager, Single Billing Office, Hybrid, Baptist Metro Square

Job Summary

Baptist Health is currently hiringa Patient Financial Services Manager to join our Single Billing Office Department at our Baptist Metro Square location here in the Jacksonville, FL area.

As a Patient Financial Services Manager, you will be responsible for:

• Serves as the operational leader of the enterprise Patient Financial Services team including self-pay follow-up, customer service and associated vendor management.
• Integrate customer service and self-pay collection activities across providing a single point of contact, a single patient billing statement and increased transparency to guarantors, thereby improving the patient collection process and patient financial experience.
• The manager is responsible for fostering a culture of superior patient financial experience through modeling of the Baptist Core Values with empathy and compassion.
• Note: 10 years progressive healthcare revenue cycle experience with a minimum of 5-year leadership experience in lieu of degree.

This Patient Financial Services Manager will be located at Baptist Metro Square. If you are interested in this opportunity, please apply now!

Education Required

Bachelor's Degree

Education Preferred

Bachelor's Degree

Experience

• Over 10 years Relevant equivalent experience in lieu of education Required
• Over 5 years Leadership Experience Required
• EPIC Experience Required

License and Certification

None

Location

Location Overview

Baptist Health, founded in 1955, is North Florida’s most comprehensive health care system and the area’s only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children’s Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.