Patient Financial Services Rep Baptist Health

Job Summary

Patient Financial Services Representative

The Patient Financial Services Representative supports the billing and accounts receivable process by following up with insurance companies on outstanding balances, assisting patients with billing questions, and communicating with physician offices to obtain information needed to resolve accounts. This role requires strong customer service, communication, and follow-up skills.

Requirements:

• High school diploma or equivalent required
• Billing and accounts receivable experience preferred
• Strong customer service and communication skills
• Ability to communicate professionally with patients, insurance companies, and physician offices

Education Required

High School

Experience

• Insurance Experience
• Medical Billing Experience
• Experience in the Mental Health field
• Knowledge about Insurance Regulations
• Knowledge of Medical Insurance
• Retail Pharmacy Experience
• Accounts Receivable Experience
• Experience working in a hospital setting
• Billing Experience
• Experience working in a health care setting
• Experience working in a Medical Office
• Knowledge of Managed Care Requirements
• Knowledge of Medicaid Requirements
• Knowledge of Medicare Requirements
• Experience working in a Physician's office
• Insurance Billing Experience

License and Certification

• Driver's License - DMV

Location