Baptist Clay - Patient & Visitor Information

View our visitor policy page for current visitor information.

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Visitor Guide

Our social services department can help you plan your discharge, home health and medical equipment needs, community services, counseling, transportation and more. Ask your nurse to speak to a social services representative.

• Discharge planning
• Home health service arrangements
• Counseling
• Obtaining medical equipment
• Community services
• Transportation
• Referrals

We are committed to meeting the communication needs of our patients and their families and guests. If you have any questions about obtaining communication assistance, including obtaining qualified interpreters, please contact our coordinator of Interpreting Services by phone or email.

• Foreign Language Interpretation
• Sign Language Interpretation
• Communication Aids
• Communication Equipment

Phone: 904.202.2435

Can we help you communicate?(PDF)
Podemos ayudarle a comunicarse con nosotros?(PDF)

This interdisciplinary committee offers guidance to families, providers and treatment teams who are trying to reach an agreement about the best way to care for a patient, helping to provide clarity in cases where difficult ethical issues arise. Consult the Medical Ethics committee when:

• The patient’s treatment goals are unclear.
• There is uncertainty surrounding the decision-making roles of the patient, family, providers and the treatment team.
• The patient, family, providers or the treatment team needs help resolving a conflict.

To request an ethics consult, email ethicsconsultservice@bmcjax.com or contact the House Supervisor.

Because Baptist Health is committed to providing holistic treatment of mind, body, and spirit, a chaplain is available 24 hours a day. On weekdays, as spiritual and emotional support is needed, please call 904.321.3518.

In evenings and on weekends, please ask your nurse to contact the on-call chaplain. In addition, the Chapel (across from the hospital lobby on the 1st floor closest to dining) is open at all times for prayer and meditation for people of all spiritual traditions. Our team is committed to helping you and your loved ones.

You can find additional information regarding Spiritual Care within Baptist Health here.