A hospital bill is for services provided at a Baptist Health hospital or outpatient facility.
- Room & board
- Diagnostic testing or other services
- Medical supplies
- Medication
ONLINE:
Baptist Health offers a convenient way to review and update your account and pay your bill online. All our online services are free to use.
PHONE:
A customer service representative will be happy to assist you with any questions that you have regarding your bill.
Customer Service: 904.202.2092
Pay by credit card over the phone: Monday - Friday 8:00 am - 4:30 pm
MAIL:
Make checks payable to Baptist Medical Center
- Baptist Nassau
P.O. Box 44114
Jacksonville, Fl 32231-4114
eMAIL:
For billing questions, please include your patient account number in the subject line. Since eMail is not secure, please do not include personal information such as social security number or credit card information.
ptaccounting@bmcjax.com
IN PERSON:
To make a payment in person, just visit a cashier's offices at any of our hospital locations.
Cashier’s Hours of Operation:
Monday through Friday: 8:00 am – 4:30 pm
FORMS OF PAYMENT:
If you provide insurance information, we will file your insurance claim for you. Once your insurance company has paid, you will receive a bill that will reflect any remaining deductible, co-payment or patient responsibilities. We accept the following forms of payment:
- Cash
- Check
- Visa
- MasterCard
- American Express
- Discover
- Bank Debit (Payment Plans)
FINANCIAL ASSISTANCE PROGRAM:
We recognize that paying your medical bills may be difficult. If you are unable to pay yours, we are here to help. Baptist Health offers several options, such as financial assistance or discounted care, help in applying for government programs, payment plans, and referrals to medical care programs.