Baptist South - Patient & Visitor Information

View our visitor policy page for current visitor information.

Directions
Parking Info
Visitor Guide

Our social services department can help you plan your discharge, home health and medical equipment needs, community services, counseling, transportation and more. Ask your nurse or call the hospital operator at 904.271.6000 and ask to speak to a social services representative.

• Discharge planning
• Home health service arrangements
• Counseling
• Obtaining medical equipment
• Community services
• Transportation
• Referrals

Please ask your nurse to contact Discharge Planning or the Nurse Navigator.

We are committed to meeting the communication needs of our patients and their families and guests. If you have any questions about obtaining communication assistance, including obtaining qualified interpreters, please contact our coordinator of Interpreting Services by phone or email.

• Foreign Language Interpretation
• Sign Language Interpretation
• Communication Aids
• Communication Equipment

Phone: 904.202.2435

Can we help you communicate?(PDF)
Podemos ayudarle a comunicarse con nosotros?(PDF)

This interdisciplinary committee offers guidance to families, providers and treatment teams who are trying to reach an agreement about the best way to care for a patient, helping to provide clarity in cases where difficult ethical issues arise. Consult the Medical Ethics committee when:

• The patient’s treatment goals are unclear.

• There is uncertainty surrounding the decision-making roles of the patient, family, providers and the treatment team.

• The patient, family, providers or the treatment team needs help resolving a conflict.

To request an ethics consult, email ethicsconsultservice@bmcjax.com or contact the House Supervisor.

Patients thrive on the support of family and loved ones. That's why Baptist South was designed with families in mind. Family-friendly amenities include:

• Large, private suites with a resort-like feel
• Daybeds and personal refrigerators in all rooms
• Bedside controls for blinds, lights and TV
• Family sleep areas separated from waiting areas
• Interior gardens, chapel and reflection areas
• Washers, dryers and irons for families and guests
• Kitchen with microwave for visitor use
• Complementary WiFi throughout the campus
• Cable television; printed TV channel guide in room

Support: 904.202.2570

Two full time chaplains, a chaplain resident and chaplain Interns, along with CPE trained volunteer chaplains are available to provide spiritual and emotional support to you and your family. Our chaplains minister from a multi-faith perspective and can assist in contacting a faith representative or resource of your preference. Your clergy person is welcome to visit you at any time convenient for you.

An On-Call Chaplain is available 24 hours a day to provide support in emergency situations. Hospital staff at the nearest nurse station will contact the chaplain on-call for you.

The Chaplain Office locations are on Tower 7D and Tower 8D by staff elevators. You are welcome to drop by or call at 904.271.6933.

The Serenity Chapel is located on the first floor, across from administration offices. The chapel is available 24 hours a day for people of all faiths and backgrounds.

You can find additional information regarding Spiritual Care within Baptist Health here.

For after-hour emergencies request your nurse or the hospital operator to contact the Chaplain on-call.