Baptist Health and Cigna Negotiations

Health systems and insurance companies regularly review and negotiate their agreements. These discussions help ensure that care remains accessible, coordinated and affordable for the people and families who rely on it. Baptist Health and Cigna are currently in one of these routine negotiation periods as we work toward an agreement that supports patients and the community.

During these negotiations, Baptist Health remains in‑network with Cigna, and patients can continue to receive care as they always have using their Cigna insurance.

If you have Cigna insurance, any appointment prior to June 23, 2026, will occur as normal.

We are taking precautions to protect our patients from incurring costs that their insurance would not cover after June 23. If your appointment is on or after June 23 and you’d like to be seen earlier, please contact your doctor’s office to see if this is an option for you.

Most Baptist Health services would not be covered at an in-network rate. However, insurance companies are required by law to cover emergency care.

The following facilities, providers and services are not included in the current contract negotiation and would therefore still be considered in-network with Cigna:

• Baptist Behavioral Health (outpatient virtual visits and therapies as well as hospital-based services; services provided in the ER are covered by EMTALA)
• Baptist Infusion Therapy (home infusion services)
• CareSpot Urgent Care
• Life Wellness Center (Durable Medical Equipment for cancer patients)
• Pavilion Respiratory Therapy (CPAP machines and other supplies for respiratory care at home)

You may be eligible for a temporary continuity-of-care period if you are in active treatment, pregnant or managing a serious or complex condition. However, this is not determined by your provider or Baptist Health. Eligibility, timelines and required documentation can vary by insurance plan, so you should contact your employer benefits department or your insurer for more information.

When a health system and an insurance company negotiate a contract, they are discussing how the insurer pays the health system for care, not on raising premiums for members. This negotiation is unique because we offered Cigna better terms that align with other plans in the market and they still declined our proposal.

Yes. Cigna included Wolfson Children’s Hospital in their contract termination.

Nemours Children’s Health is not a Baptist Health entity and would still be contracted with Cigna after June 23. However, if a Nemours Children’s patient needed hospital-based care at Wolfson Children’s Hospital, like a surgery or procedure, those services may be impacted.

Wolfson Children’s Hospital and Nemours Children’s Health are working very closely together to minimize the potential impact of the negotiations on pediatric patients.