Dementia Care and Support

The GUIDE Model (Guiding an Improved Dementia Experience)

Dementia Care and Support Main Content

Dementia patient with caregiver

Speak with our GUIDE team to learn more about services and eligibility.

904.202.4553 Main

904.202.2435 Language Assistance

GUIDE@bmcjax.com (Email)

Patients must be enrolled in Original Medicare Parts A and B and meet other eligibility requirements.

Dementia can feel overwhelming, but you are not alone. If you or a loved one has been diagnosed with dementia, Baptist Health is here to help.

What is the GUIDE Model?

The GUIDE Model (Guiding an Improved Dementia Experience) is a Medicare program designed to support individuals living with dementia and their caregivers.

Through our partnership with Medicare's GUIDE program, we offer personalized care, caregiver support and access to essential services—all aimed at easing the challenges of dementia.

The goal is to help individuals with dementia remain safely in their homes and maintain a sense of independence for as long as possible. By providing early interventions and ongoing support, we may help delay the need for nursing home care while improving daily life for both patients and caregivers.

At the same time, this program offers much-needed relief for caregivers, giving them the resources, training, and support necessary to manage the challenges of caregiving with confidence and peace of mind.

Speak with our GUIDE team to learn more about services and eligibility.

904.202.4553 Main

904.202.2435 Language Assistance

GUIDE@bmcjax.com (Email)

Patients must be enrolled in Original Medicare Parts A and B and meet other eligibility requirements.

How to Access GUIDE Services

  1. Learn about GUIDE and be identified as a potentially eligible patient.
  2. Get a comprehensive assessment of your health needs.
  3. Your doctor will submit the report to Medicare to determine eligibility.
  4. If eligible, services will begin with your care team.

Dementia Care and Support Additional Content Section 1

Comprehensive Services Offered Through GUIDE

  • Personalized Care

    Each individual receives a customized care plan tailored to their unique needs, helping them manage symptoms, maintain independence and improve overall well-being.

  • Care Coordination

    A dedicated dementia care team, including doctors, nurses and care navigators, ensures medical needs are met, along with a 24/7 helpline for any questions or support.

  • Ongoing Monitoring

    Regular check-ins and adjustments to the care plan provide continued support and adapting services to meet evolving medical, emotional and daily living needs.

  • Community Engagement

    Involvement in social and community-based programs, including meals and transportation, help people with dementia stay engaged and connected, improving quality of life.

  • Caregiver Training

    Caregivers receive education, training and emotional support to help them confidently care for their loved one. This includes guidance on managing behavioral changes, ensuring home safety and reducing caregiver stress.

  • Respite Services

    Temporary care services allow caregivers to take breaks while knowing their loved one is in safe, professional hands. Support may be provided through local in-home respite providers, adult day centers and nursing homes.

 

How could GUIDE help you? Here's an example.

Dementia Care and Support Additional Content Section 2

Resources for Caregivers