Alan Cleland, MD

Alan Cleland, MD

Endocrinologist

4.9 out of 5 stars 4.9 (1236)

Alan Cleland, MD Office and Other Patient Information

Primary Office

Office 1: Baptist Endocrinology

14540 Old St. Augustine Road , Medical Office Building 2, Suite 2201
, Jacksonville, FL 32258

904.390.7452

Patient Reviews

All reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.

Reviews (1236)

SORT BY

  • Patient Review 1

    5 out of 5 stars

    Reviewed on January 31, 2024 | Verified Review

    There is no one like Dr Cleland


  • Patient Review 2

    5 out of 5 stars

    Reviewed on January 29, 2024 | Verified Review

    I have a lot of respect for the doctor and people working in the office


  • Patient Review 3

    5 out of 5 stars

    Reviewed on January 27, 2024 | Verified Review

    clean,efficient,friendly


  • Patient Review 4

    5 out of 5 stars

    Reviewed on January 27, 2024 | Verified Review

    I don???t as very pleased with every aspect of my visit: from scheduling to checking out. They took care of everything! I was pleasantly surprised


  • Patient Review 5

    5 out of 5 stars

    Reviewed on January 25, 2024 | Verified Review

    The officer is ferry accommodating, friendly, clean, Its the only Baptist office that has worked for me with literally no turnover and a top notch Endo 3 years straight,....uses and responds to the Portal to communicate fast.


  • Patient Review 6

    5 out of 5 stars

    Reviewed on January 24, 2024 | Verified Review

    Organized, professional, polite, competent.


  • Patient Review 7

    5 out of 5 stars

    Reviewed on January 24, 2024 | Verified Review

    Great doctor and staff.


  • Patient Review 8

    5 out of 5 stars

    Reviewed on January 21, 2024 | Verified Review

    This was my first appointment, the staff was wonderful and very professional. Dr. Cleland was very informative and professional. I felt very comfortable.


  • Patient Review 9

    4.6 out of 5 stars

    Reviewed on January 21, 2024 | Verified Review

    Friendly, professional staff; like that the office is light and roomy


  • Patient Review 10

    5 out of 5 stars

    Reviewed on January 20, 2024 | Verified Review

    Dr. Cleland is an excellent endocrinologist. Same for his medical assistants. Office staff is great too.


  • Patient Review 11

    5 out of 5 stars

    Reviewed on January 20, 2024 | Verified Review

    Front desk friendly and efficient. Medical assistant has lovely attitude and is effective. Dr. Cleland is compassionate and knowledgeable. He makes you feel comfortable to ask questions and answers questions in a meaningful way.


  • Patient Review 12

    5 out of 5 stars

    Reviewed on January 19, 2024 | Verified Review

    Supportive, professional


  • Patient Review 13

    5 out of 5 stars

    Reviewed on January 19, 2024 | Verified Review

    Great staff. Very friendly and knowledgable. The doctor was very nice, listen carefully and explained everything very good. Love this place.


  • Patient Review 14

    5 out of 5 stars

    Reviewed on January 19, 2024 | Verified Review

    People are very friendly and on time


  • Patient Review 15

    5 out of 5 stars

    Reviewed on January 17, 2024 | Verified Review

    The office was clean and the young gentleman at the front desk was very professional.


  • Patient Review 16

    5 out of 5 stars

    Reviewed on January 17, 2024 | Verified Review

    Front desk very friendly and efficient. Medical assistant was one of the best I have ever encountered. Office was clean and private.


  • Patient Review 17

    5 out of 5 stars

    Reviewed on January 15, 2024 | Verified Review

    Friendliness and professionalism


  • Patient Review 18

    5 out of 5 stars

    Reviewed on January 14, 2024 | Verified Review

    Dr Clelland and his nurse are the best. They are thorough and take time to explain everything and answer all questions.


  • Patient Review 19

    5 out of 5 stars

    Reviewed on January 14, 2024 | Verified Review

    Always helpful, very patient and thorough


  • Patient Review 20

    5 out of 5 stars

    Reviewed on January 13, 2024 | Verified Review

    Professional, friendly


  • Patient Review 21

    5 out of 5 stars

    Reviewed on January 12, 2024 | Verified Review

    Dr. Cleland and his medical assistant


  • Patient Review 22

    5 out of 5 stars

    Reviewed on January 12, 2024 | Verified Review

    Front office staff is very friendly & efficient. Dr. Clelands nurse is always very nice, friendly & takes care of things. I???ve been a patient since 2010 so obviously I really like Dr. Cleland. I???ve recommended this office to several people over the years.


  • Patient Review 23

    5 out of 5 stars

    Reviewed on January 12, 2024 | Verified Review

    Staff are friendly and professional. Questions are answered appropriately and in a timely manner. My provider is terrific. I feel any of my concerns are addressed and helps me to take care of my condition.


  • Patient Review 24

    5 out of 5 stars

    Reviewed on January 11, 2024 | Verified Review

    Very prompt and pleasant. Follow up was wondergul


  • Patient Review 25

    4.6 out of 5 stars

    Reviewed on January 11, 2024 | Verified Review

    Efficient and friendly.


  • Patient Review 26

    5 out of 5 stars

    Reviewed on January 11, 2024 | Verified Review

    Dr. C spends a lot of time with me and has always been very helpful.


  • Patient Review 27

    5 out of 5 stars

    Reviewed on January 11, 2024 | Verified Review

    Helpful, competent, friendly.


  • Patient Review 28

    5 out of 5 stars

    Reviewed on January 11, 2024 | Verified Review

    Dr Clelland changed my diabetes life


  • Patient Review 29

    5 out of 5 stars

    Reviewed on January 10, 2024 | Verified Review

    Everyone is very nice and great communicators


  • Patient Review 30

    5 out of 5 stars

    Reviewed on January 07, 2024 | Verified Review

    Dr Cleland is the best takes his time very knowledgeable has help me improve my health. The office staff very good also.


  • Patient Review 31

    5 out of 5 stars

    Reviewed on January 07, 2024 | Verified Review

    Dr. Cleland was extremely knowledgeable, an excellent communicator and very kind and patient. I feel very fortunate to have found him.


  • Patient Review 32

    1 out of 5 stars

    Reviewed on January 07, 2024 | Verified Review

    Too difficult to get appointments with doctor. They want to charge for seeing a specialist when they pass you over to PA.


  • Patient Review 33

    5 out of 5 stars

    Reviewed on January 07, 2024 | Verified Review

    Friendly Very efficient Clean Comfortable


  • Patient Review 34

    5 out of 5 stars

    Reviewed on January 07, 2024 | Verified Review

    I was very impressed with Dr. Cleland.


  • Patient Review 35

    5 out of 5 stars

    Reviewed on January 06, 2024 | Verified Review

    Dr. CLELAND. A+++, OFFICE EFFICIENCY AND FRIENDLINESS!!!


  • Patient Review 36

    5 out of 5 stars

    Reviewed on January 06, 2024 | Verified Review

    Fast and efficient. Friendly staff


  • Patient Review 37

    5 out of 5 stars

    Reviewed on December 24, 2023 | Verified Review

    Very friendly and considerate staff. Doctor is very attentive and kind.


  • Patient Review 38

    5 out of 5 stars

    Reviewed on December 23, 2023 | Verified Review

    Dr???s listen to your problems. Come up with appropriate solutions


  • Patient Review 39

    5 out of 5 stars

    Reviewed on December 22, 2023 | Verified Review

    Ease of check-in, very friendly staff, physician was very friendly and thorough -- explained everything very well!


  • Patient Review 40

    5 out of 5 stars

    Reviewed on December 20, 2023 | Verified Review

    Efficient and thorough. Dr. Cleland has helped greatly with adjusting my medication to the optimal effectiveness.


  • Patient Review 41

    5 out of 5 stars

    Reviewed on December 17, 2023 | Verified Review

    Dr. Cleland explains everything thoroughly.


  • Patient Review 42

    5 out of 5 stars

    Reviewed on December 16, 2023 | Verified Review

    Dr. Cleland was very friendly. He explained things very well.


  • Patient Review 43

    5 out of 5 stars

    Reviewed on December 15, 2023 | Verified Review

    I just like the people, I miss Dr Browning, but Dr Rosenbaum is awesome too. They are 90% on time, they explain and answer every question clearly. Also its only 15 minutes from my house.


  • Patient Review 44

    5 out of 5 stars

    Reviewed on December 15, 2023 | Verified Review

    Clean, professional


  • Patient Review 45

    5 out of 5 stars

    Reviewed on December 15, 2023 | Verified Review

    Dr. Cleland 's medical assistant is very nice and thorough. Dr. Cleland is a very smart and good doctor.


  • Patient Review 46

    5 out of 5 stars

    Reviewed on December 15, 2023 | Verified Review

    The office was pleasant and comfortable. The doctor and nurses were prompt. I was explained every step along the way.


  • Patient Review 47

    5 out of 5 stars

    Reviewed on December 13, 2023 | Verified Review

    Dr. Cleland was extremely professional and took plenty of time to explain my condition and recommended treatment. His assistant and also very pleasant and helpful.


  • Patient Review 48

    5 out of 5 stars

    Reviewed on December 12, 2023 | Verified Review

    Everyone was extremely friendly and professional. I loved Dr. Cleland and the time he took to explain everything to me and really listen to me. I am very happy with my experience.


  • Patient Review 49

    5 out of 5 stars

    Reviewed on December 10, 2023 | Verified Review

    professionalism and efficience


  • Patient Review 50

    5 out of 5 stars

    Reviewed on December 10, 2023 | Verified Review

    Friendly, knowledgeable.


  • Patient Review 51

    5 out of 5 stars

    Reviewed on December 09, 2023 | Verified Review

    The staff is very responsive to my needs. Dr. Cleland is top notch.


  • Patient Review 52

    5 out of 5 stars

    Reviewed on December 09, 2023 | Verified Review

    professionalism


  • Patient Review 53

    5 out of 5 stars

    Reviewed on December 09, 2023 | Verified Review

    Everyone is so friendly and welcoming! It was a very easy process checking in and out and the wait time was very short. Looking forward to my next appointment!


  • Patient Review 54

    5 out of 5 stars

    Reviewed on December 08, 2023 | Verified Review

    This staff is very friendly and professional.


  • Patient Review 55

    5 out of 5 stars

    Reviewed on December 07, 2023 | Verified Review

    Friendly


  • Patient Review 56

    5 out of 5 stars

    Reviewed on December 06, 2023 | Verified Review

    Friendly, efficient and professional.


  • Patient Review 57

    5 out of 5 stars

    Reviewed on December 04, 2023 | Verified Review

    Well organized and competent


  • Patient Review 58

    5 out of 5 stars

    Reviewed on December 03, 2023 | Verified Review

    I respect Dr. Cleland and his staff.


  • Patient Review 59

    5 out of 5 stars

    Reviewed on December 02, 2023 | Verified Review

    Friendly Staff ??? Prompt Service ??? Great Doctors !


  • Patient Review 60

    5 out of 5 stars

    Reviewed on December 02, 2023 | Verified Review

    prompt handling of issues + efficiency + kindness


  • Patient Review 61

    5 out of 5 stars

    Reviewed on December 02, 2023 | Verified Review

    My appointment is on time. The staff are pleasant and thorough. Check-in is easy and Dr. Cleland is efficient and super nice. He lets me be in the driver's seat!


  • Patient Review 62

    5 out of 5 stars

    Reviewed on December 02, 2023 | Verified Review

    Staff was very friendly and helpful, made me feel comfortable. Dr. Cleland is amazing, impressed with his knowledge. It was nice to speak with someone who really cared about my concerns. Highly recommend!


  • Patient Review 63

    5 out of 5 stars

    Reviewed on December 01, 2023 | Verified Review

    The office staff is so welcoming and the dr takes the time with you explains your situation!


  • Patient Review 64

    5 out of 5 stars

    Reviewed on November 30, 2023 | Verified Review

    Office is clean, staff is friendly and efficient, Dr. Cleland is patient and thorough, explains symptoms and treatments understandably.


  • Patient Review 65

    5 out of 5 stars

    Reviewed on November 30, 2023 | Verified Review

    It is always a great pleasure to visit Dr. Alan Cleland MD. He explains all the details in a way that is understood. I enjoyed the experience. Eleftherio Pappas


  • Patient Review 66

    5 out of 5 stars

    Reviewed on November 29, 2023 | Verified Review

    Everyone, from checking in to talking with the physician, wants to help us.


  • Patient Review 67

    5 out of 5 stars

    Reviewed on November 29, 2023 | Verified Review

    Efficient, Courteous, explains the medical process very well


  • Patient Review 68

    5 out of 5 stars

    Reviewed on November 19, 2023 | Verified Review

    VERY friendly staff, and wait time was reasonable. Doctor wasn't in a rush and listened to ALL my concerns.


  • Patient Review 69

    5 out of 5 stars

    Reviewed on November 18, 2023 | Verified Review

    On time


  • Patient Review 70

    5 out of 5 stars

    Reviewed on November 16, 2023 | Verified Review

    Professional and caring staff.


  • Patient Review 71

    5 out of 5 stars

    Reviewed on November 16, 2023 | Verified Review

    Courteous staff. Dr. Cleland spent so much time with me answering all my questions.


  • Patient Review 72

    5 out of 5 stars

    Reviewed on November 15, 2023 | Verified Review

    Very friendly and they get you in and out with very little wait time.


  • Patient Review 73

    5 out of 5 stars

    Reviewed on November 15, 2023 | Verified Review

    Prompt, professional, Courteous service


  • Patient Review 74

    5 out of 5 stars

    Reviewed on November 13, 2023 | Verified Review

    Dr Cleland was very knowledgeable and skillful, answered all my questions. Office is clean, well organized


  • Patient Review 75

    5 out of 5 stars

    Reviewed on November 12, 2023 | Verified Review

    The nurse and doctor are friendly. I don???t feel rushed.


  • Patient Review 76

    5 out of 5 stars

    Reviewed on November 09, 2023 | Verified Review

    Excellent doctor, professional staff and not long wait time.


  • Patient Review 77

    5 out of 5 stars

    Reviewed on November 08, 2023 | Verified Review

    Dr. Cleland was very thorough. I felt like he took his time to explain everything going on with me, and reassured me that we can tackle my issues. His staff were just as helpful.


  • Patient Review 78

    5 out of 5 stars

    Reviewed on November 06, 2023 | Verified Review

    Love the doctors, always runs on time. Great staff.


  • Patient Review 79

    5 out of 5 stars

    Reviewed on November 06, 2023 | Verified Review

    I like everything! From the cleanliness and professionalism of the front office to the CNA (go Flutera) to Dr. Cleland's responsiveness - he listens so well. I am in great hands every time I visit this office.


  • Patient Review 80

    5 out of 5 stars

    Reviewed on November 06, 2023 | Verified Review

    Clean professional and friendly


  • Patient Review 81

    5 out of 5 stars

    Reviewed on November 06, 2023 | Verified Review

    Love Dr Cleland and Flutura!!


  • Patient Review 82

    4.2 out of 5 stars

    Reviewed on October 30, 2023 | Verified Review

    Adhere to appointment times


  • Patient Review 83

    5 out of 5 stars

    Reviewed on October 29, 2023 | Verified Review

    Dr. Cleland is knowledgeable and takes the time to explain and discuss issues; Dr, Cleland's nurse is kind and patient; it is fairly easy to establish appointments; questions in the portal are answered promptly.


  • Patient Review 84

    5 out of 5 stars

    Reviewed on October 29, 2023 | Verified Review

    Dr Cleland was genuine , answered all my questions, and patient. The staff was professional, and I was seen in a very reasonable amount of time


  • Patient Review 85

    5 out of 5 stars

    Reviewed on October 28, 2023 | Verified Review

    Upon entering, you are greeted by a friendly and welcoming staff, eager to assist you. Little or no wait time generally.Once inside the patient rooms, the professional staff, Physician Assistants, and doctors (especially Dr. Cleland!!) continue with professional skills, knowledge, and patience. I never feel rushed. Dr Cleland takes time to answer my questions and address my concerns. He has been my endocrinologist for the past five years, since moving to Jacksonville. HIGHLY RECOMMENDED!!!


  • Patient Review 86

    5 out of 5 stars

    Reviewed on October 25, 2023 | Verified Review

    The staff and doctor


  • Patient Review 87

    4.6 out of 5 stars

    Reviewed on October 24, 2023 | Verified Review

    Staff is friendly and helpful. The physician took plenty of time to explain things thoroughly and answer questions that I had.


  • Patient Review 88

    5 out of 5 stars

    Reviewed on October 23, 2023 | Verified Review

    Excellent medical team! From the patient intake staff to the medical assistant the patient is made to feel as though his/her health care is of paramount importance. The doctor provides his full attention to the understanding the patients concerns and addresses all questions in detail.


  • Patient Review 89

    5 out of 5 stars

    Reviewed on October 23, 2023 | Verified Review

    Dr Cleland is the best!


  • Patient Review 90

    5 out of 5 stars

    Reviewed on October 22, 2023 | Verified Review

    The staff was nice and professional and the office was clean.


  • Patient Review 91

    5 out of 5 stars

    Reviewed on October 20, 2023 | Verified Review

    Dr Cleland is a wonderful endocrinologist. He is caring, listens and treats you with respect and knowledge of hs specialty. The office staff are plant


  • Patient Review 92

    5 out of 5 stars

    Reviewed on October 19, 2023 | Verified Review

    So friendly and welcoming.Doctors really do try to help.


  • Patient Review 93

    5 out of 5 stars

    Reviewed on October 19, 2023 | Verified Review

    Outstanding MDs


  • Patient Review 94

    5 out of 5 stars

    Reviewed on October 16, 2023 | Verified Review

    Runs on time and Dr. Cleland and his assistant are down to earth and efficient and answer all questions


  • Patient Review 95

    5 out of 5 stars

    Reviewed on October 15, 2023 | Verified Review

    Efficient, pleasant


  • Patient Review 96

    5 out of 5 stars

    Reviewed on October 15, 2023 | Verified Review

    Very prompt and informative. Friendly


  • Patient Review 97

    5 out of 5 stars

    Reviewed on October 14, 2023 | Verified Review

    Office was very friendly and efficient. Offered clear information on results. Used technology to not require another trip to office.


  • Patient Review 98

    5 out of 5 stars

    Reviewed on October 14, 2023 | Verified Review

    Zoom visit


  • Patient Review 99

    3 out of 5 stars

    Reviewed on October 14, 2023 | Verified Review

    I am a new patient that presented for my very first appointment which was at 7:30am. After being roomed the physician presented after I had sat there for over thirty minutes. I believe if my husband hadn???t come out to ask if he was coming the delay would have been longer. No apology, no acknowledgment of the delay by the physician. Then my neck was examined without his hands being washed. Is this the standard of care there? I wonder what would have been done if I had been late after I was told to arrive at 7:15am? No show? A fee maybe? I work with a physician that is chronically late. I got the patient???s Point of view. However, my physician apologizes and thanks the patient for waiting so patiently. My score is generous. We have a sink in the room and my physician uses it prior to exams.


  • Patient Review 100

    5 out of 5 stars

    Reviewed on October 13, 2023 | Verified Review

    Friendly staff! Doctor actually took the time to explain my thyroid starts to me which I greatly appreciated. So I would rate him as one of the best doctors I have ever visited.


  • Patient Review 101

    5 out of 5 stars

    Reviewed on October 13, 2023 | Verified Review

    Appointments are always on time. Nurse & Doctor answers questions in a professional way. Medication samples are given if asked.


  • Patient Review 102

    5 out of 5 stars

    Reviewed on October 10, 2023 | Verified Review

    Dr. Cleland is very knowledgeable and has a good manner. He was very good at explaining condition and expectations.


  • Patient Review 103

    5 out of 5 stars

    Reviewed on October 09, 2023 | Verified Review

    One comment: Very stupid to ask how you identify yourself!!!!! You list all the stupid things ----ridiculous, which are un-natural and mentally disturbed . Then after going through all that foolishness, you have: "Something else". OH, LIke maybe a 'tree" - "bird" - "flower" "monkey" - "dog" - "cat". What idiot comes up with this DOPE anyway. Makes me think there is something wrong with this persons' brain. There are only two sexes, as you perfectly well know. That is a downright insult to intelligence. I would not think the medical profession would be so bent on all this weird gender crap. It is downright unnatural, and you perfectly know it.


  • Patient Review 104

    5 out of 5 stars

    Reviewed on October 08, 2023 | Verified Review

    Excellent stuff and professional work


  • Patient Review 105

    3.4 out of 5 stars

    Reviewed on October 05, 2023 | Verified Review

    Meeting started over an hour late


  • Patient Review 106

    5 out of 5 stars

    Reviewed on October 05, 2023 | Verified Review

    Doctor was kowldgeable


  • Patient Review 107

    5 out of 5 stars

    Reviewed on October 05, 2023 | Verified Review

    Cleanliness, easy to get to and park, doctor gave great explanations


  • Patient Review 108

    5 out of 5 stars

    Reviewed on October 02, 2023 | Verified Review

    Office and medical staff were professional, welcoming, helpful, and personable. They handled the office power outage like pros and did not let it stop them from providing first class service.


  • Patient Review 109

    5 out of 5 stars

    Reviewed on September 30, 2023 | Verified Review

    Nice staff Dr Cleland and is medical assistant are great


  • Patient Review 110

    5 out of 5 stars

    Reviewed on September 30, 2023 | Verified Review

    3great reception desk ..very clean thruout


  • Patient Review 111

    5 out of 5 stars

    Reviewed on September 28, 2023 | Verified Review

    everything


  • Patient Review 112

    5 out of 5 stars

    Reviewed on September 28, 2023 | Verified Review

    Very friendly and thorough


  • Patient Review 113

    5 out of 5 stars

    Reviewed on September 28, 2023 | Verified Review

    Very nice people!


  • Patient Review 114

    5 out of 5 stars

    Reviewed on September 28, 2023 | Verified Review

    Fabulous doctor. Good listener. Sound advise. Only place I would go.


  • Patient Review 115

    5 out of 5 stars

    Reviewed on September 27, 2023 | Verified Review

    Staff very friendly.. Office extremely clean. Dr Cleland answered all questions and has a plan, which is great..


  • Patient Review 116

    5 out of 5 stars

    Reviewed on September 23, 2023 | Verified Review

    Everyone was professionally and very pleasant. Dr. Cleland took time to answer all of my questions in terms that were easy to understand. His friendly manner instantly put me at ease. Left the office able to make ani formed decision.


  • Patient Review 117

    4.6 out of 5 stars

    Reviewed on September 22, 2023 | Verified Review

    Prompt service doctor is very informative


  • Patient Review 118

    5 out of 5 stars

    Reviewed on September 22, 2023 | Verified Review

    They listen to you and work with you. Love Dr Cleland.


  • Patient Review 119

    5 out of 5 stars

    Reviewed on September 19, 2023 | Verified Review

    Dr Cleland and his nurse Flurtura are the best and have been a happy patient for years.


  • Patient Review 120

    4.6 out of 5 stars

    Reviewed on September 18, 2023 | Verified Review

    Dr Cleland excellent doctor!!!!


  • Patient Review 121

    4.6 out of 5 stars

    Reviewed on September 17, 2023 | Verified Review

    Very professional.


  • Patient Review 122

    5 out of 5 stars

    Reviewed on September 17, 2023 | Verified Review

    Good staff and doctors. Not a long waiting time.


  • Patient Review 123

    5 out of 5 stars

    Reviewed on September 17, 2023 | Verified Review

    Clean, very professional


  • Patient Review 124

    5 out of 5 stars

    Reviewed on September 17, 2023 | Verified Review

    Knowledgeable staff and doctor willing to answer all my questions. Also cleanliness of the facility is appealing.


  • Patient Review 125

    5 out of 5 stars

    Reviewed on September 16, 2023 | Verified Review

    My appointment time was honored and Dr. Cleland took the time to explain my condition and the options for treatment. He was very thorough.


  • Patient Review 126

    5 out of 5 stars

    Reviewed on September 15, 2023 | Verified Review

    Dr. Cleland and staff are fantastic. So personable yet very professional. My first visit was very positive and I know I selected the perfect place to go.


  • Patient Review 127

    5 out of 5 stars

    Reviewed on September 15, 2023 | Verified Review

    I like my Dr. DR Cleland. He takes the needed time with me


  • Patient Review 128

    5 out of 5 stars

    Reviewed on September 14, 2023 | Verified Review

    Fast service


  • Patient Review 129

    5 out of 5 stars

    Reviewed on September 14, 2023 | Verified Review

    Excellent service,professional doctor, very nice and good employees....etc


  • Patient Review 130

    5 out of 5 stars

    Reviewed on September 14, 2023 | Verified Review

    Outstanding patient support!


  • Patient Review 131

    5 out of 5 stars

    Reviewed on September 14, 2023 | Verified Review

    The office experience checked all my boxes; sincerity, friendly, efficient, and kind. Dr. Cleland efficiently focused on my concerns and clearly explained the direction we would be taking and why. The why is another box checked. I left with a sense of comfort, trust, and openness to work the plan.


  • Patient Review 132

    3.8 out of 5 stars

    Reviewed on September 11, 2023 | Verified Review

    Need more time for my questions.


  • Patient Review 133

    5 out of 5 stars

    Reviewed on September 11, 2023 | Verified Review

    It was quiet an fast.


  • Patient Review 134

    5 out of 5 stars

    Reviewed on September 09, 2023 | Verified Review

    I've been a type1 diabetic for 38 years. Dr. Cleland is the BEST doctor I have ever had! He is up to date on the latest trends. At each office visit he makes recommendations on how to improve my control of diabetes. I drive 1 1/2 hours each way to see Dr Cleland because he is a 5 STAR Doctor!


  • Patient Review 135

    5 out of 5 stars

    Reviewed on September 08, 2023 | Verified Review

    Easy access, clean, well lite, lovely staff


  • Patient Review 136

    5 out of 5 stars

    Reviewed on August 31, 2023 | Verified Review

    I thought the doctor was well prepared for my first consult as he looked at my history prior to meeting me. I also appreciated that he noticed my mask and put one on as my husband is battling 2 types of Non-Hodgkins Lymphoma.


  • Patient Review 137

    5 out of 5 stars

    Reviewed on August 30, 2023 | Verified Review

    I enjoy all the staff at the office, including the physicians, nurses and other staff members. I also am impressed with the offices. Always enjoy my visits.


  • Patient Review 138

    1 out of 5 stars

    Reviewed on August 30, 2023 | Verified Review

    Well seems like I am not actually a patient but a number. Nothing was said about the 30 lb significant weight loss I achieved. I waited 30 minutes for doctor to come in to visit for 10 or 15 minutes. Did not ask to check my feet or pulse in my feet which other doctors usually do after 25+ years of being a diabetic. Felt the visit was really to sell me a product and that said, no one has followed up about insurance coverage which was discussed.


  • Patient Review 139

    5 out of 5 stars

    Reviewed on August 28, 2023 | Verified Review

    Very people friendly and the docs are best.


  • Patient Review 140

    5 out of 5 stars

    Reviewed on August 27, 2023 | Verified Review

    Dr. Cleeland is spectacular. He listens, explains and is very patient and kind. I leave his office feeling like I understand and am in better control of my health.


  • Patient Review 141

    5 out of 5 stars

    Reviewed on August 27, 2023 | Verified Review

    Dr. Cleland is thorough and really cares


  • Patient Review 142

    5 out of 5 stars

    Reviewed on August 27, 2023 | Verified Review

    Low waiting, professional visit


  • Patient Review 143

    5 out of 5 stars

    Reviewed on August 26, 2023 | Verified Review

    So friendly and efficient-


  • Patient Review 144

    5 out of 5 stars

    Reviewed on August 24, 2023 | Verified Review

    Very Profesional, caring, patient is not rushed.


  • Patient Review 145

    5 out of 5 stars

    Reviewed on August 21, 2023 | Verified Review

    Wait in minimal and Dr is great!


  • Patient Review 146

    5 out of 5 stars

    Reviewed on August 20, 2023 | Verified Review

    Very caring by alll nurses and Dr. Cleland


  • Patient Review 147

    5 out of 5 stars

    Reviewed on August 19, 2023 | Verified Review

    Convenient at Baptist south


  • Patient Review 148

    5 out of 5 stars

    Reviewed on August 19, 2023 | Verified Review

    Clean and efficient. Dr Cleland is excellent.


  • Patient Review 149

    5 out of 5 stars

    Reviewed on August 17, 2023 | Verified Review

    Friendly care professionally done


  • Patient Review 150

    5 out of 5 stars

    Reviewed on August 14, 2023 | Verified Review

    Great staff who go out of their way to help and assist.


  • Patient Review 151

    5 out of 5 stars

    Reviewed on August 13, 2023 | Verified Review

    One on one, I like that I???m not waiting long to be seen.


  • Patient Review 152

    5 out of 5 stars

    Reviewed on August 12, 2023 | Verified Review

    Exceptional patience and support


  • Patient Review 153

    5 out of 5 stars

    Reviewed on August 12, 2023 | Verified Review

    Front desk and my MD - Dr Cleland ! Known him since he did his residency with Mayo Clinic in Jax


  • Patient Review 154

    1.8 out of 5 stars

    Reviewed on August 11, 2023 | Verified Review

    I just felt like the Dr was dismissive. I left wondering why I even bothered coming and it was a waste of time if I am honest.


  • Patient Review 155

    5 out of 5 stars

    Reviewed on August 09, 2023 | Verified Review

    Dr Cleland is a personable and wonderful Doctor.


  • Patient Review 156

    5 out of 5 stars

    Reviewed on August 06, 2023 | Verified Review

    Dr, Cleland is very professional and outstanding specialist. Staff is very helpful and good service.


  • Patient Review 157

    3 out of 5 stars

    Reviewed on August 06, 2023 | Verified Review

    I had an early morning appointment but still waited 40 minutes before seeing my doctor making me late for my daughter???s event. I also felt like my actual appointment and time with the doctor was rushed. He didn???t really listen to me and talked over me. I left not feeling confident about the plan for my care.


  • Patient Review 158

    5 out of 5 stars

    Reviewed on August 06, 2023 | Verified Review

    Dr. Cleveland does a remarkable job at explaining and taking his time to make sure you understand.


  • Patient Review 159

    5 out of 5 stars

    Reviewed on August 05, 2023 | Verified Review

    Pleasant staff. Dr. Cleland is an outstanding Doctor.


  • Patient Review 160

    5 out of 5 stars

    Reviewed on August 05, 2023 | Verified Review

    Efficient, professional, caring. Dr Cleland is the most caring, bright and compassionate doctor I have met since moving to Jacksonville. Thank you.


  • Patient Review 161

    5 out of 5 stars

    Reviewed on August 03, 2023 | Verified Review

    The office and staff are wonderful!


  • Patient Review 162

    5 out of 5 stars

    Reviewed on August 03, 2023 | Verified Review

    Very professional and courteous


  • Patient Review 163

    5 out of 5 stars

    Reviewed on August 03, 2023 | Verified Review

    Doctor is easy to talk and a good listener! Staff is polite and friendly.


  • Patient Review 164

    5 out of 5 stars

    Reviewed on July 31, 2023 | Verified Review

    Dr. Cleland.


  • Patient Review 165

    5 out of 5 stars

    Reviewed on July 31, 2023 | Verified Review

    I???ve been seeing Dr. Cleland for 11 1/2 years and I wouldn???t trust my thyroid issues to any other doctor. He is the best!


  • Patient Review 166

    5 out of 5 stars

    Reviewed on July 31, 2023 | Verified Review

    professional staff and clean environment


  • Patient Review 167

    5 out of 5 stars

    Reviewed on July 31, 2023 | Verified Review

    Very efficient and professional support staff, very clean facility, excellent physician care.


  • Patient Review 168

    5 out of 5 stars

    Reviewed on July 30, 2023 | Verified Review

    Everything! From the check in lady to the check out, everyone was nice and friendly. The Doctor made m feel at ease and explain everything In matter that I understood.


  • Patient Review 169

    5 out of 5 stars

    Reviewed on July 29, 2023 | Verified Review

    Staff and Dr Cleland friendly, efficient, and caring


  • Patient Review 170

    5 out of 5 stars

    Reviewed on July 29, 2023 | Verified Review

    Very clean and staff are very professional.


  • Patient Review 171

    5 out of 5 stars

    Reviewed on July 29, 2023 | Verified Review

    Reasonable times of service, no long waits. Very friendly and knowledgeable service by peoples that seem to have the patient???s best interests in mind.


  • Patient Review 172

    5 out of 5 stars

    Reviewed on July 28, 2023 | Verified Review

    Very efficient!


  • Patient Review 173

    5 out of 5 stars

    Reviewed on July 28, 2023 | Verified Review

    Dr Cleland was friendly, knowledgeable and thorough during our initial visit. I will absolutely continue to visit this office. His staff was organized and efficient. Great teamwork at this office.


  • Patient Review 174

    5 out of 5 stars

    Reviewed on July 27, 2023 | Verified Review

    Office difficult to find for lack of signs outside and inside.


  • Patient Review 175

    5 out of 5 stars

    Reviewed on July 27, 2023 | Verified Review

    Friendly efficient service.


  • Patient Review 176

    5 out of 5 stars

    Reviewed on July 27, 2023 | Verified Review

    First visit very informational


  • Patient Review 177

    5 out of 5 stars

    Reviewed on July 26, 2023 | Verified Review

    Friendly staff


  • Patient Review 178

    5 out of 5 stars

    Reviewed on July 24, 2023 | Verified Review

    Friendly and efficient staff


  • Patient Review 179

    5 out of 5 stars

    Reviewed on July 24, 2023 | Verified Review

    Everybody is awesome, professional and knowledgeable.


  • Patient Review 180

    5 out of 5 stars

    Reviewed on July 24, 2023 | Verified Review

    I love Dr. Cleland. I trust him and depend on his expertise for my care.


  • Patient Review 181

    3.4 out of 5 stars

    Reviewed on July 23, 2023 | Verified Review

    My prescription was never sent to the pharmacy, I'm out of my ozempic weekly dose for my diabetes. I called to follow up the next day and was assured it will be sent still no sent.


  • Patient Review 182

    5 out of 5 stars

    Reviewed on July 23, 2023 | Verified Review

    Everyone is very professional and courteous!


  • Patient Review 183

    5 out of 5 stars

    Reviewed on July 23, 2023 | Verified Review

    Everyone was very nice.


  • Patient Review 184

    5 out of 5 stars

    Reviewed on July 23, 2023 | Verified Review

    The personnel and staff


  • Patient Review 185

    5 out of 5 stars

    Reviewed on July 23, 2023 | Verified Review

    Professional,friendly staff. Never feel rushed.


  • Patient Review 186

    5 out of 5 stars

    Reviewed on July 23, 2023 | Verified Review

    Dr. Cleland is the BEST! He takes time to listen, suggest options, up to date on medical knowledge, and cares about his patients. Staff is good, too.


  • Patient Review 187

    5 out of 5 stars

    Reviewed on July 22, 2023 | Verified Review

    Everyone is so nice! Plus you have early morning appointments & I didn???t have to wait long. Dr Cleland & his nurse assistant were awesome too! Listened to my concerns & answered all my questions.


  • Patient Review 188

    5 out of 5 stars

    Reviewed on July 21, 2023 | Verified Review

    Wonderful staff


  • Patient Review 189

    5 out of 5 stars

    Reviewed on July 21, 2023 | Verified Review

    Wonderful office


  • Patient Review 190

    5 out of 5 stars

    Reviewed on July 20, 2023 | Verified Review

    Dr Cleland was very knowledgeable and informative -I would highly recommend


  • Patient Review 191

    5 out of 5 stars

    Reviewed on July 20, 2023 | Verified Review

    Organized, calm and straightforward care


  • Patient Review 192

    5 out of 5 stars

    Reviewed on July 19, 2023 | Verified Review

    The facility was clean and the staff was exceptionally friendly. Dr. Cleland is very knowledgeable, explaining my situation in simplistic terms and very approachable, kind and polite. I would certainly recommend him to anyone.


  • Patient Review 193

    5 out of 5 stars

    Reviewed on July 17, 2023 | Verified Review

    Dr. Cleland is the best!


  • Patient Review 194

    5 out of 5 stars

    Reviewed on July 16, 2023 | Verified Review

    Every thing


  • Patient Review 195

    5 out of 5 stars

    Reviewed on July 10, 2023 | Verified Review

    The staff were all very friendly upon arriving . Check in was quick and easy as I had already pre-registered through the patient portal . Dr. Cleland was amazing took the time to explain my condition and what to do and not so as far as research on my own . He made sure I felt comfortable with the plan and listened when I told him about something I wanted discuss or possibly change .


  • Patient Review 196

    5 out of 5 stars

    Reviewed on July 09, 2023 | Verified Review

    All interactions with support staff are very good. From first arrival and check in to exit staff that sets next appointment and provides printed items with Dr's orders, e.g. upcoming testing.


  • Patient Review 197

    5 out of 5 stars

    Reviewed on July 08, 2023 | Verified Review

    Everybody is very nice.


  • Patient Review 198

    5 out of 5 stars

    Reviewed on July 08, 2023 | Verified Review

    Dr. Alan Cleland is fantastic


  • Patient Review 199

    4.2 out of 5 stars

    Reviewed on July 07, 2023 | Verified Review

    Take more time and suggest ways as diet to improve your thyroid function.


  • Patient Review 200

    5 out of 5 stars

    Reviewed on July 05, 2023 | Verified Review

    Dr. Alan Cleland and his staff is awesome


  • Patient Review 201

    5 out of 5 stars

    Reviewed on July 03, 2023 | Verified Review

    I feel well cared for by Dr. Cleland and his PA Justin. My Prolix treatment has been very successful and I am a happy patient.


  • Patient Review 202

    4.6 out of 5 stars

    Reviewed on July 03, 2023 | Verified Review

    Employees were polite and professional. Visit went smoothly.


  • Patient Review 203

    5 out of 5 stars

    Reviewed on July 02, 2023 | Verified Review

    Everyone was so friendly and welcoming.


  • Patient Review 204

    5 out of 5 stars

    Reviewed on July 01, 2023 | Verified Review

    Dr. Cleland was very professional but kind. I felt I was in good hands and confident in his care.


  • Patient Review 205

    2.2 out of 5 stars

    Reviewed on June 29, 2023 | Verified Review

    I never get to see the doctor, only the PA, eventhough my copay is for a specialist. Getting through to the office through the portal is a slow process.


  • Patient Review 206

    4.2 out of 5 stars

    Reviewed on June 29, 2023 | Verified Review

    Urgent appointment slots. Was seen next day at my doctors request, but could not get the three week follow up appointment. Scheduled 6 weeks out.


  • Patient Review 207

    5 out of 5 stars

    Reviewed on June 29, 2023 | Verified Review

    great friendly service. Dr. is brilliant


  • Patient Review 208

    5 out of 5 stars

    Reviewed on June 29, 2023 | Verified Review

    Quiet, clean, super friendly


  • Patient Review 209

    5 out of 5 stars

    Reviewed on June 28, 2023 | Verified Review

    Dr Cleland and his MA are amazing dad thorough. They have a wonderful bedside manner. I???d recommend them to everyone and I do recommend them to everyone I meet that needs an endocrinologist. Thank you.


  • Patient Review 210

    5 out of 5 stars

    Reviewed on June 26, 2023 | Verified Review

    They were very helpful and very positive.


  • Patient Review 211

    5 out of 5 stars

    Reviewed on June 26, 2023 | Verified Review

    Great office staff. Great doctor and nurse. Very caring.


  • Patient Review 212

    5 out of 5 stars

    Reviewed on June 25, 2023 | Verified Review

    Dr. Clelland was great!


  • Patient Review 213

    5 out of 5 stars

    Reviewed on June 24, 2023 | Verified Review

    Convince!


  • Patient Review 214

    5 out of 5 stars

    Reviewed on June 24, 2023 | Verified Review

    Very friendly staff!


  • Patient Review 215

    5 out of 5 stars

    Reviewed on June 22, 2023 | Verified Review

    Dr Cleland


  • Patient Review 216

    5 out of 5 stars

    Reviewed on June 22, 2023 | Verified Review

    Everyone was very efficient and friendly.


  • Patient Review 217

    5 out of 5 stars

    Reviewed on June 19, 2023 | Verified Review

    Clean, spacious; efficient / timely Friendly medical assistant Competent physician


  • Patient Review 218

    5 out of 5 stars

    Reviewed on June 18, 2023 | Verified Review

    Friendly staff


  • Patient Review 219

    5 out of 5 stars

    Reviewed on June 18, 2023 | Verified Review

    The friendliness of the staff. And Dr. Cleland makes sure my insulin is handled correctly, and makes his patients feel comfortable with him as their doctor. I can say that he is an asset to your organization.


  • Patient Review 220

    5 out of 5 stars

    Reviewed on June 17, 2023 | Verified Review

    I like my doctor.


  • Patient Review 221

    5 out of 5 stars

    Reviewed on June 16, 2023 | Verified Review

    Very efficient and responses to my inquiries in the patient portal are excellent. Also very happy with my endocrinologist who provides explanations and is happy to work with me.


  • Patient Review 222

    5 out of 5 stars

    Reviewed on June 16, 2023 | Verified Review

    The staff and doctors were kind and understanding


  • Patient Review 223

    5 out of 5 stars

    Reviewed on June 16, 2023 | Verified Review

    Cleanliness, helpfulness


  • Patient Review 224

    5 out of 5 stars

    Reviewed on June 16, 2023 | Verified Review

    The staff was professional and the Doctor cared about my health.


  • Patient Review 225

    5 out of 5 stars

    Reviewed on June 15, 2023 | Verified Review

    Staff???s professional but friendly attention to patients.


  • Patient Review 226

    5 out of 5 stars

    Reviewed on June 13, 2023 | Verified Review

    It was very clean and everyone very friendly from the reception to the very last person you saw when you walked out the door. I wasn???t used to that. I really liked my doctor also.


  • Patient Review 227

    5 out of 5 stars

    Reviewed on June 11, 2023 | Verified Review

    Like Dr.Cleland very professional, good bed side manner


  • Patient Review 228

    5 out of 5 stars

    Reviewed on June 11, 2023 | Verified Review

    Everyone was very good. The doctor was very good explaining things to me.


  • Patient Review 229

    5 out of 5 stars

    Reviewed on June 09, 2023 | Verified Review

    Pleasant atmosphere. No waiting was brought right back and Dr on time also.


  • Patient Review 230

    5 out of 5 stars

    Reviewed on June 09, 2023 | Verified Review

    Competent and friendly staff Easy check-in and check out Dr. Cleland is attentive, takes time to answer any questions, proactive regarding treatment or medications


  • Patient Review 231

    5 out of 5 stars

    Reviewed on June 04, 2023 | Verified Review

    My doctor, Dr. Cleland!


  • Patient Review 232

    5 out of 5 stars

    Reviewed on June 04, 2023 | Verified Review

    friendly prompt service. very professional


  • Patient Review 233

    5 out of 5 stars

    Reviewed on June 04, 2023 | Verified Review

    Friendly and know what they are doing


  • Patient Review 234

    5 out of 5 stars

    Reviewed on June 03, 2023 | Verified Review

    Friendly and efficient


  • Patient Review 235

    5 out of 5 stars

    Reviewed on June 02, 2023 | Verified Review

    Very through and caring.


  • Patient Review 236

    5 out of 5 stars

    Reviewed on June 02, 2023 | Verified Review

    Friendly staff, no long wait times doctors who care


  • Patient Review 237

    5 out of 5 stars

    Reviewed on June 02, 2023 | Verified Review

    Very nice staff and excellent physicians!


  • Patient Review 238

    5 out of 5 stars

    Reviewed on June 02, 2023 | Verified Review

    Very efficient and have great staff. Dr Cleland has been amazing.


  • Patient Review 239

    5 out of 5 stars

    Reviewed on June 01, 2023 | Verified Review

    Everything 10


  • Patient Review 240

    5 out of 5 stars

    Reviewed on June 01, 2023 | Verified Review

    Great care!


  • Patient Review 241

    5 out of 5 stars

    Reviewed on June 01, 2023 | Verified Review

    Dr Cleland is a really great endocrinologist. He has a good bedside manner and is very knowledgeable. I appreciate how he can explain things on a level I can understand.


  • Patient Review 242

    5 out of 5 stars

    Reviewed on May 29, 2023 | Verified Review

    The office staff is pleasant, professional, and on time. Dr. Cleland is among my most highly regarded physicians. He is thorough, easily understood, and he allows a two-way conversation to provide answers to patient questions. I am very pleased.


  • Patient Review 243

    5 out of 5 stars

    Reviewed on May 28, 2023 | Verified Review

    Dr. Cleland was awesome!!! Incredible teacher and great sense of humor.


  • Patient Review 244

    5 out of 5 stars

    Reviewed on May 27, 2023 | Verified Review

    No waiting and clean


  • Patient Review 245

    5 out of 5 stars

    Reviewed on May 26, 2023 | Verified Review

    Everyone was pleasant and easy to deal with.


  • Patient Review 246

    5 out of 5 stars

    Reviewed on May 26, 2023 | Verified Review

    Great area, parking and facility. Wonderful staff and Dr. Cleland was so knowledgeable in the dx and reason I was sent to him. Very impressed and I work in the medical field.


  • Patient Review 247

    5 out of 5 stars

    Reviewed on May 24, 2023 | Verified Review

    Front desk person was very pleasant and professional. Office and waiting area was clean. Doctor was very accommodating--he had an authorization immediately sent to the infusion center so that I could make my next appointment for Prolia on the same day as my next appt with the endocrinology clinic. However, I have issues with the dr's assistant. She was trying to make corrections on my meds list in EPIC and it took her FOREVER. She kept asking me the same questions over and over and over again. I even gave her the printout of my meds list that I keep in my personal computer. I don't know what was wrong with the meds list in EPIC but she had a difficult time taking my list (which is 100% correct) and entering them into EPIC. For example, she had a difficult time understanding that 2 gummies of vitamin D that I take are equal to a total of 5,000 IUs of Vitamin D, which means each gummie is 2500 IUs. The amount of time this all took was just ridiculous. This is also not the first time I've had an issue with this medical assistant. How do I get a different medical assistant for my next appointment????????


  • Patient Review 248

    5 out of 5 stars

    Reviewed on May 24, 2023 | Verified Review

    Care and concern shown me. Wanting to make sure I understand the game plam


  • Patient Review 249

    5 out of 5 stars

    Reviewed on May 23, 2023 | Verified Review

    I like the staff, they work as a team, always looking forward to my app. and care they give to me


  • Patient Review 250

    5 out of 5 stars

    Reviewed on May 18, 2023 | Verified Review

    Clean, on time


  • Patient Review 251

    5 out of 5 stars

    Reviewed on May 18, 2023 | Verified Review

    I like everything friendliness,professionalism & cleanliness. Dr. Cliland is a great endocrinologist my husband and I are very impressed with how he takes the time to explain everything so we can thoroughly understand. His bed manners are impeccable. We fill blessed to have him as our endocrinologist.


  • Patient Review 252

    5 out of 5 stars

    Reviewed on May 17, 2023 | Verified Review

    New, clean and spacious. The people are friendly and professional.


  • Patient Review 253

    5 out of 5 stars

    Reviewed on May 16, 2023 | Verified Review

    aalan cleland and Futura exemplify excellence


  • Patient Review 254

    5 out of 5 stars

    Reviewed on May 15, 2023 | Verified Review

    The staff is pleasant and the space is clean and comfortable.


  • Patient Review 255

    5 out of 5 stars

    Reviewed on May 14, 2023 | Verified Review

    Clean, everyone is very kind, and doctors was very respectful.


  • Patient Review 256

    5 out of 5 stars

    Reviewed on May 13, 2023 | Verified Review

    Very modern clean


  • Patient Review 257

    5 out of 5 stars

    Reviewed on May 13, 2023 | Verified Review

    Easy to reach, employees are friendly, Dr. is responsive to questions and portal msgs.


  • Patient Review 258

    5 out of 5 stars

    Reviewed on May 13, 2023 | Verified Review

    Friendly, informative.


  • Patient Review 259

    5 out of 5 stars

    Reviewed on May 13, 2023 | Verified Review

    Doctors and staff are very knowledgeable. The office is efficient and you are in good hands.


  • Patient Review 260

    5 out of 5 stars

    Reviewed on May 12, 2023 | Verified Review

    Everyone is friendly and caring!


  • Patient Review 261

    5 out of 5 stars

    Reviewed on May 12, 2023 | Verified Review

    Check in is fast and waiting room is clean. Nurses are efficient.


  • Patient Review 262

    5 out of 5 stars

    Reviewed on May 11, 2023 | Verified Review

    Professional and courteous


  • Patient Review 263

    5 out of 5 stars

    Reviewed on May 09, 2023 | Verified Review

    Nice office and staff


  • Patient Review 264

    5 out of 5 stars

    Reviewed on May 08, 2023 | Verified Review

    great place very nice people


  • Patient Review 265

    5 out of 5 stars

    Reviewed on May 08, 2023 | Verified Review

    Staff is great, run on time, great doctor!


  • Patient Review 266

    5 out of 5 stars

    Reviewed on May 06, 2023 | Verified Review

    EVERYTHING


  • Patient Review 267

    4.6 out of 5 stars

    Reviewed on May 06, 2023 | Verified Review

    Very friendly and professional. Did not have to wait too long for my appointment. Dr. listened to everything I had to say.


  • Patient Review 268

    5 out of 5 stars

    Reviewed on May 03, 2023 | Verified Review

    Appointment was on thie. Dr.Cliland was very nice. He answered all my questions.


  • Patient Review 269

    5 out of 5 stars

    Reviewed on May 03, 2023 | Verified Review

    The office staff are friendly. Dr. Cleland is a very kind and good Doctor.


  • Patient Review 270

    4.6 out of 5 stars

    Reviewed on April 29, 2023 | Verified Review

    May 1C has been out of control for quite some time. My recent encounter with the new doctor has impressed me with the fact that he has changed my medication???s in order to establish a foundation to work from. I???ll look forward to the future.


  • Patient Review 271

    4.6 out of 5 stars

    Reviewed on April 29, 2023 | Verified Review

    The doctor


  • Patient Review 272

    5 out of 5 stars

    Reviewed on April 29, 2023 | Verified Review

    The doctor was so responsive and supportive.


  • Patient Review 273

    5 out of 5 stars

    Reviewed on April 28, 2023 | Verified Review

    My first time meeting this doctor. Very nice and knowledgeable. Spacious room all the way around. Nice staff


  • Patient Review 274

    4.2 out of 5 stars

    Reviewed on April 27, 2023 | Verified Review

    My appointment time was at 9:15 but I did not see the doctor until 10:03.


  • Patient Review 275

    5 out of 5 stars

    Reviewed on April 27, 2023 | Verified Review

    People were nice, efficient and made us feel comfortable.


  • Patient Review 276

    5 out of 5 stars

    Reviewed on April 27, 2023 | Verified Review

    Dr Cleland and staff ????


  • Patient Review 277

    5 out of 5 stars

    Reviewed on April 27, 2023 | Verified Review

    Dr Alan Cleland was attentive to my concerns, even anticipating questions I planned to ask.


  • Patient Review 278

    4.6 out of 5 stars

    Reviewed on April 27, 2023 | Verified Review

    Prompt endocrinologist re-ordering of a lab test to assure timely recertification of third-party injection. Flexible advance scheduling. Endocrinologist stays current on labs and needed medications.


  • Patient Review 279

    5 out of 5 stars

    Reviewed on April 27, 2023 | Verified Review

    Everything


  • Patient Review 280

    5 out of 5 stars

    Reviewed on April 26, 2023 | Verified Review

    They worked e in when I really needed it.


  • Patient Review 281

    5 out of 5 stars

    Reviewed on April 23, 2023 | Verified Review

    The office is spacious, cheery and the staff is very professional and friendly. Highly recommend.


  • Patient Review 282

    5 out of 5 stars

    Reviewed on April 22, 2023 | Verified Review

    Dr. Cleland and his staff are great. He is very thorough and explains lab result in a way that is understandable. I never feel rushed and he always asks if I have any questions for him.


  • Patient Review 283

    5 out of 5 stars

    Reviewed on April 22, 2023 | Verified Review

    Dr Cleland is the best


  • Patient Review 284

    1.4 out of 5 stars

    Reviewed on April 22, 2023 | Verified Review

    The doctor put me on Prolia without warning me of the consequences of stopping it. he made it sound as if it was some sort of miracle drug. I have had many unfavorable health issues as a result of these injections. In retrospect, I don???t feel I actually needed it to begin with.


  • Patient Review 285

    5 out of 5 stars

    Reviewed on April 22, 2023 | Verified Review

    The physician and staff were friendly and knowledgeable. They took time to answer whatever questions I had and explained things to me in an understandable manner.


  • Patient Review 286

    5 out of 5 stars

    Reviewed on April 20, 2023 | Verified Review

    Always very professional.


  • Patient Review 287

    5 out of 5 stars

    Reviewed on April 20, 2023 | Verified Review

    always on time Dr Cleland is very knowledgeable always kind


  • Patient Review 288

    5 out of 5 stars

    Reviewed on April 20, 2023 | Verified Review

    I have a great deal of confidence in Dr. Cleland and his office staff is very nice


  • Patient Review 289

    5 out of 5 stars

    Reviewed on April 20, 2023 | Verified Review

    Like my doctor. Feel comfortable as his patient.


  • Patient Review 290

    5 out of 5 stars

    Reviewed on April 20, 2023 | Verified Review

    EXCELLENT service!


  • Patient Review 291

    5 out of 5 stars

    Reviewed on April 20, 2023 | Verified Review

    Dr Cleland is the best!


  • Patient Review 292

    5 out of 5 stars

    Reviewed on April 19, 2023 | Verified Review

    The office staff are pleasant and Dr. Cleland us a fantastic physician


  • Patient Review 293

    5 out of 5 stars

    Reviewed on April 15, 2023 | Verified Review

    We just love Dr. Cleland! Not only is he very knowledgeable, competent, and professional, but he is always very friendly, pleasant, and cheerful. He takes the time to talk to us and explain everything clearly. His office staff are also very helpful and pleasant. A special shout out to Cheryl who is always "on top" of everything. A really great office.


  • Patient Review 294

    5 out of 5 stars

    Reviewed on April 13, 2023 | Verified Review

    The med tech


  • Patient Review 295

    5 out of 5 stars

    Reviewed on April 10, 2023 | Verified Review

    Staff and Doctor are very nice. They took the time to answer all out questions.


  • Patient Review 296

    4.2 out of 5 stars

    Reviewed on April 10, 2023 | Verified Review

    My wait time to see the doctor was long even though my appointment was at 7:15am.


  • Patient Review 297

    5 out of 5 stars

    Reviewed on April 09, 2023 | Verified Review

    Staff and providers kind and knowledgeable.


  • Patient Review 298

    5 out of 5 stars

    Reviewed on April 08, 2023 | Verified Review

    Efficient and polite office staff. I was seen by Dr. Cleland who asked questions and listened. He fully explained my abnormal labs results and developed a treatment plan of a yearly visit for reevaluation. Kind and very capable physician. 5 STARS


  • Patient Review 299

    4.2 out of 5 stars

    Reviewed on April 07, 2023 | Verified Review

    I realize that that the Dr???s are busy, but I felt as if I was being hurried through my appointment and things were not explained throughly.


  • Patient Review 300

    5 out of 5 stars

    Reviewed on April 07, 2023 | Verified Review

    New, clean offices and friendly staff. Knowledgeable Doctor with personal touch.


  • Patient Review 301

    5 out of 5 stars

    Reviewed on April 07, 2023 | Verified Review

    VERY GOOD DR.


  • Patient Review 302

    5 out of 5 stars

    Reviewed on April 06, 2023 | Verified Review

    Bright and cheery office with friendly staff.


  • Patient Review 303

    5 out of 5 stars

    Reviewed on April 02, 2023 | Verified Review

    Dr Cleland is very personable, thorough and reassuring. Echoed concerns regarding my persistent and unexpected weight gain, offered immediate and relevant lab testing, suggested potential outcomes and how "we" would treat. I feel genuine care and look forward to his directing me back to a healthy and happy Me.


  • Patient Review 304

    5 out of 5 stars

    Reviewed on April 02, 2023 | Verified Review

    very calming. very competent medical assistant. adequate time w/ the doctor.


  • Patient Review 305

    5 out of 5 stars

    Reviewed on March 30, 2023 | Verified Review

    Friendly staff


  • Patient Review 306

    5 out of 5 stars

    Reviewed on March 28, 2023 | Verified Review

    Friendly and helpful staff. Doctor was timely and attentive.


  • Patient Review 307

    4.2 out of 5 stars

    Reviewed on March 27, 2023 | Verified Review

    The intake information The wait time to talk to someone in the office


  • Patient Review 308

    5 out of 5 stars

    Reviewed on March 27, 2023 | Verified Review

    Everyone is always happy and helpful.


  • Patient Review 309

    5 out of 5 stars

    Reviewed on March 25, 2023 | Verified Review

    Very professional


  • Patient Review 310

    5 out of 5 stars

    Reviewed on March 22, 2023 | Verified Review

    Very punctual and Dr. Cleland took an extreme amount of time to explain my options and the medicines involved. I was most appreciative of his time and patients.


  • Patient Review 311

    5 out of 5 stars

    Reviewed on March 20, 2023 | Verified Review

    Well organized office. Enjoyed the interaction with the front office, nurse and very much like Dr. Cleland. Gave me a well informed perspective of my situation, further test and outcome possibilities / treatments.


  • Patient Review 312

    5 out of 5 stars

    Reviewed on March 20, 2023 | Verified Review

    Kind and professional staff and Dr. Cleland is amazing.


  • Patient Review 313

    5 out of 5 stars

    Reviewed on March 20, 2023 | Verified Review

    My appointment was with Dr. Cleland, he is a great doctor! I appreciate that he took time to explain my options and his recommended plan of care. Amber Goodman was also a huge help in scheduling my appointment and has assured me that she will do everything in her power to try and secure insurance coverage for the osteoporosis medication that Dr. Cleland has prescribed.


  • Patient Review 314

    5 out of 5 stars

    Reviewed on March 19, 2023 | Verified Review

    I found the office to be very professional and not a long wait time.


  • Patient Review 315

    4.6 out of 5 stars

    Reviewed on March 18, 2023 | Verified Review

    Close to on time. Very honest and open, willing to run more lbs vs prescribe meds right away


  • Patient Review 316

    5 out of 5 stars

    Reviewed on March 18, 2023 | Verified Review

    Dr Cleland


  • Patient Review 317

    4.6 out of 5 stars

    Reviewed on March 18, 2023 | Verified Review

    Convenient, clean and curteous staff.


  • Patient Review 318

    5 out of 5 stars

    Reviewed on March 16, 2023 | Verified Review

    Very helpful and patient


  • Patient Review 319

    5 out of 5 stars

    Reviewed on March 16, 2023 | Verified Review

    Clean and spacious


  • Patient Review 320

    5 out of 5 stars

    Reviewed on March 15, 2023 | Verified Review

    On time


  • Patient Review 321

    5 out of 5 stars

    Reviewed on March 15, 2023 | Verified Review

    I was so happy with my first experience at Baptist endocrinology. From the front desk staff to the medical assistant to Dr. Cleland himself, everyone was so kind and so professional. I really felt a sense of relief in realizing I could once again trust my endo team. Thank you so much! Oh, and the office space is so clean and updated! Love it!


  • Patient Review 322

    5 out of 5 stars

    Reviewed on March 13, 2023 | Verified Review

    The organization and the Doctor I see


  • Patient Review 323

    5 out of 5 stars

    Reviewed on March 12, 2023 | Verified Review

    Dr Cleland is a very nice man and good doctor.


  • Patient Review 324

    5 out of 5 stars

    Reviewed on March 11, 2023 | Verified Review

    The doctor is very thorough and friendly


  • Patient Review 325

    5 out of 5 stars

    Reviewed on March 11, 2023 | Verified Review

    Clean, new, spacious, easy to park and enter.


  • Patient Review 326

    5 out of 5 stars

    Reviewed on March 09, 2023 | Verified Review

    When you first enter, the waiting area was large and quite comfortable. The nurse has been there what seems forever and immediately recognizes me. After a short time Dr. Cleland enters and truly understands if something concerned me. The whole office is run professionally from entrance to exit.


  • Patient Review 327

    4.6 out of 5 stars

    Reviewed on March 09, 2023 | Verified Review

    friendly staff. Doctor answered my questions


  • Patient Review 328

    4.2 out of 5 stars

    Reviewed on March 09, 2023 | Verified Review

    Just overall. Patience for the patient to be heard.


  • Patient Review 329

    5 out of 5 stars

    Reviewed on March 09, 2023 | Verified Review

    The staff, the nurses, snd especially Dr. Cleland are welcoming, competent, and make you feel good about yourself!


  • Patient Review 330

    5 out of 5 stars

    Reviewed on March 08, 2023 | Verified Review

    Trust and confidence in Dr Clelland, friendly staff.


  • Patient Review 331

    5 out of 5 stars

    Reviewed on March 05, 2023 | Verified Review

    Very nice staff and Dr Cleland was very thorough.


  • Patient Review 332

    5 out of 5 stars

    Reviewed on March 03, 2023 | Verified Review

    Everything


  • Patient Review 333

    5 out of 5 stars

    Reviewed on March 03, 2023 | Verified Review

    Dr Cleland and Matt!


  • Patient Review 334

    5 out of 5 stars

    Reviewed on March 03, 2023 | Verified Review

    Very Professional


  • Patient Review 335

    5 out of 5 stars

    Reviewed on March 03, 2023 | Verified Review

    Easy to get some one on the phone for answers and help.


  • Patient Review 336

    5 out of 5 stars

    Reviewed on March 02, 2023 | Verified Review

    Communication is easy; Dr Cleland and staff are thorough, professional, warm and caring.


  • Patient Review 337

    5 out of 5 stars

    Reviewed on March 02, 2023 | Verified Review

    It was easy to get to and the staff were professional and kind. The doctor that treated me took the time to give me background information, explain what was going on, gave me potential treatment plans, and was happy to answer my questions. I don???t think I???ve ever had such a positive experience at a doctor???s office.


  • Patient Review 338

    5 out of 5 stars

    Reviewed on March 02, 2023 | Verified Review

    Dr. Cleland is the BEST!


  • Patient Review 339

    5 out of 5 stars

    Reviewed on March 01, 2023 | Verified Review

    Everyone was great from start to finish. Dry personable and just pleasant to be around.


  • Patient Review 340

    5 out of 5 stars

    Reviewed on March 01, 2023 | Verified Review

    Everyone has a wonderful attitude and friendly. I feel like I???m talking to family who cares and gives me all the time I need to talk about how I???m doing. Highly recommend this practice.


  • Patient Review 341

    5 out of 5 stars

    Reviewed on July 31, 2022 | Verified Review

    We relocated from the north 2 years ago and were very lucky to find this office. The doctors are caring, listen to our questions and take their time explaining all the necessary information. Appointments are easy to schedule at our convenience.


  • Patient Review 342

    1 out of 5 stars

    Reviewed on July 30, 2022 | Verified Review

    When I went in for my appointment, I was a brand new patient. The nurse took my vitals including my blood sugar levels and A1C. She did not tell me what they were so I thought the doctor would when he came in. When he did come in, he gave me some pamphlets on different diabetic supplies, asked about my period and if I was pregnant, then asked if there was anything else. When I asked if I could know what my A1C was, he acted surprised and told me but did not clarify beyond that. My blood sugar level was 415, and he acted surprised about it as well even though he did not even look at it before I asked. He asked if I needed water, and I said no because I wanted to leave at that point. While I understand the business of a doctor's schedule, I thought there would be more to a brand new patient appointment than there was. The appointment in itself was disappointing in the dismissiveness of the doctor and nurse and lack of care in my diabetic health beyond trying to push diabetic products at me


  • Patient Review 343

    2.2 out of 5 stars

    Reviewed on July 30, 2022 | Verified Review

    Thank you for asking. He is a good doctor who is perhaps stuck with a bad system. I am new to Florida. I drove some 20 miles risking a sun stroke to keep my appt. I took the blood tests the day after they were ordered, which was my appt day. When results became available the same day, instead of reviewing and/or revising my current dosages; and instead of asking me if or telling me that i needed new prescriptions, his office called to say that i should setup another in person appt with his assistant. A virtual visit wasnt offered. Which meant i was going to be on incorrect meds or inaccurate dosages of critical meds till i met his asst. I told his office i cannot manage another drive. Besides, i am juggling at least six doctors, their blood test results, and their return visits. I have been getting tested for 35 yrs. I know what my endocrin results mean. My nephrologist with St Vincent reviewed the nephrology results and revised my dosages in one day. Their patient portal is very responsive. His staff is only a phone call away. I am never cutoff from my doctor. The Baptist portal on the other hand wont even let me send him a message which he said is the only way he prefers to communicate. His office takesa very long time if i get connected at all. He would not order recurring tests which are necessary. That made him seem insecure and unsure if his patients will return. Imagine having an emergency. I have a return visit scheduled for Nov. Hopefully it wont be too hot for me to drive. Am trying to become a Connexion candidate. If i dont get approved, then, i will have to rethink on how to make my doctor appts.


  • Patient Review 344

    4.2 out of 5 stars

    Reviewed on July 30, 2022 | Verified Review

    It would be nice if when a message is left in the message mailbox, it was returned. Have left 4 messages (appointments and for Dr's Assistant) and calls we never returned. Otherwise, all other areas were fine.


  • Patient Review 345

    5 out of 5 stars

    Reviewed on July 30, 2022 | Verified Review

    alan cleland


  • Patient Review 346

    5 out of 5 stars

    Reviewed on July 30, 2022 | Verified Review

    Staff and Dr. Cleland are patient and great at explaining test results.


  • Patient Review 347

    5 out of 5 stars

    Reviewed on July 30, 2022 | Verified Review

    The doctors


  • Patient Review 348

    5 out of 5 stars

    Reviewed on July 30, 2022 | Verified Review

    Very nice, efficient, and professional people who are working there


  • Patient Review 349

    5 out of 5 stars

    Reviewed on July 29, 2022 | Verified Review

    Good treatment


  • Patient Review 350

    5 out of 5 stars

    Reviewed on July 28, 2022 | Verified Review

    Everyone I've had contact with in this office has been noticeably kind and helpful. This includes all my phone interactions, and when in person for my scheduled appointment with Dr. Cleland. This means a lot to me; because too often medical office personnel seem to forget who and why they are there: to serve patients, not themselves.


  • Patient Review 351

    5 out of 5 stars

    Reviewed on July 27, 2022 | Verified Review

    Great service, professional staff


  • Patient Review 352

    5 out of 5 stars

    Reviewed on July 27, 2022 | Verified Review

    Great care, great caring, there is nothing not wonderful. Highly recommend.


  • Patient Review 353

    5 out of 5 stars

    Reviewed on July 27, 2022 | Verified Review

    Friendly !


  • Patient Review 354

    5 out of 5 stars

    Reviewed on July 27, 2022 | Verified Review

    Everyone is so nice and professional!


  • Patient Review 355

    5 out of 5 stars

    Reviewed on July 27, 2022 | Verified Review

    Dr Cleland is an excellent, kind and compassionate doctor.


  • Patient Review 356

    5 out of 5 stars

    Reviewed on July 14, 2022 | Verified Review

    The people are friendly and the office is very clean & decorated very well.


  • Patient Review 357

    5 out of 5 stars

    Reviewed on July 14, 2022 | Verified Review

    I have complete confidence being treated by Dr. Cleland. He listened carefully and took the time to understand my symptoms. He did comprehensive testing in order to arrive at a diagnosis. Other doctors I have seen about my symptoms seem to do the minimal required and then just gave up.


  • Patient Review 358

    4.2 out of 5 stars

    Reviewed on July 11, 2022 | Verified Review

    the location is a very long drive for me, since I am unable to drive,I have to hire my transportation. That is my only complaint. Doctor and staff are awesome.


  • Patient Review 359

    5 out of 5 stars

    Reviewed on July 10, 2022 | Verified Review

    We???ll organized


  • Patient Review 360

    5 out of 5 stars

    Reviewed on July 10, 2022 | Verified Review

    Cleanliness. Friendly staff. And great doctor and his nurse. Dr. Alan Cleland.


  • Patient Review 361

    5 out of 5 stars

    Reviewed on July 10, 2022 | Verified Review

    Very responsive to requests. Pleasant staff and superlative physician.


  • Patient Review 362

    5 out of 5 stars

    Reviewed on July 10, 2022 | Verified Review

    Dr listens. Friendly expedient visits.


  • Patient Review 363

    5 out of 5 stars

    Reviewed on July 10, 2022 | Verified Review

    Clean and spacious office. Wonderful ancillary clinical staff. Dr. Cleland exceptional. Kind, patient, thorough.


  • Patient Review 364

    5 out of 5 stars

    Reviewed on July 09, 2022 | Verified Review

    Everyone was very friendly. met Dr. Clellan for 1st time and liked his bedside manner.


  • Patient Review 365

    4.6 out of 5 stars

    Reviewed on July 09, 2022 | Verified Review

    The only reason that I gave it a 9 was because there has been no follow-up since my appointment. No blood tests results. Staff and Dr. Cleland were very nice.


  • Patient Review 366

    4.6 out of 5 stars

    Reviewed on July 08, 2022 | Verified Review

    Very efficient and on time


  • Patient Review 367

    5 out of 5 stars

    Reviewed on July 08, 2022 | Verified Review

    Fast and efficient


  • Patient Review 368

    5 out of 5 stars

    Reviewed on July 08, 2022 | Verified Review

    Everything


  • Patient Review 369

    5 out of 5 stars

    Reviewed on July 07, 2022 | Verified Review

    Dr. Cleland


  • Patient Review 370

    5 out of 5 stars

    Reviewed on July 01, 2022 | Verified Review

    Love the staff! Very friendly and helpful. Office is very clean. Would highly recommend


  • Patient Review 371

    4.6 out of 5 stars

    Reviewed on June 29, 2022 | Verified Review

    People are pleasant.


  • Patient Review 372

    5 out of 5 stars

    Reviewed on June 28, 2022 | Verified Review

    Easy access from I-95, courteous and attentive staff.


  • Patient Review 373

    5 out of 5 stars

    Reviewed on June 28, 2022 | Verified Review

    Appointments on time and good discussions about my care


  • Patient Review 374

    5 out of 5 stars

    Reviewed on June 28, 2022 | Verified Review

    The office is well organized and efficient.


  • Patient Review 375

    5 out of 5 stars

    Reviewed on June 26, 2022 | Verified Review

    Having been a Type 1 Diabetic for 37 years, I am very impressed by Dr. Cleland. He does an excellent job keeping me up to date and always gives advice on what I can do better. I give him 5+STARS. I know of no better Endocronologist in the Jacksonville area. He is the BEST!


  • Patient Review 376

    2.2 out of 5 stars

    Reviewed on June 26, 2022 | Verified Review

    My husband is the patient. During his last visit, he felt the doctor was totally disinterested in what he had to say.


  • Patient Review 377

    5 out of 5 stars

    Reviewed on June 26, 2022 | Verified Review

    Dr. Cleland was easy to talk to and explained things well


  • Patient Review 378

    5 out of 5 stars

    Reviewed on June 25, 2022 | Verified Review

    I love Dr. Ibach and all the staff. They are so upbeat and happy! The only thing I would change is the central scheduling. It can take time to get scheduling done.


  • Patient Review 379

    5 out of 5 stars

    Reviewed on June 25, 2022 | Verified Review

    Excellent doctor, answers all questions and I do not feel rushed. Very pleasant atmosphere


  • Patient Review 380

    5 out of 5 stars

    Reviewed on June 25, 2022 | Verified Review

    very large space, extremely professional staff. Doctors are compassionate and caring...


  • Patient Review 381

    5 out of 5 stars

    Reviewed on June 24, 2022 | Verified Review

    Qualified workers


  • Patient Review 382

    5 out of 5 stars

    Reviewed on June 24, 2022 | Verified Review

    Everyone is so nice snd helpful and my doctor Cleland is a gem!!!


  • Patient Review 383

    5 out of 5 stars

    Reviewed on June 24, 2022 | Verified Review

    The staff is friendly and the office is clean.. Dr Cleland always takes time to listen to me and so easy to talk with..


  • Patient Review 384

    5 out of 5 stars

    Reviewed on June 24, 2022 | Verified Review

    Organized. No long wait. I???m satisfied so far.


  • Patient Review 385

    4.6 out of 5 stars

    Reviewed on June 24, 2022 | Verified Review

    Nurses are very nice.


  • Patient Review 386

    5 out of 5 stars

    Reviewed on June 24, 2022 | Verified Review

    Nice and was looked at in a timely manner


  • Patient Review 387

    5 out of 5 stars

    Reviewed on June 24, 2022 | Verified Review

    Clean, time management was good. Easy to park and get into building


  • Patient Review 388

    5 out of 5 stars

    Reviewed on June 24, 2022 | Verified Review

    Miss Dr Salomone!


  • Patient Review 389

    5 out of 5 stars

    Reviewed on June 24, 2022 | Verified Review

    Caring if the patient. Attention to detail. Quick and to the point


  • Patient Review 390

    5 out of 5 stars

    Reviewed on June 15, 2022 | Verified Review

    Dr Cleland was very thorough answered all my questions i a manner that was easy to understand. Took interest in my specific situation,


  • Patient Review 391

    5 out of 5 stars

    Reviewed on June 14, 2022 | Verified Review

    Dr. Clelland takes the time to listen to my questions and answer them in detail. He treats me with respect and understanding. I drive over an hour to see him because I appreciate being treated with respect and feel that my doctor cares about me. I???m 57 and there have been very few doctors that I have felt comfortable with. Dr. Clelland is one out of two that I have found. Thank you for being there for me!


  • Patient Review 392

    5 out of 5 stars

    Reviewed on June 07, 2022 | Verified Review

    Everything , Dr Cleland is great!


  • Patient Review 393

    5 out of 5 stars

    Reviewed on June 06, 2022 | Verified Review

    I liked Dr Cleland and the office was functionaling professionally.


  • Patient Review 394

    5 out of 5 stars

    Reviewed on June 05, 2022 | Verified Review

    The staff was very helpful to me being a new patient.the doctor war great.met all my needs.


  • Patient Review 395

    5 out of 5 stars

    Reviewed on June 05, 2022 | Verified Review

    Dr Cleland is the best!


  • Patient Review 396

    4.2 out of 5 stars

    Reviewed on June 04, 2022 | Verified Review

    The doctor seemed to be in a hurry, felt like the face to face time with the MD is a rush.


  • Patient Review 397

    5 out of 5 stars

    Reviewed on June 02, 2022 | Verified Review

    The Doctor and the response I receive to any questions of may have. Everyone in the office is friendly.


  • Patient Review 398

    5 out of 5 stars

    Reviewed on May 31, 2022 | Verified Review

    the off was close by and was able to get in and out quick


  • Patient Review 399

    5 out of 5 stars

    Reviewed on May 31, 2022 | Verified Review

    Staff is always kind, efficient, and knowledgeable.


  • Patient Review 400

    4.6 out of 5 stars

    Reviewed on May 29, 2022 | Verified Review

    Dr. Cleland is great!


  • Patient Review 401

    5 out of 5 stars

    Reviewed on May 28, 2022 | Verified Review

    Dr Cleland is the best. Extremely knowledgeable and very personable


  • Patient Review 402

    5 out of 5 stars

    Reviewed on May 28, 2022 | Verified Review

    I never have to wait long to see the Dr???. Dr. Cleland and his nurse always listen to my concerns and offer solutions ???. I never feel rushed???.


  • Patient Review 403

    5 out of 5 stars

    Reviewed on May 28, 2022 | Verified Review

    Dr. Alan Cleland. He embodies the intelligence and compassion needed to be a true healer. I trust him. He is my hero. He is a blessing. The entire staff (throughout my many years) has always been professional, friendly, pleasant, and helpful. A shout out to Dr. Cleland's nurse, Flutura! I don't know where I would be without Dr. Cleland. He is a lifesaver.


  • Patient Review 404

    5 out of 5 stars

    Reviewed on May 28, 2022 | Verified Review

    Dr. Cleland is the best.


  • Patient Review 405

    5 out of 5 stars

    Reviewed on May 28, 2022 | Verified Review

    Effective treatment!!!


  • Patient Review 406

    5 out of 5 stars

    Reviewed on May 28, 2022 | Verified Review

    Professional. No waiting, great staff and Doctor.


  • Patient Review 407

    5 out of 5 stars

    Reviewed on May 28, 2022 | Verified Review

    Knowledgeable and professional doctor


  • Patient Review 408

    3 out of 5 stars

    Reviewed on May 28, 2022 | Verified Review

    This isn???t about making anything right, I find the man to be as engaging as a slab of concrete. He is, perhaps, a fine physician, but as a human, I find him to be remote and disinterested when I have questions. I like to connect the dots of my health issues but he does not.


  • Patient Review 409

    5 out of 5 stars

    Reviewed on May 28, 2022 | Verified Review

    Very kind and professional


  • Patient Review 410

    5 out of 5 stars

    Reviewed on May 27, 2022 | Verified Review

    Which one. ?


  • Patient Review 411

    1.8 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    It took 3+ months to get an initial appt and the doctor ordered a bunch of testing. I specifically asked if I would have to wait another 3-4 months to get and appt to go over the results and was told I would get in much sooner than that. When I called (and waited over 30 min to talk to someone) I was given an appt 4 MONTHS later. This is unacceptable. After a portal message to the doctor I did receive a call back from the nurse who was able to give me a preliminary update on all the test results and was able to book an appointment for 2 weeks out.


  • Patient Review 412

    5 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    It is very well run. There aren???t many people in the waiting area, all are called shortly after they arrive (at least in my 2 visits). I very much appreciated seeing Dr Cleland at my first visit, as well as his nurse (ARNP? PA?) who put me at ease. Dr Cleland explained things clearly. At my return visit after my labs came in, I went to the wrong building and run pretty late, but they were still able to work me in. I met Tabitha, PA - I think. She was also very clear about my results and what needed to be done.


  • Patient Review 413

    5 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    Friendly staff and good doctors


  • Patient Review 414

    5 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    Dr and staff are great


  • Patient Review 415

    5 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    For a doctors office, close to on time which is always appreciated. Dr. Cleland spent a good deal of time explaining everything. Definitely appreciated


  • Patient Review 416

    5 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    The doctors and staff are very knowledgeable and friendly.


  • Patient Review 417

    1 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    I am currently, since May 17th, dealing with a severely blocked ear, with occasional loss of hearing, occasional ringing, pressure and dizziness. I called many times and I was unable to reach anyone by phone, so I left a voicemail. It was never returned. Because I needed an appointment right away, I drove from Saint Augustine up to the office to speak to someone in person and make an appointment that way. I was told I wouldn't be able to be seen until July 6. Seriously?? Are you kidding me?? I cannot continue to live with this ear issue for another 6-7 weeks. I will be looking for a new ENT office. This one sucks. I am finding that most doctors/practices associated with Baptist system cannot accommodate patients, and that all are booked up 3 months in advance. So why bother? I may as well simply use an urgent care walk-in facility or the ER in order to be seen.


  • Patient Review 418

    5 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    My first time with Baptist Endocrinology and seeing Dr. Cleland. I was very pleased with the staff, nurse & doctor, and am confident I???ve found an excellent department to provide care.


  • Patient Review 419

    5 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    Caring, well run, treat patients very well, grateful I was referred. It is a 90 mile drive for me but my doctor is well worth TBE trip Thank all of you Jack Cantrell


  • Patient Review 420

    5 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    The staff and audiologist are professional, knowledgeable, and attentive.


  • Patient Review 421

    5 out of 5 stars

    Reviewed on May 10, 2022 | Verified Review

    Professional, informative, and efficient.


  • Patient Review 422

    5 out of 5 stars

    Reviewed on May 08, 2022 | Verified Review

    The staff


  • Patient Review 423

    4.6 out of 5 stars

    Reviewed on May 08, 2022 | Verified Review

    Clean nice people all were receptive and helpful


  • Patient Review 424

    5 out of 5 stars

    Reviewed on May 08, 2022 | Verified Review

    The office staff is very friendly. Dr. Cleland is very thorough and takes the time to make sure you understand his answers to your questions.


  • Patient Review 425

    5 out of 5 stars

    Reviewed on May 08, 2022 | Verified Review

    Love Dr. Cleland and all of his staff. Very knowledgeable and helpful!


  • Patient Review 426

    5 out of 5 stars

    Reviewed on May 08, 2022 | Verified Review

    Dr Cleland takes the time to listen


  • Patient Review 427

    1.4 out of 5 stars

    Reviewed on May 07, 2022 | Verified Review

    I have PTSD??? disabled vet ??? Vietnam war Army nurse: I was greatly triggered by my appointment??? had no idea where I was going??? didn???t realize there was a parking garage???no signs pointing to elevators???didn???t realize there were 2??? told to go to wrong building ??? no signs directing to office??? office ok & Dr. ok albeit extremely brief & dismissive??? ordered labs & ultrasound to be done there??? went to lab they refused to see me as they don???t accept VA patients??? asked for them to call my Dr. .. refused??? referred me to Quest???at this point I was really triggered & instead of yelling which I wanted to do I gave her both of my orders for lab & ultrasound to cancel which of course she wouldn???t & I left & went to my car & cried! Then I tried to call Endocrinology but of course since I didn???t know the extension just got sucked into a robo rotation of endless #???s??? so I just left??? totally upset & exhausted from the whole ordeal!! I plan on calling community care with the VA but have not as yet had a good time to do so. This is why I would not recommend Baptist South Endocrinology.


  • Patient Review 428

    5 out of 5 stars

    Reviewed on May 06, 2022 | Verified Review

    Efficient and caring staff.


  • Patient Review 429

    5 out of 5 stars

    Reviewed on May 01, 2022 | Verified Review

    Staff was friendly but very professional. The medical assistant was very knowledgeable and we were so pleased with the doctor. He put our minds at ease and answered all our questions. He definitely is an expert in his field. I would recommend this office to anyone.


  • Patient Review 430

    5 out of 5 stars

    Reviewed on April 29, 2022 | Verified Review

    Clean, friendly, easy check in and out.


  • Patient Review 431

    5 out of 5 stars

    Reviewed on April 28, 2022 | Verified Review

    Dr Cleland is an excellent listener and diagnostician. HIs nurse is always very attentive and personable and caring. Wait time is always minimal. I never feel rushed and appreciate the quality care. Thank you!


  • Patient Review 432

    5 out of 5 stars

    Reviewed on April 27, 2022 | Verified Review

    I've only had 1 appointment, but both the Tech and the Doctor put me at ease.


  • Patient Review 433

    5 out of 5 stars

    Reviewed on April 27, 2022 | Verified Review

    Very friendly staff


  • Patient Review 434

    5 out of 5 stars

    Reviewed on April 27, 2022 | Verified Review

    courteous, efficient and prompt


  • Patient Review 435

    5 out of 5 stars

    Reviewed on April 27, 2022 | Verified Review

    Dr Cleland and his nurse are terrific!


  • Patient Review 436

    5 out of 5 stars

    Reviewed on April 27, 2022 | Verified Review

    Dr. Cleland was outstanding. The best at his practice I have seen over the last 15 years. His explanation of all the medications and interactions was so thorough, I was amazed. Looking forward to continued care.


  • Patient Review 437

    5 out of 5 stars

    Reviewed on April 27, 2022 | Verified Review

    Everyone was very friendly!!!!!


  • Patient Review 438

    5 out of 5 stars

    Reviewed on April 27, 2022 | Verified Review

    When you contact them, you can always get thru. They respond even though they are busy. Getting an appointment isn't easy, however, they are courteous and accommodating.


  • Patient Review 439

    5 out of 5 stars

    Reviewed on April 27, 2022 | Verified Review

    Great office. Professional and friendly staff. I consider them the best Endocrinologist office and give them a rate of 10. My diabetes care has been top notch.


  • Patient Review 440

    5 out of 5 stars

    Reviewed on April 27, 2022 | Verified Review

    Everything


  • Patient Review 441

    5 out of 5 stars

    Reviewed on April 13, 2022 | Verified Review

    The staff was nice and professional.


  • Patient Review 442

    5 out of 5 stars

    Reviewed on April 13, 2022 | Verified Review

    Clean & efficient office knowledgeable, compassionate doctor


  • Patient Review 443

    5 out of 5 stars

    Reviewed on April 13, 2022 | Verified Review

    very efficient and polite


  • Patient Review 444

    2.2 out of 5 stars

    Reviewed on April 13, 2022 | Verified Review

    Can???t get any information without a paid appointment on-site or clarification of anything previously discussed. Follow-up is weak. If testing doesn???t indicate a problem - the problem doesn???t exist no matter how you feel. No recap in writing of results of the appointment


  • Patient Review 445

    5 out of 5 stars

    Reviewed on April 13, 2022 | Verified Review

    Nice and clean office


  • Patient Review 446

    4.2 out of 5 stars

    Reviewed on April 12, 2022 | Verified Review

    Just started seeing Dr., so far so good.


  • Patient Review 447

    5 out of 5 stars

    Reviewed on April 11, 2022 | Verified Review

    Professionalism and education


  • Patient Review 448

    5 out of 5 stars

    Reviewed on April 09, 2022 | Verified Review

    Very pleasant staff and loved the early appointment option!


  • Patient Review 449

    5 out of 5 stars

    Reviewed on April 08, 2022 | Verified Review

    I have been to a number of doctors trying to find the reason for my episodes in fainting. Dr. Cleland listened to me, read the descriptions of the episodes and background info I had provided - and advised me. I really appreciate his reactions and thoughts. Everyone in the office was friendly and welcoming too. Thank you!


  • Patient Review 450

    5 out of 5 stars

    Reviewed on April 08, 2022 | Verified Review

    Dr Cleland really cared about helping me and suggested a conservative approach which I appreciate.


  • Patient Review 451

    5 out of 5 stars

    Reviewed on April 08, 2022 | Verified Review

    I really like Dr. Cleland. I also like his helper----Flutura (Fluty). They are both very professional and attempt to make the annual visit streamlined. What I don't like----is how difficult it is to reach a living person when I call the practice. Extreme recordings to navigate, and long wait times before anyone answers. This happened on my last visit as I was having trouble finding the location in the building since the move. I was literally on hold on the phone for 15 minutes. After finally finding the location without phone help, NO ONE in the office was actually talking on the phone. Everyone I saw was talking to coworkers about their weekend. Not acceptable. Answer the phone when it rings.


  • Patient Review 452

    5 out of 5 stars

    Reviewed on April 05, 2022 | Verified Review

    Every thing my Drs &the way of getting things fast no delay


  • Patient Review 453

    5 out of 5 stars

    Reviewed on April 02, 2022 | Verified Review

    The efficiency.


  • Patient Review 454

    5 out of 5 stars

    Reviewed on April 02, 2022 | Verified Review

    DR. Cleland is great! So nice and informative, I got a good report, but I think he would be nice anyway. The offices are clean and bright. My appointment was quick and easy.


  • Patient Review 455

    5 out of 5 stars

    Reviewed on April 01, 2022 | Verified Review

    promptness was great. The dr and his asst were superb


  • Patient Review 456

    5 out of 5 stars

    Reviewed on April 01, 2022 | Verified Review

    Clean, Admissions staff courteous, nurse was courteous and knowledgeable. Dr. Cleland and good bedside manner and explained my condition and provided treatment plans that were conservative. Not radical treatments right off the bat.


  • Patient Review 457

    5 out of 5 stars

    Reviewed on April 01, 2022 | Verified Review

    Efficient


  • Patient Review 458

    5 out of 5 stars

    Reviewed on April 01, 2022 | Verified Review

    It was clean and front desk was nice and helpful.


  • Patient Review 459

    4.6 out of 5 stars

    Reviewed on April 01, 2022 | Verified Review

    Nurse and assistant were great.


  • Patient Review 460

    5 out of 5 stars

    Reviewed on April 01, 2022 | Verified Review

    Well-mannered, courteous staff and very clean office


  • Patient Review 461

    4.6 out of 5 stars

    Reviewed on April 01, 2022 | Verified Review

    Clean and efficient. Great service.


  • Patient Review 462

    5 out of 5 stars

    Reviewed on April 01, 2022 | Verified Review

    whatever I can say would net describe how wonderful they are, professional, knowledgable, passionate and friendly and special thanks to Dr Alan Cleland. I would definitely recommend him.


  • Patient Review 463

    5 out of 5 stars

    Reviewed on April 01, 2022 | Verified Review

    Clean and safe


  • Patient Review 464

    5 out of 5 stars

    Reviewed on April 01, 2022 | Verified Review

    Everyone is very personable, efficient, knowledgeable.


  • Patient Review 465

    4.6 out of 5 stars

    Reviewed on April 01, 2022 | Verified Review

    Well prepared responsive, able staff; doctor grasped a long-standing saga quickly, prudently ordered further tests, but at the same time took the necessary steps to start treatment quickly.


  • Patient Review 466

    5 out of 5 stars

    Reviewed on April 01, 2022 | Verified Review

    The staff was friendly and welcoming. The physician was approachable and answered all my questions.


  • Patient Review 467

    5 out of 5 stars

    Reviewed on April 01, 2022 | Verified Review

    Dr. Cleland took time with me and answered all of my questions throughly.


  • Patient Review 468

    5 out of 5 stars

    Reviewed on March 28, 2022 | Verified Review

    Dr. Cleland.


  • Patient Review 469

    5 out of 5 stars

    Reviewed on March 28, 2022 | Verified Review

    Waiting room nice and roomy


  • Patient Review 470

    5 out of 5 stars

    Reviewed on March 28, 2022 | Verified Review

    Everyone was very polite and well prepared for my appointment. Minimum wait time. Impressed!


  • Patient Review 471

    5 out of 5 stars

    Reviewed on March 24, 2022 | Verified Review

    Dr Cleland is an exceptional doctor.


  • Patient Review 472

    4.6 out of 5 stars

    Reviewed on March 23, 2022 | Verified Review

    They helped me do what I wanted to do at the same time doing what was best for me. Very thorough and helpful.


  • Patient Review 473

    5 out of 5 stars

    Reviewed on March 21, 2022 | Verified Review

    Staff were friendly, Dr Cleland was personable and knowledgeable


  • Patient Review 474

    5 out of 5 stars

    Reviewed on March 21, 2022 | Verified Review

    CLEANINESS, DR AND DR ASST LISTENED TO MY ISSUE AND CAME UP WITH A NEW PLAN OF TREATMENT AND PROVIDED NEW INFORMATION


  • Patient Review 475

    5 out of 5 stars

    Reviewed on March 20, 2022 | Verified Review

    Dr. Cleland answers my questions and always seems patient.


  • Patient Review 476

    5 out of 5 stars

    Reviewed on March 20, 2022 | Verified Review

    Outstanding! Everyone from the checkin area to the PA???s and doctors.


  • Patient Review 477

    5 out of 5 stars

    Reviewed on March 20, 2022 | Verified Review

    Layout and way to counter and doctor office Friendly staff


  • Patient Review 478

    5 out of 5 stars

    Reviewed on March 20, 2022 | Verified Review

    Everyone is very knowledgeable and friendly. Dr. Cleland is the best always trying to help me make the right choices for my diabetes. He actually cares about what Ithink not just like I am the Doctor so i know best.


  • Patient Review 479

    5 out of 5 stars

    Reviewed on March 20, 2022 | Verified Review

    Dr cleland was very nice and took the time to explain things. Office staff very nice.


  • Patient Review 480

    5 out of 5 stars

    Reviewed on March 19, 2022 | Verified Review

    Very efficient, clean and friendly.


  • Patient Review 481

    5 out of 5 stars

    Reviewed on March 19, 2022 | Verified Review

    Patient experience, follow-up, detail orientation, knowledgeable???..a great team!


  • Patient Review 482

    5 out of 5 stars

    Reviewed on March 19, 2022 | Verified Review

    Early am appointments and nice staff


  • Patient Review 483

    5 out of 5 stars

    Reviewed on March 18, 2022 | Verified Review

    Short wait time, rapid in-take. Great Dr.


  • Patient Review 484

    5 out of 5 stars

    Reviewed on March 17, 2022 | Verified Review

    Friendly and nice staff. Doctor listens to you and answers your questions. Didn't wait long.


  • Patient Review 485

    5 out of 5 stars

    Reviewed on March 17, 2022 | Verified Review

    Easy access. Wait time is not too long


  • Patient Review 486

    5 out of 5 stars

    Reviewed on March 17, 2022 | Verified Review

    Love the nurses and the doctor


  • Patient Review 487

    5 out of 5 stars

    Reviewed on March 17, 2022 | Verified Review

    Quiet


  • Patient Review 488

    4.6 out of 5 stars

    Reviewed on March 17, 2022 | Verified Review

    Brand new offices.


  • Patient Review 489

    1 out of 5 stars

    Reviewed on March 15, 2022 | Verified Review

    Won't answer questions


  • Patient Review 490

    5 out of 5 stars

    Reviewed on March 14, 2022 | Verified Review

    Kind, courteous, and professionalism by the staff and doctor. Dr. Cleland is very personable, and up to date on my file as well as my latest labs upon entering the exam room.


  • Patient Review 491

    5 out of 5 stars

    Reviewed on March 14, 2022 | Verified Review

    Courteous staff, great doctor


  • Patient Review 492

    5 out of 5 stars

    Reviewed on March 14, 2022 | Verified Review

    Very friendly staff, everyone makes you feel like your care is important to them. Dr Cleland really takes time to explain things where we can understand his decisions for treatment selections.


  • Patient Review 493

    5 out of 5 stars

    Reviewed on March 14, 2022 | Verified Review

    We really liked Dr Cohen. He took his time to explain and let us ask questions.


  • Patient Review 494

    5 out of 5 stars

    Reviewed on March 14, 2022 | Verified Review

    The doctor and staff


  • Patient Review 495

    5 out of 5 stars

    Reviewed on March 12, 2022 | Verified Review

    Friendly staff and great doctor.


  • Patient Review 496

    5 out of 5 stars

    Reviewed on March 12, 2022 | Verified Review

    The only thing that we really like about the office is Dr. Cleland and his nurse. The support staff not so much!


  • Patient Review 497

    5 out of 5 stars

    Reviewed on March 11, 2022 | Verified Review

    Dr. Cleland is great! Excellent location! I haven???t had to wait as long to see my dr. Previously I could wait an hour at least to see the dr. I trust Dr. Cleland and feel he is looking out for my best interest.


  • Patient Review 498

    5 out of 5 stars

    Reviewed on March 10, 2022 | Verified Review

    Dr Alan C was great. Thorough and confident about what he was speaking about. Explained the issues / non-issues at great length and the visit was worthwhile in all respects.


  • Patient Review 499

    5 out of 5 stars

    Reviewed on March 07, 2022 | Verified Review

    Friendly and efficient.


  • Patient Review 500

    5 out of 5 stars

    Reviewed on March 05, 2022 | Verified Review

    Helpful and friendly. Was late and they worked me in anyway.


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