Vicki VanGundy, LMHC

Vicki VanGundy, LMHC

Licensed Mental Health Counselor

4.8 out of 5 stars 4.8 (40)

Vicki VanGundy, LMHC Office and Other Patient Information

Primary Office

Office 1: Wolfson Children's Behavioral Health - Southbank

1650 Prudential Drive , Suite 210
, Jacksonville, FL 32207

904.396.4942

Patient Reviews

All reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.

Reviews (40)

SORT BY

  • Patient Review 1

    5 out of 5 stars

    Reviewed on February 22, 2024 | Verified Review

    The front office/reception is always friendly & scheduling is always on time. Dr. Vicky is very approachable & great with my child.


  • Patient Review 2

    5 out of 5 stars

    Reviewed on January 10, 2024 | Verified Review

    Timely office, Vicky van Gundy is very helpful, very professional


  • Patient Review 3

    5 out of 5 stars

    Reviewed on January 06, 2024 | Verified Review

    Mrs. Vicki and the office staff are always a joy! Never any issues and my son and I always receive excellent customer service and care.


  • Patient Review 4

    5 out of 5 stars

    Reviewed on October 25, 2023 | Verified Review

    Whether we are in the office or virtual, we have a great experience with the office staff and behavioral specialists. Thank you!


  • Patient Review 5

    5 out of 5 stars

    Reviewed on October 05, 2023 | Verified Review

    Vicky van Gundy was great


  • Patient Review 6

    4.6 out of 5 stars

    Reviewed on September 21, 2023 | Verified Review

    Staff has been wonderful. location is nice and relaxing. Great experience.


  • Patient Review 7

    5 out of 5 stars

    Reviewed on August 02, 2023 | Verified Review

    Mrs. Vicky is very attentive to her patients and parents and goes the extra mile. She even gives me words of encouragement as a parent that helps me keep pushing through my own personal battles. I had recently injured myself and I'm on a scooter. Well during my son's session the sky was about to drop out. Mrs. Vicky came out and told me to head to the car so I wouldn't have to struggle with rain and putting my scooter in the car. I did, and she brought my child downstairs after the session and she even made sure he didn't get wet. Well that day I felt mentally and physically drained and her act of kindness on that day was exactly what I needed. I'm so glad I found her. Also the front desk personnel is awesome at the check in/appointment process.


  • Patient Review 8

    5 out of 5 stars

    Reviewed on July 26, 2023 | Verified Review

    My child???s providers listen to both of us and present objective information regarding our current situation.


  • Patient Review 9

    5 out of 5 stars

    Reviewed on July 13, 2023 | Verified Review

    On Schedule and very nice!


  • Patient Review 10

    5 out of 5 stars

    Reviewed on July 11, 2023 | Verified Review

    The intake staff is amazing and experienced


  • Patient Review 11

    5 out of 5 stars

    Reviewed on June 11, 2023 | Verified Review

    My teenager is getting the much needed guidance and coping skills from their mental health providers at Wolfson???s Children???s Hospital Baptist Behavioral department.


  • Patient Review 12

    5 out of 5 stars

    Reviewed on May 30, 2023 | Verified Review

    The staff are wonderful. My daughter absolutely loves to see Vicki V. and looks forward to every appointment.


  • Patient Review 13

    5 out of 5 stars

    Reviewed on May 03, 2023 | Verified Review

    Staff is always nice, quick, and very understandable. Mrs. Vicky Vangundy is a Godsend! My child looks forward to their time together.


  • Patient Review 14

    5 out of 5 stars

    Reviewed on May 03, 2023 | Verified Review

    Vicky Vangundy is the best!


  • Patient Review 15

    4.2 out of 5 stars

    Reviewed on April 12, 2023 | Verified Review

    n/a


  • Patient Review 16

    5 out of 5 stars

    Reviewed on July 28, 2022 | Verified Review

    everyone we met, office personnel and Vicki


  • Patient Review 17

    5 out of 5 stars

    Reviewed on July 15, 2022 | Verified Review

    Vicky was very understanding & knowledgeable in everything we talked about I liked talking to her.


  • Patient Review 18

    5 out of 5 stars

    Reviewed on July 14, 2022 | Verified Review

    We liked the communication and the openness of the therapist. She helped us take a step further and prepare for a new stage in my son's therapy. Thank you!


  • Patient Review 19

    5 out of 5 stars

    Reviewed on July 10, 2022 | Verified Review

    We love Mrs Vicki!


  • Patient Review 20

    5 out of 5 stars

    Reviewed on July 09, 2022 | Verified Review

    Jania is amazing. She goes over and beyond to help everyone, and is genuinely interested in everyone's well-being. My son and I look forward to seeing her every time we come into the office.


  • Patient Review 21

    2.6 out of 5 stars

    Reviewed on July 02, 2022 | Verified Review

    It is very difficult to get an appt. Our daughter needs to be seen more often then every 4 weeks.


  • Patient Review 22

    5 out of 5 stars

    Reviewed on June 22, 2022 | Verified Review

    Our therapist is very caring, engaging & personable. It is always a good experience.


  • Patient Review 23

    5 out of 5 stars

    Reviewed on June 08, 2022 | Verified Review

    Staff was warm and friendly


  • Patient Review 24

    3 out of 5 stars

    Reviewed on June 03, 2022 | Verified Review

    Patients cannot communicate with providers through a patient portal. Providers cannot make an appointment on their own schedule. Patients are limited to 4 appointments but it is difficult to get an appointment so these appointments are spread out over months. A concentrated appointment schedule is not available even if recommended. It just feels like turning a ship which is never nimble or quick. Nemours does not have this business model and a lot of these issues are not a problem.


  • Patient Review 25

    5 out of 5 stars

    Reviewed on June 02, 2022 | Verified Review

    Caring staff.


  • Patient Review 26

    5 out of 5 stars

    Reviewed on May 11, 2022 | Verified Review

    Thorough conversations with providers, lots of feedback, they???ve taken time with us to make sure we understand everything


  • Patient Review 27

    5 out of 5 stars

    Reviewed on April 29, 2022 | Verified Review

    Very caring, quick, and efficient.


  • Patient Review 28

    5 out of 5 stars

    Reviewed on April 25, 2022 | Verified Review

    Great location. Great providers. Friendly front desk staff


  • Patient Review 29

    5 out of 5 stars

    Reviewed on April 25, 2022 | Verified Review

    Great thearpist


  • Patient Review 30

    5 out of 5 stars

    Reviewed on April 12, 2022 | Verified Review

    Vicki is amazing. I always feels o much better after I leave.


  • Patient Review 31

    4.6 out of 5 stars

    Reviewed on March 30, 2022 | Verified Review

    The staff is so kind to my daughter and they work very hard to engage her and make her comfortable from the moment she walks in. Vicki Van Gundy is her therapist and she is awesome. She is down to earth and has already accomplished the difficult task of connecting with my daughter. My only complaint is that I wish appointments were more readily available but I know that WCH is doing their best to serve all of the kids who need help and we appreciate it so much!


  • Patient Review 32

    5 out of 5 stars

    Reviewed on March 12, 2022 | Verified Review

    I really like my provider and the front office staff


  • Patient Review 33

    5 out of 5 stars

    Reviewed on March 08, 2022 | Verified Review

    My sessions are always impeccable and I would greatly recommend.


  • Patient Review 34

    4.6 out of 5 stars

    Reviewed on March 02, 2022 | Verified Review

    Had a great experience.


  • Patient Review 35

    5 out of 5 stars

    Reviewed on March 02, 2022 | Verified Review

    Everything!


  • Patient Review 36

    5 out of 5 stars

    Reviewed on February 23, 2022 | Verified Review

    she is excellent


  • Patient Review 37

    5 out of 5 stars

    Reviewed on February 23, 2022 | Verified Review

    Being heard, felt comfortable.


  • Patient Review 38

    5 out of 5 stars

    Reviewed on February 21, 2022 | Verified Review

    Caring and professional staff


  • Patient Review 39

    3.8 out of 5 stars

    Reviewed on February 14, 2022 | Verified Review

    We really like Vicki Vangundy. Our only concern is the difficulty in getting appointments. There just aren't enough therapists to see all the kids. But hands down Wolfson Behavioral health and the therapists are the only ones we would trust with our child.


  • Patient Review 40

    5 out of 5 stars

    Reviewed on February 01, 2022 | Verified Review

    Easy check in. Provider communicates with me effectively and we work as a team.