Ricardo Hanel, MD, PhD

Ricardo Hanel, MD, PhD

Neurosurgeon

4.9 out of 5 stars 4.9 (963)

Ricardo Hanel, MD, PhD Office and Other Patient Information

Primary Office

Office 1: Lyerly Neurosurgery

800 Prudential Drive , Suite 1100
, Jacksonville, FL 32207

904.384.1005

Patient Reviews

All reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.

Reviews (963)

SORT BY

  • Patient Review 1

    5 out of 5 stars

    Reviewed on January 31, 2024 | Verified Review

    The doctor's great the staff was wonderful, And a very clean place also.


  • Patient Review 2

    5 out of 5 stars

    Reviewed on January 31, 2024 | Verified Review

    So professional from the minute I walked in the door!


  • Patient Review 3

    5 out of 5 stars

    Reviewed on January 25, 2024 | Verified Review

    Very friendly, capable staff


  • Patient Review 4

    5 out of 5 stars

    Reviewed on January 25, 2024 | Verified Review

    Dr. Ricardo Hanel. He's the best.


  • Patient Review 5

    5 out of 5 stars

    Reviewed on January 24, 2024 | Verified Review

    nice office ...like the tv educational health programing


  • Patient Review 6

    5 out of 5 stars

    Reviewed on January 24, 2024 | Verified Review

    Everyone appears competent, friendly and prompt.


  • Patient Review 7

    5 out of 5 stars

    Reviewed on January 18, 2024 | Verified Review

    Wonderful staff with great communication skills - Always keep you informed


  • Patient Review 8

    5 out of 5 stars

    Reviewed on January 17, 2024 | Verified Review

    Very professional and Friendly


  • Patient Review 9

    5 out of 5 stars

    Reviewed on January 15, 2024 | Verified Review

    Everything !!!


  • Patient Review 10

    5 out of 5 stars

    Reviewed on January 12, 2024 | Verified Review

    The people are wonderful! From the time you walk in to the time you walk out you have people willing to help.


  • Patient Review 11

    5 out of 5 stars

    Reviewed on January 11, 2024 | Verified Review

    Staff good upstairs and down.Trusy Doc Haniel respect very much????????????


  • Patient Review 12

    5 out of 5 stars

    Reviewed on January 10, 2024 | Verified Review

    Very knowledgeable staff


  • Patient Review 13

    5 out of 5 stars

    Reviewed on January 10, 2024 | Verified Review

    Providers have experience and expertise. Dr. Hanel, Dr. Merly, Dr. Ryan, and Rosa surround you with care.


  • Patient Review 14

    5 out of 5 stars

    Reviewed on January 08, 2024 | Verified Review

    Very pleasant customer service.


  • Patient Review 15

    5 out of 5 stars

    Reviewed on January 06, 2024 | Verified Review

    The kindness, explains very easily, and you can understand.


  • Patient Review 16

    5 out of 5 stars

    Reviewed on January 05, 2024 | Verified Review

    very through and friendly. answered all my questions


  • Patient Review 17

    5 out of 5 stars

    Reviewed on January 05, 2024 | Verified Review

    Dr. Hanil and staff were wonderful. It???s a well oiled machine but they still were very personable. They took the time to listen and be thorough. Great experience


  • Patient Review 18

    5 out of 5 stars

    Reviewed on December 21, 2023 | Verified Review

    Dr. Ricardo Hanel


  • Patient Review 19

    5 out of 5 stars

    Reviewed on December 20, 2023 | Verified Review

    Very personal yet professional. Everyone kind and informative


  • Patient Review 20

    4.6 out of 5 stars

    Reviewed on December 20, 2023 | Verified Review

    Good folllow through by PA


  • Patient Review 21

    5 out of 5 stars

    Reviewed on December 20, 2023 | Verified Review

    Everything!!! You just feel you are at the best of the best!!! Very caring, professional, kind ,extremely knowledgeable and you know you are with the best Dr.Hanel and his staff. Thank you Kelly Carter


  • Patient Review 22

    5 out of 5 stars

    Reviewed on December 14, 2023 | Verified Review

    kindness


  • Patient Review 23

    5 out of 5 stars

    Reviewed on December 14, 2023 | Verified Review

    DR Hanal is amazing???..It was so Awesome to find a physician who understood your crazy symptoms. Such a relief ! I felt at ease immediately. Procedure this morning and I am Ready ! I am very confident??????all because of him! #feeling thankful


  • Patient Review 24

    5 out of 5 stars

    Reviewed on December 14, 2023 | Verified Review

    They are very attentive to patients need


  • Patient Review 25

    5 out of 5 stars

    Reviewed on December 14, 2023 | Verified Review

    efficient


  • Patient Review 26

    5 out of 5 stars

    Reviewed on December 14, 2023 | Verified Review

    Everything except the time it takes to get results of tests!


  • Patient Review 27

    5 out of 5 stars

    Reviewed on December 14, 2023 | Verified Review

    Dr Hanel is the best!!!!


  • Patient Review 28

    5 out of 5 stars

    Reviewed on December 13, 2023 | Verified Review

    Kind and understanding staff which make you feel you are part of a caring family???Dr.Hanel and his staff are very thorough knowledgeable and help you understand your concerns???


  • Patient Review 29

    5 out of 5 stars

    Reviewed on December 07, 2023 | Verified Review

    I feel very well ! Like your service!!????


  • Patient Review 30

    5 out of 5 stars

    Reviewed on December 07, 2023 | Verified Review

    Excellent connection to their patients Explain in a manner that I can understand Answer all questions


  • Patient Review 31

    5 out of 5 stars

    Reviewed on December 07, 2023 | Verified Review

    Muy bueno


  • Patient Review 32

    5 out of 5 stars

    Reviewed on December 06, 2023 | Verified Review

    Everyone is very professional and friendly. Dr. Hanel makes you feel like you are his only patient. He takes time to explain and answer questions. I have never felt rushed or that he only had a couple of minutes with me. The office area is beautiful.


  • Patient Review 33

    5 out of 5 stars

    Reviewed on December 06, 2023 | Verified Review

    The lobby wait time wasn't bad at all. The staff was coordial. Dr. Hanel was friendly Ana helpful answering my questions...


  • Patient Review 34

    5 out of 5 stars

    Reviewed on December 06, 2023 | Verified Review

    Professional kind efficient


  • Patient Review 35

    5 out of 5 stars

    Reviewed on December 06, 2023 | Verified Review

    Professional knowledgeable and caring


  • Patient Review 36

    5 out of 5 stars

    Reviewed on December 02, 2023 | Verified Review

    everything, clean sparkling facility, positive helpful staff. Dr. Hanel considered me as an individual and took time to fully explain.my condition and the plan to neutralize my problem.


  • Patient Review 37

    5 out of 5 stars

    Reviewed on November 30, 2023 | Verified Review

    Dr. Hanel is warm, personable, and he genuinely cares about his patients. Dr. Hanel saved my life and I recommend him to anyone who might need a neurosurgeon. His staff is great too.


  • Patient Review 38

    5 out of 5 stars

    Reviewed on November 30, 2023 | Verified Review

    Very timely and professional


  • Patient Review 39

    5 out of 5 stars

    Reviewed on November 30, 2023 | Verified Review

    Dr. Hanel is very courteous and seems to be very compassionate. Will answer any questions. Office staff very courteous.


  • Patient Review 40

    4.6 out of 5 stars

    Reviewed on November 30, 2023 | Verified Review

    I had a much better visit & communication with the office this visit. Everyone was professional and pleasant.


  • Patient Review 41

    5 out of 5 stars

    Reviewed on November 29, 2023 | Verified Review

    The staff is very professional and friendly. They always respond to questions and concerns in a kind and timely manner. Dr Hanel is the best in the field and is very honest and conscientious.


  • Patient Review 42

    5 out of 5 stars

    Reviewed on November 29, 2023 | Verified Review

    Dr. Hanel is a magnificent surgeon and his staff is efficient and friendly.


  • Patient Review 43

    5 out of 5 stars

    Reviewed on November 29, 2023 | Verified Review

    Friendly caring employees


  • Patient Review 44

    5 out of 5 stars

    Reviewed on November 29, 2023 | Verified Review

    The nurses and dr Ricardo Hanel and the lab and imaging folks, they were all professional in their respective fields and friendly with a respectful smile and tended to my needs asap! Love them!!


  • Patient Review 45

    5 out of 5 stars

    Reviewed on November 29, 2023 | Verified Review

    The visit was quick, anccurate and to the point. Didn???t waist any of my time.


  • Patient Review 46

    5 out of 5 stars

    Reviewed on November 29, 2023 | Verified Review

    They were very courteous and professional. They took their time to explain everything. Answered all our questions and succeeded in keeping me and my family at ease. Could not have been a better experience. They truly seemed to care about situation. Thank you!


  • Patient Review 47

    5 out of 5 stars

    Reviewed on November 29, 2023 | Verified Review

    Dr Hanel was very informative, patient, willing to help, and answered all my questions. It has been very easy to get in touch with his staff and they call back promptly. Very grateful to have found this office!


  • Patient Review 48

    5 out of 5 stars

    Reviewed on November 28, 2023 | Verified Review

    I was treated as as they could.no complaints,


  • Patient Review 49

    5 out of 5 stars

    Reviewed on November 26, 2023 | Verified Review

    Courteous, knowledgeable, efficient and very friendly staff!


  • Patient Review 50

    5 out of 5 stars

    Reviewed on November 22, 2023 | Verified Review

    The professionalism, overall, comforting reassurance during stressful situation & wonderful bedside manner


  • Patient Review 51

    5 out of 5 stars

    Reviewed on November 11, 2023 | Verified Review

    It was an easy flow.


  • Patient Review 52

    5 out of 5 stars

    Reviewed on November 10, 2023 | Verified Review

    You gathered all my past history ( records and images )before my appointment so you were prepared and knowledgeable about all my history , very professional and I felt confident I was in the right place !


  • Patient Review 53

    5 out of 5 stars

    Reviewed on November 10, 2023 | Verified Review

    Very professional and caring , always on time appointments


  • Patient Review 54

    5 out of 5 stars

    Reviewed on November 09, 2023 | Verified Review

    Dr Hanel and the entire team are so professional and friendly. High quality medical care and accommodating staff is a great combination.


  • Patient Review 55

    5 out of 5 stars

    Reviewed on November 09, 2023 | Verified Review

    Very professional and caring


  • Patient Review 56

    5 out of 5 stars

    Reviewed on November 09, 2023 | Verified Review

    Friendly but professional.


  • Patient Review 57

    5 out of 5 stars

    Reviewed on November 09, 2023 | Verified Review

    Timely, thorough and very professional.


  • Patient Review 58

    5 out of 5 stars

    Reviewed on November 09, 2023 | Verified Review

    Dr Handel and staff are always friendly, knowledge and professional. They have encouraged me through a very difficult journey


  • Patient Review 59

    5 out of 5 stars

    Reviewed on November 08, 2023 | Verified Review

    Liked the phone call visit, since I live some distance away. It saved time and money.


  • Patient Review 60

    5 out of 5 stars

    Reviewed on November 08, 2023 | Verified Review

    Very professional, excellent doctors and care


  • Patient Review 61

    5 out of 5 stars

    Reviewed on November 04, 2023 | Verified Review

    Professional, knowledgeable, and courteous


  • Patient Review 62

    5 out of 5 stars

    Reviewed on November 04, 2023 | Verified Review

    They are the absolute best at what they do, and are courteous and respectful to the patient! I am glad to be under their care!!


  • Patient Review 63

    5 out of 5 stars

    Reviewed on November 04, 2023 | Verified Review

    Dr. Hanel and his staff are extremely knowledgeable, professional and caring!


  • Patient Review 64

    5 out of 5 stars

    Reviewed on November 03, 2023 | Verified Review

    Dr. Hanel is the most knowledgeable, professional doctor I have ever met. I recommend him to everyone I know or hear. Dr. Hanel and his staff are the ones who saved my life. Thank you for all you do.


  • Patient Review 65

    4.6 out of 5 stars

    Reviewed on November 03, 2023 | Verified Review

    Staff friendly. Facility clean. Doctor was pleasant and forthright. Did not like having to wait 3 months for an appointment when my primary sent in the consultation on August 10, 2023. When I called to see about an appointment did not get any information. Next time I called they said there was no consultation faxed in. When I saw Dr. Shugarman around the 10 of October and she saw my Bells Palsy had gotten worse and the left side of my face had dropped. She called my primary and said she would get me in to see a neurosurgeon. Nikki called me the next day and said they needed to get results for Dr. Hasan. When they emailed me a consent to sign to get medical records, it did not have the box for me to click on for my signature. So she told me I needed to go to the doctors office to sign it. A few minutes later she called me back and said she called Florida Eye Speciality and found out they didn't have any test results that Dr. Hanel needed. Never heard from anyone and didn't have appointment. I called back on 10-30-23 and spoke to Melanie. She said I needed test results from the and I explained Nikki called me back and said the medical records were not needed. So she made an appointnent for me to see Dr. Hanel. She looked back in the files and found out they did receive a fax on August 10 for the consultation. Am also upset that Baptist no longer has valet service and was not told. It is very inconvient for older or disabled patients.


  • Patient Review 66

    5 out of 5 stars

    Reviewed on November 01, 2023 | Verified Review

    I was able to get an appointment very quickly in order to have a procedure done for either an Ablaltion or Watch man procedure. Whenn I called Mayo, they no appointments available for quite a few months. Baptiist Hospital -- at The Beaches is great for taking care of their patients.


  • Patient Review 67

    5 out of 5 stars

    Reviewed on October 29, 2023 | Verified Review

    Current patient


  • Patient Review 68

    5 out of 5 stars

    Reviewed on October 26, 2023 | Verified Review

    I know the professionalism and expertise of Dr Hanel and Merlie, as a patient that works in the Baptist Health system. I have heard so many wonderful stories and that is why I always said if I ever needed help in the neurology area, Dr Hanel was my choice. Every person that help me through my appointment was very kind and helpful.


  • Patient Review 69

    5 out of 5 stars

    Reviewed on October 26, 2023 | Verified Review

    Oh my .. So professional, kind,caring, they call you right away ,you just know that they will take the best care of you and your family. I will recommend them to everyone


  • Patient Review 70

    5 out of 5 stars

    Reviewed on October 26, 2023 | Verified Review

    Very good


  • Patient Review 71

    5 out of 5 stars

    Reviewed on October 25, 2023 | Verified Review

    Dr. Hanel and his staff. I felt that I was important to them at every encouner.


  • Patient Review 72

    5 out of 5 stars

    Reviewed on October 25, 2023 | Verified Review

    Great people ????


  • Patient Review 73

    5 out of 5 stars

    Reviewed on October 19, 2023 | Verified Review

    I love how well the nurses listen and get the entire scope of your problem. I thought everyone there was very professional and helpful. My doctor seems very confident and intelligent and I look forward to working with him further to maintain my health.


  • Patient Review 74

    5 out of 5 stars

    Reviewed on October 19, 2023 | Verified Review

    Your staff is very lovely and kindly


  • Patient Review 75

    5 out of 5 stars

    Reviewed on October 19, 2023 | Verified Review

    Dr Hanel explained everything in easy to understand terms and provided direction for the future.


  • Patient Review 76

    5 out of 5 stars

    Reviewed on October 18, 2023 | Verified Review

    I really appreciate Rosario and Meghan who have been very valuable over the phone on several occasions educating me on things, explaining insurance, assistance with medical records from other doctors... Also thank you for spreading the word about the Research for next gen family regarding aneurysms. Also Dr. Hanel has a very pleasant manner when delivering not the best news and making clever analogies - like a screen around a deck/porch. lol


  • Patient Review 77

    5 out of 5 stars

    Reviewed on October 18, 2023 | Verified Review

    very professional and easy to talk to


  • Patient Review 78

    5 out of 5 stars

    Reviewed on October 18, 2023 | Verified Review

    Was able to get appointment soon and see surgeon for the problem. Very pleased with professionalism at hospital and office with staff and doctor.


  • Patient Review 79

    5 out of 5 stars

    Reviewed on October 11, 2023 | Verified Review

    Very friendly and through


  • Patient Review 80

    5 out of 5 stars

    Reviewed on October 07, 2023 | Verified Review

    Everyone in the office is so caring!


  • Patient Review 81

    5 out of 5 stars

    Reviewed on October 06, 2023 | Verified Review

    The staff was outstanding g. Apparently Dr Handl taught them well. ONLY thing I found was no one else knew where Dr Handl was. IF YOU FOUND SOMEONE TO ASK FOR directions they were usually wrong. Weaver tower 11th floor. Some odyssey should give them a class.


  • Patient Review 82

    5 out of 5 stars

    Reviewed on October 06, 2023 | Verified Review

    Dr Ricardo Hanel listen and believe my symptoms to prevent brain stroke. I am thankful for Dr Hanel and his team aggressive and innovative approach to improve my quality of life.


  • Patient Review 83

    3.8 out of 5 stars

    Reviewed on October 06, 2023 | Verified Review

    Very long wait for my appointment. I saw the doc for less than 30min for such s long wait.


  • Patient Review 84

    5 out of 5 stars

    Reviewed on October 05, 2023 | Verified Review

    WONDERFUL !!!


  • Patient Review 85

    5 out of 5 stars

    Reviewed on October 04, 2023 | Verified Review

    Timely, friendly and courteous staff, professional, excellent care


  • Patient Review 86

    5 out of 5 stars

    Reviewed on October 04, 2023 | Verified Review

    Dr. Hanel and all staff.


  • Patient Review 87

    5 out of 5 stars

    Reviewed on September 28, 2023 | Verified Review

    Prompt and helpful


  • Patient Review 88

    5 out of 5 stars

    Reviewed on September 28, 2023 | Verified Review

    Dr. Hanel is a great Doctor. He is very precious man


  • Patient Review 89

    5 out of 5 stars

    Reviewed on September 28, 2023 | Verified Review

    Thank you!!


  • Patient Review 90

    5 out of 5 stars

    Reviewed on September 27, 2023 | Verified Review

    Efficiency, professionalism, excellent attention to health care needs


  • Patient Review 91

    5 out of 5 stars

    Reviewed on September 27, 2023 | Verified Review

    Everything ! Absolutely love Dr Hanel and his staff! His P.A. and medical staff are amazing!


  • Patient Review 92

    5 out of 5 stars

    Reviewed on September 27, 2023 | Verified Review

    Everyone we have dealt with is polite, personable and professional. Dr. Hanel is an excellent neurosurgeon who inspires confidence in what he says and does. He has a great team assisting him and when we visit with him we know we are in the best hands possible. Thank you all!


  • Patient Review 93

    5 out of 5 stars

    Reviewed on September 26, 2023 | Verified Review

    Great


  • Patient Review 94

    5 out of 5 stars

    Reviewed on September 21, 2023 | Verified Review

    The whole experience was excellence, from checking in to speaking with the doctor.


  • Patient Review 95

    5 out of 5 stars

    Reviewed on September 21, 2023 | Verified Review

    Ease of making appts....quality of care and professionalism


  • Patient Review 96

    5 out of 5 stars

    Reviewed on September 20, 2023 | Verified Review

    Very friendly, knowledgeable, responsive. Factual, having checked latest annual ultrasound results w Dr. Hanel.


  • Patient Review 97

    5 out of 5 stars

    Reviewed on September 20, 2023 | Verified Review

    Very professional and empathetic


  • Patient Review 98

    5 out of 5 stars

    Reviewed on September 14, 2023 | Verified Review

    they really Care for you very much


  • Patient Review 99

    5 out of 5 stars

    Reviewed on September 14, 2023 | Verified Review

    Besides the excellent care from a "cutting edge" neurosurgeon, the entire staff appears to be at the top of their game. Brain aneurysm is a scary situation yet I have always felt calm and well cared for. Each staff member from medical, to office support to nurses to food and cleaning personnel have been professional and kind. Any questions or concerns i may have are addressed quickly.


  • Patient Review 100

    5 out of 5 stars

    Reviewed on September 13, 2023 | Verified Review

    Was very professional and took the time to listen.


  • Patient Review 101

    5 out of 5 stars

    Reviewed on September 07, 2023 | Verified Review

    Friendliness and accuracy


  • Patient Review 102

    5 out of 5 stars

    Reviewed on September 07, 2023 | Verified Review

    The Doctor plus all the wonderful people in the office.


  • Patient Review 103

    5 out of 5 stars

    Reviewed on September 06, 2023 | Verified Review

    The staff was very professional and informative. They let me know what was going on. Dr. Hanel was very nice and a good surgeon. I hope I don't need any more of their services, but if I do I'mglad I am with this group of doctors.


  • Patient Review 104

    5 out of 5 stars

    Reviewed on September 06, 2023 | Verified Review

    I like dr Hanel, and all his staff. I m very confident to see him, very nice, proffesional.


  • Patient Review 105

    5 out of 5 stars

    Reviewed on September 06, 2023 | Verified Review

    I believe Dr Hanel is a great physician and I highly recommend him. His staff is very knowledgeable and caring.


  • Patient Review 106

    5 out of 5 stars

    Reviewed on September 06, 2023 | Verified Review

    Dr. Hanel is outstanding and has been for my family. He delivered for me and my mom.


  • Patient Review 107

    5 out of 5 stars

    Reviewed on August 31, 2023 | Verified Review

    Knowledgeable and expert doctors. Great and personable staff. I am very confident in their care.


  • Patient Review 108

    3.4 out of 5 stars

    Reviewed on August 31, 2023 | Verified Review

    Felt like there was less focus on what was the best plan for me and more on whether I would be a good candidate for their study.


  • Patient Review 109

    5 out of 5 stars

    Reviewed on August 30, 2023 | Verified Review

    I felt the consultation was very professional and informing. I feel much more confident about my condition after Dr. Hanel's consult and advice.


  • Patient Review 110

    5 out of 5 stars

    Reviewed on August 28, 2023 | Verified Review

    Dr. Hanel has performed two surgeries on me and both times were life changing experiences. He is a wonderful Dr. The entire staff at Lyerly has been great. I can???t imagine having any better treatment.


  • Patient Review 111

    5 out of 5 stars

    Reviewed on August 27, 2023 | Verified Review

    The confidence I feel in the professional and complanate service I received. Thank you Dr. Hanel and his staff.


  • Patient Review 112

    5 out of 5 stars

    Reviewed on August 23, 2023 | Verified Review

    La amabilidad de el staff y el doctor


  • Patient Review 113

    5 out of 5 stars

    Reviewed on August 23, 2023 | Verified Review

    Professional staff and appropriate number of staff members. Dr. Hanel is obviously highly educated and experienced.


  • Patient Review 114

    5 out of 5 stars

    Reviewed on August 23, 2023 | Verified Review

    Very professional and friendly practice.


  • Patient Review 115

    4.2 out of 5 stars

    Reviewed on August 23, 2023 | Verified Review

    Try not to over book


  • Patient Review 116

    5 out of 5 stars

    Reviewed on August 17, 2023 | Verified Review

    Everyone was very efficient and extremely polite and attentive


  • Patient Review 117

    4.6 out of 5 stars

    Reviewed on August 16, 2023 | Verified Review

    Having a Beaches location.


  • Patient Review 118

    5 out of 5 stars

    Reviewed on August 16, 2023 | Verified Review

    everything was great, the Doctor explained everything what is going to happen and the staff was pleasant


  • Patient Review 119

    5 out of 5 stars

    Reviewed on August 16, 2023 | Verified Review

    Very efficient???great staff!


  • Patient Review 120

    5 out of 5 stars

    Reviewed on August 16, 2023 | Verified Review

    Everybody was extremely hospitable and professional


  • Patient Review 121

    5 out of 5 stars

    Reviewed on August 16, 2023 | Verified Review

    People are friendly.


  • Patient Review 122

    5 out of 5 stars

    Reviewed on August 04, 2023 | Verified Review

    Coodination pre appointment and follow up ???? appointment in formation needed.


  • Patient Review 123

    5 out of 5 stars

    Reviewed on August 03, 2023 | Verified Review

    Easy to contact, amazing doctor, and no waiting around at appointments.


  • Patient Review 124

    5 out of 5 stars

    Reviewed on August 03, 2023 | Verified Review

    Prompt friendly service. Staff makes you feel at home. Doctors who care


  • Patient Review 125

    5 out of 5 stars

    Reviewed on August 02, 2023 | Verified Review

    Everyone that works there has a friendly attitude, very helpful , Dr. Habel comes in sut down and talks to in a manor you understand, he doesn't rush and listens to question that you have an explains it to you I would highly recommend him to anyone


  • Patient Review 126

    3 out of 5 stars

    Reviewed on August 02, 2023 | Verified Review

    I waited over an hour and when he came in it was only for 2 or 3 minutes. This appointment could have been done over the phone and could have saved me time and aggravation


  • Patient Review 127

    4.6 out of 5 stars

    Reviewed on August 02, 2023 | Verified Review

    The adventure you get trying to find the office. The warm and friendly staff and the doctors.


  • Patient Review 128

    4.6 out of 5 stars

    Reviewed on August 02, 2023 | Verified Review

    the help you gave us and the straight communication.


  • Patient Review 129

    5 out of 5 stars

    Reviewed on August 02, 2023 | Verified Review

    Extremely good doctor. Caring and curtious staff.


  • Patient Review 130

    5 out of 5 stars

    Reviewed on August 02, 2023 | Verified Review

    Everybody was very friendly and extremely efficient. A very professional office!!!!


  • Patient Review 131

    5 out of 5 stars

    Reviewed on August 02, 2023 | Verified Review

    I love Dr. Hanal and the staff is always pleasant.


  • Patient Review 132

    5 out of 5 stars

    Reviewed on July 27, 2023 | Verified Review

    Great visit!


  • Patient Review 133

    5 out of 5 stars

    Reviewed on July 27, 2023 | Verified Review

    Professional,sensitive and friendly


  • Patient Review 134

    5 out of 5 stars

    Reviewed on July 26, 2023 | Verified Review

    They were to the point in our description .


  • Patient Review 135

    5 out of 5 stars

    Reviewed on July 26, 2023 | Verified Review

    Very kind staff from start to finish. Checking in was a breeze and they were very kind about us being a few minutes late. Very accommodating. Nurses were very kind and thoughtful and Dr Hanel made us feel very comfortable.


  • Patient Review 136

    4.2 out of 5 stars

    Reviewed on July 26, 2023 | Verified Review

    Make sure personal cell phones are turned too silenced, acknowledge the patient then family let the patient say whatever. This last visit was the worst


  • Patient Review 137

    5 out of 5 stars

    Reviewed on July 20, 2023 | Verified Review

    Dr Hanel always takes his time and answers all our questions even if he is running behind. He is a great neurosurgeon and would recommend him to everyone.


  • Patient Review 138

    5 out of 5 stars

    Reviewed on July 20, 2023 | Verified Review

    Professional friendly staff. Go above and beyond to ensure that you are taken care of. Explain in detail your options so that you have the best health plan going forward.


  • Patient Review 139

    5 out of 5 stars

    Reviewed on July 19, 2023 | Verified Review

    Love Dr. Hanel. He explains things well. Great "bedside manner" I feel confident in his knowledge.


  • Patient Review 140

    5 out of 5 stars

    Reviewed on July 19, 2023 | Verified Review

    Very kind and attentive staff. Dr. Hanel is also amazing at what he does!


  • Patient Review 141

    5 out of 5 stars

    Reviewed on July 19, 2023 | Verified Review

    Dr. Hanel and his staff!!!


  • Patient Review 142

    5 out of 5 stars

    Reviewed on July 19, 2023 | Verified Review

    It made for a very interesting appointment I have to say. We were impressed with everyone we interacted with so much so that we elected to return next year to your location.


  • Patient Review 143

    5 out of 5 stars

    Reviewed on July 06, 2023 | Verified Review

    Dr. Hanel is very kind. Getting operated on is scary., but he is so kind it makes the fear go away.I feel like I am lucky to be treated/diagnosed by him and or other staff members at Lyerly,


  • Patient Review 144

    5 out of 5 stars

    Reviewed on July 06, 2023 | Verified Review

    Everyone is very helpful and pleasant ????


  • Patient Review 145

    5 out of 5 stars

    Reviewed on July 06, 2023 | Verified Review

    How the doctor explain everything with details. The stand for very polite and respectful..


  • Patient Review 146

    5 out of 5 stars

    Reviewed on July 06, 2023 | Verified Review

    Friendly and knowledgeable staff.


  • Patient Review 147

    5 out of 5 stars

    Reviewed on July 06, 2023 | Verified Review

    Everyone is takes their time to explain things


  • Patient Review 148

    5 out of 5 stars

    Reviewed on July 06, 2023 | Verified Review

    Dr. ??????????????? Dr. Assistants ??????????????? Front staff ?????? Scheduling 0 I go here for the professionals. However, the front and Scheduling staff screwed so many things up it's crazy. One time they called me from the front while I was still in the room bc they forgot I was in there. They mess up Scheduling all the time. Horrible. I only go bc the Dr is great and saved my life. The rest is terrible and be prepared for a million mistakes. Dr. Hanel and his direct team are amazing. He's an amazing Dr and also genuinely a good person. If not for him, I would not go here.


  • Patient Review 149

    5 out of 5 stars

    Reviewed on July 06, 2023 | Verified Review

    I like my doctor. Dr. Hanel, very much. He is a caring person and makes me feel that he is sincere. He is the best!!


  • Patient Review 150

    5 out of 5 stars

    Reviewed on July 06, 2023 | Verified Review

    We are very happy with the Lyerly department wonderful Doctors and associates in all departments and services.


  • Patient Review 151

    5 out of 5 stars

    Reviewed on July 03, 2023 | Verified Review

    Great Dr. great service


  • Patient Review 152

    5 out of 5 stars

    Reviewed on July 01, 2023 | Verified Review

    Friendly staff.


  • Patient Review 153

    5 out of 5 stars

    Reviewed on June 29, 2023 | Verified Review

    Very professional and know what they're doing. Organized and knowledgeable.


  • Patient Review 154

    5 out of 5 stars

    Reviewed on June 29, 2023 | Verified Review

    My surgery was successful. I am grateful for your service.


  • Patient Review 155

    5 out of 5 stars

    Reviewed on June 29, 2023 | Verified Review

    Dr. Ricardo Hannel is kind and best Doctor for me! Amen.????


  • Patient Review 156

    5 out of 5 stars

    Reviewed on June 28, 2023 | Verified Review

    The quality of care, knowledge, and compassion of all the staff and Dr. Hanel. I must say Dr.Hanel???s bedside manner is superior to any physician I have met with in the past. Under so much stress, he was able to make me feel cared for and as comfortable as I could be under the circumstances. Staff presents with smiles and positive attitudes! Kudos to all!!!!


  • Patient Review 157

    5 out of 5 stars

    Reviewed on June 28, 2023 | Verified Review

    The Continuity of care culture. The driven purpose is to get to the root of the problem to improve a better quality of life.


  • Patient Review 158

    5 out of 5 stars

    Reviewed on June 26, 2023 | Verified Review

    Dr Hagel and staff are great


  • Patient Review 159

    5 out of 5 stars

    Reviewed on June 22, 2023 | Verified Review

    Prompt and professional. Very friendly.


  • Patient Review 160

    5 out of 5 stars

    Reviewed on June 22, 2023 | Verified Review

    They were outstanding!!!!


  • Patient Review 161

    5 out of 5 stars

    Reviewed on June 21, 2023 | Verified Review

    Prompt and professional.


  • Patient Review 162

    5 out of 5 stars

    Reviewed on June 21, 2023 | Verified Review

    The knowledge that came with experience to not only take care of the patient but also the patient???s family Thank you!


  • Patient Review 163

    5 out of 5 stars

    Reviewed on June 21, 2023 | Verified Review

    From reception desk to exiting office every employee encounter is always pleasant. Staff are very knowledgeable. I know they are up to date on my care and concerned for my ongoing state of mind after treatment and every follow up appointment. My surgery was a very frightening event and the reassurance I received from Dr. Hanel and nurses was so appreciated.


  • Patient Review 164

    5 out of 5 stars

    Reviewed on June 21, 2023 | Verified Review

    All the staff was excellent! Very helpful and very kind ! Thoughtful and professional!


  • Patient Review 165

    5 out of 5 stars

    Reviewed on June 18, 2023 | Verified Review

    Everything


  • Patient Review 166

    5 out of 5 stars

    Reviewed on June 15, 2023 | Verified Review

    Very kind and concerned employees


  • Patient Review 167

    5 out of 5 stars

    Reviewed on June 15, 2023 | Verified Review

    Dr Hanel and his support team are totally awesome!


  • Patient Review 168

    5 out of 5 stars

    Reviewed on June 15, 2023 | Verified Review

    excellent customer care followed Dr. Hanel from Mayo; wouldn't have it any other way. Dr. Hanell is the BEST


  • Patient Review 169

    5 out of 5 stars

    Reviewed on June 14, 2023 | Verified Review

    The Doctors, staff and atmosphere are top notch. The care and information you receive from them are off the charts. They make you feel like family and not just a patient for money. Love them. Sandra S.


  • Patient Review 170

    5 out of 5 stars

    Reviewed on June 14, 2023 | Verified Review

    They where great and very patient with me


  • Patient Review 171

    5 out of 5 stars

    Reviewed on June 08, 2023 | Verified Review

    Professional, knowledgeable, and patient friendly. Shows concern about patients, and what their concerns are.


  • Patient Review 172

    5 out of 5 stars

    Reviewed on June 07, 2023 | Verified Review

    Dr. Hanel & everyone who works at Lyerly are conscious, caring & competent. Love you


  • Patient Review 173

    5 out of 5 stars

    Reviewed on June 02, 2023 | Verified Review

    Entire team is great!!


  • Patient Review 174

    5 out of 5 stars

    Reviewed on June 02, 2023 | Verified Review

    Very friendly. Make you feel like they really care.


  • Patient Review 175

    5 out of 5 stars

    Reviewed on June 01, 2023 | Verified Review

    Very good service with very caring people


  • Patient Review 176

    5 out of 5 stars

    Reviewed on June 01, 2023 | Verified Review

    Dr. Hanel responded so quickly when my husband had a stroke! The whole office staff is so friendly and efficient that we feel we are in the best hands.


  • Patient Review 177

    4.6 out of 5 stars

    Reviewed on June 01, 2023 | Verified Review

    The attention to detail and competence of the staff.


  • Patient Review 178

    5 out of 5 stars

    Reviewed on June 01, 2023 | Verified Review

    All personal I came in contact with.


  • Patient Review 179

    5 out of 5 stars

    Reviewed on June 01, 2023 | Verified Review

    Professional staff, gave information freely.


  • Patient Review 180

    5 out of 5 stars

    Reviewed on June 01, 2023 | Verified Review

    The care and attention that you pay to your patients.


  • Patient Review 181

    5 out of 5 stars

    Reviewed on June 01, 2023 | Verified Review

    Over all is Excellent


  • Patient Review 182

    5 out of 5 stars

    Reviewed on June 01, 2023 | Verified Review

    Explained procedures well.


  • Patient Review 183

    5 out of 5 stars

    Reviewed on June 01, 2023 | Verified Review

    Ok


  • Patient Review 184

    5 out of 5 stars

    Reviewed on May 31, 2023 | Verified Review

    Professionalism and attitude of doctor.


  • Patient Review 185

    5 out of 5 stars

    Reviewed on May 31, 2023 | Verified Review

    Staff and doctors are friendly and caring!


  • Patient Review 186

    5 out of 5 stars

    Reviewed on May 31, 2023 | Verified Review

    Dr. And staff very good and professional Dr. Hanel, explain everything.


  • Patient Review 187

    4.2 out of 5 stars

    Reviewed on May 28, 2023 | Verified Review

    We want a receptionist to be available when we call back as we are always on the phone ready to answer when you call back to schedule an appointment.


  • Patient Review 188

    5 out of 5 stars

    Reviewed on May 28, 2023 | Verified Review

    Every thing


  • Patient Review 189

    4.6 out of 5 stars

    Reviewed on May 25, 2023 | Verified Review

    Relatively short wait time, pleasant, efficient staff.


  • Patient Review 190

    5 out of 5 stars

    Reviewed on May 25, 2023 | Verified Review

    Front desk staff very friendly. Dr Hanel very knowledgeable, easy to talk to and friendly.


  • Patient Review 191

    5 out of 5 stars

    Reviewed on May 24, 2023 | Verified Review

    The service and congeniality as well as the concern Of staff from making an appointment to being seen.


  • Patient Review 192

    5 out of 5 stars

    Reviewed on May 24, 2023 | Verified Review

    The staff was great, and supportive


  • Patient Review 193

    5 out of 5 stars

    Reviewed on May 24, 2023 | Verified Review

    Great team


  • Patient Review 194

    5 out of 5 stars

    Reviewed on May 24, 2023 | Verified Review

    Quality surgeons staff and assistance


  • Patient Review 195

    5 out of 5 stars

    Reviewed on May 20, 2023 | Verified Review

    Visit on time as scheduled. Staff was great and problem was discussed at great length.


  • Patient Review 196

    5 out of 5 stars

    Reviewed on May 18, 2023 | Verified Review

    Good


  • Patient Review 197

    5 out of 5 stars

    Reviewed on May 18, 2023 | Verified Review

    you have the very best doctor.


  • Patient Review 198

    5 out of 5 stars

    Reviewed on May 18, 2023 | Verified Review

    Everyone was very attentive and pleasant. The PA was so nice. Finally a Dr who appears to be very sensitive and caring about his patients needs. Very good ??? bedside??? manners.


  • Patient Review 199

    5 out of 5 stars

    Reviewed on May 17, 2023 | Verified Review

    My Doctor is WONDERFUL he saved my life


  • Patient Review 200

    5 out of 5 stars

    Reviewed on May 17, 2023 | Verified Review

    Very professional and friendly.


  • Patient Review 201

    5 out of 5 stars

    Reviewed on May 17, 2023 | Verified Review

    Scheduler was amazing. Dr Handel???s med asst and nurse were very informative and listened to my concerns..


  • Patient Review 202

    5 out of 5 stars

    Reviewed on May 17, 2023 | Verified Review

    Orderly and right to the point with Dr Haney. Was in and out within 30 minutes.


  • Patient Review 203

    5 out of 5 stars

    Reviewed on May 17, 2023 | Verified Review

    Dr. Hanel is great with patients. He is personable and presents the options in a clear concise manner and allows time for questions. We were impressed.


  • Patient Review 204

    5 out of 5 stars

    Reviewed on May 13, 2023 | Verified Review

    My experience with Lyerly group is in 2018 my 52 yr old son had a stroke and Dr Hanel saved my son's life when another hospital said there was nothing they could do for him, he was sent to Lyerly Group in Babtist down town Dr Hanley preformed miracle and not only saved his life but minimized a massive stroke.i have no reservation on their ability thank you all .


  • Patient Review 205

    5 out of 5 stars

    Reviewed on May 13, 2023 | Verified Review

    Friendly very friendly


  • Patient Review 206

    5 out of 5 stars

    Reviewed on May 11, 2023 | Verified Review

    The personal professional treatment


  • Patient Review 207

    4.6 out of 5 stars

    Reviewed on May 10, 2023 | Verified Review

    Hi everyone was very nice, kind and caring.


  • Patient Review 208

    5 out of 5 stars

    Reviewed on May 10, 2023 | Verified Review

    I had a procedure at Baptist and Lyerly sent in The A-Team. My experience both with Baptist and especially Lyerly has prompted me to move all of my specialists, which there are a few, to Baptist. They fixed something rather important that my cardiothoracic apparently skipped over when I had a triple bypass.


  • Patient Review 209

    5 out of 5 stars

    Reviewed on May 10, 2023 | Verified Review

    Impressed with expertise of Dr


  • Patient Review 210

    5 out of 5 stars

    Reviewed on May 10, 2023 | Verified Review

    Friendly, efficient staff


  • Patient Review 211

    5 out of 5 stars

    Reviewed on May 10, 2023 | Verified Review

    The staff is very nice and Dr Hanel is unbelievably kind and understanding of what you as a patient is going through! ! He saved my life and I will be forever grateful!


  • Patient Review 212

    5 out of 5 stars

    Reviewed on May 10, 2023 | Verified Review

    Very patient oriented organization. You truly feel special with this group. I have been with Dr. Hanel and his team for over 10 years now. Would recommend this office without hesitation.


  • Patient Review 213

    5 out of 5 stars

    Reviewed on May 10, 2023 | Verified Review

    The friendliness, courtesy and knowledge of the hospital's staff.


  • Patient Review 214

    5 out of 5 stars

    Reviewed on May 10, 2023 | Verified Review

    He's a Doctor who listened very carefully to me the patient and also explained all to me in a kind and very understanding manera. Very professional office with very sweet nurses .


  • Patient Review 215

    5 out of 5 stars

    Reviewed on May 06, 2023 | Verified Review

    Physicians are professional and ensure you have knowledge of your diagnosis and treatment plan.


  • Patient Review 216

    5 out of 5 stars

    Reviewed on May 04, 2023 | Verified Review

    Dr Hanel and his professional staff are the kindest and most comforting staff after a person like me had a stent placed in an artery going to my brain stem. I can't say enough thank you's for the calming and attitude they gave during a very traumatizing time of my life.


  • Patient Review 217

    5 out of 5 stars

    Reviewed on May 04, 2023 | Verified Review

    Great working Enviromint, Services and responsiveness at its best!


  • Patient Review 218

    5 out of 5 stars

    Reviewed on May 04, 2023 | Verified Review

    everything


  • Patient Review 219

    5 out of 5 stars

    Reviewed on May 04, 2023 | Verified Review

    Very experienced & caring neurosurgeon & support staff.


  • Patient Review 220

    5 out of 5 stars

    Reviewed on May 03, 2023 | Verified Review

    Your employees are pleasant, friendly, and professional.


  • Patient Review 221

    5 out of 5 stars

    Reviewed on May 03, 2023 | Verified Review

    Staff efficient, polite kind and professional


  • Patient Review 222

    5 out of 5 stars

    Reviewed on May 03, 2023 | Verified Review

    I just trust Dr Hanel. Cannot really explain it better than that.


  • Patient Review 223

    5 out of 5 stars

    Reviewed on April 29, 2023 | Verified Review

    Dr. Hanel was so kind and warm. Megan his scheduler also worked so hard to get me an appt.


  • Patient Review 224

    5 out of 5 stars

    Reviewed on April 28, 2023 | Verified Review

    Staff - no waiting


  • Patient Review 225

    5 out of 5 stars

    Reviewed on April 27, 2023 | Verified Review

    Very knowledgeable and professional. The only place to be for aneurysms and any other brain related issues.


  • Patient Review 226

    5 out of 5 stars

    Reviewed on April 27, 2023 | Verified Review

    Well organized very timely good listeners. Doc Hanel has a great knack at explaining serious conditions in a simple easy way to understand without inducing fear.


  • Patient Review 227

    5 out of 5 stars

    Reviewed on April 27, 2023 | Verified Review

    Exceptional service. JoAlly and Kim are amazing. Dr. Hanel inspires confidence. As a plus, he is wonderfully warm and makes you feel like he truly cares about you and whatever is going on. He doesn't talk down but explains things. He is instantly likeable. And I absolutely put all of my trust into him almost immediately. The clinic is beautiful. Baptist Medical Center is huge but now I will be able to find the clinic without a problem. Absolutely wonderful! Thank you Dr. Hanel for easing my mind about my issue and for caring.


  • Patient Review 228

    5 out of 5 stars

    Reviewed on April 27, 2023 | Verified Review

    The staff


  • Patient Review 229

    5 out of 5 stars

    Reviewed on April 27, 2023 | Verified Review

    Professional compassion caring outstanding effort to do what is right for the patient.


  • Patient Review 230

    5 out of 5 stars

    Reviewed on April 26, 2023 | Verified Review

    You completed the test and gave us the results


  • Patient Review 231

    5 out of 5 stars

    Reviewed on April 26, 2023 | Verified Review

    Dr Hanel, his nurses and assistants made for a positive experience. They were all kind, considerate and professional. My wait was a bit longer than expected but Dr. Hanel???s bedside manner and thorough communication made up for the wait. I would definitely recommend this doctor in this office.


  • Patient Review 232

    5 out of 5 stars

    Reviewed on April 26, 2023 | Verified Review

    Dr Hanel


  • Patient Review 233

    5 out of 5 stars

    Reviewed on April 26, 2023 | Verified Review

    Dr Hanel and his nurse were very nice and professional however the front desk to check in were not very friendly or personable.


  • Patient Review 234

    5 out of 5 stars

    Reviewed on April 26, 2023 | Verified Review

    Everything! Dr Hanel and all other Drs I met during my surgery and their staff. They are all very kind and understanding and are willing to find answers as to questions you may have. All are very professional.


  • Patient Review 235

    5 out of 5 stars

    Reviewed on April 26, 2023 | Verified Review

    Office staff is very friendly and helpful. Dr. Hanel is very professional and thorough.


  • Patient Review 236

    5 out of 5 stars

    Reviewed on April 26, 2023 | Verified Review

    we were thoroughly informed about test results all my questions were answered. staff well informed and easy to understand. staff very professional


  • Patient Review 237

    5 out of 5 stars

    Reviewed on April 26, 2023 | Verified Review

    They are very friendly and clear on why they are making the decisions concerning your health


  • Patient Review 238

    5 out of 5 stars

    Reviewed on April 26, 2023 | Verified Review

    Appointment was on time which makes a big difference.


  • Patient Review 239

    5 out of 5 stars

    Reviewed on April 20, 2023 | Verified Review

    Everything. Dr. Hanel and his staff are phenomenal


  • Patient Review 240

    5 out of 5 stars

    Reviewed on April 20, 2023 | Verified Review

    Dr. Hanel is an outstanding surgeon. He exudes confidence, competence and professionalism. His support staff are also very professional and have made me very comfortable with their level of care. Although any surgery is a concern when you are the patient, I am happy with the knowledge that Dr. Hanel will be the one who will be doing it.


  • Patient Review 241

    5 out of 5 stars

    Reviewed on April 19, 2023 | Verified Review

    Everything. :)


  • Patient Review 242

    5 out of 5 stars

    Reviewed on April 19, 2023 | Verified Review

    Prompt and professional. Kind staff - especially Dr. Hanel.


  • Patient Review 243

    5 out of 5 stars

    Reviewed on April 13, 2023 | Verified Review

    I have been a patient of Dr. Hanel for more than five years now. He is the ultimate professional in the area of neurosurgery. His reputation is glowing and deservedly so. I have continually been treated with respect, courtesy and kindness by the physician and his entire staff. Five stars to all!


  • Patient Review 244

    5 out of 5 stars

    Reviewed on April 12, 2023 | Verified Review

    Personally delivered science with real statusand expectations, Bravo


  • Patient Review 245

    5 out of 5 stars

    Reviewed on April 10, 2023 | Verified Review

    You actually are concerned about your patients. I find that so many doctors now days just don't care anymore and treat you like a number instead of a real person. Thank you for caring.


  • Patient Review 246

    5 out of 5 stars

    Reviewed on April 08, 2023 | Verified Review

    Knowledge, skills, support provided by all staFF MEMBERS! Excellent service in a nurturing environment!


  • Patient Review 247

    5 out of 5 stars

    Reviewed on April 07, 2023 | Verified Review

    Dr. Hanel is a highly skilled surgeon who truly cares about his patients and strives to provide the absolute best surgical experience . His knowledge, expertise and affable manner is a winning combination! He is amazing! I have every confidence in him . The medical personnel are just as friendly, caring and competent. In addition they are kind, courteous, patient, and so very helpful and return calls in a timely manner. I would like to commend Peter, Noemi, JoAlly, and Elizabeth. The surgical team was incredible. I felt very comfortable under their care.


  • Patient Review 248

    5 out of 5 stars

    Reviewed on April 06, 2023 | Verified Review

    The best drs ever


  • Patient Review 249

    5 out of 5 stars

    Reviewed on April 06, 2023 | Verified Review

    EVERYTHING, YOU'AL ARE TO HE BEST


  • Patient Review 250

    5 out of 5 stars

    Reviewed on April 06, 2023 | Verified Review

    Short waits. friendly staff. I really like Doctor Hanel.


  • Patient Review 251

    5 out of 5 stars

    Reviewed on April 05, 2023 | Verified Review

    Extremely professional and friendly staff. I cannot praise Dr. Hanel and his staff highly enough!!


  • Patient Review 252

    5 out of 5 stars

    Reviewed on April 05, 2023 | Verified Review

    Professionalism - care and concern shown to all- friendly staff???.. all very knowledgeable!


  • Patient Review 253

    5 out of 5 stars

    Reviewed on April 05, 2023 | Verified Review

    Efficient, personable, thorough


  • Patient Review 254

    5 out of 5 stars

    Reviewed on April 05, 2023 | Verified Review

    I think Dr Hanel is great and his staff is fantastic


  • Patient Review 255

    5 out of 5 stars

    Reviewed on April 05, 2023 | Verified Review

    Great Doctors. Especially thankful for Dr. Hanel. He saved my life.


  • Patient Review 256

    5 out of 5 stars

    Reviewed on April 01, 2023 | Verified Review

    Excellent medical care saves lives.


  • Patient Review 257

    5 out of 5 stars

    Reviewed on March 31, 2023 | Verified Review

    Good customer service and quality doctors


  • Patient Review 258

    5 out of 5 stars

    Reviewed on March 30, 2023 | Verified Review

    Very polite and helpful office staff. Dr. Hansel and staff are easy to communicate with.


  • Patient Review 259

    5 out of 5 stars

    Reviewed on March 30, 2023 | Verified Review

    Dr. Hanel and his staff are phenomenal! They know what they are doing and do it with warmth, compassion and professionalism!


  • Patient Review 260

    5 out of 5 stars

    Reviewed on March 30, 2023 | Verified Review

    Very professional kind n will listen to you on your visit. The doctors are willing to listen as u explain your situation.


  • Patient Review 261

    4.2 out of 5 stars

    Reviewed on March 30, 2023 | Verified Review

    I will share later after my procedure


  • Patient Review 262

    5 out of 5 stars

    Reviewed on March 30, 2023 | Verified Review

    Everything


  • Patient Review 263

    5 out of 5 stars

    Reviewed on March 29, 2023 | Verified Review

    Great experience


  • Patient Review 264

    4.6 out of 5 stars

    Reviewed on March 29, 2023 | Verified Review

    Everyone was professional, friendly and personable. I liked going to Baptist Beaches office because there's no traffic or trains, parking is easy and not a long walk to get in the building.


  • Patient Review 265

    3.8 out of 5 stars

    Reviewed on March 29, 2023 | Verified Review

    It's not much I can say seeing that all I had was an appointment to see the doctor.


  • Patient Review 266

    5 out of 5 stars

    Reviewed on March 29, 2023 | Verified Review

    Very prompt, professional,extremely knowledgeable, friendly, you can trust them!


  • Patient Review 267

    5 out of 5 stars

    Reviewed on March 29, 2023 | Verified Review

    You did a great job on my surgery


  • Patient Review 268

    5 out of 5 stars

    Reviewed on March 27, 2023 | Verified Review

    professional and quick


  • Patient Review 269

    5 out of 5 stars

    Reviewed on March 25, 2023 | Verified Review

    The pleasantness of the staff


  • Patient Review 270

    5 out of 5 stars

    Reviewed on March 25, 2023 | Verified Review

    Excellent physicians. Very caring personnel. Treatment is well coordinated.


  • Patient Review 271

    4.6 out of 5 stars

    Reviewed on March 24, 2023 | Verified Review

    The nurses was polite and friendly very professional.


  • Patient Review 272

    5 out of 5 stars

    Reviewed on March 24, 2023 | Verified Review

    Friendly Staff, listens to patients, answers questions, and the Physician, Ricardo Hanel is Awesome!!!


  • Patient Review 273

    5 out of 5 stars

    Reviewed on March 24, 2023 | Verified Review

    Dr. Hanel is very professional, very nice, the staff also. They greeted us, they were very polite. The offices were clean.


  • Patient Review 274

    5 out of 5 stars

    Reviewed on March 20, 2023 | Verified Review

    Dr Hanel is the best!


  • Patient Review 275

    5 out of 5 stars

    Reviewed on March 15, 2023 | Verified Review

    Staff is professional and friendly. Dr. Hanel is brilliant and a very nice person.


  • Patient Review 276

    5 out of 5 stars

    Reviewed on March 15, 2023 | Verified Review

    Great service


  • Patient Review 277

    5 out of 5 stars

    Reviewed on March 13, 2023 | Verified Review

    No complaints. All was friendly and professional. Hats off to Nurse Elizabeth and Doctor Hanel.


  • Patient Review 278

    5 out of 5 stars

    Reviewed on March 12, 2023 | Verified Review

    They are friendly and answer all Questions with helpful information! They have patience with me at all times which helps me understand what is needed to get better!


  • Patient Review 279

    5 out of 5 stars

    Reviewed on March 11, 2023 | Verified Review

    Everyone is very helpful, informative and caring.


  • Patient Review 280

    5 out of 5 stars

    Reviewed on March 09, 2023 | Verified Review

    Excellet


  • Patient Review 281

    5 out of 5 stars

    Reviewed on March 08, 2023 | Verified Review

    Dr Hanel is the best


  • Patient Review 282

    5 out of 5 stars

    Reviewed on March 08, 2023 | Verified Review

    You no your job and good at it


  • Patient Review 283

    5 out of 5 stars

    Reviewed on March 08, 2023 | Verified Review

    I was impressed with the friendly and professional staff there and very impressed with Dr. Hanel.


  • Patient Review 284

    5 out of 5 stars

    Reviewed on March 08, 2023 | Verified Review

    Very caring, very professional. Answered all my questions.


  • Patient Review 285

    5 out of 5 stars

    Reviewed on March 08, 2023 | Verified Review

    Dr Handel is awesome. Very personable and always smiling


  • Patient Review 286

    5 out of 5 stars

    Reviewed on March 08, 2023 | Verified Review

    Lyerly has the best communication & patient care we have experienced. If you ever have a question someone will always get in touch with you in a timely manner. Dr Hanel and his team are amazing at what they do!


  • Patient Review 287

    5 out of 5 stars

    Reviewed on March 08, 2023 | Verified Review

    All the team are polite and had some attention with me.


  • Patient Review 288

    5 out of 5 stars

    Reviewed on March 04, 2023 | Verified Review

    Dr. Hanel and his staff are caring and professional!!


  • Patient Review 289

    4.6 out of 5 stars

    Reviewed on March 03, 2023 | Verified Review

    Very satisfied with everyone we encountered. Thanks.


  • Patient Review 290

    4.2 out of 5 stars

    Reviewed on March 03, 2023 | Verified Review

    Get the facts right I???m not 76 am 67 am not takingXarotto am taking Alicante did not go to Nassau wonder if they have the right chart


  • Patient Review 291

    5 out of 5 stars

    Reviewed on March 03, 2023 | Verified Review

    Everyone was friendly and competent


  • Patient Review 292

    5 out of 5 stars

    Reviewed on March 03, 2023 | Verified Review

    I have used liarly for neurosurgeon consult and for back surgery 2 years ago. The physicians are fantastic. The care team is fantastic. My experience was surgery was top notch teamwork. Having been in the health care field for over 40 years, I can say that I've never seen better health care. I had surgery during the COVID epidemic and every precaution was taken for sterility etc. My recent experience has been being seen post. TIA. I was able to get an appointment quickly and the neurosurgeon much fantastic and explained everything to me and answered all my questions and his team was very caring


  • Patient Review 293

    5 out of 5 stars

    Reviewed on March 03, 2023 | Verified Review

    Dr. Handel took his time with us and explained what was going on and how what follow up we should do.


  • Patient Review 294

    5 out of 5 stars

    Reviewed on March 03, 2023 | Verified Review

    Professional and very thorough. Very pleased with my initial visit and what will happen next. Everything was explained and very happy I chose Lyerly.


  • Patient Review 295

    5 out of 5 stars

    Reviewed on July 15, 2022 | Verified Review

    Caring and you truly listen to your patients


  • Patient Review 296

    5 out of 5 stars

    Reviewed on July 14, 2022 | Verified Review

    I like the confidence in the staff, that makes the patient feel comfortable. I also like the attention to detail!


  • Patient Review 297

    5 out of 5 stars

    Reviewed on July 14, 2022 | Verified Review

    Megan has been amazing from our very first phone call. Dr Hanel is very comforting and listens which is extremely important especially when it comes to neurological issues. I felt at ease after being so nervous. I cant thank you both enough for your help!!! See you soon.


  • Patient Review 298

    5 out of 5 stars

    Reviewed on July 14, 2022 | Verified Review

    Very Professional, likeable, exudes confidence.


  • Patient Review 299

    5 out of 5 stars

    Reviewed on July 14, 2022 | Verified Review

    Everyone was very kind and professional. Dr. Hanel took plenty of time to inform us and answer our questions.


  • Patient Review 300

    5 out of 5 stars

    Reviewed on July 14, 2022 | Verified Review

    El trat?? al paciente Muy servicial y sobre todo explicando muy bien al cliente excelente profesionales de la salud


  • Patient Review 301

    5 out of 5 stars

    Reviewed on July 13, 2022 | Verified Review

    Professional and caring. Felt I was in safe hands.


  • Patient Review 302

    1.8 out of 5 stars

    Reviewed on July 10, 2022 | Verified Review

    Had my MRI on May 11. Took until July 8 to confirm the results. Totally unacceptable delays and lack of communication.


  • Patient Review 303

    5 out of 5 stars

    Reviewed on July 10, 2022 | Verified Review

    Professional


  • Patient Review 304

    5 out of 5 stars

    Reviewed on July 09, 2022 | Verified Review

    Polite, clean, sensitive, timely, what else can I say. I???m thoroughly happy! Sara


  • Patient Review 305

    5 out of 5 stars

    Reviewed on July 09, 2022 | Verified Review

    I love the group of doctors at Lyerly. I put all my faith in them and especially Dr Hanel!!!!!


  • Patient Review 306

    5 out of 5 stars

    Reviewed on July 08, 2022 | Verified Review

    Staff was courteous, helpful and friendly. I was taken back to the examination room at my scheduled time. Dr. Hanel was excellent. He explained everything clearly, answered my questions and was reassuring as to the plan of action for my case. He also made a referral to another specialist for continued care for the condition that he indicated was most likely the cause of my recent symptoms.


  • Patient Review 307

    5 out of 5 stars

    Reviewed on July 07, 2022 | Verified Review

    Explains the procedure and very good at what he does


  • Patient Review 308

    5 out of 5 stars

    Reviewed on July 07, 2022 | Verified Review

    Love Doctor Hanel and his staff. Competent and caring


  • Patient Review 309

    5 out of 5 stars

    Reviewed on July 07, 2022 | Verified Review

    Great Doctors and staff. Very helpful, kind, compassionate and caring.


  • Patient Review 310

    5 out of 5 stars

    Reviewed on July 07, 2022 | Verified Review

    Very kind and considerate


  • Patient Review 311

    5 out of 5 stars

    Reviewed on July 07, 2022 | Verified Review

    Very professional Explained things very clear


  • Patient Review 312

    5 out of 5 stars

    Reviewed on July 07, 2022 | Verified Review

    Great caring staff, everyone is very professional and knowledgeable and available to help. I can not thank you enough for taking just great care of me! Thank You! ????


  • Patient Review 313

    5 out of 5 stars

    Reviewed on July 03, 2022 | Verified Review

    From the initial phone call to appointment the entire staff was professional, friendly, helpful and efficient.


  • Patient Review 314

    5 out of 5 stars

    Reviewed on July 03, 2022 | Verified Review

    Everyone was friendly and attentive


  • Patient Review 315

    5 out of 5 stars

    Reviewed on July 03, 2022 | Verified Review

    Seems to be very complete and very patient with any questions that I had.


  • Patient Review 316

    5 out of 5 stars

    Reviewed on July 03, 2022 | Verified Review

    Everyone is very nice and helpful and answers all my questions. Dr. Hanel is great, he's the best


  • Patient Review 317

    5 out of 5 stars

    Reviewed on July 01, 2022 | Verified Review

    Dr. Hanel and the staff


  • Patient Review 318

    5 out of 5 stars

    Reviewed on June 30, 2022 | Verified Review

    Friendly and efficient!!


  • Patient Review 319

    5 out of 5 stars

    Reviewed on June 27, 2022 | Verified Review

    Ease of appointments. Friendly staff Qualified Surgeons


  • Patient Review 320

    5 out of 5 stars

    Reviewed on June 26, 2022 | Verified Review

    he doctor was very experience about my condiion


  • Patient Review 321

    5 out of 5 stars

    Reviewed on June 24, 2022 | Verified Review

    Everyone in the office was so personable and cheerful. Dr hanel was extremely professional and knowledgeable and has an excellent bedside manner.


  • Patient Review 322

    5 out of 5 stars

    Reviewed on June 24, 2022 | Verified Review

    Very kind and professional.


  • Patient Review 323

    5 out of 5 stars

    Reviewed on June 24, 2022 | Verified Review

    Dr. Hanel is very professional and courteous.


  • Patient Review 324

    5 out of 5 stars

    Reviewed on June 24, 2022 | Verified Review

    Easy parking


  • Patient Review 325

    5 out of 5 stars

    Reviewed on June 18, 2022 | Verified Review

    Dr Hanel is amazing and the staff were so nice.


  • Patient Review 326

    5 out of 5 stars

    Reviewed on June 05, 2022 | Verified Review

    Great Doctors


  • Patient Review 327

    4.6 out of 5 stars

    Reviewed on June 05, 2022 | Verified Review

    It was very professional


  • Patient Review 328

    5 out of 5 stars

    Reviewed on June 04, 2022 | Verified Review

    no waiting, professional staff


  • Patient Review 329

    4.6 out of 5 stars

    Reviewed on June 04, 2022 | Verified Review

    I like Dr. Hanel. He???s a great Neurologist


  • Patient Review 330

    5 out of 5 stars

    Reviewed on June 04, 2022 | Verified Review

    Dr. Hannel and his team of professionals.


  • Patient Review 331

    5 out of 5 stars

    Reviewed on June 04, 2022 | Verified Review

    I liked Dr. Hanel. Things seemed efficient.


  • Patient Review 332

    5 out of 5 stars

    Reviewed on June 03, 2022 | Verified Review

    Thorough, friendly, and comprehensive.


  • Patient Review 333

    5 out of 5 stars

    Reviewed on May 29, 2022 | Verified Review

    everything


  • Patient Review 334

    5 out of 5 stars

    Reviewed on May 29, 2022 | Verified Review

    uptodate on latest procedures


  • Patient Review 335

    5 out of 5 stars

    Reviewed on May 28, 2022 | Verified Review

    The staff is great. When I had my aneurysm surgery I had to stay on the recovery floor because of Covid cases. The recovery floor staff was awesome. They brought me food and drinks without me asking. The one guy that worked days would make sure I had snacks and drinks before he left to make it through the night. The night staff constantly checked on me even though I wasn???t on their floor. I am 100% happy with my experience at this facility!


  • Patient Review 336

    5 out of 5 stars

    Reviewed on May 27, 2022 | Verified Review

    I work at BMC-Jax and know first hand the expertise, knowledge and care that The Lyerly group provides their patients. That???s why when I needed a neuroendovascular physician, they were the only one I sought out.


  • Patient Review 337

    5 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    I feel very confident with my healthcare and I give this faciliyu full responsibility for my life!


  • Patient Review 338

    5 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    Stream lined processes, extremely friendly and punctual.


  • Patient Review 339

    5 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    Everything! The Doctors and Physician Assistant are amazing!


  • Patient Review 340

    5 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    Great staff and doctor Hanel is amazing


  • Patient Review 341

    5 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    Very professional and pleasant atmosphere


  • Patient Review 342

    5 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    Compassionate caring professionals an take you on the time of appointment


  • Patient Review 343

    5 out of 5 stars

    Reviewed on May 22, 2022 | Verified Review

    very good staff and doctors to answer questions when needed


  • Patient Review 344

    5 out of 5 stars

    Reviewed on May 19, 2022 | Verified Review

    Dr. Hanel and his staff are friendly, professional, knowledgeable and very reliable.


  • Patient Review 345

    5 out of 5 stars

    Reviewed on May 19, 2022 | Verified Review

    Very professional and at the same time friendly and concerned


  • Patient Review 346

    5 out of 5 stars

    Reviewed on May 19, 2022 | Verified Review

    Great Dr


  • Patient Review 347

    5 out of 5 stars

    Reviewed on May 19, 2022 | Verified Review

    Dr. Hanel is the very best! The staff are wonderful and you know you have the premiere care with them. I've had one carotid Stent inserted 5 years ago and will soon be getting treatment for the other carotid artery. I have complete confidence with Dr. Hanel and would highly recommend him to everyone!


  • Patient Review 348

    5 out of 5 stars

    Reviewed on May 19, 2022 | Verified Review

    The doctor is excellent.


  • Patient Review 349

    5 out of 5 stars

    Reviewed on May 19, 2022 | Verified Review

    Very pleased with the Dr and the staff. The discussion as to what should and will be happening in relation to the reasons for having to need the medical needs. Thanks so much


  • Patient Review 350

    5 out of 5 stars

    Reviewed on May 19, 2022 | Verified Review

    Dr and assistant very friendly and on time no waiting for them


  • Patient Review 351

    5 out of 5 stars

    Reviewed on May 14, 2022 | Verified Review

    So far everything


  • Patient Review 352

    5 out of 5 stars

    Reviewed on May 14, 2022 | Verified Review

    Doctor Hanel is a great neurosurgeon explaining in detail and provided me with the information i needed to continue my Crest Studies.


  • Patient Review 353

    5 out of 5 stars

    Reviewed on May 12, 2022 | Verified Review

    Very caring and knowledgeable!


  • Patient Review 354

    5 out of 5 stars

    Reviewed on May 11, 2022 | Verified Review

    Efficient, Friendly Staff , the patient coordinator made sure I had directions , all medical records , and so on . The personal care and patience with the whole new patient process was refreshing and helped make it all stress free .


  • Patient Review 355

    5 out of 5 stars

    Reviewed on May 11, 2022 | Verified Review

    Dr Hanel and his knowledge of anyresum. Friendly and knowledgeable staff as well.


  • Patient Review 356

    5 out of 5 stars

    Reviewed on May 11, 2022 | Verified Review

    Careing and informative way my Treatment has been administered. The confidence Dr. Hanel displays when discussing your treatment and the response of the entire Neuro team. I feel safe when being treated.


  • Patient Review 357

    5 out of 5 stars

    Reviewed on May 09, 2022 | Verified Review

    Friendly and very compassionate


  • Patient Review 358

    5 out of 5 stars

    Reviewed on May 07, 2022 | Verified Review

    The fact I didn't have to wait very long, for me it's very important. Thanks


  • Patient Review 359

    5 out of 5 stars

    Reviewed on May 07, 2022 | Verified Review

    No complaints at all, everything is A-okay!!!


  • Patient Review 360

    5 out of 5 stars

    Reviewed on May 05, 2022 | Verified Review

    Everyone was absolutely wonderful. I was very concerned about meeting a new group but I am very happy and at ease to work with all of you. Thank you


  • Patient Review 361

    5 out of 5 stars

    Reviewed on May 05, 2022 | Verified Review

    Warm friendly staff. Dr. Hanel was knowledgeable, explained everything to my husband and me and gave us a great sense of relief.


  • Patient Review 362

    5 out of 5 stars

    Reviewed on May 01, 2022 | Verified Review

    I liked the courteousness of the people at the front desks in every location I was in.


  • Patient Review 363

    5 out of 5 stars

    Reviewed on April 30, 2022 | Verified Review

    The scheduler was helpful an let me know when info arrived regarding care. The visit with dr. Hanel was direct and to the point appreciated that.


  • Patient Review 364

    3 out of 5 stars

    Reviewed on April 29, 2022 | Verified Review

    I???d been asked to send all my records and discs several weeks before my appt. When I got there for my appt the doctor was unaware that all my records had been sent and why I was there. I drive 7 hrs round trip for what a 3 minute television could have handled.


  • Patient Review 365

    5 out of 5 stars

    Reviewed on April 29, 2022 | Verified Review

    Everyone is so helpful and courteous. They always consider your health and needs. They explain and answer my questions in a way I can understand. They follow through to make sure I had tests or procedures.


  • Patient Review 366

    5 out of 5 stars

    Reviewed on April 24, 2022 | Verified Review

    Office visit was quick and staff was polite and knowledgeable.


  • Patient Review 367

    5 out of 5 stars

    Reviewed on April 22, 2022 | Verified Review

    Excellent


  • Patient Review 368

    5 out of 5 stars

    Reviewed on April 21, 2022 | Verified Review

    These people truly care about their patients and their family members. I love Dr. Hanel & his entire crew.


  • Patient Review 369

    5 out of 5 stars

    Reviewed on April 21, 2022 | Verified Review

    Good customer service


  • Patient Review 370

    5 out of 5 stars

    Reviewed on April 21, 2022 | Verified Review

    Office staff and Drs are wonderful and very patient.


  • Patient Review 371

    5 out of 5 stars

    Reviewed on April 18, 2022 | Verified Review

    Knowledge of doctor and staff.


  • Patient Review 372

    5 out of 5 stars

    Reviewed on April 11, 2022 | Verified Review

    I did not have to wait long and the staffs were all very professional.


  • Patient Review 373

    5 out of 5 stars

    Reviewed on April 10, 2022 | Verified Review

    The care given from Doctors and staff.


  • Patient Review 374

    5 out of 5 stars

    Reviewed on April 10, 2022 | Verified Review

    Clean facility and well-oiled operations.


  • Patient Review 375

    5 out of 5 stars

    Reviewed on April 09, 2022 | Verified Review

    Very caring and friendly from front desk all the way until I leave. Dr. Hanel is concerned about me and helping me make the right decisions for me. I'm very comfortable and would recommend Lyerly and Dr. Hanel.


  • Patient Review 376

    5 out of 5 stars

    Reviewed on April 08, 2022 | Verified Review

    Good coordination among various specialists.


  • Patient Review 377

    5 out of 5 stars

    Reviewed on April 08, 2022 | Verified Review

    Feeling that the doctor and staff were willing to take the time to address my concerns, answering my immediate questions and making me feel I could follow up with any subsequent concerns regarding my treatment plan..


  • Patient Review 378

    5 out of 5 stars

    Reviewed on April 08, 2022 | Verified Review

    Everything. Customer Service great helpful and clean facilities. Dr Hanel, is amazing doctor, he explained to me and family about my health. He is best of the best doctor ever. Thank you. Naomi is so helpful and concerned about what the patient needs.


  • Patient Review 379

    5 out of 5 stars

    Reviewed on April 08, 2022 | Verified Review

    Dr Hanel and his staff are very professional, thorough and trustworthy. The office is efficient and everything is on time and complete.


  • Patient Review 380

    5 out of 5 stars

    Reviewed on April 08, 2022 | Verified Review

    Staff very friendly and take time to listen.


  • Patient Review 381

    5 out of 5 stars

    Reviewed on April 07, 2022 | Verified Review

    The whole staff is very caring and listen to what you have to say. They all make me feel I am the most important thing.


  • Patient Review 382

    5 out of 5 stars

    Reviewed on April 07, 2022 | Verified Review

    Everyone is very kind and knowledgeable


  • Patient Review 383

    5 out of 5 stars

    Reviewed on April 06, 2022 | Verified Review

    The attention and care


  • Patient Review 384

    5 out of 5 stars

    Reviewed on April 05, 2022 | Verified Review

    Dr Hanel was very thorough and has a pleasant manner. I enjoyed meeting him.


  • Patient Review 385

    5 out of 5 stars

    Reviewed on April 04, 2022 | Verified Review

    Expert physicians and professional staff.


  • Patient Review 386

    5 out of 5 stars

    Reviewed on April 03, 2022 | Verified Review

    From beginning to end of my visit I felt comfortable and understood. The entire staff treated me Great ????


  • Patient Review 387

    5 out of 5 stars

    Reviewed on April 02, 2022 | Verified Review

    Dr. Hanel and the staff are the very best!


  • Patient Review 388

    5 out of 5 stars

    Reviewed on March 31, 2022 | Verified Review

    It is very convenient for me to keep my appointments with Dr. Hanel at the Baptist Beaches location vice downtown. His medical assistant and PA-C accompany him and it is a very easy and less time consuming visit.


  • Patient Review 389

    4.6 out of 5 stars

    Reviewed on March 26, 2022 | Verified Review

    good service


  • Patient Review 390

    5 out of 5 stars

    Reviewed on March 24, 2022 | Verified Review

    Staff was courteous and very helpful, particularly Megan. Dr. Hanel was easy to talk to, studied the case before the appointment so he understood the situation and offered understandable treatment options.


  • Patient Review 391

    5 out of 5 stars

    Reviewed on March 24, 2022 | Verified Review

    Dr. Hanel and staff are wonderful. Everyone made me feel comfortable and they Listened!!


  • Patient Review 392

    5 out of 5 stars

    Reviewed on March 24, 2022 | Verified Review

    Professional, on time, multiple office sites


  • Patient Review 393

    5 out of 5 stars

    Reviewed on March 24, 2022 | Verified Review

    caring employees was evident from everyone I interacted with during my visit.


  • Patient Review 394

    5 out of 5 stars

    Reviewed on March 24, 2022 | Verified Review

    Friendly and professional


  • Patient Review 395

    5 out of 5 stars

    Reviewed on March 24, 2022 | Verified Review

    Friendly, accommodating, very knowledgeable!


  • Patient Review 396

    4.6 out of 5 stars

    Reviewed on March 17, 2022 | Verified Review

    Personal attention, respect... However, it is difficult to get someone on phone.


  • Patient Review 397

    5 out of 5 stars

    Reviewed on March 14, 2022 | Verified Review

    Always friendly service! Everyone is a joy to speak to. Dr Hanel has been a lifesaver for me and I cannot thank him enough.


  • Patient Review 398

    5 out of 5 stars

    Reviewed on March 13, 2022 | Verified Review

    Everything


  • Patient Review 399

    5 out of 5 stars

    Reviewed on March 13, 2022 | Verified Review

    Very good service.


  • Patient Review 400

    5 out of 5 stars

    Reviewed on March 10, 2022 | Verified Review

    Friendly, courteous service. Short wait time.


  • Patient Review 401

    5 out of 5 stars

    Reviewed on March 10, 2022 | Verified Review

    the physicians and the sheduling staff. the greeting staff was not as nice, but megan was very nice.


  • Patient Review 402

    5 out of 5 stars

    Reviewed on March 10, 2022 | Verified Review

    The front reception staff are friendly and engaging. The PAs are personable and knowledgeable. And of course, the best part is Dr. Hanel. He is a blessing to us all and I am so very thankful he continues his life-giving mission. Thank you, Dr. Hanel. You are definitely loved and appreciated.


  • Patient Review 403

    5 out of 5 stars

    Reviewed on March 10, 2022 | Verified Review

    The entire staff was very kind and attentive. They were quick in getting appointments and test???s scheduled and helped me through the process.


  • Patient Review 404

    5 out of 5 stars

    Reviewed on March 03, 2022 | Verified Review

    Absolutely fantastic service and I'm grateful that I'm in their care. I believe Dr. Hanel and his team are so incredibly knowledgeable and caring. I feel fully looked after and also appreciate Elizabeth for being so responsive!


  • Patient Review 405

    5 out of 5 stars

    Reviewed on March 01, 2022 | Verified Review

    Friendly and knowledgeable staff. The Dr pretty Sharpe too.


  • Patient Review 406

    4.6 out of 5 stars

    Reviewed on February 24, 2022 | Verified Review

    Great customer service and Dr Hanel was excellent in fixing my problems Thank you


  • Patient Review 407

    5 out of 5 stars

    Reviewed on February 24, 2022 | Verified Review

    Eye contact & personalized attention to what we said, so -an interchange- for the benefit of the patient. Have left message for Elizabeth to mail summary narrative of yesterday???s visit, + a written copy of carotid Doppler report for our record, & for cardiac doctor, when we go. I forgot to request- when giving her our reports for your patient file. Thanks again for the personalized attention. A special kudos to Anthony ARNP- for his willingness to take time to explain, & listen to our sconcerns. This is refreshing, yet rare in today???s rushed world. Will DEFINITELY recommend your service. From Evelyn Strickland & Lynn Givens (PCA & close friend)


  • Patient Review 408

    5 out of 5 stars

    Reviewed on February 24, 2022 | Verified Review

    Staff was friendly and fast. I felt very informed from all departments when I left the offie


  • Patient Review 409

    5 out of 5 stars

    Reviewed on February 24, 2022 | Verified Review

    Very professional and efficient. Nice people and excellent doctors. Just need a closer parking lot than P2.


  • Patient Review 410

    5 out of 5 stars

    Reviewed on February 24, 2022 | Verified Review

    Very promt and very friendly staff.


  • Patient Review 411

    5 out of 5 stars

    Reviewed on February 24, 2022 | Verified Review

    The staff is very caring and professional.


  • Patient Review 412

    5 out of 5 stars

    Reviewed on February 20, 2022 | Verified Review

    Competent and friendly staff.


  • Patient Review 413

    5 out of 5 stars

    Reviewed on February 20, 2022 | Verified Review

    Their attention and professional care


  • Patient Review 414

    5 out of 5 stars

    Reviewed on February 20, 2022 | Verified Review

    They care and do a great job


  • Patient Review 415

    5 out of 5 stars

    Reviewed on February 17, 2022 | Verified Review

    Dr. Hanel has such expertise and a wonderful bedside manner. I???m very happy with Lyerly neurosurgery.


  • Patient Review 416

    5 out of 5 stars

    Reviewed on February 17, 2022 | Verified Review

    Very professional.


  • Patient Review 417

    5 out of 5 stars

    Reviewed on February 17, 2022 | Verified Review

    Everything with my visit and stay was excellent.


  • Patient Review 418

    5 out of 5 stars

    Reviewed on February 17, 2022 | Verified Review

    Easy to get to. Plenty of parking. Quick service. Efficient, friendly, pleasant.


  • Patient Review 419

    5 out of 5 stars

    Reviewed on February 17, 2022 | Verified Review

    Everyone was very friendly and professional.


  • Patient Review 420

    5 out of 5 stars

    Reviewed on February 17, 2022 | Verified Review

    EVERYONE WAS NICE!


  • Patient Review 421

    5 out of 5 stars

    Reviewed on February 16, 2022 | Verified Review

    Caring staff and attention to detail.


  • Patient Review 422

    5 out of 5 stars

    Reviewed on February 15, 2022 | Verified Review

    Everyone is very hospitable and I really like Dr. Hanel.


  • Patient Review 423

    5 out of 5 stars

    Reviewed on February 14, 2022 | Verified Review

    Friendly


  • Patient Review 424

    5 out of 5 stars

    Reviewed on February 13, 2022 | Verified Review

    Very friendly staff


  • Patient Review 425

    5 out of 5 stars

    Reviewed on February 12, 2022 | Verified Review

    Good doctors


  • Patient Review 426

    5 out of 5 stars

    Reviewed on February 11, 2022 | Verified Review

    Professional, caring employees


  • Patient Review 427

    5 out of 5 stars

    Reviewed on February 11, 2022 | Verified Review

    Baptist is like the Ritz-Carlton of hospitals.


  • Patient Review 428

    4.6 out of 5 stars

    Reviewed on February 10, 2022 | Verified Review

    Know how to cure people


  • Patient Review 429

    4.6 out of 5 stars

    Reviewed on February 09, 2022 | Verified Review

    I got in and out rather smoothly and everyone was nice and very helpful.


  • Patient Review 430

    4.2 out of 5 stars

    Reviewed on February 09, 2022 | Verified Review

    I see no improvements to be made st this time.


  • Patient Review 431

    4.6 out of 5 stars

    Reviewed on February 07, 2022 | Verified Review

    Quick and efficient


  • Patient Review 432

    5 out of 5 stars

    Reviewed on February 07, 2022 | Verified Review

    Prompt service


  • Patient Review 433

    4.2 out of 5 stars

    Reviewed on February 04, 2022 | Verified Review

    More presurgrry information.


  • Patient Review 434

    5 out of 5 stars

    Reviewed on February 04, 2022 | Verified Review

    Dr. Hanel and staff are extremely attentive to your needs and patient with all questions asked. Dr. Hanel explained my upcoming surgery very thoroughly and made me feel very comfortable!!! His staff were very accommodating and friendly!!!


  • Patient Review 435

    3 out of 5 stars

    Reviewed on February 03, 2022 | Verified Review

    My appointment lasted about 3.5 minutes???


  • Patient Review 436

    5 out of 5 stars

    Reviewed on February 03, 2022 | Verified Review

    I was very comfortable and confident with all the staff. I look forward to my return visit.


  • Patient Review 437

    5 out of 5 stars

    Reviewed on February 03, 2022 | Verified Review

    Professional and timely service


  • Patient Review 438

    4.6 out of 5 stars

    Reviewed on February 03, 2022 | Verified Review

    Wuick and competent!


  • Patient Review 439

    5 out of 5 stars

    Reviewed on February 02, 2022 | Verified Review

    I like the friendly staff who are ver responsive. They try hard to get their work done, and take care of patients. The volunteers who greet people coming in are wonderful, and helpful.


  • Patient Review 440

    5 out of 5 stars

    Reviewed on January 27, 2022 | Verified Review

    Dr Hanel


  • Patient Review 441

    5 out of 5 stars

    Reviewed on January 27, 2022 | Verified Review

    Dr Hanel and his staff are very professional and thorough


  • Patient Review 442

    5 out of 5 stars

    Reviewed on January 27, 2022 | Verified Review

    Everyone we have encountered is kind and caring.


  • Patient Review 443

    5 out of 5 stars

    Reviewed on January 27, 2022 | Verified Review

    Very friendly and to the point. No wait time and the Doctor explains everything very well.


  • Patient Review 444

    5 out of 5 stars

    Reviewed on January 27, 2022 | Verified Review

    Appointment was with Dr Richard Hanel 1/25/2022. Dr. Hanel is the best. He will keep progressing to determine root cause of my issue.


  • Patient Review 445

    5 out of 5 stars

    Reviewed on January 26, 2022 | Verified Review

    Did not have an overly long wait. Process to prepare vitals, medical updates and neuro checks was orderly and professional. Dr Hanel did not seem rushed. I???m in good hands


  • Patient Review 446

    5 out of 5 stars

    Reviewed on January 26, 2022 | Verified Review

    Friendly staff. Easy to communicate and schedule appointment. Kind and attentive Dr.


  • Patient Review 447

    5 out of 5 stars

    Reviewed on January 26, 2022 | Verified Review

    Everything. From check-in, vitals check to exam with PA and doctor.


  • Patient Review 448

    5 out of 5 stars

    Reviewed on January 26, 2022 | Verified Review

    Staff are very personable..


  • Patient Review 449

    5 out of 5 stars

    Reviewed on January 26, 2022 | Verified Review

    Easy to travel to from St. Augustine, easy parking, very little wait time in lobby and in waiting room for Dr. Best of all is the staff and Dr. Hanel.


  • Patient Review 450

    5 out of 5 stars

    Reviewed on January 20, 2022 | Verified Review

    Prompt, professional, personal service!


  • Patient Review 451

    5 out of 5 stars

    Reviewed on January 20, 2022 | Verified Review

    Dr. Hanel is SMART and compassionate. I only have one brain and want to give it the best care I can. That best care is spelled Ricardo Hanel, MD, PhD. His staff is wonderful, too.


  • Patient Review 452

    5 out of 5 stars

    Reviewed on January 17, 2022 | Verified Review

    They are kind, respectful and dedicate their time to explaining the questions you have. Best doctor in town.


  • Patient Review 453

    5 out of 5 stars

    Reviewed on January 14, 2022 | Verified Review

    Prompt service.


  • Patient Review 454

    5 out of 5 stars

    Reviewed on January 13, 2022 | Verified Review

    The care and concern. Being direct and to the point. Every question answered


  • Patient Review 455

    5 out of 5 stars

    Reviewed on January 13, 2022 | Verified Review

    The staff were friendly and professional, the appointment was smooth and timely. Once we were taken back, we didn't spend an eternity waiting on the doctor. We were given the opportunity to ask questions or voice any concerns. The appointment was over quickly - timely but not rushed!!


  • Patient Review 456

    5 out of 5 stars

    Reviewed on January 13, 2022 | Verified Review

    Answering all my questions


  • Patient Review 457

    5 out of 5 stars

    Reviewed on January 13, 2022 | Verified Review

    The great doctors and staff!


  • Patient Review 458

    5 out of 5 stars

    Reviewed on January 09, 2022 | Verified Review

    Everything


  • Patient Review 459

    5 out of 5 stars

    Reviewed on January 06, 2022 | Verified Review

    The office was bright and open. I walked in with my mother and there was plenty of comfortable seating. The reception was prompt, friendly and helpful. They seemed happy to be available to answer our questions and offer information. Our wait was minimal but sufficient to complete the initial forms. We were escorted back to the exam room which was well lit and contained seating for more than one person. Our wait once in the exam room was minimal as well. The friendly and knowledgable PA entered and completed an initial assessment and collected any remaining information needed for our visit. Then the physician, Dr Ricardo Hanel, enetered and answered all our questions. He was not rushed. He sat with my mother and explained her diagnosis in layterms. He then gave his recommendations and explained why he recommended these things. We were not pressured to make a decision at that moment and were given options. Everyone we encountered during our visit to Lyerly was pleasant and respectful. We never felt rushed or pressured. Finding the office was the only issue. While everyone was helpful in guiding us to the office, the maze of halls and floors from the garage was overwhelming. Once in the office however, our experience was exceptional. I have nothing but high praise for Lyerly and the staff of the office from reception, nursing, assistants and physicians.


  • Patient Review 460

    5 out of 5 stars

    Reviewed on January 06, 2022 | Verified Review

    Excellent explanations and thorough care.


  • Patient Review 461

    5 out of 5 stars

    Reviewed on January 05, 2022 | Verified Review

    Professional , knowledgeable, effecient and friendly


  • Patient Review 462

    5 out of 5 stars

    Reviewed on January 05, 2022 | Verified Review

    Caring attitude from staff and efficient function of front office. Dr. Handel is a treasure.; so caring and a good listener too. I feel privileged to have him as my MD.


  • Patient Review 463

    5 out of 5 stars

    Reviewed on January 05, 2022 | Verified Review

    Everyone was patient, understanding, and expressed a genuine concern for my health.


  • Patient Review 464

    5 out of 5 stars

    Reviewed on January 05, 2022 | Verified Review

    I was very thankful they were extremely responsive informative and helpful in making me understand the circumstances of my episode. It???s comforting to know we have that kind of expertise in the city of Jacksonville. I would highly recommend Dr. Hanel and his staff.


  • Patient Review 465

    5 out of 5 stars

    Reviewed on January 03, 2022 | Verified Review

    From the moment you enter the reception there is an excellent attention from all the people who work with Dr. R. Hanel.


  • Patient Review 466

    5 out of 5 stars

    Reviewed on December 25, 2021 | Verified Review

    Location is convenient, physician is top notch.


  • Patient Review 467

    5 out of 5 stars

    Reviewed on December 23, 2021 | Verified Review

    The Doctors an staff very Very attentive.


  • Patient Review 468

    5 out of 5 stars

    Reviewed on December 23, 2021 | Verified Review

    Caring staff and high professionalism.


  • Patient Review 469

    5 out of 5 stars

    Reviewed on December 22, 2021 | Verified Review

    This Office was so much Closer and easier to get to the doctor was the same the office staff was as nice & as Professional, Just like the other office so it???s just closer more convenient same doctor thank you.


  • Patient Review 470

    5 out of 5 stars

    Reviewed on December 22, 2021 | Verified Review

    Dr HANEL is the best


  • Patient Review 471

    5 out of 5 stars

    Reviewed on December 16, 2021 | Verified Review

    I have been with them for almost 2 years and very satisfied


  • Patient Review 472

    5 out of 5 stars

    Reviewed on December 16, 2021 | Verified Review

    Prompt professional and they articulated the injury issues and healing plan and pain mgmt Excellent medical team and staff Very impressed


  • Patient Review 473

    5 out of 5 stars

    Reviewed on December 16, 2021 | Verified Review

    We were treated with courtesy. They were knowledgeable and reassured us on what I needed to do next. With all the construction of the streets and building, everyone was helpful getting us where we needed to be.


  • Patient Review 474

    5 out of 5 stars

    Reviewed on December 11, 2021 | Verified Review

    Foremost, I think the world of my neurosurgeon Dr Hanel. He is personable and caring with his patients. Dr Hanel took the time to answer all questions related to the surgery both prior to and after the surgery was done. He was even willing to show the pictures of the procedure taken during my brain surgery to put in a flow diverter for my aneurysm. I do think the preregistration procedure for my recent surgery was extremely stressful. Clarification needs to be made about needs and meds to go off. As well as if all documentation is in properly prior to the night before surgery.


  • Patient Review 475

    5 out of 5 stars

    Reviewed on December 09, 2021 | Verified Review

    Wonderful staff and Dr.


  • Patient Review 476

    5 out of 5 stars

    Reviewed on December 03, 2021 | Verified Review

    Outstanding group of professionals!


  • Patient Review 477

    5 out of 5 stars

    Reviewed on December 02, 2021 | Verified Review

    The warmth and attentiveness of all the people is much appreciated.the medical care is exceptional. Thanks for being there .


  • Patient Review 478

    5 out of 5 stars

    Reviewed on December 01, 2021 | Verified Review

    The customer service we received throughout the building was wonderful. Everyone we came in contact with was very professional, knowledgeable and had a smile in their voice. I am a healthcare retiree myself and this family reminds me of why I feel great customer service is the key to a successful bottom line and a happy healthcare family. Congrats, on a scale of 1 to 10 with 10 being great work, my husband and I rate the Physician and his Staff a 10 with pleasure. God bless you all. Mr. &Mrs. Charles Nelson Sr.


  • Patient Review 479

    5 out of 5 stars

    Reviewed on November 27, 2021 | Verified Review

    Dr. Hanel & his staff are the best, couldn't ask for better. The Baptist Beaches Medical facility is easy to get in & out without dealing with parking garages or trains. I'm fortunate to also have Dr. Cannestra as my Neurosurgeon in the same Lyerly Neurosurgery Group. He has taken excellent care of my needs so I feel doubly blessed. Thank you!


  • Patient Review 480

    5 out of 5 stars

    Reviewed on November 26, 2021 | Verified Review

    I am very pleased with the attitude of the staff and medical employees. They reach out to you and are very thorough in their analysis of your symptoms and concerns. I am always satisfied with their work and research into my concerns and questions.


  • Patient Review 481

    5 out of 5 stars

    Reviewed on November 25, 2021 | Verified Review

    I like Dr. Hanil however the Parking is so difficult . I had to have so much help getting to my appointment on time .


  • Patient Review 482

    5 out of 5 stars

    Reviewed on November 25, 2021 | Verified Review

    Everything, the service, the hospitality, smiles and love


  • Patient Review 483

    5 out of 5 stars

    Reviewed on November 25, 2021 | Verified Review

    Professional, compassionate, and caring staff from the front desk staff, the MA???s, the RN???s, tand the Doctor.


  • Patient Review 484

    5 out of 5 stars

    Reviewed on November 25, 2021 | Verified Review

    Friendly staff, doctor took the time to explain the procedure and answered all questions.


  • Patient Review 485

    5 out of 5 stars

    Reviewed on November 22, 2021 | Verified Review

    staff very professional at all times when caring for patients Staff always respects patient's privacy [ HIPPA].


  • Patient Review 486

    4.6 out of 5 stars

    Reviewed on November 20, 2021 | Verified Review

    Very Thorough discussion and Well-Organized materials in a notebook


  • Patient Review 487

    4.6 out of 5 stars

    Reviewed on November 19, 2021 | Verified Review

    Promptness and though


  • Patient Review 488

    5 out of 5 stars

    Reviewed on November 19, 2021 | Verified Review

    Everybody was friendly and professional!


  • Patient Review 489

    5 out of 5 stars

    Reviewed on November 18, 2021 | Verified Review

    Professional, Very friendly, takes time to explain, makes you feel like your family and while working with you on your medical Needs they go the Extra Distance to be sure you are Satisfied! Helps in any way needed !THANK YOU. Mr. L. M.Waters Sr.


  • Patient Review 490

    5 out of 5 stars

    Reviewed on November 18, 2021 | Verified Review

    Fabulous staff! Very professional and caring! The best!


  • Patient Review 491

    5 out of 5 stars

    Reviewed on November 18, 2021 | Verified Review

    Dr Hanel is precise with all information regarding test results. He lets me know symptoms to watch for that need his attention???call him.


  • Patient Review 492

    5 out of 5 stars

    Reviewed on November 18, 2021 | Verified Review

    Everyone was very friendly and helpful.


  • Patient Review 493

    5 out of 5 stars

    Reviewed on November 18, 2021 | Verified Review

    Everything! The staff was great! From the scheduler to to the office staff to Dr Hanel???s nurse. Everyone was so pleasant and helpful. After seeing Dr Hanel I felt educated on the medical condition he was seeing my father for. He explained the reason for testing that he was requesting to be done as well as what treatment options would be available. You have an outstanding facility with wonderful staff.


  • Patient Review 494

    4.6 out of 5 stars

    Reviewed on November 18, 2021 | Verified Review

    all greay


  • Patient Review 495

    5 out of 5 stars

    Reviewed on November 18, 2021 | Verified Review

    Very professional. I really liked the way Dr Haynel works. Loved his nurse.


  • Patient Review 496

    4.6 out of 5 stars

    Reviewed on November 18, 2021 | Verified Review

    pleasant personnel who operated efficiently.


  • Patient Review 497

    5 out of 5 stars

    Reviewed on November 17, 2021 | Verified Review

    very professional staff


  • Patient Review 498

    5 out of 5 stars

    Reviewed on November 17, 2021 | Verified Review

    The friendly thorough and professional service The stall was always conscious of my needs


  • Patient Review 499

    5 out of 5 stars

    Reviewed on November 15, 2021 | Verified Review

    Love Dr Hanel and his team. His skills and knowledge saved my life!


  • Patient Review 500

    5 out of 5 stars

    Reviewed on November 15, 2021 | Verified Review

    The staff was very friendly and quick. My appointment was prompt and Dr. Hanel was through in explaining my condition.


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