Ricardo Hanel, MD, PhD

Neurosurgeon

4.8 out of 5 stars 4.8 (669)

Ricardo Hanel, MD, PhD Office and Other Patient Information

Primary Office

Office 1: Lyerly Neurosurgery

800 Prudential Drive , Suite 1100
, Jacksonville, FL 32207

904.384.1005

Patient Reviews

All reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.

Reviews (669)

SORT BY

  • Patient Review 1

    5 out of 5 stars

    Reviewed on July 15, 2022 | Verified Review

    Caring and you truly listen to your patients


  • Patient Review 2

    5 out of 5 stars

    Reviewed on July 14, 2022 | Verified Review

    I like the confidence in the staff, that makes the patient feel comfortable. I also like the attention to detail!


  • Patient Review 3

    5 out of 5 stars

    Reviewed on July 14, 2022 | Verified Review

    Megan has been amazing from our very first phone call. Dr Hanel is very comforting and listens which is extremely important especially when it comes to neurological issues. I felt at ease after being so nervous. I cant thank you both enough for your help!!! See you soon.


  • Patient Review 4

    5 out of 5 stars

    Reviewed on July 14, 2022 | Verified Review

    Very Professional, likeable, exudes confidence.


  • Patient Review 5

    5 out of 5 stars

    Reviewed on July 14, 2022 | Verified Review

    Everyone was very kind and professional. Dr. Hanel took plenty of time to inform us and answer our questions.


  • Patient Review 6

    5 out of 5 stars

    Reviewed on July 14, 2022 | Verified Review

    El trat?? al paciente Muy servicial y sobre todo explicando muy bien al cliente excelente profesionales de la salud


  • Patient Review 7

    5 out of 5 stars

    Reviewed on July 13, 2022 | Verified Review

    Professional and caring. Felt I was in safe hands.


  • Patient Review 8

    1 out of 5 stars

    Reviewed on July 10, 2022 | Verified Review

    Had my MRI on May 11. Took until July 8 to confirm the results. Totally unacceptable delays and lack of communication.


  • Patient Review 9

    5 out of 5 stars

    Reviewed on July 10, 2022 | Verified Review

    Professional


  • Patient Review 10

    5 out of 5 stars

    Reviewed on July 09, 2022 | Verified Review

    Polite, clean, sensitive, timely, what else can I say. I???m thoroughly happy! Sara


  • Patient Review 11

    5 out of 5 stars

    Reviewed on July 09, 2022 | Verified Review

    I love the group of doctors at Lyerly. I put all my faith in them and especially Dr Hanel!!!!!


  • Patient Review 12

    5 out of 5 stars

    Reviewed on July 08, 2022 | Verified Review

    Staff was courteous, helpful and friendly. I was taken back to the examination room at my scheduled time. Dr. Hanel was excellent. He explained everything clearly, answered my questions and was reassuring as to the plan of action for my case. He also made a referral to another specialist for continued care for the condition that he indicated was most likely the cause of my recent symptoms.


  • Patient Review 13

    5 out of 5 stars

    Reviewed on July 07, 2022 | Verified Review

    Explains the procedure and very good at what he does


  • Patient Review 14

    5 out of 5 stars

    Reviewed on July 07, 2022 | Verified Review

    Love Doctor Hanel and his staff. Competent and caring


  • Patient Review 15

    5 out of 5 stars

    Reviewed on July 07, 2022 | Verified Review

    Great Doctors and staff. Very helpful, kind, compassionate and caring.


  • Patient Review 16

    5 out of 5 stars

    Reviewed on July 07, 2022 | Verified Review

    Very kind and considerate


  • Patient Review 17

    5 out of 5 stars

    Reviewed on July 07, 2022 | Verified Review

    Very professional Explained things very clear


  • Patient Review 18

    5 out of 5 stars

    Reviewed on July 07, 2022 | Verified Review

    Great caring staff, everyone is very professional and knowledgeable and available to help. I can not thank you enough for taking just great care of me! Thank You! ????


  • Patient Review 19

    5 out of 5 stars

    Reviewed on July 03, 2022 | Verified Review

    From the initial phone call to appointment the entire staff was professional, friendly, helpful and efficient.


  • Patient Review 20

    5 out of 5 stars

    Reviewed on July 03, 2022 | Verified Review

    Everyone was friendly and attentive


  • Patient Review 21

    5 out of 5 stars

    Reviewed on July 03, 2022 | Verified Review

    Seems to be very complete and very patient with any questions that I had.


  • Patient Review 22

    5 out of 5 stars

    Reviewed on July 03, 2022 | Verified Review

    Everyone is very nice and helpful and answers all my questions. Dr. Hanel is great, he's the best


  • Patient Review 23

    5 out of 5 stars

    Reviewed on July 01, 2022 | Verified Review

    Dr. Hanel and the staff


  • Patient Review 24

    5 out of 5 stars

    Reviewed on June 30, 2022 | Verified Review

    Friendly and efficient!!


  • Patient Review 25

    5 out of 5 stars

    Reviewed on June 27, 2022 | Verified Review

    Ease of appointments. Friendly staff Qualified Surgeons


  • Patient Review 26

    5 out of 5 stars

    Reviewed on June 26, 2022 | Verified Review

    he doctor was very experience about my condiion


  • Patient Review 27

    5 out of 5 stars

    Reviewed on June 24, 2022 | Verified Review

    Everyone in the office was so personable and cheerful. Dr hanel was extremely professional and knowledgeable and has an excellent bedside manner.


  • Patient Review 28

    5 out of 5 stars

    Reviewed on June 24, 2022 | Verified Review

    Very kind and professional.


  • Patient Review 29

    5 out of 5 stars

    Reviewed on June 24, 2022 | Verified Review

    Dr. Hanel is very professional and courteous.


  • Patient Review 30

    5 out of 5 stars

    Reviewed on June 24, 2022 | Verified Review

    Easy parking


  • Patient Review 31

    5 out of 5 stars

    Reviewed on June 18, 2022 | Verified Review

    Dr Hanel is amazing and the staff were so nice.


  • Patient Review 32

    5 out of 5 stars

    Reviewed on June 05, 2022 | Verified Review

    Great Doctors


  • Patient Review 33

    4.5 out of 5 stars

    Reviewed on June 05, 2022 | Verified Review

    It was very professional


  • Patient Review 34

    5 out of 5 stars

    Reviewed on June 04, 2022 | Verified Review

    no waiting, professional staff


  • Patient Review 35

    4.5 out of 5 stars

    Reviewed on June 04, 2022 | Verified Review

    I like Dr. Hanel. He???s a great Neurologist


  • Patient Review 36

    5 out of 5 stars

    Reviewed on June 04, 2022 | Verified Review

    Dr. Hannel and his team of professionals.


  • Patient Review 37

    5 out of 5 stars

    Reviewed on June 04, 2022 | Verified Review

    I liked Dr. Hanel. Things seemed efficient.


  • Patient Review 38

    5 out of 5 stars

    Reviewed on June 03, 2022 | Verified Review

    Thorough, friendly, and comprehensive.


  • Patient Review 39

    5 out of 5 stars

    Reviewed on May 29, 2022 | Verified Review

    everything


  • Patient Review 40

    5 out of 5 stars

    Reviewed on May 29, 2022 | Verified Review

    uptodate on latest procedures


  • Patient Review 41

    5 out of 5 stars

    Reviewed on May 28, 2022 | Verified Review

    The staff is great. When I had my aneurysm surgery I had to stay on the recovery floor because of Covid cases. The recovery floor staff was awesome. They brought me food and drinks without me asking. The one guy that worked days would make sure I had snacks and drinks before he left to make it through the night. The night staff constantly checked on me even though I wasn???t on their floor. I am 100% happy with my experience at this facility!


  • Patient Review 42

    5 out of 5 stars

    Reviewed on May 27, 2022 | Verified Review

    I work at BMC-Jax and know first hand the expertise, knowledge and care that The Lyerly group provides their patients. That???s why when I needed a neuroendovascular physician, they were the only one I sought out.


  • Patient Review 43

    5 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    I feel very confident with my healthcare and I give this faciliyu full responsibility for my life!


  • Patient Review 44

    5 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    Stream lined processes, extremely friendly and punctual.


  • Patient Review 45

    5 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    Everything! The Doctors and Physician Assistant are amazing!


  • Patient Review 46

    5 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    Great staff and doctor Hanel is amazing


  • Patient Review 47

    5 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    Very professional and pleasant atmosphere


  • Patient Review 48

    5 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    Compassionate caring professionals an take you on the time of appointment


  • Patient Review 49

    5 out of 5 stars

    Reviewed on May 22, 2022 | Verified Review

    very good staff and doctors to answer questions when needed


  • Patient Review 50

    5 out of 5 stars

    Reviewed on May 19, 2022 | Verified Review

    Dr. Hanel and his staff are friendly, professional, knowledgeable and very reliable.


  • Patient Review 51

    5 out of 5 stars

    Reviewed on May 19, 2022 | Verified Review

    Very professional and at the same time friendly and concerned


  • Patient Review 52

    5 out of 5 stars

    Reviewed on May 19, 2022 | Verified Review

    Great Dr


  • Patient Review 53

    5 out of 5 stars

    Reviewed on May 19, 2022 | Verified Review

    Dr. Hanel is the very best! The staff are wonderful and you know you have the premiere care with them. I've had one carotid Stent inserted 5 years ago and will soon be getting treatment for the other carotid artery. I have complete confidence with Dr. Hanel and would highly recommend him to everyone!


  • Patient Review 54

    5 out of 5 stars

    Reviewed on May 19, 2022 | Verified Review

    The doctor is excellent.


  • Patient Review 55

    5 out of 5 stars

    Reviewed on May 19, 2022 | Verified Review

    Very pleased with the Dr and the staff. The discussion as to what should and will be happening in relation to the reasons for having to need the medical needs. Thanks so much


  • Patient Review 56

    5 out of 5 stars

    Reviewed on May 19, 2022 | Verified Review

    Dr and assistant very friendly and on time no waiting for them


  • Patient Review 57

    5 out of 5 stars

    Reviewed on May 14, 2022 | Verified Review

    So far everything


  • Patient Review 58

    5 out of 5 stars

    Reviewed on May 14, 2022 | Verified Review

    Doctor Hanel is a great neurosurgeon explaining in detail and provided me with the information i needed to continue my Crest Studies.


  • Patient Review 59

    5 out of 5 stars

    Reviewed on May 12, 2022 | Verified Review

    Very caring and knowledgeable!


  • Patient Review 60

    5 out of 5 stars

    Reviewed on May 11, 2022 | Verified Review

    Efficient, Friendly Staff , the patient coordinator made sure I had directions , all medical records , and so on . The personal care and patience with the whole new patient process was refreshing and helped make it all stress free .


  • Patient Review 61

    5 out of 5 stars

    Reviewed on May 11, 2022 | Verified Review

    Dr Hanel and his knowledge of anyresum. Friendly and knowledgeable staff as well.


  • Patient Review 62

    5 out of 5 stars

    Reviewed on May 11, 2022 | Verified Review

    Careing and informative way my Treatment has been administered. The confidence Dr. Hanel displays when discussing your treatment and the response of the entire Neuro team. I feel safe when being treated.


  • Patient Review 63

    5 out of 5 stars

    Reviewed on May 09, 2022 | Verified Review

    Friendly and very compassionate


  • Patient Review 64

    5 out of 5 stars

    Reviewed on May 07, 2022 | Verified Review

    The fact I didn't have to wait very long, for me it's very important. Thanks


  • Patient Review 65

    5 out of 5 stars

    Reviewed on May 07, 2022 | Verified Review

    No complaints at all, everything is A-okay!!!


  • Patient Review 66

    5 out of 5 stars

    Reviewed on May 05, 2022 | Verified Review

    Everyone was absolutely wonderful. I was very concerned about meeting a new group but I am very happy and at ease to work with all of you. Thank you


  • Patient Review 67

    5 out of 5 stars

    Reviewed on May 05, 2022 | Verified Review

    Warm friendly staff. Dr. Hanel was knowledgeable, explained everything to my husband and me and gave us a great sense of relief.


  • Patient Review 68

    5 out of 5 stars

    Reviewed on May 01, 2022 | Verified Review

    I liked the courteousness of the people at the front desks in every location I was in.


  • Patient Review 69

    5 out of 5 stars

    Reviewed on April 30, 2022 | Verified Review

    The scheduler was helpful an let me know when info arrived regarding care. The visit with dr. Hanel was direct and to the point appreciated that.


  • Patient Review 70

    2.5 out of 5 stars

    Reviewed on April 29, 2022 | Verified Review

    I???d been asked to send all my records and discs several weeks before my appt. When I got there for my appt the doctor was unaware that all my records had been sent and why I was there. I drive 7 hrs round trip for what a 3 minute television could have handled.


  • Patient Review 71

    5 out of 5 stars

    Reviewed on April 29, 2022 | Verified Review

    Everyone is so helpful and courteous. They always consider your health and needs. They explain and answer my questions in a way I can understand. They follow through to make sure I had tests or procedures.


  • Patient Review 72

    5 out of 5 stars

    Reviewed on April 24, 2022 | Verified Review

    Office visit was quick and staff was polite and knowledgeable.


  • Patient Review 73

    5 out of 5 stars

    Reviewed on April 22, 2022 | Verified Review

    Excellent


  • Patient Review 74

    5 out of 5 stars

    Reviewed on April 21, 2022 | Verified Review

    These people truly care about their patients and their family members. I love Dr. Hanel & his entire crew.


  • Patient Review 75

    5 out of 5 stars

    Reviewed on April 21, 2022 | Verified Review

    Good customer service


  • Patient Review 76

    5 out of 5 stars

    Reviewed on April 21, 2022 | Verified Review

    Office staff and Drs are wonderful and very patient.


  • Patient Review 77

    5 out of 5 stars

    Reviewed on April 18, 2022 | Verified Review

    Knowledge of doctor and staff.


  • Patient Review 78

    5 out of 5 stars

    Reviewed on April 11, 2022 | Verified Review

    I did not have to wait long and the staffs were all very professional.


  • Patient Review 79

    5 out of 5 stars

    Reviewed on April 10, 2022 | Verified Review

    The care given from Doctors and staff.


  • Patient Review 80

    5 out of 5 stars

    Reviewed on April 10, 2022 | Verified Review

    Clean facility and well-oiled operations.


  • Patient Review 81

    5 out of 5 stars

    Reviewed on April 09, 2022 | Verified Review

    Very caring and friendly from front desk all the way until I leave. Dr. Hanel is concerned about me and helping me make the right decisions for me. I'm very comfortable and would recommend Lyerly and Dr. Hanel.


  • Patient Review 82

    5 out of 5 stars

    Reviewed on April 08, 2022 | Verified Review

    Good coordination among various specialists.


  • Patient Review 83

    5 out of 5 stars

    Reviewed on April 08, 2022 | Verified Review

    Feeling that the doctor and staff were willing to take the time to address my concerns, answering my immediate questions and making me feel I could follow up with any subsequent concerns regarding my treatment plan..


  • Patient Review 84

    5 out of 5 stars

    Reviewed on April 08, 2022 | Verified Review

    Everything. Customer Service great helpful and clean facilities. Dr Hanel, is amazing doctor, he explained to me and family about my health. He is best of the best doctor ever. Thank you. Naomi is so helpful and concerned about what the patient needs.


  • Patient Review 85

    5 out of 5 stars

    Reviewed on April 08, 2022 | Verified Review

    Dr Hanel and his staff are very professional, thorough and trustworthy. The office is efficient and everything is on time and complete.


  • Patient Review 86

    5 out of 5 stars

    Reviewed on April 08, 2022 | Verified Review

    Staff very friendly and take time to listen.


  • Patient Review 87

    5 out of 5 stars

    Reviewed on April 07, 2022 | Verified Review

    The whole staff is very caring and listen to what you have to say. They all make me feel I am the most important thing.


  • Patient Review 88

    5 out of 5 stars

    Reviewed on April 07, 2022 | Verified Review

    Everyone is very kind and knowledgeable


  • Patient Review 89

    5 out of 5 stars

    Reviewed on April 06, 2022 | Verified Review

    The attention and care


  • Patient Review 90

    5 out of 5 stars

    Reviewed on April 05, 2022 | Verified Review

    Dr Hanel was very thorough and has a pleasant manner. I enjoyed meeting him.


  • Patient Review 91

    5 out of 5 stars

    Reviewed on April 04, 2022 | Verified Review

    Expert physicians and professional staff.


  • Patient Review 92

    5 out of 5 stars

    Reviewed on April 03, 2022 | Verified Review

    From beginning to end of my visit I felt comfortable and understood. The entire staff treated me Great ????


  • Patient Review 93

    5 out of 5 stars

    Reviewed on April 02, 2022 | Verified Review

    Dr. Hanel and the staff are the very best!


  • Patient Review 94

    5 out of 5 stars

    Reviewed on March 31, 2022 | Verified Review

    It is very convenient for me to keep my appointments with Dr. Hanel at the Baptist Beaches location vice downtown. His medical assistant and PA-C accompany him and it is a very easy and less time consuming visit.


  • Patient Review 95

    4.5 out of 5 stars

    Reviewed on March 26, 2022 | Verified Review

    good service


  • Patient Review 96

    5 out of 5 stars

    Reviewed on March 24, 2022 | Verified Review

    Staff was courteous and very helpful, particularly Megan. Dr. Hanel was easy to talk to, studied the case before the appointment so he understood the situation and offered understandable treatment options.


  • Patient Review 97

    5 out of 5 stars

    Reviewed on March 24, 2022 | Verified Review

    Dr. Hanel and staff are wonderful. Everyone made me feel comfortable and they Listened!!


  • Patient Review 98

    5 out of 5 stars

    Reviewed on March 24, 2022 | Verified Review

    Professional, on time, multiple office sites


  • Patient Review 99

    5 out of 5 stars

    Reviewed on March 24, 2022 | Verified Review

    caring employees was evident from everyone I interacted with during my visit.


  • Patient Review 100

    5 out of 5 stars

    Reviewed on March 24, 2022 | Verified Review

    Friendly and professional


  • Patient Review 101

    5 out of 5 stars

    Reviewed on March 24, 2022 | Verified Review

    Friendly, accommodating, very knowledgeable!


  • Patient Review 102

    4.5 out of 5 stars

    Reviewed on March 17, 2022 | Verified Review

    Personal attention, respect... However, it is difficult to get someone on phone.


  • Patient Review 103

    5 out of 5 stars

    Reviewed on March 14, 2022 | Verified Review

    Always friendly service! Everyone is a joy to speak to. Dr Hanel has been a lifesaver for me and I cannot thank him enough.


  • Patient Review 104

    5 out of 5 stars

    Reviewed on March 13, 2022 | Verified Review

    Everything


  • Patient Review 105

    5 out of 5 stars

    Reviewed on March 13, 2022 | Verified Review

    Very good service.


  • Patient Review 106

    5 out of 5 stars

    Reviewed on March 10, 2022 | Verified Review

    Friendly, courteous service. Short wait time.


  • Patient Review 107

    5 out of 5 stars

    Reviewed on March 10, 2022 | Verified Review

    the physicians and the sheduling staff. the greeting staff was not as nice, but megan was very nice.


  • Patient Review 108

    5 out of 5 stars

    Reviewed on March 10, 2022 | Verified Review

    The front reception staff are friendly and engaging. The PAs are personable and knowledgeable. And of course, the best part is Dr. Hanel. He is a blessing to us all and I am so very thankful he continues his life-giving mission. Thank you, Dr. Hanel. You are definitely loved and appreciated.


  • Patient Review 109

    5 out of 5 stars

    Reviewed on March 10, 2022 | Verified Review

    The entire staff was very kind and attentive. They were quick in getting appointments and test???s scheduled and helped me through the process.


  • Patient Review 110

    5 out of 5 stars

    Reviewed on March 03, 2022 | Verified Review

    Absolutely fantastic service and I'm grateful that I'm in their care. I believe Dr. Hanel and his team are so incredibly knowledgeable and caring. I feel fully looked after and also appreciate Elizabeth for being so responsive!


  • Patient Review 111

    5 out of 5 stars

    Reviewed on March 01, 2022 | Verified Review

    Friendly and knowledgeable staff. The Dr pretty Sharpe too.


  • Patient Review 112

    4.5 out of 5 stars

    Reviewed on February 24, 2022 | Verified Review

    Great customer service and Dr Hanel was excellent in fixing my problems Thank you


  • Patient Review 113

    5 out of 5 stars

    Reviewed on February 24, 2022 | Verified Review

    Eye contact & personalized attention to what we said, so -an interchange- for the benefit of the patient. Have left message for Elizabeth to mail summary narrative of yesterday???s visit, + a written copy of carotid Doppler report for our record, & for cardiac doctor, when we go. I forgot to request- when giving her our reports for your patient file. Thanks again for the personalized attention. A special kudos to Anthony ARNP- for his willingness to take time to explain, & listen to our sconcerns. This is refreshing, yet rare in today???s rushed world. Will DEFINITELY recommend your service. From Evelyn Strickland & Lynn Givens (PCA & close friend)


  • Patient Review 114

    5 out of 5 stars

    Reviewed on February 24, 2022 | Verified Review

    Staff was friendly and fast. I felt very informed from all departments when I left the offie


  • Patient Review 115

    5 out of 5 stars

    Reviewed on February 24, 2022 | Verified Review

    Very professional and efficient. Nice people and excellent doctors. Just need a closer parking lot than P2.


  • Patient Review 116

    5 out of 5 stars

    Reviewed on February 24, 2022 | Verified Review

    Very promt and very friendly staff.


  • Patient Review 117

    5 out of 5 stars

    Reviewed on February 24, 2022 | Verified Review

    The staff is very caring and professional.


  • Patient Review 118

    5 out of 5 stars

    Reviewed on February 20, 2022 | Verified Review

    Competent and friendly staff.


  • Patient Review 119

    5 out of 5 stars

    Reviewed on February 20, 2022 | Verified Review

    Their attention and professional care


  • Patient Review 120

    5 out of 5 stars

    Reviewed on February 20, 2022 | Verified Review

    They care and do a great job


  • Patient Review 121

    5 out of 5 stars

    Reviewed on February 17, 2022 | Verified Review

    Dr. Hanel has such expertise and a wonderful bedside manner. I???m very happy with Lyerly neurosurgery.


  • Patient Review 122

    5 out of 5 stars

    Reviewed on February 17, 2022 | Verified Review

    Very professional.


  • Patient Review 123

    5 out of 5 stars

    Reviewed on February 17, 2022 | Verified Review

    Everything with my visit and stay was excellent.


  • Patient Review 124

    5 out of 5 stars

    Reviewed on February 17, 2022 | Verified Review

    Easy to get to. Plenty of parking. Quick service. Efficient, friendly, pleasant.


  • Patient Review 125

    5 out of 5 stars

    Reviewed on February 17, 2022 | Verified Review

    Everyone was very friendly and professional.


  • Patient Review 126

    5 out of 5 stars

    Reviewed on February 17, 2022 | Verified Review

    EVERYONE WAS NICE!


  • Patient Review 127

    5 out of 5 stars

    Reviewed on February 16, 2022 | Verified Review

    Caring staff and attention to detail.


  • Patient Review 128

    5 out of 5 stars

    Reviewed on February 15, 2022 | Verified Review

    Everyone is very hospitable and I really like Dr. Hanel.


  • Patient Review 129

    5 out of 5 stars

    Reviewed on February 14, 2022 | Verified Review

    Friendly


  • Patient Review 130

    5 out of 5 stars

    Reviewed on February 13, 2022 | Verified Review

    Very friendly staff


  • Patient Review 131

    5 out of 5 stars

    Reviewed on February 12, 2022 | Verified Review

    Good doctors


  • Patient Review 132

    5 out of 5 stars

    Reviewed on February 11, 2022 | Verified Review

    Professional, caring employees


  • Patient Review 133

    5 out of 5 stars

    Reviewed on February 11, 2022 | Verified Review

    Baptist is like the Ritz-Carlton of hospitals.


  • Patient Review 134

    4.5 out of 5 stars

    Reviewed on February 10, 2022 | Verified Review

    Know how to cure people


  • Patient Review 135

    4.5 out of 5 stars

    Reviewed on February 09, 2022 | Verified Review

    I got in and out rather smoothly and everyone was nice and very helpful.


  • Patient Review 136

    4 out of 5 stars

    Reviewed on February 09, 2022 | Verified Review

    I see no improvements to be made st this time.


  • Patient Review 137

    4.5 out of 5 stars

    Reviewed on February 07, 2022 | Verified Review

    Quick and efficient


  • Patient Review 138

    5 out of 5 stars

    Reviewed on February 07, 2022 | Verified Review

    Prompt service


  • Patient Review 139

    4 out of 5 stars

    Reviewed on February 04, 2022 | Verified Review

    More presurgrry information.


  • Patient Review 140

    5 out of 5 stars

    Reviewed on February 04, 2022 | Verified Review

    Dr. Hanel and staff are extremely attentive to your needs and patient with all questions asked. Dr. Hanel explained my upcoming surgery very thoroughly and made me feel very comfortable!!! His staff were very accommodating and friendly!!!


  • Patient Review 141

    2.5 out of 5 stars

    Reviewed on February 03, 2022 | Verified Review

    My appointment lasted about 3.5 minutes???


  • Patient Review 142

    5 out of 5 stars

    Reviewed on February 03, 2022 | Verified Review

    I was very comfortable and confident with all the staff. I look forward to my return visit.


  • Patient Review 143

    5 out of 5 stars

    Reviewed on February 03, 2022 | Verified Review

    Professional and timely service


  • Patient Review 144

    4.5 out of 5 stars

    Reviewed on February 03, 2022 | Verified Review

    Wuick and competent!


  • Patient Review 145

    5 out of 5 stars

    Reviewed on February 02, 2022 | Verified Review

    I like the friendly staff who are ver responsive. They try hard to get their work done, and take care of patients. The volunteers who greet people coming in are wonderful, and helpful.


  • Patient Review 146

    5 out of 5 stars

    Reviewed on January 27, 2022 | Verified Review

    Dr Hanel


  • Patient Review 147

    5 out of 5 stars

    Reviewed on January 27, 2022 | Verified Review

    Dr Hanel and his staff are very professional and thorough


  • Patient Review 148

    5 out of 5 stars

    Reviewed on January 27, 2022 | Verified Review

    Everyone we have encountered is kind and caring.


  • Patient Review 149

    5 out of 5 stars

    Reviewed on January 27, 2022 | Verified Review

    Very friendly and to the point. No wait time and the Doctor explains everything very well.


  • Patient Review 150

    5 out of 5 stars

    Reviewed on January 27, 2022 | Verified Review

    Appointment was with Dr Richard Hanel 1/25/2022. Dr. Hanel is the best. He will keep progressing to determine root cause of my issue.


  • Patient Review 151

    5 out of 5 stars

    Reviewed on January 26, 2022 | Verified Review

    Did not have an overly long wait. Process to prepare vitals, medical updates and neuro checks was orderly and professional. Dr Hanel did not seem rushed. I???m in good hands


  • Patient Review 152

    5 out of 5 stars

    Reviewed on January 26, 2022 | Verified Review

    Friendly staff. Easy to communicate and schedule appointment. Kind and attentive Dr.


  • Patient Review 153

    5 out of 5 stars

    Reviewed on January 26, 2022 | Verified Review

    Everything. From check-in, vitals check to exam with PA and doctor.


  • Patient Review 154

    5 out of 5 stars

    Reviewed on January 26, 2022 | Verified Review

    Staff are very personable..


  • Patient Review 155

    5 out of 5 stars

    Reviewed on January 26, 2022 | Verified Review

    Easy to travel to from St. Augustine, easy parking, very little wait time in lobby and in waiting room for Dr. Best of all is the staff and Dr. Hanel.


  • Patient Review 156

    5 out of 5 stars

    Reviewed on January 20, 2022 | Verified Review

    Prompt, professional, personal service!


  • Patient Review 157

    5 out of 5 stars

    Reviewed on January 20, 2022 | Verified Review

    Dr. Hanel is SMART and compassionate. I only have one brain and want to give it the best care I can. That best care is spelled Ricardo Hanel, MD, PhD. His staff is wonderful, too.


  • Patient Review 158

    5 out of 5 stars

    Reviewed on January 17, 2022 | Verified Review

    They are kind, respectful and dedicate their time to explaining the questions you have. Best doctor in town.


  • Patient Review 159

    5 out of 5 stars

    Reviewed on January 14, 2022 | Verified Review

    Prompt service.


  • Patient Review 160

    5 out of 5 stars

    Reviewed on January 13, 2022 | Verified Review

    The care and concern. Being direct and to the point. Every question answered


  • Patient Review 161

    5 out of 5 stars

    Reviewed on January 13, 2022 | Verified Review

    The staff were friendly and professional, the appointment was smooth and timely. Once we were taken back, we didn't spend an eternity waiting on the doctor. We were given the opportunity to ask questions or voice any concerns. The appointment was over quickly - timely but not rushed!!


  • Patient Review 162

    5 out of 5 stars

    Reviewed on January 13, 2022 | Verified Review

    Answering all my questions


  • Patient Review 163

    5 out of 5 stars

    Reviewed on January 13, 2022 | Verified Review

    The great doctors and staff!


  • Patient Review 164

    5 out of 5 stars

    Reviewed on January 09, 2022 | Verified Review

    Everything


  • Patient Review 165

    5 out of 5 stars

    Reviewed on January 06, 2022 | Verified Review

    The office was bright and open. I walked in with my mother and there was plenty of comfortable seating. The reception was prompt, friendly and helpful. They seemed happy to be available to answer our questions and offer information. Our wait was minimal but sufficient to complete the initial forms. We were escorted back to the exam room which was well lit and contained seating for more than one person. Our wait once in the exam room was minimal as well. The friendly and knowledgable PA entered and completed an initial assessment and collected any remaining information needed for our visit. Then the physician, Dr Ricardo Hanel, enetered and answered all our questions. He was not rushed. He sat with my mother and explained her diagnosis in layterms. He then gave his recommendations and explained why he recommended these things. We were not pressured to make a decision at that moment and were given options. Everyone we encountered during our visit to Lyerly was pleasant and respectful. We never felt rushed or pressured. Finding the office was the only issue. While everyone was helpful in guiding us to the office, the maze of halls and floors from the garage was overwhelming. Once in the office however, our experience was exceptional. I have nothing but high praise for Lyerly and the staff of the office from reception, nursing, assistants and physicians.


  • Patient Review 166

    5 out of 5 stars

    Reviewed on January 06, 2022 | Verified Review

    Excellent explanations and thorough care.


  • Patient Review 167

    5 out of 5 stars

    Reviewed on January 05, 2022 | Verified Review

    Professional , knowledgeable, effecient and friendly


  • Patient Review 168

    5 out of 5 stars

    Reviewed on January 05, 2022 | Verified Review

    Caring attitude from staff and efficient function of front office. Dr. Handel is a treasure.; so caring and a good listener too. I feel privileged to have him as my MD.


  • Patient Review 169

    5 out of 5 stars

    Reviewed on January 05, 2022 | Verified Review

    Everyone was patient, understanding, and expressed a genuine concern for my health.


  • Patient Review 170

    5 out of 5 stars

    Reviewed on January 05, 2022 | Verified Review

    I was very thankful they were extremely responsive informative and helpful in making me understand the circumstances of my episode. It???s comforting to know we have that kind of expertise in the city of Jacksonville. I would highly recommend Dr. Hanel and his staff.


  • Patient Review 171

    5 out of 5 stars

    Reviewed on January 03, 2022 | Verified Review

    From the moment you enter the reception there is an excellent attention from all the people who work with Dr. R. Hanel.


  • Patient Review 172

    5 out of 5 stars

    Reviewed on December 25, 2021 | Verified Review

    Location is convenient, physician is top notch.


  • Patient Review 173

    5 out of 5 stars

    Reviewed on December 23, 2021 | Verified Review

    The Doctors an staff very Very attentive.


  • Patient Review 174

    5 out of 5 stars

    Reviewed on December 23, 2021 | Verified Review

    Caring staff and high professionalism.


  • Patient Review 175

    5 out of 5 stars

    Reviewed on December 22, 2021 | Verified Review

    This Office was so much Closer and easier to get to the doctor was the same the office staff was as nice & as Professional, Just like the other office so it???s just closer more convenient same doctor thank you.


  • Patient Review 176

    5 out of 5 stars

    Reviewed on December 22, 2021 | Verified Review

    Dr HANEL is the best


  • Patient Review 177

    5 out of 5 stars

    Reviewed on December 16, 2021 | Verified Review

    I have been with them for almost 2 years and very satisfied


  • Patient Review 178

    5 out of 5 stars

    Reviewed on December 16, 2021 | Verified Review

    Prompt professional and they articulated the injury issues and healing plan and pain mgmt Excellent medical team and staff Very impressed


  • Patient Review 179

    5 out of 5 stars

    Reviewed on December 16, 2021 | Verified Review

    We were treated with courtesy. They were knowledgeable and reassured us on what I needed to do next. With all the construction of the streets and building, everyone was helpful getting us where we needed to be.


  • Patient Review 180

    5 out of 5 stars

    Reviewed on December 11, 2021 | Verified Review

    Foremost, I think the world of my neurosurgeon Dr Hanel. He is personable and caring with his patients. Dr Hanel took the time to answer all questions related to the surgery both prior to and after the surgery was done. He was even willing to show the pictures of the procedure taken during my brain surgery to put in a flow diverter for my aneurysm. I do think the preregistration procedure for my recent surgery was extremely stressful. Clarification needs to be made about needs and meds to go off. As well as if all documentation is in properly prior to the night before surgery.


  • Patient Review 181

    5 out of 5 stars

    Reviewed on December 09, 2021 | Verified Review

    Wonderful staff and Dr.


  • Patient Review 182

    5 out of 5 stars

    Reviewed on December 03, 2021 | Verified Review

    Outstanding group of professionals!


  • Patient Review 183

    5 out of 5 stars

    Reviewed on December 02, 2021 | Verified Review

    The warmth and attentiveness of all the people is much appreciated.the medical care is exceptional. Thanks for being there .


  • Patient Review 184

    5 out of 5 stars

    Reviewed on December 01, 2021 | Verified Review

    The customer service we received throughout the building was wonderful. Everyone we came in contact with was very professional, knowledgeable and had a smile in their voice. I am a healthcare retiree myself and this family reminds me of why I feel great customer service is the key to a successful bottom line and a happy healthcare family. Congrats, on a scale of 1 to 10 with 10 being great work, my husband and I rate the Physician and his Staff a 10 with pleasure. God bless you all. Mr. &Mrs. Charles Nelson Sr.


  • Patient Review 185

    5 out of 5 stars

    Reviewed on November 27, 2021 | Verified Review

    Dr. Hanel & his staff are the best, couldn't ask for better. The Baptist Beaches Medical facility is easy to get in & out without dealing with parking garages or trains. I'm fortunate to also have Dr. Cannestra as my Neurosurgeon in the same Lyerly Neurosurgery Group. He has taken excellent care of my needs so I feel doubly blessed. Thank you!


  • Patient Review 186

    5 out of 5 stars

    Reviewed on November 26, 2021 | Verified Review

    I am very pleased with the attitude of the staff and medical employees. They reach out to you and are very thorough in their analysis of your symptoms and concerns. I am always satisfied with their work and research into my concerns and questions.


  • Patient Review 187

    5 out of 5 stars

    Reviewed on November 25, 2021 | Verified Review

    I like Dr. Hanil however the Parking is so difficult . I had to have so much help getting to my appointment on time .


  • Patient Review 188

    5 out of 5 stars

    Reviewed on November 25, 2021 | Verified Review

    Everything, the service, the hospitality, smiles and love


  • Patient Review 189

    5 out of 5 stars

    Reviewed on November 25, 2021 | Verified Review

    Professional, compassionate, and caring staff from the front desk staff, the MA???s, the RN???s, tand the Doctor.


  • Patient Review 190

    5 out of 5 stars

    Reviewed on November 25, 2021 | Verified Review

    Friendly staff, doctor took the time to explain the procedure and answered all questions.


  • Patient Review 191

    5 out of 5 stars

    Reviewed on November 22, 2021 | Verified Review

    staff very professional at all times when caring for patients Staff always respects patient's privacy [ HIPPA].


  • Patient Review 192

    4.5 out of 5 stars

    Reviewed on November 20, 2021 | Verified Review

    Very Thorough discussion and Well-Organized materials in a notebook


  • Patient Review 193

    4.5 out of 5 stars

    Reviewed on November 19, 2021 | Verified Review

    Promptness and though


  • Patient Review 194

    5 out of 5 stars

    Reviewed on November 19, 2021 | Verified Review

    Everybody was friendly and professional!


  • Patient Review 195

    5 out of 5 stars

    Reviewed on November 18, 2021 | Verified Review

    Professional, Very friendly, takes time to explain, makes you feel like your family and while working with you on your medical Needs they go the Extra Distance to be sure you are Satisfied! Helps in any way needed !THANK YOU. Mr. L. M.Waters Sr.


  • Patient Review 196

    5 out of 5 stars

    Reviewed on November 18, 2021 | Verified Review

    Fabulous staff! Very professional and caring! The best!


  • Patient Review 197

    5 out of 5 stars

    Reviewed on November 18, 2021 | Verified Review

    Dr Hanel is precise with all information regarding test results. He lets me know symptoms to watch for that need his attention???call him.


  • Patient Review 198

    5 out of 5 stars

    Reviewed on November 18, 2021 | Verified Review

    Everyone was very friendly and helpful.


  • Patient Review 199

    5 out of 5 stars

    Reviewed on November 18, 2021 | Verified Review

    Everything! The staff was great! From the scheduler to to the office staff to Dr Hanel???s nurse. Everyone was so pleasant and helpful. After seeing Dr Hanel I felt educated on the medical condition he was seeing my father for. He explained the reason for testing that he was requesting to be done as well as what treatment options would be available. You have an outstanding facility with wonderful staff.


  • Patient Review 200

    4.5 out of 5 stars

    Reviewed on November 18, 2021 | Verified Review

    all greay


  • Patient Review 201

    5 out of 5 stars

    Reviewed on November 18, 2021 | Verified Review

    Very professional. I really liked the way Dr Haynel works. Loved his nurse.


  • Patient Review 202

    4.5 out of 5 stars

    Reviewed on November 18, 2021 | Verified Review

    pleasant personnel who operated efficiently.


  • Patient Review 203

    5 out of 5 stars

    Reviewed on November 17, 2021 | Verified Review

    very professional staff


  • Patient Review 204

    5 out of 5 stars

    Reviewed on November 17, 2021 | Verified Review

    The friendly thorough and professional service The stall was always conscious of my needs


  • Patient Review 205

    5 out of 5 stars

    Reviewed on November 15, 2021 | Verified Review

    Love Dr Hanel and his team. His skills and knowledge saved my life!


  • Patient Review 206

    5 out of 5 stars

    Reviewed on November 15, 2021 | Verified Review

    The staff was very friendly and quick. My appointment was prompt and Dr. Hanel was through in explaining my condition.


  • Patient Review 207

    5 out of 5 stars

    Reviewed on November 13, 2021 | Verified Review

    Dr. Jamel and his associates are experts in their field, highly regarded and caring.


  • Patient Review 208

    0 out of 5 stars

    Reviewed on November 13, 2021 | Verified Review

    After falling October 7th, I was admitted to Baptist South. I had a Teli call on October 15. I was scheduled to go out of town October 26th.. I began trying to get the results of the CT, calling at least 6 times.. Each time, I explained I needed the results because I was scheduled to go out of town.. Each time I was assured I would receive a call back with the results.. Unfortunately, I received no return calls.. Instead I was directed to several people that acted like they were not sure who should get my messages.. I went out of town on October 26th.. While out of town I received a call from your office wanting to schedule a follow up appointment.. I again told my story of not being able to get my results.. Once again I was promised a call back.. No call back was received until this week


  • Patient Review 209

    5 out of 5 stars

    Reviewed on November 12, 2021 | Verified Review

    All the staff was friendly


  • Patient Review 210

    5 out of 5 stars

    Reviewed on November 11, 2021 | Verified Review

    Excellent service!! Treated with respect and caring. Dr Hanel and his staff saved my life. I can sit in his office and discuss what I am going thru!! I have confidence in Dr Hanel.


  • Patient Review 211

    5 out of 5 stars

    Reviewed on November 11, 2021 | Verified Review

    everything nothing negative


  • Patient Review 212

    5 out of 5 stars

    Reviewed on November 11, 2021 | Verified Review

    Very pleasant, helpful staff, not a long waiting time. questions answered.


  • Patient Review 213

    5 out of 5 stars

    Reviewed on November 10, 2021 | Verified Review

    Receptionist gets you in fast and very friendly


  • Patient Review 214

    5 out of 5 stars

    Reviewed on November 09, 2021 | Verified Review

    I love Dr. Hanel and his entire staff.


  • Patient Review 215

    5 out of 5 stars

    Reviewed on November 07, 2021 | Verified Review

    ALL the staff is very friendly, courteous, and helpful. The nurses, as busy as they were, took the time to be sure the patients had the care they need. Great job.


  • Patient Review 216

    5 out of 5 stars

    Reviewed on November 07, 2021 | Verified Review

    People


  • Patient Review 217

    5 out of 5 stars

    Reviewed on November 05, 2021 | Verified Review

    From the very first contact with your services, everyone was very friendly, helpful and pleasant. Appointment was on time. The best medical office I have every dealt with!


  • Patient Review 218

    5 out of 5 stars

    Reviewed on November 04, 2021 | Verified Review

    Very kind and knowledgeable


  • Patient Review 219

    5 out of 5 stars

    Reviewed on November 04, 2021 | Verified Review

    Dr. Hanel was very compassionate.


  • Patient Review 220

    5 out of 5 stars

    Reviewed on November 04, 2021 | Verified Review

    Great time management I was called prior to my scheduled time and a short wait time to see my doctor. The staff was very helpful and caring


  • Patient Review 221

    4.5 out of 5 stars

    Reviewed on November 03, 2021 | Verified Review

    Dr. Hanel is so professional, kind and gentle. I didn???t get much in the way of information from the assistants before surgery such a washing with a special soap.


  • Patient Review 222

    5 out of 5 stars

    Reviewed on November 03, 2021 | Verified Review

    Everyone is nice and very attentive and dr. H a n e l is the best is the best


  • Patient Review 223

    5 out of 5 stars

    Reviewed on October 31, 2021 | Verified Review

    Very professional, caring all questions answered in the kindest and most honest way.


  • Patient Review 224

    5 out of 5 stars

    Reviewed on October 30, 2021 | Verified Review

    Personable and professional at the same time. Considerate and understanding of patients anxiousness. High level of skill. Puncture site almost nonexistent within 24 hours.


  • Patient Review 225

    5 out of 5 stars

    Reviewed on October 30, 2021 | Verified Review

    Staff are very helpful. Dr. Hanel is a great neurosurgeon. I feel safe knowing he is taking care of me after having a stroke several years back.


  • Patient Review 226

    5 out of 5 stars

    Reviewed on October 30, 2021 | Verified Review

    Knowledge, caring people, straight forward, felt safe knew I was in great hands.


  • Patient Review 227

    5 out of 5 stars

    Reviewed on October 28, 2021 | Verified Review

    Very friendly and highest quality service


  • Patient Review 228

    5 out of 5 stars

    Reviewed on October 28, 2021 | Verified Review

    your caring and knowledgeable doctors


  • Patient Review 229

    5 out of 5 stars

    Reviewed on October 28, 2021 | Verified Review

    ER - stroke


  • Patient Review 230

    5 out of 5 stars

    Reviewed on October 27, 2021 | Verified Review

    The doctor and his PA are wonderful.


  • Patient Review 231

    5 out of 5 stars

    Reviewed on October 27, 2021 | Verified Review

    Friendly service


  • Patient Review 232

    5 out of 5 stars

    Reviewed on October 26, 2021 | Verified Review

    Everyone was very personal and always willing to help if needed.


  • Patient Review 233

    5 out of 5 stars

    Reviewed on October 26, 2021 | Verified Review

    I am treated with love and respect, it???s like a family.


  • Patient Review 234

    5 out of 5 stars

    Reviewed on October 25, 2021 | Verified Review

    very caring


  • Patient Review 235

    5 out of 5 stars

    Reviewed on October 16, 2021 | Verified Review

    1st impressions are super! I feel like I???m in the best possible hands and care


  • Patient Review 236

    4.5 out of 5 stars

    Reviewed on October 09, 2021 | Verified Review

    Very professional and knolegable


  • Patient Review 237

    4.5 out of 5 stars

    Reviewed on October 09, 2021 | Verified Review

    you are very friendly toward your patients


  • Patient Review 238

    5 out of 5 stars

    Reviewed on October 09, 2021 | Verified Review

    Love Dr Hanel!!


  • Patient Review 239

    5 out of 5 stars

    Reviewed on October 08, 2021 | Verified Review

    Dr Handel is great! We appreciate the great care that he gives. This attitude and his standards reflect in his office staff. I wish all doctors were like him!


  • Patient Review 240

    5 out of 5 stars

    Reviewed on October 06, 2021 | Verified Review

    Everyone was so polite and helpful and seemed to really care about you. Everyone I met appeared to enjoy their job and had a very pleasant attitude. I haven't always found that at other places. I felt very comfortable with Dr Hamel and his nurse . A great experience and I definitely would recommend Lyerly.


  • Patient Review 241

    5 out of 5 stars

    Reviewed on October 02, 2021 | Verified Review

    Quality of service


  • Patient Review 242

    4.5 out of 5 stars

    Reviewed on October 01, 2021 | Verified Review

    The caring and expertise


  • Patient Review 243

    5 out of 5 stars

    Reviewed on September 30, 2021 | Verified Review

    That's where Dr. Hanel was that day. Staff was friendly.


  • Patient Review 244

    4.5 out of 5 stars

    Reviewed on September 29, 2021 | Verified Review

    Location and staff are great


  • Patient Review 245

    5 out of 5 stars

    Reviewed on September 29, 2021 | Verified Review

    Very friendly and efficient experience Dr Hanel is the best!


  • Patient Review 246

    4.5 out of 5 stars

    Reviewed on September 25, 2021 | Verified Review

    They took real good care of me. The CNA I had was flex and wasn???t from there so I gave her some leeway. I like the lady I had twice before. I think her name is Catherine. Also nurse Amy was great too!


  • Patient Review 247

    5 out of 5 stars

    Reviewed on September 24, 2021 | Verified Review

    Convenience of seeing Dr Hanel at the beach


  • Patient Review 248

    5 out of 5 stars

    Reviewed on September 23, 2021 | Verified Review

    Professional friendly compassionate doctors and staff!!


  • Patient Review 249

    5 out of 5 stars

    Reviewed on September 23, 2021 | Verified Review

    I enjoy going to the beaches location to see my doctors. Parking is easy and office is easy to get to. Doctors are highly qualified and professional.


  • Patient Review 250

    5 out of 5 stars

    Reviewed on September 23, 2021 | Verified Review

    Ease of scheduling and quick and orderly check-in


  • Patient Review 251

    5 out of 5 stars

    Reviewed on September 19, 2021 | Verified Review

    Very helpful and friendly.


  • Patient Review 252

    5 out of 5 stars

    Reviewed on September 13, 2021 | Verified Review

    They are the best! Dr Hanel and his team treat me like family and always have taken the best care of my health.


  • Patient Review 253

    5 out of 5 stars

    Reviewed on September 12, 2021 | Verified Review

    I was treated with kindness and professionalism during this stressful time in my life.


  • Patient Review 254

    5 out of 5 stars

    Reviewed on September 11, 2021 | Verified Review

    Thanks to all for the care my Dad received during his hospital stay and follow up visit on Sept. 3, 2021 with Dr. Hanel. Everyone was very nice. We are grateful.


  • Patient Review 255

    5 out of 5 stars

    Reviewed on September 08, 2021 | Verified Review

    I like your services because you're always upfront and truthful and I have a wonderful doctor.. Doctor Hornell is the best


  • Patient Review 256

    5 out of 5 stars

    Reviewed on September 08, 2021 | Verified Review

    Staff was very friendly, organized and profesional. Dr. Hanel is an excellent professional, willing to listen and answer question; besides being one of the greatest neurosurgeon.


  • Patient Review 257

    5 out of 5 stars

    Reviewed on September 06, 2021 | Verified Review

    The Doctors staff gets back to me promptly !


  • Patient Review 258

    5 out of 5 stars

    Reviewed on September 04, 2021 | Verified Review

    Courteous, friendly and professional staff


  • Patient Review 259

    0 out of 5 stars

    Reviewed on September 04, 2021 | Verified Review

    I Was told to have a cat scan. I did it immediately. It took more than a month to get a phone call - after at least 3 phone calls from me and sending a disc, to get results.


  • Patient Review 260

    5 out of 5 stars

    Reviewed on September 04, 2021 | Verified Review

    Dr. Hanel is saves lives and touches the lives of their families everyday! He has and Awesome staff and I am Thankful for all of them everyday! I'm living proof. ???Love Dr Hanel


  • Patient Review 261

    5 out of 5 stars

    Reviewed on September 03, 2021 | Verified Review

    Staff is always friendly and willing to answer any questions. Dr. Hanel has been such a welcome surprise as a doctor due to his patience and understanding of how scary things can be when getting a diagnosis of a brain aneurysm. He has made this process much better than I thought it would be upon finding out my diagnosis.


  • Patient Review 262

    4.5 out of 5 stars

    Reviewed on September 02, 2021 | Verified Review

    We have an excellent neurosurgeon, Dr. Hanel.


  • Patient Review 263

    5 out of 5 stars

    Reviewed on August 28, 2021 | Verified Review

    Everything


  • Patient Review 264

    5 out of 5 stars

    Reviewed on August 28, 2021 | Verified Review

    Instead of coming into the office for my appt. I was told that I'd get a phone call...and I did and you said that my caraotid arteries are fine but you ere going to call me to get an appointment with a neurosurgeon... I'm still waiting to find out who the Dr is and I'll call and try to get in...or were you going to get me an appointment....?????


  • Patient Review 265

    0 out of 5 stars

    Reviewed on August 26, 2021 | Verified Review

    ICU was a nightmare , my nurse yelled at me and told me to my face that I can keep hitting the call button and she still would not come to my aid , I told the staff i have anxiety issues and they would still didnt completely help me I have to wait several hours for the morning dr to come in a see me and discharge me so I could get out of the hospital to get meds for my anxiety it is sever and I stayed I sever pain all night


  • Patient Review 266

    5 out of 5 stars

    Reviewed on August 25, 2021 | Verified Review

    Very informative


  • Patient Review 267

    5 out of 5 stars

    Reviewed on August 25, 2021 | Verified Review

    I cannot be specific until I have second visit.


  • Patient Review 268

    5 out of 5 stars

    Reviewed on August 25, 2021 | Verified Review

    Trust them


  • Patient Review 269

    5 out of 5 stars

    Reviewed on August 25, 2021 | Verified Review

    Staff was attentive.


  • Patient Review 270

    5 out of 5 stars

    Reviewed on August 25, 2021 | Verified Review

    Dr. Hanel is at the top. There is no one better


  • Patient Review 271

    5 out of 5 stars

    Reviewed on August 25, 2021 | Verified Review

    Staff and doctor are amazing


  • Patient Review 272

    5 out of 5 stars

    Reviewed on August 22, 2021 | Verified Review

    Best surgeons


  • Patient Review 273

    5 out of 5 stars

    Reviewed on August 21, 2021 | Verified Review

    I???ve had nothing but an amazing experience with Lyerly Neurosurgery


  • Patient Review 274

    4.5 out of 5 stars

    Reviewed on August 20, 2021 | Verified Review

    All good for me.


  • Patient Review 275

    0 out of 5 stars

    Reviewed on August 20, 2021 | Verified Review

    You were fine it???s just I was suppose to go to the main hospital on Prudential


  • Patient Review 276

    5 out of 5 stars

    Reviewed on August 19, 2021 | Verified Review

    Long wait but really liked doctor and office staff.


  • Patient Review 277

    5 out of 5 stars

    Reviewed on August 19, 2021 | Verified Review

    Dr. Hanel took plenty of time to explain my situation. He was very knowledgeable. All personnel were professional and on time.


  • Patient Review 278

    5 out of 5 stars

    Reviewed on August 19, 2021 | Verified Review

    Not the service you want to use, but if you have to they are awesome.


  • Patient Review 279

    5 out of 5 stars

    Reviewed on August 18, 2021 | Verified Review

    The kindness and politeness of the drs and staff


  • Patient Review 280

    5 out of 5 stars

    Reviewed on August 08, 2021 | Verified Review

    Dr, Hanel and his team are wonderful. Highly recommend including Baptist Hospital. Their nurses are great.


  • Patient Review 281

    5 out of 5 stars

    Reviewed on August 08, 2021 | Verified Review

    DR HANEL AND STAFF OUTSTANDING RECOVERY NURSES EXCELLENT EXPLAINED MY RECOVERY PROCESS THAT DAY


  • Patient Review 282

    5 out of 5 stars

    Reviewed on August 05, 2021 | Verified Review

    Kind and fast help. Explained everything clearly. I am so thankful to have contacted you. I feel there is light at the end of this very dark and long tunnel.


  • Patient Review 283

    5 out of 5 stars

    Reviewed on August 05, 2021 | Verified Review

    I really trust my surgeon, everyone is so Kind. My whole experience was great. I highly recommend the Baptist Lylerly GROUP. DR. Hanel is top in his field Highy recommended you won't be disappointed. Dr. Hanel was referred to Me.Everone in the field are familiar with Dr. H. Good luck. I had 2 aneurysms behind my eyes, went thru groin and second thru wrist with stents. 2 yrs. Clear.


  • Patient Review 284

    5 out of 5 stars

    Reviewed on August 04, 2021 | Verified Review

    Expertise of physicians and


  • Patient Review 285

    5 out of 5 stars

    Reviewed on August 02, 2021 | Verified Review

    Professional, friendly


  • Patient Review 286

    5 out of 5 stars

    Reviewed on July 29, 2021 | Verified Review

    Everything, the staff is always friendly and ready to answer all your questions. I have been seeing Dr. Hanel since 2013 and I wouldn???t see any one else. I trust him and his staff for all my health needs.


  • Patient Review 287

    5 out of 5 stars

    Reviewed on July 26, 2021 | Verified Review

    Communication has been fantastic and timely. I highly recommend Lyerly & Dr. Hanel's Team.


  • Patient Review 288

    5 out of 5 stars

    Reviewed on July 25, 2021 | Verified Review

    Dr. Hanel and his team provide excellent care. I felt supported during my journey to healing.


  • Patient Review 289

    5 out of 5 stars

    Reviewed on July 23, 2021 | Verified Review

    Very efficient, very caring and friendly staff, location very easy to locate. Doctor was outstanding, easy to understand his comments! Already have recommended your place to several friends! Thank you for being there to make my life a lot better! I left feeling like a huge weight had been removed from my heart! God Bless you all!


  • Patient Review 290

    5 out of 5 stars

    Reviewed on July 22, 2021 | Verified Review

    Friendliest and professional.


  • Patient Review 291

    5 out of 5 stars

    Reviewed on July 22, 2021 | Verified Review

    On time appt. knowledgeable Dr and PA


  • Patient Review 292

    5 out of 5 stars

    Reviewed on July 22, 2021 | Verified Review

    On time and nice people.


  • Patient Review 293

    5 out of 5 stars

    Reviewed on July 22, 2021 | Verified Review

    Everyone was very friendly & caring. Our family appreciated the fact that Dr. Hanel said he likes to put himself in our shoes & would like to treat our mom the way he would treat his own.


  • Patient Review 294

    5 out of 5 stars

    Reviewed on July 22, 2021 | Verified Review

    Dr Sympathy is the best!!!!


  • Patient Review 295

    5 out of 5 stars

    Reviewed on July 20, 2021 | Verified Review

    All of the staff were extremely friendly and professional. Dr Hanel was quite thorough and gentle when it came to explaining the options and recommendations. He seemed very caring.


  • Patient Review 296

    5 out of 5 stars

    Reviewed on July 16, 2021 | Verified Review

    The entire staff (and it helps to emphasize, EVERYONE on the staff) demonstrates professional behavior. In all of the visits made and appointments we have set up, there's no one who is just "going through the motions". Everyone is clear, precise, they answer questions as directly as they can or take notes to get the complete answer from the appropriate party. Not only is that great "customer service", but it helps us to have trust in medical staff when the entire administrative area is "top notch".


  • Patient Review 297

    5 out of 5 stars

    Reviewed on July 15, 2021 | Verified Review

    Doctor very knowledgeable, professional, considerate and respectful with older patient. Sticks close to scheduled appointment time.


  • Patient Review 298

    5 out of 5 stars

    Reviewed on July 12, 2021 | Verified Review

    The staff was absolutely fantastic, most notably Megan the scheduler, but also the receptionist, medical assistant and Dr. Hanel were all superb. An incredible level of hospitality, kindness and sense of urgency to make it happen for my particular situation.


  • Patient Review 299

    5 out of 5 stars

    Reviewed on July 10, 2021 | Verified Review

    Dr Hanel and the staff were great.


  • Patient Review 300

    5 out of 5 stars

    Reviewed on July 08, 2021 | Verified Review

    Very friendly staff.


  • Patient Review 301

    5 out of 5 stars

    Reviewed on July 08, 2021 | Verified Review

    Dr. Hanel


  • Patient Review 302

    5 out of 5 stars

    Reviewed on July 08, 2021 | Verified Review

    It was excellent brain salad surgery. I highly recommend the surgery staff at Lyerly located in Baptist Hospital downtown.


  • Patient Review 303

    5 out of 5 stars

    Reviewed on July 08, 2021 | Verified Review

    High quality of professionalism, Doctor and Staff friendly caring and listened to my issues & concerns. Dr. Hanel went over my medical issues and explained in detail are next steps. Very pleased with the Appointment, Thank You , Mr.Lynn MICHAEL Waters Sr.


  • Patient Review 304

    5 out of 5 stars

    Reviewed on July 08, 2021 | Verified Review

    First of all, Dr. Ricardo Hanel is an amazing neurosurgeon and we are so blessed to be associated with him and his very high level of neurological care. His staff and assistants are also very impressive in their professional, yet personal attention to the details of caring for the patients. We feel very safe and "cared for" and depend of his expertise.


  • Patient Review 305

    5 out of 5 stars

    Reviewed on July 04, 2021 | Verified Review

    Dr. Hanel literally saved my life. He is an excellent neurosurgeon. In addition to having outstanding experience and training, he is compassionate, explains procedures and processes very well, and makes one understand that putting one???s full trust in him is well-placed. On timeliness of every 6-month follow-up review of my bilateral carotid ultrasound tests, though, this last 3/21/21 results were NOT reviewed until early July! It should not have taken 5 phone calls from me to have his staff obtain said results and his review. Such administrative management needs to be improved. The fact that now he wants a further CTA test done on me should not have taken 3 months. Such delay, in this neurological situation, could be extremely important. His medical skills are unparalleled.


  • Patient Review 306

    5 out of 5 stars

    Reviewed on July 03, 2021 | Verified Review

    Prompt and friendly


  • Patient Review 307

    5 out of 5 stars

    Reviewed on June 26, 2021 | Verified Review

    Everything


  • Patient Review 308

    5 out of 5 stars

    Reviewed on June 25, 2021 | Verified Review

    Excellent job taking out my staples??? waited for me to arrive even though close to closing??? stayed pass closing to complete procedure.


  • Patient Review 309

    5 out of 5 stars

    Reviewed on June 25, 2021 | Verified Review

    Knowledge and respect in explaining medical term and procedures.


  • Patient Review 310

    5 out of 5 stars

    Reviewed on June 25, 2021 | Verified Review

    Very professional??? very informative. Dr Olsen, Dr Cavaliere, Patrick Regis NP, Keri HopperRN, all exceeded in time spent with me. Dr Hanel, was the only one that seemed to ???rush??? surgery??? I was awaken at 6am 9 June, after being admitted 8 June for brain tumor and an MRI done approx. 11PM. No time to think, hardly time to notify husband. I believe more consideration should have been allowed to me to weigh options, ask questions.


  • Patient Review 311

    5 out of 5 stars

    Reviewed on June 24, 2021 | Verified Review

    The Dr is extremely competent and the staff is kind and professional. They are willing to help the patient in whatever they need and address their concerns.


  • Patient Review 312

    5 out of 5 stars

    Reviewed on June 23, 2021 | Verified Review

    I think Dr Hanel is one of the best Doctors I have ever been to. He takes his time & answers any questions I have. Great Doctor!


  • Patient Review 313

    5 out of 5 stars

    Reviewed on June 23, 2021 | Verified Review

    It was a great experience


  • Patient Review 314

    5 out of 5 stars

    Reviewed on June 22, 2021 | Verified Review

    Everyone was friendly and everything flowed smoothly because of their expertise.


  • Patient Review 315

    1.5 out of 5 stars

    Reviewed on June 20, 2021 | Verified Review

    I never get a call back and I have called 4 or 5 times. Alfred seems be be amazing and we will see if I get a call this week and someone give me my results.


  • Patient Review 316

    5 out of 5 stars

    Reviewed on June 20, 2021 | Verified Review

    Dr. Hanel is amazing!!!! We feel so blessed that he was able to see me so quickly and we know God has worked out all of the details!!!! He is an answer to prayer!!!!!!


  • Patient Review 317

    5 out of 5 stars

    Reviewed on June 19, 2021 | Verified Review

    Very satisfied.


  • Patient Review 318

    5 out of 5 stars

    Reviewed on June 18, 2021 | Verified Review

    The whole team is amazing. I felt safe through the surgery and my last procedure


  • Patient Review 319

    5 out of 5 stars

    Reviewed on June 18, 2021 | Verified Review

    Dr. Hanel and his nurses and staff are very knowledgeable and caring!!!


  • Patient Review 320

    5 out of 5 stars

    Reviewed on June 17, 2021 | Verified Review

    I was in and out very quickly and was seen by a very knowledgeable doctor.


  • Patient Review 321

    5 out of 5 stars

    Reviewed on June 16, 2021 | Verified Review

    Friendly, caring


  • Patient Review 322

    5 out of 5 stars

    Reviewed on June 13, 2021 | Verified Review

    The team that work with Dr Ricardo Hanel it is very considered, and kind. Dr Hanel showed interest and listened to me, as a patient I appreciated that. My family and where very worry about me having a tumor in my brain because in the last months I have had other health issues. We are very pleased how the surgery went.


  • Patient Review 323

    0 out of 5 stars

    Reviewed on June 12, 2021 | Verified Review

    Since my last surgery, I???ve been trying to get in to see the doctor because i have been having complications, but they wouldn???t schedule me an appointment. After I got into a car accident, then they decided to see me. At this point, I just want the neurosurgeon to take my shunt out and I find me a new neurosurgeon. I want to find a doctor who actually care for their patients.


  • Patient Review 324

    5 out of 5 stars

    Reviewed on June 12, 2021 | Verified Review

    Absolutely Everything!


  • Patient Review 325

    5 out of 5 stars

    Reviewed on June 11, 2021 | Verified Review

    service


  • Patient Review 326

    5 out of 5 stars

    Reviewed on June 10, 2021 | Verified Review

    Staff is very friendly and knowledgeable.


  • Patient Review 327

    5 out of 5 stars

    Reviewed on June 10, 2021 | Verified Review

    Everyone was friendly and they took time to answer my questions.


  • Patient Review 328

    5 out of 5 stars

    Reviewed on June 06, 2021 | Verified Review

    Dr Hanel and his support staff are the BEST in accommodating my request for an off-site (and out of state) post surgical consult. My care at the hospital itself was A++. George F. Amelia Island


  • Patient Review 329

    5 out of 5 stars

    Reviewed on June 05, 2021 | Verified Review

    They treat you as if you were their immediate family


  • Patient Review 330

    5 out of 5 stars

    Reviewed on June 03, 2021 | Verified Review

    Dr Ricardo Hanel. Excellent.


  • Patient Review 331

    4.5 out of 5 stars

    Reviewed on June 03, 2021 | Verified Review

    Strait forward advise and professional common sense approach to my medical issue.


  • Patient Review 332

    5 out of 5 stars

    Reviewed on June 03, 2021 | Verified Review

    Class all the way! Thank you Dr Hanel and staff!!!


  • Patient Review 333

    5 out of 5 stars

    Reviewed on June 03, 2021 | Verified Review

    The doctor and employees are attentive and a pleasure to be with. Thanks for everything.


  • Patient Review 334

    5 out of 5 stars

    Reviewed on June 02, 2021 | Verified Review

    Great staff The Surgeon was very beight human being.


  • Patient Review 335

    5 out of 5 stars

    Reviewed on June 02, 2021 | Verified Review

    Got us in quickly and Dr. Hanel was straightforward and wonderful


  • Patient Review 336

    2.5 out of 5 stars

    Reviewed on June 02, 2021 | Verified Review

    Just getting to the office from parking was almost impossible! I have difficulty walking and had to wait almost an hour for a wheelchair. After a very brief appointment, I had almost an hour again to be brought downstairs. I spent 6 hours altogether away from home getting to and leaving this appointment. It was not worth it!


  • Patient Review 337

    5 out of 5 stars

    Reviewed on June 02, 2021 | Verified Review

    It???s always the people. You have competent and friendly people with great personalities.


  • Patient Review 338

    5 out of 5 stars

    Reviewed on May 30, 2021 | Verified Review

    Very professional and excellent care!!


  • Patient Review 339

    5 out of 5 stars

    Reviewed on May 27, 2021 | Verified Review

    Professional service, doctors who listen, nice clean facility


  • Patient Review 340

    5 out of 5 stars

    Reviewed on May 27, 2021 | Verified Review

    Friendly courteous people. Good followup. And #1 - Dr. Hanel!! My lifesaver!!


  • Patient Review 341

    5 out of 5 stars

    Reviewed on May 27, 2021 | Verified Review

    Sr. Hanley is awesome. He???s so personable and thorough with his care. I felt very comfortable with him and so happy that I found him during my difficult time. I???m in good hands!


  • Patient Review 342

    4.5 out of 5 stars

    Reviewed on May 26, 2021 | Verified Review

    EVERYONE was caring and professional.


  • Patient Review 343

    4 out of 5 stars

    Reviewed on May 23, 2021 | Verified Review

    beon time for scheduled telehealth call


  • Patient Review 344

    5 out of 5 stars

    Reviewed on May 12, 2021 | Verified Review

    Doctor Hanel projects an aurora of confidence and knowledge that is comforting in a time of stress and indecision. Also office staff will return your call. God has put me in the right place with the right people at the right time. Aneurysms have been effecting my life since Jan.2006. So I am experienced with Doctors.


  • Patient Review 345

    5 out of 5 stars

    Reviewed on May 09, 2021 | Verified Review

    Very friendly and professional.


  • Patient Review 346

    5 out of 5 stars

    Reviewed on May 07, 2021 | Verified Review

    Aside from highly skilled surgeons, customer service associates are very good.


  • Patient Review 347

    5 out of 5 stars

    Reviewed on May 05, 2021 | Verified Review

    Great care - could tell they were interested in you as a person


  • Patient Review 348

    5 out of 5 stars

    Reviewed on May 01, 2021 | Verified Review

    Care about the Patient


  • Patient Review 349

    4.5 out of 5 stars

    Reviewed on April 30, 2021 | Verified Review

    The professionalism and courtesy is very evident.


  • Patient Review 350

    5 out of 5 stars

    Reviewed on April 29, 2021 | Verified Review

    Friendly, professional , efficient, not having to wait a long time to see the doctor.


  • Patient Review 351

    5 out of 5 stars

    Reviewed on April 29, 2021 | Verified Review

    Dr Hannal and the PA we’ve seen are thorough with exam, answering questions, and adddressing concerns.


  • Patient Review 352

    5 out of 5 stars

    Reviewed on April 28, 2021 | Verified Review

    Lyerly is patient-centered starting with the ease of contacting helpful, informative and efficient staff for new patients. I had questions and received answers quickly. Your online forms are clear and concise with simple, easy-to-follow instructions. Your reception team warmly greeted me, and my time in the waiting room was minimal. The Medical Assistant prepared final information for the doctor and everything went quickly. Dr. Hanel addressed all of my concerns, and explained my diagnosis and his plan. The entire experience has been very reassuring for me. I appreciate the professionalism, expertise and caring environment of this practice and would highly recommend Lyerly. I am confident that they are dependable and will do all they can to help me achieve optimal health.


  • Patient Review 353

    5 out of 5 stars

    Reviewed on April 28, 2021 | Verified Review

    Quick and efficient


  • Patient Review 354

    5 out of 5 stars

    Reviewed on April 24, 2021 | Verified Review

    Staff and premises


  • Patient Review 355

    3.5 out of 5 stars

    Reviewed on April 22, 2021 | Verified Review

    Wait time was one and one half hours and I felt rushed during the Dr's visit. Not enough time to think and ask questions. But I completely trust Dr. Hannel.


  • Patient Review 356

    5 out of 5 stars

    Reviewed on April 15, 2021 | Verified Review

    It was a perfect visit, in on time and not a hour wait for the doctor to come in and talk, I could not have ask for any thing better, they were friendly, made you feel important to them, the doctor listened to what you had to say about your problem. Thank you


  • Patient Review 357

    4.5 out of 5 stars

    Reviewed on April 15, 2021 | Verified Review

    The doctor was attentive, on time and valued our input


  • Patient Review 358

    5 out of 5 stars

    Reviewed on April 15, 2021 | Verified Review

    Very welcoming and friendly!


  • Patient Review 359

    5 out of 5 stars

    Reviewed on April 14, 2021 | Verified Review

    Everyone was very professional And friendly.


  • Patient Review 360

    5 out of 5 stars

    Reviewed on April 14, 2021 | Verified Review

    I was totally impressed with my visit to your office and even more so with Dr. Ricardo Hanel! Very professional staff and loved the fact my appointment was on time. Yes, I would highly recommend it to anyone looking for a good neurosurgeon.


  • Patient Review 361

    5 out of 5 stars

    Reviewed on April 14, 2021 | Verified Review

    The care


  • Patient Review 362

    5 out of 5 stars

    Reviewed on April 14, 2021 | Verified Review

    The staff was very nice and helpful. They answered calls I made immediately. Dr Hanel was professional and is following up with additional tests. The visit was short and concise and I was very comfortable.


  • Patient Review 363

    5 out of 5 stars

    Reviewed on April 08, 2021 | Verified Review

    The entire staff is friendly and helpful. They go above and beyond to help you in every way they can. Dr. Hanel takes time to talk to you and answer your questions. You will never see him checking his watch when he is with you, which is almost non-existent today.


  • Patient Review 364

    5 out of 5 stars

    Reviewed on April 08, 2021 | Verified Review

    Dr. Hanel is a great doctor!


  • Patient Review 365

    5 out of 5 stars

    Reviewed on April 08, 2021 | Verified Review

    I like the fact that your service was fast and efficient!


  • Patient Review 366

    5 out of 5 stars

    Reviewed on April 08, 2021 | Verified Review

    Compassionate group that spends time in listening to the patient, taking an interest in them and explaining procedures to be taken or have been taken. Dr Hanel is amazing!


  • Patient Review 367

    5 out of 5 stars

    Reviewed on April 08, 2021 | Verified Review

    Everyone was very friendly and Dr. Hanel is the best!


  • Patient Review 368

    5 out of 5 stars

    Reviewed on April 08, 2021 | Verified Review

    Everyone was so kind, helpful and the office was orderly. Appreciated the fact that we didn't have to wait to long to see the Doctor.


  • Patient Review 369

    5 out of 5 stars

    Reviewed on April 08, 2021 | Verified Review

    Professional, timely, and curious. Makes you feel Welcome.


  • Patient Review 370

    5 out of 5 stars

    Reviewed on April 07, 2021 | Verified Review

    The people


  • Patient Review 371

    5 out of 5 stars

    Reviewed on April 04, 2021 | Verified Review

    They make you feel comfortable and truly cared for


  • Patient Review 372

    5 out of 5 stars

    Reviewed on April 04, 2021 | Verified Review

    Excellent caring doctor and staff!


  • Patient Review 373

    5 out of 5 stars

    Reviewed on April 03, 2021 | Verified Review

    I do nounhavr a keyboard justbto ic screen


  • Patient Review 374

    4 out of 5 stars

    Reviewed on April 03, 2021 | Verified Review

    Get your phone system working so someone can call and doesnt have to wait a day or two to speak to somebody


  • Patient Review 375

    5 out of 5 stars

    Reviewed on April 02, 2021 | Verified Review

    Staff was very nice. Doctor was kind and understanding. The wait was reasonable..thank you


  • Patient Review 376

    4 out of 5 stars

    Reviewed on April 01, 2021 | Verified Review

    Reduce redundant forms to be completed at check in. As a Baptist patient, all the information I was required to report is ALL in my portal. Very difficult to get to this office.


  • Patient Review 377

    5 out of 5 stars

    Reviewed on April 01, 2021 | Verified Review

    The immediate response, thoughtfulness and explanations in terminology I could understand.


  • Patient Review 378

    5 out of 5 stars

    Reviewed on April 01, 2021 | Verified Review

    Saw in a timely manner and very efficient. Dr. Hanel explained diagnosis in detail where I could understand it. Also, listened to each of my questions. Very pleased with the services.


  • Patient Review 379

    5 out of 5 stars

    Reviewed on April 01, 2021 | Verified Review

    Everything the staff is amazing


  • Patient Review 380

    3 out of 5 stars

    Reviewed on April 01, 2021 | Verified Review

    Listen to me. Dont rush the appointment. Take value in my total care and not just look at reports and walk in just say let do a test without explaining anything.


  • Patient Review 381

    5 out of 5 stars

    Reviewed on April 01, 2021 | Verified Review

    Everything!


  • Patient Review 382

    5 out of 5 stars

    Reviewed on March 29, 2021 | Verified Review

    Professional and friendly . Personal attention to needs.


  • Patient Review 383

    5 out of 5 stars

    Reviewed on March 28, 2021 | Verified Review

    Pleasant friendly professional and knowledgeable


  • Patient Review 384

    5 out of 5 stars

    Reviewed on March 28, 2021 | Verified Review

    Professional and trustworthy.


  • Patient Review 385

    5 out of 5 stars

    Reviewed on March 26, 2021 | Verified Review

    Clean


  • Patient Review 386

    5 out of 5 stars

    Reviewed on March 25, 2021 | Verified Review

    Clear and understandable explanation of the issue and possible methods of treatment. The staff was excellent.


  • Patient Review 387

    5 out of 5 stars

    Reviewed on March 25, 2021 | Verified Review

    Your doctor, Hanel and staff are very professional.


  • Patient Review 388

    5 out of 5 stars

    Reviewed on March 24, 2021 | Verified Review

    Kindness and professionalism of Dr. Hanel & his associates as well as their thorough attention to my Moms health.


  • Patient Review 389

    5 out of 5 stars

    Reviewed on March 24, 2021 | Verified Review

    Dr Hanel & his team are Amazing I probably wouldn’t be alive today with their dedication and support I can’t thank them enough


  • Patient Review 390

    0 out of 5 stars

    Reviewed on March 15, 2021 | Verified Review

    So far Dr. Hanel is the only one to show any genuine compassion or empathy. However it is his vacation so I was transferred to another Dr. Who probably couldn't tell you my name. I have suffered for over a year doing everything my neurologist recommended finally agreeing to the extreme of changing insurance coverage to be allowed to see Dr. Hanel. As for making it right please treat the next patient with compassion and empathy throughout their treatment. Thank you


  • Patient Review 391

    5 out of 5 stars

    Reviewed on March 10, 2021 | Verified Review

    Being informed about how procedure went. Operating room nurses were great!!


  • Patient Review 392

    5 out of 5 stars

    Reviewed on March 08, 2021 | Verified Review

    Professionalism and efficiency.


  • Patient Review 393

    5 out of 5 stars

    Reviewed on March 08, 2021 | Verified Review

    The best neurosurgeons in the world. Dr. Hanel saved my life! He is a kind, gentle, compassionate, brilliant neurosurgeon. My family and I love him.


  • Patient Review 394

    5 out of 5 stars

    Reviewed on March 06, 2021 | Verified Review

    my visit with Dr. Hanel was informative and quick.


  • Patient Review 395

    5 out of 5 stars

    Reviewed on March 05, 2021 | Verified Review

    Dr. Hanel and staff!


  • Patient Review 396

    5 out of 5 stars

    Reviewed on March 04, 2021 | Verified Review

    Dr. Hanel is an excellent neurosurgeon. He and the staff working with him had both great technical skills and were, also, supportive of their patient and family. They educated us on what to expect through the surgery and recovery process. They referred us to excellent professionals for rehabilitation from brain injury.


  • Patient Review 397

    5 out of 5 stars

    Reviewed on March 04, 2021 | Verified Review

    GREAT STAFF AND DOCTOR


  • Patient Review 398

    5 out of 5 stars

    Reviewed on March 04, 2021 | Verified Review

    Made me feel comfortable after explaining my situation to both Dr and RN.. Anything unusual that is going on in ur brain you can't control, you need comfortable interaction. And I felt it w them!!


  • Patient Review 399

    5 out of 5 stars

    Reviewed on February 27, 2021 | Verified Review

    Took great care of me and likely saved my life. I thank God and Dr Hanel for taking quick and decisive action to correct the potential damage that would have destroyed my life following my stroke that occurred during my procedure. Thank you Lord for Dr Hanel.


  • Patient Review 400

    5 out of 5 stars

    Reviewed on February 26, 2021 | Verified Review

    Staff and physicians very personable and explanations were good


  • Patient Review 401

    5 out of 5 stars

    Reviewed on February 25, 2021 | Verified Review

    Could be more conveniently located (downtown Jax is a nightmare), but my appointment took place very close to on time, staff were friendly and thorough, and questions were answered patiently and thoroughly.


  • Patient Review 402

    5 out of 5 stars

    Reviewed on February 25, 2021 | Verified Review

    Friendly and professional staff.


  • Patient Review 403

    5 out of 5 stars

    Reviewed on February 24, 2021 | Verified Review

    I appreciated the professionalism and thorough attention my doctors and nurses gave to my care.


  • Patient Review 404

    5 out of 5 stars

    Reviewed on February 24, 2021 | Verified Review

    Everything ! The people are amazing, caring and compassionate. They go out of their way to be helpful. The view from the waiting room isn’t bad either.


  • Patient Review 405

    4.5 out of 5 stars

    Reviewed on February 24, 2021 | Verified Review

    Dr. Hanel is the best and it shows by his number of patients. My only recommendation is to get your appointments in order. I had a 3:15 p.m. on a Tuesday. They called me Monday and asked me to come in as early in the afternoon as possible as he had to leave earlier than expected. I got there at 12:50 p.m. and they kept me in the waiting room until 2:00 p.m. and I got in only when I enquired at the desk as to what was going on. Inside I waited another half hour and finally left the building at about 2:55 p.m. Why was I asked to come in early? If this was any other doctor other than Dr. Hanel, I might be persuaded to move but I have so much respect for him and the work of the Lyerly group that I will stay but please take some time and make some effort to get your time management under control. Patients have time costraints too. Thank you for listening and keep doctors like Dr. Hanel in your organization.


  • Patient Review 406

    5 out of 5 stars

    Reviewed on February 20, 2021 | Verified Review

    I am a patient of Dr. Hanel. He has performed two surgeries on me in the past three years and I am doing quite well. He is without a doubt the finest neurosurgeon in the world. His support staff is superb and able to answer all questions in a timely manner and to my satisfaction. All appointments scheduled have been at my convenience. All procedures were thoroughly explained to me before being done and follow up visits were informative. Five stars for all at Lyerly Neurosurgery.


  • Patient Review 407

    5 out of 5 stars

    Reviewed on February 19, 2021 | Verified Review

    everything


  • Patient Review 408

    5 out of 5 stars

    Reviewed on February 18, 2021 | Verified Review

    The friendliness


  • Patient Review 409

    5 out of 5 stars

    Reviewed on February 18, 2021 | Verified Review

    They did a good job they were accurate and courteous.


  • Patient Review 410

    5 out of 5 stars

    Reviewed on February 18, 2021 | Verified Review

    Friendly staff and Dr. Hanel is wonderful.


  • Patient Review 411

    4.5 out of 5 stars

    Reviewed on February 18, 2021 | Verified Review

    Competent doc


  • Patient Review 412

    4.5 out of 5 stars

    Reviewed on February 18, 2021 | Verified Review

    Everyone was friendly and professional.


  • Patient Review 413

    5 out of 5 stars

    Reviewed on February 17, 2021 | Verified Review

    Wonderful


  • Patient Review 414

    5 out of 5 stars

    Reviewed on February 17, 2021 | Verified Review

    Everyone was extremely caring and helpful to me through a very stressful time. Thank you!


  • Patient Review 415

    5 out of 5 stars

    Reviewed on February 16, 2021 | Verified Review

    Very well organized great staff and ease of registration make for a great experience.


  • Patient Review 416

    5 out of 5 stars

    Reviewed on February 11, 2021 | Verified Review

    Everyone is helpful and pleasant. The doctors make you feel comfortable.


  • Patient Review 417

    4.5 out of 5 stars

    Reviewed on February 11, 2021 | Verified Review

    I had an incredible experience at my last and first appointment with Dr. Hanel. He, is nurse and everyone I came in contact with. The reason for the 9 is due to another experience I had a few years ago with another doctor there. Definitely would recommend Lyerly and most certainly Dr. Hanel.


  • Patient Review 418

    5 out of 5 stars

    Reviewed on February 11, 2021 | Verified Review

    Doctor and staff is very friendly.


  • Patient Review 419

    3.5 out of 5 stars

    Reviewed on February 11, 2021 | Verified Review

    Make sure a patient who calls with serious issue gets a response. I was told the doctor was going to be consulted & it never happened. Also, the doctor didn't give us any time to answer questions before surgery.


  • Patient Review 420

    0 out of 5 stars

    Reviewed on February 11, 2021 | Verified Review

    Waited for over an hour from time of appointment to when I actually saw the Doctor.


  • Patient Review 421

    4.5 out of 5 stars

    Reviewed on February 11, 2021 | Verified Review

    Everyone was very helpful and feiendly


  • Patient Review 422

    5 out of 5 stars

    Reviewed on February 07, 2021 | Verified Review

    Professional staff and of course Dr Hanel


  • Patient Review 423

    5 out of 5 stars

    Reviewed on February 06, 2021 | Verified Review

    Dr Hanel is an awesome doctor and is great at explaining everything!!


  • Patient Review 424

    5 out of 5 stars

    Reviewed on February 05, 2021 | Verified Review

    Very informative team, answers all questions quickly. I feel like i have my own personal staff all to myself. Dr Hanel, Stacie, Naomi and everyone from the check in to behind the scenes makes the visit nice and smooth. It's nice knowing I'm in caring and knowledgeable hands!!! Thanks for the great care,


  • Patient Review 425

    4.5 out of 5 stars

    Reviewed on February 04, 2021 | Verified Review

    Great!


  • Patient Review 426

    5 out of 5 stars

    Reviewed on February 04, 2021 | Verified Review

    Dr. Hanel instills confidence that he knows how to treat my brain tumor with success.


  • Patient Review 427

    5 out of 5 stars

    Reviewed on February 04, 2021 | Verified Review

    Megan's support and the exam with Dr. Hanel


  • Patient Review 428

    4.5 out of 5 stars

    Reviewed on February 04, 2021 | Verified Review

    I like the way the staff treated me.


  • Patient Review 429

    5 out of 5 stars

    Reviewed on February 04, 2021 | Verified Review

    What I don’t like is the parking situation and LONG walk to your offices.


  • Patient Review 430

    5 out of 5 stars

    Reviewed on February 04, 2021 | Verified Review

    Extremely comprehensive and thorough


  • Patient Review 431

    5 out of 5 stars

    Reviewed on February 03, 2021 | Verified Review

    I am very lucky to have surgery at Baptist .Hospital .The Doctors and nurses are the best thank you


  • Patient Review 432

    5 out of 5 stars

    Reviewed on February 03, 2021 | Verified Review

    Very organized


  • Patient Review 433

    5 out of 5 stars

    Reviewed on February 03, 2021 | Verified Review

    Everyone is very nice and professional. Didn't have to wait long. Dr Hanel explained everything to me.


  • Patient Review 434

    5 out of 5 stars

    Reviewed on February 03, 2021 | Verified Review

    Very caring people, I like them


  • Patient Review 435

    5 out of 5 stars

    Reviewed on February 03, 2021 | Verified Review

    I been lucky to have seen both Dr Wallace and Dr Handel. I trust both very much. It’s easy to talk to staff and get call backs


  • Patient Review 436

    5 out of 5 stars

    Reviewed on February 03, 2021 | Verified Review

    Dr. Hanal? and staff are life saving!


  • Patient Review 437

    5 out of 5 stars

    Reviewed on February 03, 2021 | Verified Review

    The people!


  • Patient Review 438

    5 out of 5 stars

    Reviewed on January 30, 2021 | Verified Review

    Everyone is friendly and easy to talk to


  • Patient Review 439

    5 out of 5 stars

    Reviewed on January 23, 2021 | Verified Review

    excellent and professional service


  • Patient Review 440

    5 out of 5 stars

    Reviewed on January 20, 2021 | Verified Review

    Everyone was so kind and the equipment for imaging was comfortable


  • Patient Review 441

    5 out of 5 stars

    Reviewed on January 19, 2021 | Verified Review

    The staff that greeted me was super nice. Any questions i had before meeting with the doctor they answered in a very professional manner. Dr. Hanel was very professional but at the same time very upbeat which i like. Could tell he really knows his stuff which put my wife and i at ease.f


  • Patient Review 442

    4 out of 5 stars

    Reviewed on January 17, 2021 | Verified Review

    Dr. HANEL medical assistant JoAlley needs to communicate better to patients on what day and a time range she will call you back. She also need to let you know whether the Doctor of the PA will be call you with your test results and what time frame. The PA who called me back was professional and friendly.


  • Patient Review 443

    5 out of 5 stars

    Reviewed on January 17, 2021 | Verified Review

    The staff was very friendly and professional and took time to listen


  • Patient Review 444

    5 out of 5 stars

    Reviewed on January 15, 2021 | Verified Review

    Very friendly and nice.


  • Patient Review 445

    5 out of 5 stars

    Reviewed on January 14, 2021 | Verified Review

    Very positive outlook.


  • Patient Review 446

    5 out of 5 stars

    Reviewed on January 14, 2021 | Verified Review

    Very Professional, polite and knowable.


  • Patient Review 447

    5 out of 5 stars

    Reviewed on January 14, 2021 | Verified Review

    Doctor's and nurses was very nice and understanding.


  • Patient Review 448

    5 out of 5 stars

    Reviewed on January 14, 2021 | Verified Review

    Dr Hanel listens.


  • Patient Review 449

    5 out of 5 stars

    Reviewed on January 13, 2021 | Verified Review

    Dr Hanel has explained more to me about my aneurysm than anyone ever has. He has answered all our questions and made me more comfortable with my diagnosis and options. The office staff is always friendly and courteous.


  • Patient Review 450

    5 out of 5 stars

    Reviewed on January 13, 2021 | Verified Review

    Dr Hannel. saved my husband’d life. Excellent!!


  • Patient Review 451

    5 out of 5 stars

    Reviewed on January 08, 2021 | Verified Review

    This is the most professional and diligent team I've ever been associated with!


  • Patient Review 452

    5 out of 5 stars

    Reviewed on January 06, 2021 | Verified Review

    Staff was personable and thorough. Answered all questions.


  • Patient Review 453

    5 out of 5 stars

    Reviewed on January 05, 2021 | Verified Review

    I drive 4 hours to see Dr Hanel and his outstanding staff. Every procedure has been performed to perfection and I won’t see anyone else in the world. They are the best at what they do and are true professionals. Their communication is second to none. I highly recommend!!


  • Patient Review 454

    5 out of 5 stars

    Reviewed on December 31, 2020 | Verified Review

    All the medical staff who were involved with my care during my appointment were very friendly and attentive. Both the Dr. and ARNP took time with me to explain my diagnosis and go over treatment options. I left feeling they really cared.


  • Patient Review 455

    5 out of 5 stars

    Reviewed on December 31, 2020 | Verified Review

    From the front staff to the doctors all are helpful, kind and caring


  • Patient Review 456

    5 out of 5 stars

    Reviewed on December 31, 2020 | Verified Review

    I was so impressed with the friendliness of the staff and the thorough explanation given by Dr Hanel as to the options available to treat my brain aneurysm. The office meeting with doctor and staff calmed me and put me at ease in preparation for my surgery the very next week. I would highly recommend this group to anyone facing treatment for a brain aneurysm.


  • Patient Review 457

    5 out of 5 stars

    Reviewed on December 31, 2020 | Verified Review

    I really like Doctor Hanel


  • Patient Review 458

    4.5 out of 5 stars

    Reviewed on December 31, 2020 | Verified Review

    very professional


  • Patient Review 459

    2.5 out of 5 stars

    Reviewed on December 30, 2020 | Verified Review

    For the time I spent filling out forms and traveling downtown and parking and hiking to your office, all our time would've been better spent with the doctor simply conferring with my neurologist. I felt it was a waste of my time for something that could've been done with a phone call.


  • Patient Review 460

    5 out of 5 stars

    Reviewed on December 29, 2020 | Verified Review

    I am very impressed with Dr Ricardo Hanel's explanation of my pituitary adenoma options and information of the disease in general. Unfortunately I was unable to see him in person at my last appointment because he had an emergency surgery but he contacted me later in the day to update me on my MRI results which were positive. He was highly recommended by my favorite gynecologist, so I felt in good hands. I recommend Lyerly highly.


  • Patient Review 461

    5 out of 5 stars

    Reviewed on December 27, 2020 | Verified Review

    The promptness and friendliness of the staff


  • Patient Review 462

    5 out of 5 stars

    Reviewed on December 27, 2020 | Verified Review

    In the two years I spent with Lyerly Neurosurgery first as a patient in ICU then as an outpatient I experienced nothing but complete satisfaction. Dr. Hanel is a wonderful, caring doctor. He was always willing to answer any questions and explain all procedures. His staff and all those at Lyerly were always courteous and friendly and helpful in their care for me. Thank you very much.


  • Patient Review 463

    5 out of 5 stars

    Reviewed on December 26, 2020 | Verified Review

    I felt comfortable with the doctor and nurses; I felt they cared. They explained everything I asked them and I feel I had enough information to make an informed decision.


  • Patient Review 464

    5 out of 5 stars

    Reviewed on December 23, 2020 | Verified Review

    Dr. Hanel and his office staff are absolutely amazing! They’re always patient with me and communicate things to my caregiver during appointments, which is very helpful! Thank you Dr. Hanel and Lyerly for your continued dedication to us patients!


  • Patient Review 465

    5 out of 5 stars

    Reviewed on December 23, 2020 | Verified Review

    Dr Hanel and his staff have been so kind and compassionate to my husband and I. We were shocked to learn that my husband had a brain tumor and the speed at which the team handled my husband's care was beyond compare. We are not from Jacksonville and we were here at our second home for a short stay. We didn't know which way to turn, or what to do, but Dr Hanel gave us strength when we had none. When my husband came out of surgery not being able to speak or walk - it was all the more frightening, but they continued to work with us to encourage us that with healing the words would come. We still have a long road ahead of us and we hope to continue with MD Anderson and Lyerly Neurosurgery to a full recovery.


  • Patient Review 466

    4.5 out of 5 stars

    Reviewed on December 16, 2020 | Verified Review

    Everyone was very pleasant and helpful.


  • Patient Review 467

    5 out of 5 stars

    Reviewed on December 14, 2020 | Verified Review

    Very friendly , respectful of me very professionally


  • Patient Review 468

    5 out of 5 stars

    Reviewed on December 11, 2020 | Verified Review

    Competent. Professional.


  • Patient Review 469

    5 out of 5 stars

    Reviewed on November 21, 2020 | Verified Review

    BBB. Big Brazilian Buddy. Very thankful to him


  • Patient Review 470

    5 out of 5 stars

    Reviewed on November 15, 2020 | Verified Review

    The staff was Very friendly, I believe they worked to fit me in and I’m very appreciative of that. The doctor was very reassuring and took the time to explain everything to me. I left feeling I was put into good hands to solve my up coming medical procedure.


  • Patient Review 471

    5 out of 5 stars

    Reviewed on November 14, 2020 | Verified Review

    We liked the way the doctors went out of their to communicate with us and keep us informed.I appreciated the warm, caring bedside manner of Dr Hanel in caring for my husband.


  • Patient Review 472

    5 out of 5 stars

    Reviewed on November 14, 2020 | Verified Review

    We liked the safe check in & we really liked Dr Handel ! Hated the long walk but we understood since there is a lot of construction going on


  • Patient Review 473

    5 out of 5 stars

    Reviewed on November 12, 2020 | Verified Review

    Throughly and professionally explained and evaluated all my options moving forward.


  • Patient Review 474

    5 out of 5 stars

    Reviewed on November 09, 2020 | Verified Review

    Dr. Hanel & his co-workers are the best! I trust him implicitly with the handling of my small brain aneurysms which don't require surgery. He has been my Neurosurgeon since I first became his patient while he was working at Mayo. Was delighted he joined Lyerly as I see another surgeon in this practice for back & neck. Have the best two in their fields taking care of me. Everyone is professional & so nice to work with...thank all of you so much!!!


  • Patient Review 475

    5 out of 5 stars

    Reviewed on November 06, 2020 | Verified Review

    Ever one is attentive and treat you as if you are the only patient they have. Best Drs


  • Patient Review 476

    5 out of 5 stars

    Reviewed on November 05, 2020 | Verified Review

    Dr. Hanel takes his time with you and makes sure you are comfortable with your medical plan.


  • Patient Review 477

    5 out of 5 stars

    Reviewed on November 04, 2020 | Verified Review

    Professional and competent.


  • Patient Review 478

    5 out of 5 stars

    Reviewed on November 04, 2020 | Verified Review

    Easy to communicate with. Explains in terms that is easily understood. Everyone is pleasant. However, I was given the incorrect procedure and check in time. Was told to check in at 6:30 and procedure was 8:30. When I arrived, I was told I was not schedule until 9:30.


  • Patient Review 479

    1 out of 5 stars

    Reviewed on November 03, 2020 | Verified Review

    Overall very disappointed with just about every aspect of patient care here. During my initial visit I got there 45 minutes early as instructed, even though I had already filled out all my new patient paperwork, only to then sit there another half hour behind my appointment time waiting for the nurse to take me back. Once she took me back to the room I had to wait about another half hour before I actually saw the doctor, and that portion of the visit only lasted about two or three minutes, because the doctor instructed me to get lab work done that we all knew I needed ahead of time but nobody there scheduled the labs beforehand, because that would’ve made too much sense. So it was basically a wasted visit since they couldn’t instruct me further without the labs done, even though I told the nurse on the phone when scheduling the appointment that I had not done any lab work yet. And on my way out of that appointment I stop by the front reception area to pay my co-pay, and the girl at the desk told me there was no co-pay required. Sure enough a couple weeks later I get a bill in the mail for $55, the specialist co-pay that I knew would be required, so clearly I had doubts about the office’s competence already. I called the next day to see why I hadn’t been emailed the lab work order yet, and the nurse I spoke to told me it would be put in the mail, which I thought was strange because every other doctor I’ve seen this year, and there have been quite a few, have done everything via online portals or email. A few days later I get the lab work order in the mail, With absolutely no instructions or information for me - no instructions on where to go, with medications to avoid, or any instructions about fasting or not. So I called the doctors office back, and the nurse tells me that I don’t need to worry about fasting, And tells me that I can go to any Baptist hospitals lab to get the blood work done without an appointment. So a few days later on my day off I go to Baptist South, spend 45 minutes waiting in the lab area only to find out my insurance (Florida Blue Options PPO) is not accepted, which begs the question, why did she tell me to go here when she knows what insurance I have? So I call Dr. Hanel’s nurse immediately and ask her where I’m supposed to go? She tells me to go to LabCorp down the street. I then go to the LabCorp nearby turns out their office is completely closed. So I called her back and ask her what to do now, and she gives me a number for Quest Diagnostics, which I then call but the number is not working. I called her again, and she gives me a different number, which I call and then get disconnected every time I try to schedule an appointment. So I called her back yet again and she goes online and find me a LabCorp that will schedule me but of course there’s no availability for approximately two weeks. And she tells me that it turns out I do have to fast after all, so good thing I didn’t get the test done that day as planned or the results would’ve been skewed. While waiting for my upcoming appointment I decide to go online to my insurance company’s website and double check that LabCorp is in network, which surprise surprise, they are not. So I cancel that appointment make a new appointment with quest diagnostics that’s now another week away and finally get that done. Once I get there to that appointment to get the blood drawn the nurse there tells me that one of my blood draws has to be done before 10 AM, and it’s now 11 AM, so she recommends I reschedule but I decided to just do it anyway because it’s been way too complicated of a process so far and I don’t wanna drag it out any further than I need to. After getting the blood work done, I see the endocrinologist who reviews the results with me, but informs me that two of the codes the neurologist office put down in the order were wrong so he hast to re-order to test plus a third one that was left out completely. The next day I come back to Dr. Hanel’s office And after the usual lengthy wait I see the doctor himself for all of about two minutes again, where he tells me that it’s best to just “watch and wait” in that no treatment is needed at this time. The funny thing about that though, is that he said if I notice any vision problems then we may need to address it sooner - even though I mentioned to him that I am having vision problems, and I advised him of my ophthalmologist findings about blurred vision. He also didn’t seem to be very concerned about the recurring nosebleeds that I’m having 2 to 3 times per week, and referred me back to the ENT to check that out, which she has done several times and says it’s related to the pituitary tumor. So all in all I’ve gotten nowhere - I have no answers or help for the nosebleeds, or blurred vision, or the increasingly worse headaches. I can’t say that I’ll ever recommend Lyerly neurosurgery based on my experiences so far. Instead I’m having to seek out a new neurologist who will actually listen to my concerns and help me fix the problems.


  • Patient Review 480

    5 out of 5 stars

    Reviewed on November 02, 2020 | Verified Review

    Dr. Hanel and the entire staff are awesome!


  • Patient Review 481

    5 out of 5 stars

    Reviewed on November 01, 2020 | Verified Review

    Feel very confident and knowledgeable about my health. Very efficient and caring service from everyone!!


  • Patient Review 482

    5 out of 5 stars

    Reviewed on November 01, 2020 | Verified Review

    All the staff is very helpful and understanding.


  • Patient Review 483

    5 out of 5 stars

    Reviewed on October 30, 2020 | Verified Review

    great staff


  • Patient Review 484

    5 out of 5 stars

    Reviewed on October 29, 2020 | Verified Review

    The staff was so friendly and Dr Hanel was wonderful. I really liked how he explained my situation and broke it down so I could easily understand what is going on, what the surgery would be like and the recovery and beyond. One of the best feelings I walked away with was his confidence and his knowledge and my trust in him for making me better.


  • Patient Review 485

    5 out of 5 stars

    Reviewed on October 29, 2020 | Verified Review

    Everything!


  • Patient Review 486

    3.5 out of 5 stars

    Reviewed on October 29, 2020 | Verified Review

    Do not let your patients wait over an hour pass their scheduled appointment time!!!


  • Patient Review 487

    5 out of 5 stars

    Reviewed on October 29, 2020 | Verified Review

    Ease of scheduling, calls are returned and the wonderful staff like Dr. Hanel, Meghan, Joally and others.


  • Patient Review 488

    5 out of 5 stars

    Reviewed on October 29, 2020 | Verified Review

    Staff were very professional but the wait time was very long. My appt was at 11:00 but I did not see the doctor until after 12 n.


  • Patient Review 489

    5 out of 5 stars

    Reviewed on October 29, 2020 | Verified Review

    Everyone including the doc was extremely friendly. My concerns were heard and everything was explained to me with care! I would recommend anyone who needs a neurosurgeon to see if this practice would meet their needs.


  • Patient Review 490

    5 out of 5 stars

    Reviewed on October 23, 2020 | Verified Review

    Appointment was on time. Everyone was very organized and very friendly and nice. I was extremely nervous and frankly just not happy to be there and the staff, nurses, and Dr. were very understanding and kind to me.


  • Patient Review 491

    2.5 out of 5 stars

    Reviewed on October 22, 2020 | Verified Review

    I have called and left messages. Its been weeks that my dr has been requesting my records. I physically was there Oct 13 and signed authorization forms releasing my records. As of Oct 20th still no records at my Dr Office. I dont get calls back. I have now had (2) dr appts with my local DR (that i had to co-pay for) and still no records.


  • Patient Review 492

    0 out of 5 stars

    Reviewed on October 22, 2020 | Verified Review

    Poor work in the MRI department, poor follow up by Dr Hanels Nirse before the procedure and after.. Would have expected a call from the Dr.


  • Patient Review 493

    5 out of 5 stars

    Reviewed on October 21, 2020 | Verified Review

    They treat you like family and kept me informed what was going on and when it was about to happen.


  • Patient Review 494

    5 out of 5 stars

    Reviewed on October 16, 2020 | Verified Review

    The cleanliness of the facilities


  • Patient Review 495

    5 out of 5 stars

    Reviewed on October 15, 2020 | Verified Review

    Lyerly is the most organized, efficient office from start to finish that I visit. I have never encountered any kind of problem; my appointments are always handled with expertise. I will recommend this practice if the opportunity ever presents itself.


  • Patient Review 496

    5 out of 5 stars

    Reviewed on October 14, 2020 | Verified Review

    Very professional


  • Patient Review 497

    5 out of 5 stars

    Reviewed on October 09, 2020 | Verified Review

    Very helpful and professional


  • Patient Review 498

    4.5 out of 5 stars

    Reviewed on October 08, 2020 | Verified Review

    Prompt and professional


  • Patient Review 499

    5 out of 5 stars

    Reviewed on October 08, 2020 | Verified Review

    Did have to wait long


  • Patient Review 500

    5 out of 5 stars

    Reviewed on October 08, 2020 | Verified Review

    I could understand what needs to be done.


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