Sonja France, MD Office and Other Patient Information
Primary Office
Office 1: Baptist Primary Care
, Jacksonville, FL 32223
904.390.7499
Book an appointment online
Patient Reviews
All reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.
Reviews (45)
SORT BY
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Patient Review 1
5 out of 5 stars
Reviewed on April 30, 2023 | Verified Review
Dr. France is amazing. We love the care and time she spends with us.
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Patient Review 2
5 out of 5 stars
Reviewed on April 13, 2023 | Verified Review
Very prompt, efficient and friendly staff from front desk to nurses and drs .
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Patient Review 3
1.5 out of 5 stars
Reviewed on May 31, 2022 | Verified Review
This was our daughter's first time using this facility and seeing Dr. France. First, check-in staff weren't friendly. Then, we waited about 27 minutes to be seen. Dr. Sonja France seems nice, dressed very casual (leggings and beach sandals), very short consultation for a first time patient. Doctor never addressed important subjects, such as puberty and pre-teen information. Not what we expected from Baptist.
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Patient Review 4
2.5 out of 5 stars
Reviewed on April 27, 2022 | Verified Review
Insurance charges are a struggle. It seems to go wrong almost every visit. The billing office doesn't automatically write off charges that should be written off. Shannon in the business office is amazing and takes care of me each time. However, it shouldn't take an additional phone call.
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Patient Review 5
5 out of 5 stars
Reviewed on March 28, 2022 | Verified Review
Drs France and Hartley, Mr Gil, and the rest of the fantastic staff know children???s health, how to do their job, and always leave me feeling confident in my kid's well-being.
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Patient Review 6
5 out of 5 stars
Reviewed on March 20, 2022 | Verified Review
Dr France is amazing! So glad to be back within the Baptist network!
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Patient Review 7
5 out of 5 stars
Reviewed on March 05, 2022 | Verified Review
Staff is friendly! The one recommendation I have is to do blood work ahead of appointment to allow there to be a discussion of the results in person, versus a call from someone else at a later time.
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Patient Review 8
5 out of 5 stars
Reviewed on February 09, 2022 | Verified Review
Front desk staff is excellent
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Patient Review 9
5 out of 5 stars
Reviewed on February 09, 2022 | Verified Review
Friendly staff and welcoming atmosphere
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Patient Review 10
5 out of 5 stars
Reviewed on December 10, 2021 | Verified Review
Caring doctor who spent the right amount of time with us. MA who was just so great with our daughter. Office staff friendly too
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Patient Review 11
5 out of 5 stars
Reviewed on November 25, 2021 | Verified Review
Friendly and professional stuff
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Patient Review 12
5 out of 5 stars
Reviewed on October 21, 2021 | Verified Review
I love it all. The people at the front desk are friendly and approachable. The waiting room is large and clean. The different sections are clearly marked,and I don't have to wonder where I'm supposed to go. Both Pediatricians are excellent. And Gil is wonderful with the children!! <3 My little ones actually look forward to "going to the Dr." lol
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Patient Review 13
5 out of 5 stars
Reviewed on October 20, 2021 | Verified Review
Dr. France is the kindest and best pediatrician. She cares about her patients and is up with the latest information. We appreciate her!
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Patient Review 14
5 out of 5 stars
Reviewed on September 30, 2021 | Verified Review
The assistant Gilover is just wonderful with children!
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Patient Review 15
5 out of 5 stars
Reviewed on September 23, 2021 | Verified Review
Short wait times
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Patient Review 16
5 out of 5 stars
Reviewed on September 19, 2021 | Verified Review
Great atmosphere and staff!!!
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Patient Review 17
5 out of 5 stars
Reviewed on September 08, 2021 | Verified Review
Friendly staff. And we love our doctors (France and Hartley) and nurse (Gil).
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Patient Review 18
5 out of 5 stars
Reviewed on September 06, 2021 | Verified Review
Dr France
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Patient Review 19
5 out of 5 stars
Reviewed on August 04, 2021 | Verified Review
Friendly staff. Loved Dr France!
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Patient Review 20
4 out of 5 stars
Reviewed on July 19, 2021 | Verified Review
Gil and Dr. France are amazing.
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Patient Review 21
4 out of 5 stars
Reviewed on July 14, 2021 | Verified Review
Love our doctor but facility needs updated.
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Patient Review 22
5 out of 5 stars
Reviewed on June 18, 2021 | Verified Review
Dr France is amazing and so is Dr Hartley
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Patient Review 23
5 out of 5 stars
Reviewed on June 18, 2021 | Verified Review
I love Dr France and Dr Hartley. They are so good with all of my kids.
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Patient Review 24
5 out of 5 stars
Reviewed on April 23, 2021 | Verified Review
Staff and drs are amazing! I???ve been seeing Dr. Hartley since I was 8 years old and I???m 38 this year. She was my pediatrician and now my children???s. She saved my brothers life when he was an infant and I???m very grateful for that. I???ve also seen Dr. France since she joined the practice.
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Patient Review 25
5 out of 5 stars
Reviewed on April 23, 2021 | Verified Review
Great staff and doctors, convenient location and hours too.
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Patient Review 26
5 out of 5 stars
Reviewed on April 16, 2021 | Verified Review
It is never crowded and we have had a good relationship with Dr. France since my children were small
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Patient Review 27
5 out of 5 stars
Reviewed on April 07, 2021 | Verified Review
Friendly and prompt
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Patient Review 28
5 out of 5 stars
Reviewed on April 07, 2021 | Verified Review
Dr. France is a great listener and Gill is a wonderful vaccinator.
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Patient Review 29
5 out of 5 stars
Reviewed on April 01, 2021 | Verified Review
I love Gil and Dr. France!
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Patient Review 30
5 out of 5 stars
Reviewed on February 10, 2021 | Verified Review
Friendly, patient, professional, and knowledgeable.
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Patient Review 31
5 out of 5 stars
Reviewed on January 10, 2021 | Verified Review
Timely. Relatable staff. Good bedside manner.
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Patient Review 32
5 out of 5 stars
Reviewed on January 01, 2021 | Verified Review
We love Dr. France! She is awesome and so is her nurse Gil!
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Patient Review 33
4 out of 5 stars
Reviewed on December 08, 2020 | Verified Review
Food service could be more dependable. Also more vegetarian choices.
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Patient Review 34
4.5 out of 5 stars
Reviewed on October 27, 2020 | Verified Review
Always friendly and can get kids in easily to see Dr.'s without long waits. First took my oldest daughter there when she was a baby, she is now 21 and my 2 younger kids go. They are 9 and 7 and they see the same 2 Dr.'s. I like that there is not a lot of turn around in the clinical staff, it makes it easy for the kids to get to know them and not having to be scared of new faces. The Dr.'s, clinical staff, front office and schedulers are all an amazing team.
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Patient Review 35
5 out of 5 stars
Reviewed on October 10, 2020 | Verified Review
In and out no time
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Patient Review 36
5 out of 5 stars
Reviewed on October 04, 2020 | Verified Review
Love Gil and Dr France. They are wonderful and always there if I need anything for my kids.
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Patient Review 37
4 out of 5 stars
Reviewed on August 27, 2020 | Verified Review
Needs to be updated with a new color scheme especially in the children's side. Annoyed with the face mask wearing, temp check at the door, stopping as soon as you get in and only couple seats open to sit at. This whole Covid thing is annoying and cannot wait until all this is over.
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Patient Review 38
5 out of 5 stars
Reviewed on August 27, 2020 | Verified Review
We love Gil. He makes the visit very memorable and comfortable for the kids.
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Patient Review 39
5 out of 5 stars
Reviewed on July 23, 2020 | Verified Review
Always very welcoming and staff is so kind and patient.
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Patient Review 40
4 out of 5 stars
Reviewed on July 20, 2020 | Verified Review
Friendliness at the front desk when checking in.
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Patient Review 41
5 out of 5 stars
Reviewed on July 12, 2020 | Verified Review
Friendly fast
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Patient Review 42
5 out of 5 stars
Reviewed on June 01, 2020 | Verified Review
The doctor is nice.
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Patient Review 43
5 out of 5 stars
Reviewed on May 18, 2020 | Verified Review
Everyone is so friendly.
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Patient Review 44
5 out of 5 stars
Reviewed on April 17, 2020 | Verified Review
We love Dr France and Gil! They are so friendly and attentive to our children we couldn’t imagine going anywhere else. They truly make us feel like family!
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Patient Review 45
5 out of 5 stars
Reviewed on April 11, 2020 | Verified Review
Everything! From the manager Shannon to the front desk specialist Kristina to the MA Gil to both Dr Hartley and Dr France! They are all the reason why we will ALWAYS bring alll three of our children there!!!