Courtney Nicholson, PA-C Office and Other Patient Information
Patient Reviews
All reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.
Reviews (129)
SORT BY
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Patient Review 1
5 out of 5 stars
Reviewed on July 30, 2023 | Verified Review
Very professional!
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Patient Review 2
5 out of 5 stars
Reviewed on July 29, 2023 | Verified Review
Nice staff. Doesn't keep you waiting too long
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Patient Review 3
5 out of 5 stars
Reviewed on July 23, 2023 | Verified Review
Friendly and efficient.
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Patient Review 4
5 out of 5 stars
Reviewed on July 22, 2023 | Verified Review
Friendly, competent reception staff and wonderful, professionally tops doctors. Courtney, PA, is skilled, caring, helpful, knowledgeable.
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Patient Review 5
5 out of 5 stars
Reviewed on July 16, 2023 | Verified Review
Professional and caring, provides solutions and advice that makes you healthier and educated on all aspects of your medical care.
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Patient Review 6
5 out of 5 stars
Reviewed on July 15, 2023 | Verified Review
Clean, friendly.
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Patient Review 7
5 out of 5 stars
Reviewed on July 13, 2023 | Verified Review
Always friendly, easy to work with and very knowledgeable.
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Patient Review 8
5 out of 5 stars
Reviewed on July 13, 2023 | Verified Review
Courtney N is an outstanding provider. Love her and the care she gives!
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Patient Review 9
5 out of 5 stars
Reviewed on July 10, 2023 | Verified Review
Friendly. Knowledgeable.
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Patient Review 10
5 out of 5 stars
Reviewed on July 08, 2023 | Verified Review
Cleanliness and care of all physicians and office workers.
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Patient Review 11
5 out of 5 stars
Reviewed on July 06, 2023 | Verified Review
Friendly staff
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Patient Review 12
5 out of 5 stars
Reviewed on July 01, 2023 | Verified Review
Friendly service
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Patient Review 13
5 out of 5 stars
Reviewed on July 01, 2023 | Verified Review
Don't have to wait to long. Don't feel rushed.
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Patient Review 14
5 out of 5 stars
Reviewed on June 30, 2023 | Verified Review
Office is clean and efficiently run. The staff are all friendly and professional. Courtney is one of the smartest young women I have ever had the pleasure of dealing with. She knows her endocrinology. Many endocrinologists don't especially care about dealing with thyroid issues, and would rather have the more serious endocrine problems. Courtney makes you feel like you are her only patient. I would definitely recommend her practice.
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Patient Review 15
5 out of 5 stars
Reviewed on June 29, 2023 | Verified Review
Professional, punctual, empathetic. Theyvreally care and are quite skilled in the field of ENT. I really like the office staff. Michelle, the front desk, allergy nurses and Dr. Walker ate the best in Clay county
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Patient Review 16
5 out of 5 stars
Reviewed on June 24, 2023 | Verified Review
The staff is very friendly and they take the time to explain everything that you ask about.
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Patient Review 17
5 out of 5 stars
Reviewed on June 24, 2023 | Verified Review
It???s convenient and the staff is professional and helpful. I???m being well taken care of.
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Patient Review 18
5 out of 5 stars
Reviewed on June 24, 2023 | Verified Review
The virtual visit option and the friendly physicians.
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Patient Review 19
5 out of 5 stars
Reviewed on June 23, 2023 | Verified Review
Very good care, doctors and supporting staff that provide top-notch care.
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Patient Review 20
5 out of 5 stars
Reviewed on June 18, 2023 | Verified Review
Clean courteous and quick
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Patient Review 21
5 out of 5 stars
Reviewed on June 17, 2023 | Verified Review
Good patient service
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Patient Review 22
4.6 out of 5 stars
Reviewed on June 16, 2023 | Verified Review
I like my PA, Courtney Nicholson, whom I see for my diabetes. Her assistant is good as well. Ms. Nicholson spends the time to answer all my questions, is very proactive in getting me the necessary tools so I can better control my disease. She listens well.
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Patient Review 23
5 out of 5 stars
Reviewed on June 16, 2023 | Verified Review
professional care
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Patient Review 24
5 out of 5 stars
Reviewed on June 10, 2023 | Verified Review
Very friendly and they are very professional.
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Patient Review 25
5 out of 5 stars
Reviewed on June 10, 2023 | Verified Review
Everything
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Patient Review 26
5 out of 5 stars
Reviewed on June 08, 2023 | Verified Review
Efficient and quick.
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Patient Review 27
5 out of 5 stars
Reviewed on June 08, 2023 | Verified Review
Friendly people
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Patient Review 28
5 out of 5 stars
Reviewed on June 08, 2023 | Verified Review
Ms Courtney is the best Very knowledgeable Caring
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Patient Review 29
5 out of 5 stars
Reviewed on June 01, 2023 | Verified Review
Courtney is also so wonderful and I love being able to message her through the portal and that she responds very quickly.
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Patient Review 30
3.8 out of 5 stars
Reviewed on May 27, 2023 | Verified Review
Spend more time explaining things.
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Patient Review 31
5 out of 5 stars
Reviewed on May 26, 2023 | Verified Review
Courteous front desk that respects your privacy. It was so nice to look on the patient portal and see accurate notes about my visit. I knew Courtney was actually listening. It???s concise and well written. I trust this team. Thank you for everything. It???s worth the drive.
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Patient Review 32
5 out of 5 stars
Reviewed on May 21, 2023 | Verified Review
Excellent experience from the front door to checkout!
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Patient Review 33
5 out of 5 stars
Reviewed on May 20, 2023 | Verified Review
Professional and all was very polite
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Patient Review 34
5 out of 5 stars
Reviewed on May 18, 2023 | Verified Review
Courtney Nichelson is always concerned about my health. She asked questions about the previous 90 days and retrieved my OMNI POD information and made the necessary adjustments.
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Patient Review 35
5 out of 5 stars
Reviewed on May 18, 2023 | Verified Review
Caring staff
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Patient Review 36
5 out of 5 stars
Reviewed on May 15, 2023 | Verified Review
Courtney is the best.
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Patient Review 37
5 out of 5 stars
Reviewed on May 13, 2023 | Verified Review
????????
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Patient Review 38
5 out of 5 stars
Reviewed on May 13, 2023 | Verified Review
Facility is very clean. Courtney/PA and her assistant (Petrina ?) are both very personable and professional. They are the type of people that you don???t mind waiting for if they get behind schedule. ( which can happen sometimes)They make you feel your important And don???t rush regardless. Courtney does a great job explaining things with her reasoning/options and are not afraid if any questions. (That???s great)
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Patient Review 39
1.4 out of 5 stars
Reviewed on May 12, 2023 | Verified Review
I understand doctors have to see more patients then they used to bc of insurance lowering how much they make but it would be nice to have a doctor or PA that actually listens to patients. I originally went to see Dr. Cleland and he was great, very thoughtful talked through things. Now he's so busy so I've been having to see PA. Everytime I see the PA it's yeah everything looks good and feels rushed. So I will ask questions and point to trends and then it's like well I'm not sure there's anything wrong but I'll do whatever you tell want me to. How about your the medical professional look at trend of results, look at history and take more than 2 minutes by breezing through last notes and talk with the patient to hear their concerns. Then don't ask patient what do they want to do. Instead look at trends, hear the patient then make recommendations. When I hear comments like oh I didn't realize you're on the lowest level of medication or oh yeah I see that in your chart now. Not confidence inspiring. I may not be a doctor but know enough about human body, my health history to ask questions and understand what doctors say. Instead doctors talk down, and brush patients off. I am very concerned for those who don't have the knowledge or courage to stand up for their medical rights. I tried sending a note to Dr. Cleland and after 7 days finally got a response but from nurse and suggested having the doctor come into my appointment with the PA who blows me off. That's terrible idea and it was obvious during my appointment the doctor said something to the PA because she was even more distant and dismissive. Contrast that to time when I sent note to my Oncologist at Baptist SOuth and within 24 hours they called me to talk through my concerns and put me at ease. That's the level of service doctors should provide. I cannot control insurance practices but if the trend is to turn patient care into an assembly line where doctors/PA's don't have time to look at the health history, data and talk to patients then Baptist should consider another profession.
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Patient Review 40
5 out of 5 stars
Reviewed on May 11, 2023 | Verified Review
Thank you!
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Patient Review 41
2.2 out of 5 stars
Reviewed on May 11, 2023 | Verified Review
The drs, office manger and gentleman at the front are amazing. It???s the help beyond that. They do t listen are rude and just have attitude.
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Patient Review 42
5 out of 5 stars
Reviewed on May 09, 2023 | Verified Review
Staffs r friendly and the place is pleasant and clean
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Patient Review 43
5 out of 5 stars
Reviewed on May 07, 2023 | Verified Review
Dr. Sarabu is awesome and his PA Courtney is very detailed and gives you the attention when speaking with her. I highly recommend Baptist Endocrinology!
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Patient Review 44
5 out of 5 stars
Reviewed on May 06, 2023 | Verified Review
Professional
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Patient Review 45
4.6 out of 5 stars
Reviewed on May 06, 2023 | Verified Review
Virtual office visits
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Patient Review 46
5 out of 5 stars
Reviewed on April 30, 2023 | Verified Review
It???s very convenient as I live close by. The office staff, PA and doctor Cleland are upbeat.
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Patient Review 47
5 out of 5 stars
Reviewed on April 29, 2023 | Verified Review
The comforting vibes given by the doctors & staff! They truly care about their patients.
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Patient Review 48
4.6 out of 5 stars
Reviewed on April 29, 2023 | Verified Review
They got me in at my appointed time. They were courteous, polite and respectful.
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Patient Review 49
5 out of 5 stars
Reviewed on April 24, 2023 | Verified Review
Clan office. Courtney and her med tech are wonderful about listening to me.
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Patient Review 50
5 out of 5 stars
Reviewed on April 22, 2023 | Verified Review
Friendliness and doesn???t just treat a number
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Patient Review 51
5 out of 5 stars
Reviewed on April 22, 2023 | Verified Review
Courtney is so helpful and attentive to my elderly mother with 40 years plus of diabetes!Addresses all of her needs
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Patient Review 52
5 out of 5 stars
Reviewed on April 22, 2023 | Verified Review
Staff is great ????????
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Patient Review 53
5 out of 5 stars
Reviewed on April 22, 2023 | Verified Review
Knowledgeable staff. Health care provider asks if I have any questions, listens to concerns. Very pleasant office staff. Like the I can schedule Zoom meetings.
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Patient Review 54
3 out of 5 stars
Reviewed on April 21, 2023 | Verified Review
It is frustrating scheduling appointments to be honest. The availability of getting in when I need to, is pushed way out. Also a couple of my past appointments were scheduled incorrectly. For example, I had one scheduled that was supposed to be an telehealth. I signed in expecting for there that to be the case and waited for a notification to be sent. When it was getting to be past my appointment time, I called into the office to see what was going on and the lady informed me that the appointment was set for in office. I know specifically that when I scheduled it, that we spoke about it being telehealth and not in office. Telehealth is a lot easier for me because I live or the north side of Jax. They did however make it right, and switched it over quickly and Courtney the PA was still able to see me. The next incident was when I scheduled I specifically told the scheduler that I need a first available Friday appointment (which is when I was off work), and we confirmed that on the phone that it was a 10:45 am appointment on Friday. Then I get a notified the week of the appointment that it was scheduled for Thursday at 10:45. When I got the notification, I called the office and of course, if I didn???t keep Thursday, then it would push me way out to see the doctor for my critical labs. I had to keep the Thursday appointment, because I definitely didn???t want ti push the appointment way out again. I know the office is very busy, but when you???re told in April, that you can???t see your Endocrinologist until August, that is frustrating. And was told a waiting list for canceled appointments is not an option, due to the office before so big and busy. I get it, but if one person is assigned a waiting list for each physician or PA, it shouldn???t be that difficult to track I would think, if a designated time everyday is set aside for working on this. This would be very helpful for the patients to be able to see their physician sooner and it would also not tie up the phones as much, with patients calling in everyday, hoping to catch a cancellation spot. Other than those things, I love Dr. Crawford and her PA Courtney. They are awesome and attentive when I see them! Thankful for them and the staff!
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Patient Review 55
4.6 out of 5 stars
Reviewed on April 20, 2023 | Verified Review
Everyone is knowledgeable and friendly. Visits are on time.
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Patient Review 56
5 out of 5 stars
Reviewed on March 30, 2023 | Verified Review
Courtney is fantastic! On another note, I called and was on hold for 15 minutes before I hung up so they really should do something about getting the phone answered in a timely manner.
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Patient Review 57
5 out of 5 stars
Reviewed on March 29, 2023 | Verified Review
Brest service and staff.
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Patient Review 58
1.8 out of 5 stars
Reviewed on March 24, 2023 | Verified Review
I experienced the worst doctors visit EVER!! The medical assistant Fatina seemed very untrained and unknowledgeable . I saw Dr. Crawford???s physician assistant Courtney for the first time. She entered the exam seemingly very hostile loud tone regarding my labs not being resulted. I was trying to explain to her that quest diagnostic was on the phone trying to tell them that they were resulted and faxed. She lost her cool for a moment. I will never see her again??? I may not return to this practice.. She did not really take the time to listen to me or my concerns. I feel she showed no compassion or understanding for me the patient. Honestly I don???t feel she had much knowledge of my diagnosis she just based everything off of my last visit. She lied about my one of my very important lab results being normal.. one of the staff acknowledged how I was feeling. That PAC Courtney is very rude and I felt she is prejudice!!!
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Patient Review 59
5 out of 5 stars
Reviewed on March 23, 2023 | Verified Review
Very professional!
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Patient Review 60
5 out of 5 stars
Reviewed on March 18, 2023 | Verified Review
Very organized, friendly, helpful staff. Great PA. Thorough. Takes you on time.
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Patient Review 61
5 out of 5 stars
Reviewed on March 18, 2023 | Verified Review
Professional and informative
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Patient Review 62
4.2 out of 5 stars
Reviewed on March 12, 2023 | Verified Review
I believe, as in all of FL, doctors' offices are flooded with patients. Therefore, it is difficult for them to focus on the history of the patients who are infrequent visitors. I am ,however , grateful for the speedy scheduling.
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Patient Review 63
5 out of 5 stars
Reviewed on March 09, 2023 | Verified Review
I always feel well cared for.
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Patient Review 64
5 out of 5 stars
Reviewed on March 04, 2023 | Verified Review
Large waiting area to spread out from other patients. The staff is friendly and accommodating. P.A. updated on care for the year and what to expect. Assistance was also given for referral and referral physician office promptly followed up.
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Patient Review 65
5 out of 5 stars
Reviewed on March 03, 2023 | Verified Review
Location
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Patient Review 66
5 out of 5 stars
Reviewed on March 02, 2023 | Verified Review
The staff and doctors are awesome. I have no issues with this office. Courtney is amazing. She explains everything so I understand. Works closely Dr. Sarabu so that he knows what's going on. Perfect professional establishment. Thank you
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Patient Review 67
5 out of 5 stars
Reviewed on March 01, 2023 | Verified Review
Excellent care, friendly staff.
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Patient Review 68
5 out of 5 stars
Reviewed on July 30, 2022 | Verified Review
Convince, friendly knowledgeable employees.
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Patient Review 69
5 out of 5 stars
Reviewed on July 29, 2022 | Verified Review
Very nice!
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Patient Review 70
5 out of 5 stars
Reviewed on July 07, 2022 | Verified Review
The Baptist team is an important part of my care team. They have helped me manage type 2 diabetes and keep it under control.
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Patient Review 71
5 out of 5 stars
Reviewed on June 27, 2022 | Verified Review
Courtney Nicholson is fantastic. Courtney goes over all test results and explains what it means. Courtney answers all my questions patiently and never makes me feel hurried. I've recommended Courtney to several friends/family members. The office staff are welcoming and professional. I would like to give a shout out to the intake staff from the day of my appointment. I'm sorry I didn't get the name of the staff member who worked with a very upset gentleman. She could not have been more helpful, polite, and patient. The gentleman was already at the desk when I came in and I know that he was still there for at least another 15 minutes. The intake staff member never appeared ruffled and answered the same questions over and over and over.
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Patient Review 72
5 out of 5 stars
Reviewed on June 27, 2022 | Verified Review
Polite, professional and courteous. Courtney is great!
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Patient Review 73
5 out of 5 stars
Reviewed on June 26, 2022 | Verified Review
Efficent and helpful.
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Patient Review 74
5 out of 5 stars
Reviewed on June 25, 2022 | Verified Review
the service
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Patient Review 75
5 out of 5 stars
Reviewed on June 25, 2022 | Verified Review
Great staff
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Patient Review 76
5 out of 5 stars
Reviewed on June 24, 2022 | Verified Review
Pleasant staff attentive to issues.
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Patient Review 77
5 out of 5 stars
Reviewed on June 24, 2022 | Verified Review
Courteous staff. Willingness to listen to patients. Explains everything and offers options for patient to decide. Questions posed after a visit are promptly responded to.
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Patient Review 78
5 out of 5 stars
Reviewed on June 24, 2022 | Verified Review
Feel very comfortable with Dr Clelend and his staff.
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Patient Review 79
5 out of 5 stars
Reviewed on June 24, 2022 | Verified Review
Takes time to ask questions, listens and responds with ideas, solutions that are best for my health and lifestyle. I always feel that they care about me!
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Patient Review 80
5 out of 5 stars
Reviewed on May 30, 2022 | Verified Review
PA-C Nicholson is very easy to talk to and friendly. I enjoy my visits.
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Patient Review 81
5 out of 5 stars
Reviewed on May 29, 2022 | Verified Review
Everything!
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Patient Review 82
5 out of 5 stars
Reviewed on May 29, 2022 | Verified Review
I always get taken care of in a timely manner. I get my required med prescriptions quickly. My doctor changes my medication to give me the best results.
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Patient Review 83
5 out of 5 stars
Reviewed on May 28, 2022 | Verified Review
Organized and friendly.
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Patient Review 84
5 out of 5 stars
Reviewed on May 27, 2022 | Verified Review
Friendly wonderful atmosphere.Very Professional.
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Patient Review 85
5 out of 5 stars
Reviewed on May 27, 2022 | Verified Review
Everyone is nice and polite.
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Patient Review 86
5 out of 5 stars
Reviewed on May 27, 2022 | Verified Review
the personnel are the most helpful in making sure you are treated with the upmost care!!
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Patient Review 87
5 out of 5 stars
Reviewed on May 26, 2022 | Verified Review
Professionalism, very pleasant by everybody. Very organized and right to the point, bedside manner very good.
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Patient Review 88
5 out of 5 stars
Reviewed on May 08, 2022 | Verified Review
Everybody seems very efficient at their jobs????
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Patient Review 89
5 out of 5 stars
Reviewed on May 08, 2022 | Verified Review
Polite, punctual, accurate and respect privacy including following HIPPA. Love Courtney!
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Patient Review 90
5 out of 5 stars
Reviewed on May 02, 2022 | Verified Review
Very friendly and efficient.
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Patient Review 91
4.6 out of 5 stars
Reviewed on April 28, 2022 | Verified Review
Clean spacious easy to get to.
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Patient Review 92
2.6 out of 5 stars
Reviewed on April 21, 2022 | Verified Review
I don???t think they handled my thyroid problem well and now it is much more serious. I have only virtual calls from the PA. I am disappointed in their attention to my health.
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Patient Review 93
5 out of 5 stars
Reviewed on April 08, 2022 | Verified Review
Excellent professionals that have a fantastic service
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Patient Review 94
5 out of 5 stars
Reviewed on April 02, 2022 | Verified Review
Regular check up
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Patient Review 95
5 out of 5 stars
Reviewed on April 02, 2022 | Verified Review
the OFFICE IS VERY CLEAN AND BRIGHT,,DB
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Patient Review 96
5 out of 5 stars
Reviewed on April 01, 2022 | Verified Review
Professional services. Polite staff. Clean offices.
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Patient Review 97
5 out of 5 stars
Reviewed on April 01, 2022 | Verified Review
Short waiting periods; friendly staff
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Patient Review 98
1 out of 5 stars
Reviewed on March 28, 2022 | Verified Review
I need an appt with the Dr, not a PA and not a nurse practioner. I may have a serious problem and I need to be seen this week.
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Patient Review 99
5 out of 5 stars
Reviewed on March 23, 2022 | Verified Review
Wonderfully friendly staff! Love the PA's and the Doctors, too!
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Patient Review 100
5 out of 5 stars
Reviewed on March 20, 2022 | Verified Review
Very good service
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Patient Review 101
5 out of 5 stars
Reviewed on March 20, 2022 | Verified Review
They're always quick to get you back to see your physician and very polite with the front desk people and the nurses that takes your blood pressure and checks your weight I'm very pleased with them
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Patient Review 102
5 out of 5 stars
Reviewed on March 19, 2022 | Verified Review
I Like everything, the staff are very friendly and well informed, and always see to all my needs and questions.
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Patient Review 103
5 out of 5 stars
Reviewed on March 17, 2022 | Verified Review
Great group of people!
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Patient Review 104
5 out of 5 stars
Reviewed on March 16, 2022 | Verified Review
Courtney and Danielle were very prompt in assisting me when needed, the same day! Sure appreciate them!
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Patient Review 105
5 out of 5 stars
Reviewed on March 14, 2022 | Verified Review
Friendly professional staff,
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Patient Review 106
5 out of 5 stars
Reviewed on March 11, 2022 | Verified Review
None
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Patient Review 107
5 out of 5 stars
Reviewed on March 11, 2022 | Verified Review
Everything
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Patient Review 108
5 out of 5 stars
Reviewed on March 03, 2022 | Verified Review
Friendly, professional & caring doctor. Staff is also friendly & professional. They listen to the patients concern.
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Patient Review 109
5 out of 5 stars
Reviewed on March 03, 2022 | Verified Review
Staff is kind and efficient. The office is clean and spacious.
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Patient Review 110
5 out of 5 stars
Reviewed on March 03, 2022 | Verified Review
Great Dr. and PA, Virtual and office visits.
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Patient Review 111
5 out of 5 stars
Reviewed on February 21, 2022 | Verified Review
Everyone is professional, polite, friendly. I feel well taken care of by the doctors and staff.
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Patient Review 112
5 out of 5 stars
Reviewed on February 09, 2022 | Verified Review
Friendly staff. Short wait. Easy to schedule appointments
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Patient Review 113
5 out of 5 stars
Reviewed on February 03, 2022 | Verified Review
I feel Dr Cleland and his staff listen to the patient and our needs
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Patient Review 114
5 out of 5 stars
Reviewed on January 29, 2022 | Verified Review
Efficient and quick
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Patient Review 115
5 out of 5 stars
Reviewed on January 25, 2022 | Verified Review
Professional and responsive to your needs.
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Patient Review 116
5 out of 5 stars
Reviewed on January 25, 2022 | Verified Review
Wonderful staff and doctors timely appointments kept, feel listened to and had items explained.
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Patient Review 117
5 out of 5 stars
Reviewed on January 23, 2022 | Verified Review
prompt clear explanation of test results
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Patient Review 118
5 out of 5 stars
Reviewed on January 23, 2022 | Verified Review
efficient, friendly, clean, helpful
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Patient Review 119
5 out of 5 stars
Reviewed on January 21, 2022 | Verified Review
If you have a question they get back to you in a timely fashion. The personnel is very understanding I want to help you.
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Patient Review 120
5 out of 5 stars
Reviewed on January 21, 2022 | Verified Review
docter Crawford, staff, promptness, cleanliness
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Patient Review 121
5 out of 5 stars
Reviewed on January 21, 2022 | Verified Review
Friendliness and fast times
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Patient Review 122
5 out of 5 stars
Reviewed on January 21, 2022 | Verified Review
Clean, efficient, friendly
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Patient Review 123
2.2 out of 5 stars
Reviewed on January 20, 2022 | Verified Review
With an empty waiting room - I was forced to sit in the examining room for over an hour. The exam was perfunctory and of little help as to further treatment
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Patient Review 124
5 out of 5 stars
Reviewed on January 12, 2022 | Verified Review
Clean and efficient. Friendly staff. Dr. Cleland!
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Patient Review 125
5 out of 5 stars
Reviewed on January 07, 2022 | Verified Review
Dr. Crawford is a very competent physician. Her staff is helpful and responsive.
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Patient Review 126
5 out of 5 stars
Reviewed on January 05, 2022 | Verified Review
You listen to what your pt. concerns are and your staff is thorough.
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Patient Review 127
5 out of 5 stars
Reviewed on January 04, 2022 | Verified Review
The office is pleasant and the personnel i arewell organized and polite. Thank you. Ted Pappas
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Patient Review 128
5 out of 5 stars
Reviewed on January 04, 2022 | Verified Review
On time, friendly and knowledgeable staff and doctors.
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Patient Review 129
5 out of 5 stars
Reviewed on January 02, 2022 | Verified Review
was timely with appointment PA was knowledgeable and very pleasant had a good handle on my situation and a good plan to manage it i have scheduled a follow up visit