Courtney Nicholson, PA-C

Courtney Nicholson, PA-C

Physician Assistant

4.8 out of 5 stars 4.8 (220)

Courtney Nicholson, PA-C Office and Other Patient Information

Primary Office

Office 1: Baptist Endocrinology

14540 Old St. Augustine Road , Medical Office Building 2, Suite 2201
, Jacksonville, FL 32258

904.390.7452

Patient Reviews

All reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.

Reviews (220)

SORT BY

  • Patient Review 1

    3.8 out of 5 stars

    Reviewed on February 22, 2024 | Verified Review

    My early morning virtual appt was late by about 12 minutes. It was probably one of the first appts, if not the first. I was prepared with questions to ask, but felt that the appointment was very rushed. This is not the first time I've felt rushed. Also, the clinician needs to speak to the patient without using acronyms or medical terms that might not be familiar to a patient. Instead, the patient has to interrupt and ask 'what does that mean?' I am highly intelligent, but I do not know all the acronyms or medical terms related to my condition. My condition is rather new to me and I've read up on it, but I am a novice still.


  • Patient Review 2

    5 out of 5 stars

    Reviewed on February 20, 2024 | Verified Review

    Quick attentive little waiting time


  • Patient Review 3

    5 out of 5 stars

    Reviewed on February 19, 2024 | Verified Review

    Nearby, friendly, well trained.


  • Patient Review 4

    5 out of 5 stars

    Reviewed on February 17, 2024 | Verified Review

    Very clean and efficient


  • Patient Review 5

    5 out of 5 stars

    Reviewed on February 16, 2024 | Verified Review

    Everyone is so nice and informative


  • Patient Review 6

    5 out of 5 stars

    Reviewed on February 14, 2024 | Verified Review

    Friendly and competent care. Short wait times.


  • Patient Review 7

    5 out of 5 stars

    Reviewed on February 10, 2024 | Verified Review

    Everyone friendly, drs take time with you


  • Patient Review 8

    5 out of 5 stars

    Reviewed on February 03, 2024 | Verified Review

    Staff is great! Courtney is wonderful!


  • Patient Review 9

    5 out of 5 stars

    Reviewed on February 02, 2024 | Verified Review

    Very friendly and attentive. My doctor is very knowledgeable and took her time explaining everything to me. Very caring and you feel being taken care of. I feel she truly care about my well being!


  • Patient Review 10

    5 out of 5 stars

    Reviewed on February 02, 2024 | Verified Review

    I like about my office visit, friendly, caring and was concerned about me understanding what was said. I wasn't rushed on but I was asked did I have any questions. I had plenty questions that needed answers. Over all I was very satisfied coming so far from home. Great Job!!


  • Patient Review 11

    5 out of 5 stars

    Reviewed on February 01, 2024 | Verified Review

    They listen to me, and provide excellent care.


  • Patient Review 12

    5 out of 5 stars

    Reviewed on February 01, 2024 | Verified Review

    Excellent Service


  • Patient Review 13

    5 out of 5 stars

    Reviewed on February 01, 2024 | Verified Review

    Staff is friendly and professional. My PA Courtney is open and easy to talk with.


  • Patient Review 14

    5 out of 5 stars

    Reviewed on January 31, 2024 | Verified Review

    friendly


  • Patient Review 15

    5 out of 5 stars

    Reviewed on January 31, 2024 | Verified Review

    Do virtual


  • Patient Review 16

    5 out of 5 stars

    Reviewed on January 29, 2024 | Verified Review

    Staff was friendly and professional


  • Patient Review 17

    3 out of 5 stars

    Reviewed on January 29, 2024 | Verified Review

    I???m not disappointed. It???s just an average review.


  • Patient Review 18

    5 out of 5 stars

    Reviewed on January 28, 2024 | Verified Review

    I just love the help I get from Courtney. The time she takes with me and explains everything!


  • Patient Review 19

    5 out of 5 stars

    Reviewed on January 27, 2024 | Verified Review

    Front office was just ok, not very friendly. The young lady who took me back and got vitals was excellent as was Courtney.


  • Patient Review 20

    4.2 out of 5 stars

    Reviewed on January 27, 2024 | Verified Review

    Good service with PA visits. Should see physician sometime. No issue with PA as Courtney is very good.


  • Patient Review 21

    5 out of 5 stars

    Reviewed on January 27, 2024 | Verified Review

    Great staff!!


  • Patient Review 22

    5 out of 5 stars

    Reviewed on January 27, 2024 | Verified Review

    The office had wonderful aesthetics and the staff was organized, professional and friendly.


  • Patient Review 23

    5 out of 5 stars

    Reviewed on January 23, 2024 | Verified Review

    Very friendly and knowledgeable. Always a good experience.


  • Patient Review 24

    5 out of 5 stars

    Reviewed on January 21, 2024 | Verified Review

    Everyone is very helpful and friendly


  • Patient Review 25

    5 out of 5 stars

    Reviewed on January 19, 2024 | Verified Review

    Very friendly and organized! Listens to my problems and answers my questions. Quick response to questions on my chart


  • Patient Review 26

    5 out of 5 stars

    Reviewed on January 14, 2024 | Verified Review

    Dr. Crawford is an exceptional physician with a great bedside manner. I???m a complicated case and I???m glad she is my doctor.


  • Patient Review 27

    5 out of 5 stars

    Reviewed on January 14, 2024 | Verified Review

    Everyone is so kind and attentive.


  • Patient Review 28

    5 out of 5 stars

    Reviewed on January 13, 2024 | Verified Review

    Very Professional and friendly


  • Patient Review 29

    5 out of 5 stars

    Reviewed on January 13, 2024 | Verified Review

    Great people and service!


  • Patient Review 30

    5 out of 5 stars

    Reviewed on January 12, 2024 | Verified Review

    The staffing


  • Patient Review 31

    5 out of 5 stars

    Reviewed on January 07, 2024 | Verified Review

    Nice


  • Patient Review 32

    5 out of 5 stars

    Reviewed on January 07, 2024 | Verified Review

    Easy access, professional staff very connected to insuring my health.


  • Patient Review 33

    5 out of 5 stars

    Reviewed on January 06, 2024 | Verified Review

    Very efficient, knowledgeable and efficient


  • Patient Review 34

    5 out of 5 stars

    Reviewed on December 31, 2023 | Verified Review

    Staff are efficient, friendly and helpful.


  • Patient Review 35

    5 out of 5 stars

    Reviewed on December 31, 2023 | Verified Review

    Every one was very nice and helpful


  • Patient Review 36

    5 out of 5 stars

    Reviewed on December 23, 2023 | Verified Review

    Everyone is friendly.


  • Patient Review 37

    5 out of 5 stars

    Reviewed on December 23, 2023 | Verified Review

    You followed my case and cleared me, and I'm all ok. Tks


  • Patient Review 38

    5 out of 5 stars

    Reviewed on December 21, 2023 | Verified Review

    Friendly staff. On time appointments. Caring nurses, PA's and Doctors.


  • Patient Review 39

    5 out of 5 stars

    Reviewed on December 21, 2023 | Verified Review

    They listen to me and discuss what I need.


  • Patient Review 40

    5 out of 5 stars

    Reviewed on December 21, 2023 | Verified Review

    The office and staff are very helpful and friendly and quick to reply to me via phone, or portal. I met with Dr Sarabu for my first visit and he had wonderful bedside manner and assured me that they would be able to help me with my issues. He was comforting and kind. Since then I have been working with Courtney and she is absolutely amazing. I have a lot of medical complex issues and she is so understanding and really listens to me and helps me reach my goals in a way that doesn???t create extra anxiety for me.


  • Patient Review 41

    5 out of 5 stars

    Reviewed on December 20, 2023 | Verified Review

    Great service from all the staff even when you get our appointment date mix up and they are able to see you still.


  • Patient Review 42

    5 out of 5 stars

    Reviewed on December 20, 2023 | Verified Review

    Very professional everyone knew exactly what to do. There was no problems. Everything was taken care of at most concern.


  • Patient Review 43

    5 out of 5 stars

    Reviewed on December 18, 2023 | Verified Review

    always available when needed . Professional services given .


  • Patient Review 44

    5 out of 5 stars

    Reviewed on December 14, 2023 | Verified Review

    Dedicated staff


  • Patient Review 45

    5 out of 5 stars

    Reviewed on December 14, 2023 | Verified Review

    Knowledgeable and courteous


  • Patient Review 46

    5 out of 5 stars

    Reviewed on December 14, 2023 | Verified Review

    Was able to see the doctor shortly after arriving in the office. Staff courteous. Doctor easy to talk to and explained any concerns I had


  • Patient Review 47

    5 out of 5 stars

    Reviewed on December 14, 2023 | Verified Review

    They don???t rush you thorough examination very very very good they stop and listen


  • Patient Review 48

    5 out of 5 stars

    Reviewed on December 10, 2023 | Verified Review

    Courtney and her medical assistant are courteous and kind. The medical assistant is so helpful


  • Patient Review 49

    3 out of 5 stars

    Reviewed on December 08, 2023 | Verified Review

    The attitude was very very very unprofessional of a Physician, it was very disturbing; however they are not above any other person and I shouldn't have allowed myself to act out of character or to be upset to the point of wanting to discontinue being a patient at this location. But I not sure at this time if this office will be the first location to be referred by me.


  • Patient Review 50

    5 out of 5 stars

    Reviewed on December 08, 2023 | Verified Review

    Courtney is thoughtful and caring. Everything is well organized.


  • Patient Review 51

    5 out of 5 stars

    Reviewed on December 07, 2023 | Verified Review

    Clean environment


  • Patient Review 52

    5 out of 5 stars

    Reviewed on December 06, 2023 | Verified Review

    The physicians are informed and listen well.


  • Patient Review 53

    1 out of 5 stars

    Reviewed on December 04, 2023 | Verified Review

    Your doctors do not really listen. Some of your patients are actually intelligent. When new science is mentioned in an appointment, the doctor should not disregard the question. Your doctors should further educate themselves. Staying in the medical mundane isn't really health care. You are just a drug dealer at that point.


  • Patient Review 54

    1.8 out of 5 stars

    Reviewed on December 03, 2023 | Verified Review

    Felt like the PA was rushing through the appointment and wasn't listening to my concerns.


  • Patient Review 55

    5 out of 5 stars

    Reviewed on November 30, 2023 | Verified Review

    I did not have to wait long. The team who spoke with us was very friendly and informed. I feel certain that they know what they are doing.


  • Patient Review 56

    5 out of 5 stars

    Reviewed on November 25, 2023 | Verified Review

    Everything! The front desk is superb! Very professional, welcoming and helpful. Never disappointed The pro staff also exceeds expectations. Professional and ensures I understand takes the time to explain and let me ask questions Have referred my brother already!


  • Patient Review 57

    5 out of 5 stars

    Reviewed on November 24, 2023 | Verified Review

    You name it they are good at it.


  • Patient Review 58

    5 out of 5 stars

    Reviewed on November 18, 2023 | Verified Review

    The staff


  • Patient Review 59

    5 out of 5 stars

    Reviewed on November 16, 2023 | Verified Review

    Prompt, professional, knowledgeable


  • Patient Review 60

    5 out of 5 stars

    Reviewed on November 13, 2023 | Verified Review

    Responsiveness, professional caring providers (Dr Cleland and Courtney), but not Darnequa B (rude, stern, unkind). It's stressful enough waiting for results or appointments to review results, she could stand to be more mindful of that.


  • Patient Review 61

    5 out of 5 stars

    Reviewed on November 04, 2023 | Verified Review

    Very friendly staff makes you feel at ease.


  • Patient Review 62

    5 out of 5 stars

    Reviewed on October 30, 2023 | Verified Review

    Courtney, PA is amazing. Her knowledge and way of explaining helps patients understand their recommended treatment plan!


  • Patient Review 63

    5 out of 5 stars

    Reviewed on October 30, 2023 | Verified Review

    Everyone is very kind, the office runs very efficiently and the doctor???s/PAs/nurses are knowledgeable, patient, timely and understanding. The office never causes any delay with care or prescription and is just overall a pleasure to work with. It took me 10 years to find an endocrinologist I like after leaving pediatrics and I am so thankful to have found this office.


  • Patient Review 64

    5 out of 5 stars

    Reviewed on October 26, 2023 | Verified Review

    I do virtual appointments and are very happy with this.


  • Patient Review 65

    5 out of 5 stars

    Reviewed on October 26, 2023 | Verified Review

    lGood solid advise and oversight of my condition.


  • Patient Review 66

    5 out of 5 stars

    Reviewed on October 22, 2023 | Verified Review

    Very short wait time. Knowledgeable staff.


  • Patient Review 67

    5 out of 5 stars

    Reviewed on October 22, 2023 | Verified Review

    How quickly you get seen by NP. The med tech and Courtney are great at their jobs.


  • Patient Review 68

    5 out of 5 stars

    Reviewed on October 19, 2023 | Verified Review

    Organized, efficient, friendly


  • Patient Review 69

    5 out of 5 stars

    Reviewed on October 17, 2023 | Verified Review

    Very friendly, appointment was on time and the whole office staff including the doctor and his nurse were awesome.


  • Patient Review 70

    5 out of 5 stars

    Reviewed on October 15, 2023 | Verified Review

    The office staff is always pleasant and helpful.


  • Patient Review 71

    4.6 out of 5 stars

    Reviewed on October 13, 2023 | Verified Review

    It was welcoming and pleasant.


  • Patient Review 72

    5 out of 5 stars

    Reviewed on October 08, 2023 | Verified Review

    Great Doctors and PAs


  • Patient Review 73

    5 out of 5 stars

    Reviewed on September 30, 2023 | Verified Review

    Courtney Nicholson was great, answered all my questions and gave me the information I needed.


  • Patient Review 74

    4.6 out of 5 stars

    Reviewed on September 30, 2023 | Verified Review

    The staff at the check-in desk and check out are so polite and friendly


  • Patient Review 75

    5 out of 5 stars

    Reviewed on September 24, 2023 | Verified Review

    Courtney was very professional and thorough Her assistant was so personable and delightful to chat with Made the visit remarkable Appt was timely which is greatly appreciated


  • Patient Review 76

    5 out of 5 stars

    Reviewed on September 21, 2023 | Verified Review

    I loved the doctor and he seemed to know what was going on with me. I am getting ready to start a whole new program and am very excited about it.


  • Patient Review 77

    5 out of 5 stars

    Reviewed on September 17, 2023 | Verified Review

    Very focused on patient needs!


  • Patient Review 78

    3.8 out of 5 stars

    Reviewed on September 17, 2023 | Verified Review

    Emails. I should charge Baptist an hourly fee on reading the over abundant, redundant and unnecessary emails and notifications I get.


  • Patient Review 79

    5 out of 5 stars

    Reviewed on September 17, 2023 | Verified Review

    The ease of making an appointment and level of service.


  • Patient Review 80

    5 out of 5 stars

    Reviewed on September 14, 2023 | Verified Review

    Everything was done properly I have no problem with anything


  • Patient Review 81

    5 out of 5 stars

    Reviewed on September 14, 2023 | Verified Review

    Engaged ,responsive, positive, encouraging!!


  • Patient Review 82

    5 out of 5 stars

    Reviewed on September 02, 2023 | Verified Review

    Liked it because it was comfortable and offered virtual


  • Patient Review 83

    5 out of 5 stars

    Reviewed on August 27, 2023 | Verified Review

    The check in person was very friendly, efficient and professional. PA Courtney Nicholson was very impressive. Great bedside manner, very friendly and professional, took her time explaining about the Prolia shot, checking my medical record to schedule my next bone density and answering my concerns and questions.


  • Patient Review 84

    5 out of 5 stars

    Reviewed on August 24, 2023 | Verified Review

    Very clean and efficient


  • Patient Review 85

    5 out of 5 stars

    Reviewed on August 24, 2023 | Verified Review

    The staff is very thorough and listen to what you have to say. They take the time to do it right.


  • Patient Review 86

    5 out of 5 stars

    Reviewed on August 19, 2023 | Verified Review

    Little waiting time. Informed and knowledgeable staff. Very polite and helpful.


  • Patient Review 87

    3 out of 5 stars

    Reviewed on August 13, 2023 | Verified Review

    Don't get two hours behind on your appointments. I drove 60 miles round trip to your office for my appointment only to be told that they were running 2 hours behind. I was taking to the exam room and expected to wait 2 hours to see the doctor. Does this make sense? My time is just as valuable as yours, perhaps even more so. I was given a virtual appointment the following week. Being virtual I still will have to make a trip to your office to pick up some Ozempic samples. The current price is $530 per pen. I can't afford that. Jerry Bozeman


  • Patient Review 88

    5 out of 5 stars

    Reviewed on August 10, 2023 | Verified Review

    Professionalism and caring, personable staff.


  • Patient Review 89

    5 out of 5 stars

    Reviewed on August 05, 2023 | Verified Review

    careful, caring, thorough professionals


  • Patient Review 90

    5 out of 5 stars

    Reviewed on August 04, 2023 | Verified Review

    I love my PA Courtney Nicholson. She really listens to me about any concerns I might have. If I need to, I can leave a message for her & she will address any questions I might have. I also like the office personnel. All in all, I'm a happy camper.


  • Patient Review 91

    5 out of 5 stars

    Reviewed on August 02, 2023 | Verified Review

    I love the staff and Courtney everyone is so nice and always very helpful with questions I might have.


  • Patient Review 92

    5 out of 5 stars

    Reviewed on July 30, 2023 | Verified Review

    Very professional!


  • Patient Review 93

    5 out of 5 stars

    Reviewed on July 29, 2023 | Verified Review

    Nice staff. Doesn't keep you waiting too long


  • Patient Review 94

    5 out of 5 stars

    Reviewed on July 23, 2023 | Verified Review

    Friendly and efficient.


  • Patient Review 95

    5 out of 5 stars

    Reviewed on July 22, 2023 | Verified Review

    Friendly, competent reception staff and wonderful, professionally tops doctors. Courtney, PA, is skilled, caring, helpful, knowledgeable.


  • Patient Review 96

    5 out of 5 stars

    Reviewed on July 16, 2023 | Verified Review

    Professional and caring, provides solutions and advice that makes you healthier and educated on all aspects of your medical care.


  • Patient Review 97

    5 out of 5 stars

    Reviewed on July 15, 2023 | Verified Review

    Clean, friendly.


  • Patient Review 98

    5 out of 5 stars

    Reviewed on July 13, 2023 | Verified Review

    Always friendly, easy to work with and very knowledgeable.


  • Patient Review 99

    5 out of 5 stars

    Reviewed on July 13, 2023 | Verified Review

    Courtney N is an outstanding provider. Love her and the care she gives!


  • Patient Review 100

    5 out of 5 stars

    Reviewed on July 10, 2023 | Verified Review

    Friendly. Knowledgeable.


  • Patient Review 101

    5 out of 5 stars

    Reviewed on July 08, 2023 | Verified Review

    Cleanliness and care of all physicians and office workers.


  • Patient Review 102

    5 out of 5 stars

    Reviewed on July 06, 2023 | Verified Review

    Friendly staff


  • Patient Review 103

    5 out of 5 stars

    Reviewed on July 01, 2023 | Verified Review

    Friendly service


  • Patient Review 104

    5 out of 5 stars

    Reviewed on July 01, 2023 | Verified Review

    Don't have to wait to long. Don't feel rushed.


  • Patient Review 105

    5 out of 5 stars

    Reviewed on June 30, 2023 | Verified Review

    Office is clean and efficiently run. The staff are all friendly and professional. Courtney is one of the smartest young women I have ever had the pleasure of dealing with. She knows her endocrinology. Many endocrinologists don't especially care about dealing with thyroid issues, and would rather have the more serious endocrine problems. Courtney makes you feel like you are her only patient. I would definitely recommend her practice.


  • Patient Review 106

    5 out of 5 stars

    Reviewed on June 29, 2023 | Verified Review

    Professional, punctual, empathetic. Theyvreally care and are quite skilled in the field of ENT. I really like the office staff. Michelle, the front desk, allergy nurses and Dr. Walker ate the best in Clay county


  • Patient Review 107

    5 out of 5 stars

    Reviewed on June 24, 2023 | Verified Review

    The staff is very friendly and they take the time to explain everything that you ask about.


  • Patient Review 108

    5 out of 5 stars

    Reviewed on June 24, 2023 | Verified Review

    It???s convenient and the staff is professional and helpful. I???m being well taken care of.


  • Patient Review 109

    5 out of 5 stars

    Reviewed on June 24, 2023 | Verified Review

    The virtual visit option and the friendly physicians.


  • Patient Review 110

    5 out of 5 stars

    Reviewed on June 23, 2023 | Verified Review

    Very good care, doctors and supporting staff that provide top-notch care.


  • Patient Review 111

    5 out of 5 stars

    Reviewed on June 18, 2023 | Verified Review

    Clean courteous and quick


  • Patient Review 112

    5 out of 5 stars

    Reviewed on June 17, 2023 | Verified Review

    Good patient service


  • Patient Review 113

    4.6 out of 5 stars

    Reviewed on June 16, 2023 | Verified Review

    I like my PA, Courtney Nicholson, whom I see for my diabetes. Her assistant is good as well. Ms. Nicholson spends the time to answer all my questions, is very proactive in getting me the necessary tools so I can better control my disease. She listens well.


  • Patient Review 114

    5 out of 5 stars

    Reviewed on June 16, 2023 | Verified Review

    professional care


  • Patient Review 115

    5 out of 5 stars

    Reviewed on June 10, 2023 | Verified Review

    Very friendly and they are very professional.


  • Patient Review 116

    5 out of 5 stars

    Reviewed on June 10, 2023 | Verified Review

    Everything


  • Patient Review 117

    5 out of 5 stars

    Reviewed on June 08, 2023 | Verified Review

    Efficient and quick.


  • Patient Review 118

    5 out of 5 stars

    Reviewed on June 08, 2023 | Verified Review

    Friendly people


  • Patient Review 119

    5 out of 5 stars

    Reviewed on June 08, 2023 | Verified Review

    Ms Courtney is the best Very knowledgeable Caring


  • Patient Review 120

    5 out of 5 stars

    Reviewed on June 01, 2023 | Verified Review

    Courtney is also so wonderful and I love being able to message her through the portal and that she responds very quickly.


  • Patient Review 121

    3.8 out of 5 stars

    Reviewed on May 27, 2023 | Verified Review

    Spend more time explaining things.


  • Patient Review 122

    5 out of 5 stars

    Reviewed on May 26, 2023 | Verified Review

    Courteous front desk that respects your privacy. It was so nice to look on the patient portal and see accurate notes about my visit. I knew Courtney was actually listening. It???s concise and well written. I trust this team. Thank you for everything. It???s worth the drive.


  • Patient Review 123

    5 out of 5 stars

    Reviewed on May 21, 2023 | Verified Review

    Excellent experience from the front door to checkout!


  • Patient Review 124

    5 out of 5 stars

    Reviewed on May 20, 2023 | Verified Review

    Professional and all was very polite


  • Patient Review 125

    5 out of 5 stars

    Reviewed on May 18, 2023 | Verified Review

    Courtney Nichelson is always concerned about my health. She asked questions about the previous 90 days and retrieved my OMNI POD information and made the necessary adjustments.


  • Patient Review 126

    5 out of 5 stars

    Reviewed on May 18, 2023 | Verified Review

    Caring staff


  • Patient Review 127

    5 out of 5 stars

    Reviewed on May 15, 2023 | Verified Review

    Courtney is the best.


  • Patient Review 128

    5 out of 5 stars

    Reviewed on May 13, 2023 | Verified Review

    ????????


  • Patient Review 129

    5 out of 5 stars

    Reviewed on May 13, 2023 | Verified Review

    Facility is very clean. Courtney/PA and her assistant (Petrina ?) are both very personable and professional. They are the type of people that you don???t mind waiting for if they get behind schedule. ( which can happen sometimes)They make you feel your important And don???t rush regardless. Courtney does a great job explaining things with her reasoning/options and are not afraid if any questions. (That???s great)


  • Patient Review 130

    1.4 out of 5 stars

    Reviewed on May 12, 2023 | Verified Review

    I understand doctors have to see more patients then they used to bc of insurance lowering how much they make but it would be nice to have a doctor or PA that actually listens to patients. I originally went to see Dr. Cleland and he was great, very thoughtful talked through things. Now he's so busy so I've been having to see PA. Everytime I see the PA it's yeah everything looks good and feels rushed. So I will ask questions and point to trends and then it's like well I'm not sure there's anything wrong but I'll do whatever you tell want me to. How about your the medical professional look at trend of results, look at history and take more than 2 minutes by breezing through last notes and talk with the patient to hear their concerns. Then don't ask patient what do they want to do. Instead look at trends, hear the patient then make recommendations. When I hear comments like oh I didn't realize you're on the lowest level of medication or oh yeah I see that in your chart now. Not confidence inspiring. I may not be a doctor but know enough about human body, my health history to ask questions and understand what doctors say. Instead doctors talk down, and brush patients off. I am very concerned for those who don't have the knowledge or courage to stand up for their medical rights. I tried sending a note to Dr. Cleland and after 7 days finally got a response but from nurse and suggested having the doctor come into my appointment with the PA who blows me off. That's terrible idea and it was obvious during my appointment the doctor said something to the PA because she was even more distant and dismissive. Contrast that to time when I sent note to my Oncologist at Baptist SOuth and within 24 hours they called me to talk through my concerns and put me at ease. That's the level of service doctors should provide. I cannot control insurance practices but if the trend is to turn patient care into an assembly line where doctors/PA's don't have time to look at the health history, data and talk to patients then Baptist should consider another profession.


  • Patient Review 131

    5 out of 5 stars

    Reviewed on May 11, 2023 | Verified Review

    Thank you!


  • Patient Review 132

    2.2 out of 5 stars

    Reviewed on May 11, 2023 | Verified Review

    The drs, office manger and gentleman at the front are amazing. It???s the help beyond that. They do t listen are rude and just have attitude.


  • Patient Review 133

    5 out of 5 stars

    Reviewed on May 09, 2023 | Verified Review

    Staffs r friendly and the place is pleasant and clean


  • Patient Review 134

    5 out of 5 stars

    Reviewed on May 07, 2023 | Verified Review

    Dr. Sarabu is awesome and his PA Courtney is very detailed and gives you the attention when speaking with her. I highly recommend Baptist Endocrinology!


  • Patient Review 135

    5 out of 5 stars

    Reviewed on May 06, 2023 | Verified Review

    Professional


  • Patient Review 136

    4.6 out of 5 stars

    Reviewed on May 06, 2023 | Verified Review

    Virtual office visits


  • Patient Review 137

    5 out of 5 stars

    Reviewed on April 30, 2023 | Verified Review

    It???s very convenient as I live close by. The office staff, PA and doctor Cleland are upbeat.


  • Patient Review 138

    5 out of 5 stars

    Reviewed on April 29, 2023 | Verified Review

    The comforting vibes given by the doctors & staff! They truly care about their patients.


  • Patient Review 139

    4.6 out of 5 stars

    Reviewed on April 29, 2023 | Verified Review

    They got me in at my appointed time. They were courteous, polite and respectful.


  • Patient Review 140

    5 out of 5 stars

    Reviewed on April 24, 2023 | Verified Review

    Clan office. Courtney and her med tech are wonderful about listening to me.


  • Patient Review 141

    5 out of 5 stars

    Reviewed on April 22, 2023 | Verified Review

    Friendliness and doesn???t just treat a number


  • Patient Review 142

    5 out of 5 stars

    Reviewed on April 22, 2023 | Verified Review

    Courtney is so helpful and attentive to my elderly mother with 40 years plus of diabetes!Addresses all of her needs


  • Patient Review 143

    5 out of 5 stars

    Reviewed on April 22, 2023 | Verified Review

    Staff is great ????????


  • Patient Review 144

    5 out of 5 stars

    Reviewed on April 22, 2023 | Verified Review

    Knowledgeable staff. Health care provider asks if I have any questions, listens to concerns. Very pleasant office staff. Like the I can schedule Zoom meetings.


  • Patient Review 145

    3 out of 5 stars

    Reviewed on April 21, 2023 | Verified Review

    It is frustrating scheduling appointments to be honest. The availability of getting in when I need to, is pushed way out. Also a couple of my past appointments were scheduled incorrectly. For example, I had one scheduled that was supposed to be an telehealth. I signed in expecting for there that to be the case and waited for a notification to be sent. When it was getting to be past my appointment time, I called into the office to see what was going on and the lady informed me that the appointment was set for in office. I know specifically that when I scheduled it, that we spoke about it being telehealth and not in office. Telehealth is a lot easier for me because I live or the north side of Jax. They did however make it right, and switched it over quickly and Courtney the PA was still able to see me. The next incident was when I scheduled I specifically told the scheduler that I need a first available Friday appointment (which is when I was off work), and we confirmed that on the phone that it was a 10:45 am appointment on Friday. Then I get a notified the week of the appointment that it was scheduled for Thursday at 10:45. When I got the notification, I called the office and of course, if I didn???t keep Thursday, then it would push me way out to see the doctor for my critical labs. I had to keep the Thursday appointment, because I definitely didn???t want ti push the appointment way out again. I know the office is very busy, but when you???re told in April, that you can???t see your Endocrinologist until August, that is frustrating. And was told a waiting list for canceled appointments is not an option, due to the office before so big and busy. I get it, but if one person is assigned a waiting list for each physician or PA, it shouldn???t be that difficult to track I would think, if a designated time everyday is set aside for working on this. This would be very helpful for the patients to be able to see their physician sooner and it would also not tie up the phones as much, with patients calling in everyday, hoping to catch a cancellation spot. Other than those things, I love Dr. Crawford and her PA Courtney. They are awesome and attentive when I see them! Thankful for them and the staff!


  • Patient Review 146

    4.6 out of 5 stars

    Reviewed on April 20, 2023 | Verified Review

    Everyone is knowledgeable and friendly. Visits are on time.


  • Patient Review 147

    5 out of 5 stars

    Reviewed on March 30, 2023 | Verified Review

    Courtney is fantastic! On another note, I called and was on hold for 15 minutes before I hung up so they really should do something about getting the phone answered in a timely manner.


  • Patient Review 148

    5 out of 5 stars

    Reviewed on March 29, 2023 | Verified Review

    Brest service and staff.


  • Patient Review 149

    1.8 out of 5 stars

    Reviewed on March 24, 2023 | Verified Review

    I experienced the worst doctors visit EVER!! The medical assistant Fatina seemed very untrained and unknowledgeable . I saw Dr. Crawford???s physician assistant Courtney for the first time. She entered the exam seemingly very hostile loud tone regarding my labs not being resulted. I was trying to explain to her that quest diagnostic was on the phone trying to tell them that they were resulted and faxed. She lost her cool for a moment. I will never see her again??? I may not return to this practice.. She did not really take the time to listen to me or my concerns. I feel she showed no compassion or understanding for me the patient. Honestly I don???t feel she had much knowledge of my diagnosis she just based everything off of my last visit. She lied about my one of my very important lab results being normal.. one of the staff acknowledged how I was feeling. That PAC Courtney is very rude and I felt she is prejudice!!!


  • Patient Review 150

    5 out of 5 stars

    Reviewed on March 23, 2023 | Verified Review

    Very professional!


  • Patient Review 151

    5 out of 5 stars

    Reviewed on March 18, 2023 | Verified Review

    Very organized, friendly, helpful staff. Great PA. Thorough. Takes you on time.


  • Patient Review 152

    5 out of 5 stars

    Reviewed on March 18, 2023 | Verified Review

    Professional and informative


  • Patient Review 153

    4.2 out of 5 stars

    Reviewed on March 12, 2023 | Verified Review

    I believe, as in all of FL, doctors' offices are flooded with patients. Therefore, it is difficult for them to focus on the history of the patients who are infrequent visitors. I am ,however , grateful for the speedy scheduling.


  • Patient Review 154

    5 out of 5 stars

    Reviewed on March 09, 2023 | Verified Review

    I always feel well cared for.


  • Patient Review 155

    5 out of 5 stars

    Reviewed on March 04, 2023 | Verified Review

    Large waiting area to spread out from other patients. The staff is friendly and accommodating. P.A. updated on care for the year and what to expect. Assistance was also given for referral and referral physician office promptly followed up.


  • Patient Review 156

    5 out of 5 stars

    Reviewed on March 03, 2023 | Verified Review

    Location


  • Patient Review 157

    5 out of 5 stars

    Reviewed on March 02, 2023 | Verified Review

    The staff and doctors are awesome. I have no issues with this office. Courtney is amazing. She explains everything so I understand. Works closely Dr. Sarabu so that he knows what's going on. Perfect professional establishment. Thank you


  • Patient Review 158

    5 out of 5 stars

    Reviewed on March 01, 2023 | Verified Review

    Excellent care, friendly staff.


  • Patient Review 159

    5 out of 5 stars

    Reviewed on July 30, 2022 | Verified Review

    Convince, friendly knowledgeable employees.


  • Patient Review 160

    5 out of 5 stars

    Reviewed on July 29, 2022 | Verified Review

    Very nice!


  • Patient Review 161

    5 out of 5 stars

    Reviewed on July 07, 2022 | Verified Review

    The Baptist team is an important part of my care team. They have helped me manage type 2 diabetes and keep it under control.


  • Patient Review 162

    5 out of 5 stars

    Reviewed on June 27, 2022 | Verified Review

    Courtney Nicholson is fantastic. Courtney goes over all test results and explains what it means. Courtney answers all my questions patiently and never makes me feel hurried. I've recommended Courtney to several friends/family members. The office staff are welcoming and professional. I would like to give a shout out to the intake staff from the day of my appointment. I'm sorry I didn't get the name of the staff member who worked with a very upset gentleman. She could not have been more helpful, polite, and patient. The gentleman was already at the desk when I came in and I know that he was still there for at least another 15 minutes. The intake staff member never appeared ruffled and answered the same questions over and over and over.


  • Patient Review 163

    5 out of 5 stars

    Reviewed on June 27, 2022 | Verified Review

    Polite, professional and courteous. Courtney is great!


  • Patient Review 164

    5 out of 5 stars

    Reviewed on June 26, 2022 | Verified Review

    Efficent and helpful.


  • Patient Review 165

    5 out of 5 stars

    Reviewed on June 25, 2022 | Verified Review

    the service


  • Patient Review 166

    5 out of 5 stars

    Reviewed on June 25, 2022 | Verified Review

    Great staff


  • Patient Review 167

    5 out of 5 stars

    Reviewed on June 24, 2022 | Verified Review

    Pleasant staff attentive to issues.


  • Patient Review 168

    5 out of 5 stars

    Reviewed on June 24, 2022 | Verified Review

    Courteous staff. Willingness to listen to patients. Explains everything and offers options for patient to decide. Questions posed after a visit are promptly responded to.


  • Patient Review 169

    5 out of 5 stars

    Reviewed on June 24, 2022 | Verified Review

    Feel very comfortable with Dr Clelend and his staff.


  • Patient Review 170

    5 out of 5 stars

    Reviewed on June 24, 2022 | Verified Review

    Takes time to ask questions, listens and responds with ideas, solutions that are best for my health and lifestyle. I always feel that they care about me!


  • Patient Review 171

    5 out of 5 stars

    Reviewed on May 30, 2022 | Verified Review

    PA-C Nicholson is very easy to talk to and friendly. I enjoy my visits.


  • Patient Review 172

    5 out of 5 stars

    Reviewed on May 29, 2022 | Verified Review

    Everything!


  • Patient Review 173

    5 out of 5 stars

    Reviewed on May 29, 2022 | Verified Review

    I always get taken care of in a timely manner. I get my required med prescriptions quickly. My doctor changes my medication to give me the best results.


  • Patient Review 174

    5 out of 5 stars

    Reviewed on May 28, 2022 | Verified Review

    Organized and friendly.


  • Patient Review 175

    5 out of 5 stars

    Reviewed on May 27, 2022 | Verified Review

    Friendly wonderful atmosphere.Very Professional.


  • Patient Review 176

    5 out of 5 stars

    Reviewed on May 27, 2022 | Verified Review

    Everyone is nice and polite.


  • Patient Review 177

    5 out of 5 stars

    Reviewed on May 27, 2022 | Verified Review

    the personnel are the most helpful in making sure you are treated with the upmost care!!


  • Patient Review 178

    5 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    Professionalism, very pleasant by everybody. Very organized and right to the point, bedside manner very good.


  • Patient Review 179

    5 out of 5 stars

    Reviewed on May 08, 2022 | Verified Review

    Everybody seems very efficient at their jobs????


  • Patient Review 180

    5 out of 5 stars

    Reviewed on May 08, 2022 | Verified Review

    Polite, punctual, accurate and respect privacy including following HIPPA. Love Courtney!


  • Patient Review 181

    5 out of 5 stars

    Reviewed on May 02, 2022 | Verified Review

    Very friendly and efficient.


  • Patient Review 182

    4.6 out of 5 stars

    Reviewed on April 28, 2022 | Verified Review

    Clean spacious easy to get to.


  • Patient Review 183

    2.6 out of 5 stars

    Reviewed on April 21, 2022 | Verified Review

    I don???t think they handled my thyroid problem well and now it is much more serious. I have only virtual calls from the PA. I am disappointed in their attention to my health.


  • Patient Review 184

    5 out of 5 stars

    Reviewed on April 08, 2022 | Verified Review

    Excellent professionals that have a fantastic service


  • Patient Review 185

    5 out of 5 stars

    Reviewed on April 02, 2022 | Verified Review

    Regular check up


  • Patient Review 186

    5 out of 5 stars

    Reviewed on April 02, 2022 | Verified Review

    the OFFICE IS VERY CLEAN AND BRIGHT,,DB


  • Patient Review 187

    5 out of 5 stars

    Reviewed on April 01, 2022 | Verified Review

    Professional services. Polite staff. Clean offices.


  • Patient Review 188

    5 out of 5 stars

    Reviewed on April 01, 2022 | Verified Review

    Short waiting periods; friendly staff


  • Patient Review 189

    1 out of 5 stars

    Reviewed on March 28, 2022 | Verified Review

    I need an appt with the Dr, not a PA and not a nurse practioner. I may have a serious problem and I need to be seen this week.


  • Patient Review 190

    5 out of 5 stars

    Reviewed on March 23, 2022 | Verified Review

    Wonderfully friendly staff! Love the PA's and the Doctors, too!


  • Patient Review 191

    5 out of 5 stars

    Reviewed on March 20, 2022 | Verified Review

    Very good service


  • Patient Review 192

    5 out of 5 stars

    Reviewed on March 20, 2022 | Verified Review

    They're always quick to get you back to see your physician and very polite with the front desk people and the nurses that takes your blood pressure and checks your weight I'm very pleased with them


  • Patient Review 193

    5 out of 5 stars

    Reviewed on March 19, 2022 | Verified Review

    I Like everything, the staff are very friendly and well informed, and always see to all my needs and questions.


  • Patient Review 194

    5 out of 5 stars

    Reviewed on March 17, 2022 | Verified Review

    Great group of people!


  • Patient Review 195

    5 out of 5 stars

    Reviewed on March 16, 2022 | Verified Review

    Courtney and Danielle were very prompt in assisting me when needed, the same day! Sure appreciate them!


  • Patient Review 196

    5 out of 5 stars

    Reviewed on March 14, 2022 | Verified Review

    Friendly professional staff,


  • Patient Review 197

    5 out of 5 stars

    Reviewed on March 11, 2022 | Verified Review

    None


  • Patient Review 198

    5 out of 5 stars

    Reviewed on March 11, 2022 | Verified Review

    Everything


  • Patient Review 199

    5 out of 5 stars

    Reviewed on March 03, 2022 | Verified Review

    Friendly, professional & caring doctor. Staff is also friendly & professional. They listen to the patients concern.


  • Patient Review 200

    5 out of 5 stars

    Reviewed on March 03, 2022 | Verified Review

    Staff is kind and efficient. The office is clean and spacious.


  • Patient Review 201

    5 out of 5 stars

    Reviewed on March 03, 2022 | Verified Review

    Great Dr. and PA, Virtual and office visits.


  • Patient Review 202

    5 out of 5 stars

    Reviewed on February 21, 2022 | Verified Review

    Everyone is professional, polite, friendly. I feel well taken care of by the doctors and staff.


  • Patient Review 203

    5 out of 5 stars

    Reviewed on February 09, 2022 | Verified Review

    Friendly staff. Short wait. Easy to schedule appointments


  • Patient Review 204

    5 out of 5 stars

    Reviewed on February 03, 2022 | Verified Review

    I feel Dr Cleland and his staff listen to the patient and our needs


  • Patient Review 205

    5 out of 5 stars

    Reviewed on January 29, 2022 | Verified Review

    Efficient and quick


  • Patient Review 206

    5 out of 5 stars

    Reviewed on January 25, 2022 | Verified Review

    Professional and responsive to your needs.


  • Patient Review 207

    5 out of 5 stars

    Reviewed on January 25, 2022 | Verified Review

    Wonderful staff and doctors timely appointments kept, feel listened to and had items explained.


  • Patient Review 208

    5 out of 5 stars

    Reviewed on January 23, 2022 | Verified Review

    prompt clear explanation of test results


  • Patient Review 209

    5 out of 5 stars

    Reviewed on January 23, 2022 | Verified Review

    efficient, friendly, clean, helpful


  • Patient Review 210

    5 out of 5 stars

    Reviewed on January 21, 2022 | Verified Review

    If you have a question they get back to you in a timely fashion. The personnel is very understanding I want to help you.


  • Patient Review 211

    5 out of 5 stars

    Reviewed on January 21, 2022 | Verified Review

    docter Crawford, staff, promptness, cleanliness


  • Patient Review 212

    5 out of 5 stars

    Reviewed on January 21, 2022 | Verified Review

    Friendliness and fast times


  • Patient Review 213

    5 out of 5 stars

    Reviewed on January 21, 2022 | Verified Review

    Clean, efficient, friendly


  • Patient Review 214

    2.2 out of 5 stars

    Reviewed on January 20, 2022 | Verified Review

    With an empty waiting room - I was forced to sit in the examining room for over an hour. The exam was perfunctory and of little help as to further treatment


  • Patient Review 215

    5 out of 5 stars

    Reviewed on January 12, 2022 | Verified Review

    Clean and efficient. Friendly staff. Dr. Cleland!


  • Patient Review 216

    5 out of 5 stars

    Reviewed on January 07, 2022 | Verified Review

    Dr. Crawford is a very competent physician. Her staff is helpful and responsive.


  • Patient Review 217

    5 out of 5 stars

    Reviewed on January 05, 2022 | Verified Review

    You listen to what your pt. concerns are and your staff is thorough.


  • Patient Review 218

    5 out of 5 stars

    Reviewed on January 04, 2022 | Verified Review

    The office is pleasant and the personnel i arewell organized and polite. Thank you. Ted Pappas


  • Patient Review 219

    5 out of 5 stars

    Reviewed on January 04, 2022 | Verified Review

    On time, friendly and knowledgeable staff and doctors.


  • Patient Review 220

    5 out of 5 stars

    Reviewed on January 02, 2022 | Verified Review

    was timely with appointment PA was knowledgeable and very pleasant had a good handle on my situation and a good plan to manage it i have scheduled a follow up visit


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