Mary Melville, PA-C

Physician Assistant

4.7 out of 5 stars 4.7 (66)

Mary Melville, PA-C Office and Other Patient Information

Primary Office

Office 1: Baptist Primary Care

10337 San Jose Boulevard , Suite 200
, Jacksonville, FL 32257

904.390.7506

Book an appointment online

Patient Reviews

All reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.

Reviews (66)

SORT BY

  • Patient Review 1

    5 out of 5 stars

    Reviewed on July 31, 2022 | Verified Review

    Love EVERY member of the team.Dr Miller, Francie, the nurses, and the desk staff are all wonderful


  • Patient Review 2

    0 out of 5 stars

    Reviewed on July 30, 2022 | Verified Review

    It appears as though a lot from my personnel file has gone missing, to include appointments and procedures I had done through the military and had the paper work transferred over to Baptist??? I also sent a fax over on July 26 requesting a signature from my physician for my place of employment to clear me fit for duty and have yet to receive a fax back with the signature??? anytime I call the front office I???m on hold for approximately 30-45 minutes before getting to speak with someone??? my doctors are great, everything else is not.


  • Patient Review 3

    5 out of 5 stars

    Reviewed on July 29, 2022 | Verified Review

    Dr. Carlos is the best!


  • Patient Review 4

    5 out of 5 stars

    Reviewed on July 29, 2022 | Verified Review

    Francie and Allison are my favorite things about your office!


  • Patient Review 5

    5 out of 5 stars

    Reviewed on July 08, 2022 | Verified Review

    Friendly staff


  • Patient Review 6

    5 out of 5 stars

    Reviewed on June 27, 2022 | Verified Review

    Everyone there is uniformly competent and pleasant. I have been a patient for over 10 years and would not change!


  • Patient Review 7

    4.5 out of 5 stars

    Reviewed on June 25, 2022 | Verified Review

    Professional & accommodating


  • Patient Review 8

    5 out of 5 stars

    Reviewed on June 25, 2022 | Verified Review

    Very good facility.


  • Patient Review 9

    5 out of 5 stars

    Reviewed on June 24, 2022 | Verified Review

    Love Francis Melville and the nurses and staff are always so nice


  • Patient Review 10

    5 out of 5 stars

    Reviewed on June 09, 2022 | Verified Review

    I like that I can get an appointment when I need it and love my PA Melville!


  • Patient Review 11

    0 out of 5 stars

    Reviewed on June 09, 2022 | Verified Review

    extremely difficult to get someone on the phone. I've had to call for 4-5 days straight trying to schedule an appointment and after holding for 30 minutes or longer left a message as instructed. Have left 4-5 messages and no one has ever called me back from the messages. Was able to schedule an appointment finally after holding for over 30 minutes and finally got someone to pick up the phone. Don't give an option to leave a message if no one is going to ever call back. Also have left a voice mail message requesting an order for a bone density test that medicare wanted me to have. No one ever called back or gave me the order so had to get by obgyn to give me the order. Doctors are nice but support staff is not doing their job.


  • Patient Review 12

    5 out of 5 stars

    Reviewed on June 08, 2022 | Verified Review

    Everything they make me feel like they care


  • Patient Review 13

    2.5 out of 5 stars

    Reviewed on June 06, 2022 | Verified Review

    Calling to speak with someone is almost impossible. I was told when I left the hospital to see a specialist within 5 to 7 days. The girl who does referrals said I'm new so I don't know. I finally got to the specialist a month later. The wait time when coming for an appt. is awful, 30-45 minutes past your fiven time. Why have an appt.if it can't be honored.


  • Patient Review 14

    4.5 out of 5 stars

    Reviewed on June 05, 2022 | Verified Review

    Staff are very nice and friendly.


  • Patient Review 15

    5 out of 5 stars

    Reviewed on June 04, 2022 | Verified Review

    Great experience. Did not feel rushed and very informative


  • Patient Review 16

    5 out of 5 stars

    Reviewed on June 01, 2022 | Verified Review

    Nice, understanding doctors. You are not rushed out.


  • Patient Review 17

    4.5 out of 5 stars

    Reviewed on May 31, 2022 | Verified Review

    Dr. Miller and his attentiveness to his patients. I like that there is a lab on site and that you offer virtual appointments. I like the way that you do drive-up Covid test.


  • Patient Review 18

    5 out of 5 stars

    Reviewed on May 30, 2022 | Verified Review

    I am very pleased and happy with my primary doctor and also both of the nurse practitioners are just wonderful. The staff takes their time with each patient, or at least me, and I am always feeling like I have had wonderful care when I leave.


  • Patient Review 19

    3.5 out of 5 stars

    Reviewed on May 28, 2022 | Verified Review

    Wait times to make appointments, call back times, and the wait in the office to be seen.


  • Patient Review 20

    5 out of 5 stars

    Reviewed on May 28, 2022 | Verified Review

    Friendly and efficient


  • Patient Review 21

    5 out of 5 stars

    Reviewed on May 27, 2022 | Verified Review

    The office is clean, the staff is friendly. I'm usually able to get an appointment within the week.


  • Patient Review 22

    5 out of 5 stars

    Reviewed on May 26, 2022 | Verified Review

    Ease of making appointment, minimum wait time, caring, friendly and knowledgeable staff.


  • Patient Review 23

    5 out of 5 stars

    Reviewed on May 09, 2022 | Verified Review

    Staff always willing to work with you to schedule appointments. Everyone is professional and sincere. I am comfortable seeing doctor and physicians assistant. Convenient location.


  • Patient Review 24

    5 out of 5 stars

    Reviewed on May 08, 2022 | Verified Review

    I really like Dr. Miller - I know that he is leaving, but may still do some things part time. He said that the guy replacing him is really go so I will see how that goes. There is a chance that I could be leaving.


  • Patient Review 25

    5 out of 5 stars

    Reviewed on May 07, 2022 | Verified Review

    Dr. Miller is very kind! The staff are professional and caring.


  • Patient Review 26

    5 out of 5 stars

    Reviewed on May 02, 2022 | Verified Review

    Staff, Dr. Carlos, and Francie Mellville are caring, listening, patient, helpful, and kind. I feel like they all care about their patients.


  • Patient Review 27

    0 out of 5 stars

    Reviewed on May 01, 2022 | Verified Review

    Check in and wait time is always ridiculously long.


  • Patient Review 28

    5 out of 5 stars

    Reviewed on April 14, 2022 | Verified Review

    My new Dr listened. I'm looking forward to being heat patient.


  • Patient Review 29

    5 out of 5 stars

    Reviewed on April 13, 2022 | Verified Review

    Great place


  • Patient Review 30

    5 out of 5 stars

    Reviewed on April 13, 2022 | Verified Review

    Office staff was friendly. Francie was knowledgeable and took time with me.


  • Patient Review 31

    5 out of 5 stars

    Reviewed on April 03, 2022 | Verified Review

    Francy and Dr. Carlos


  • Patient Review 32

    5 out of 5 stars

    Reviewed on April 01, 2022 | Verified Review

    Friendly, efficient and very professional. I feel like they listen to me before addressing my concerns.


  • Patient Review 33

    5 out of 5 stars

    Reviewed on April 01, 2022 | Verified Review

    Everything!


  • Patient Review 34

    5 out of 5 stars

    Reviewed on March 23, 2022 | Verified Review

    Francie is simply THE BEST!! The entire office is friendly, professional and timely. I have recommended coworkers.


  • Patient Review 35

    5 out of 5 stars

    Reviewed on March 20, 2022 | Verified Review

    Great visit!


  • Patient Review 36

    0.5 out of 5 stars

    Reviewed on March 20, 2022 | Verified Review

    My problem was with getting a referral processed in a timely manner , You need to hire more people


  • Patient Review 37

    5 out of 5 stars

    Reviewed on March 20, 2022 | Verified Review

    Your office is polite, on time, etc. I wish the wait times on the phone were a little less, but it's not too bad.


  • Patient Review 38

    5 out of 5 stars

    Reviewed on March 14, 2022 | Verified Review

    I feel as though I am ???heard??? when I come in with an issue. I have been coming here for over 30 years and love the staff.


  • Patient Review 39

    5 out of 5 stars

    Reviewed on March 14, 2022 | Verified Review

    My Dr. and staff!


  • Patient Review 40

    5 out of 5 stars

    Reviewed on March 13, 2022 | Verified Review

    Always friendly and helpful


  • Patient Review 41

    5 out of 5 stars

    Reviewed on March 04, 2022 | Verified Review

    Reasonably always on time. Friendly staff


  • Patient Review 42

    4 out of 5 stars

    Reviewed on February 21, 2022 | Verified Review

    Staffing & care is a 10 - excellent. Building, offices need renovation. They detract from the excellence of service & care.


  • Patient Review 43

    5 out of 5 stars

    Reviewed on February 20, 2022 | Verified Review

    I liked the cleanest I liked how the ladies in the office was nice


  • Patient Review 44

    5 out of 5 stars

    Reviewed on February 20, 2022 | Verified Review

    Everyone is fantastic!! I especially like Dr. Carlos and Andre.


  • Patient Review 45

    5 out of 5 stars

    Reviewed on February 19, 2022 | Verified Review

    Friendly staff and awesome doctors


  • Patient Review 46

    4.5 out of 5 stars

    Reviewed on February 11, 2022 | Verified Review

    The personalized attention and care I receive every visit. I???m encouraged to be honest about my health decisions with zero judgment.


  • Patient Review 47

    5 out of 5 stars

    Reviewed on February 09, 2022 | Verified Review

    The office is very organized and I was able to get in to see someone even though it wasnt my Primary Care doctor. Thank you!


  • Patient Review 48

    5 out of 5 stars

    Reviewed on February 09, 2022 | Verified Review

    Everyone is kind and compassionate at the same time very professional.


  • Patient Review 49

    5 out of 5 stars

    Reviewed on February 09, 2022 | Verified Review

    Francie is great! Ann is always helpful when scheduling an appointment.


  • Patient Review 50

    4.5 out of 5 stars

    Reviewed on February 08, 2022 | Verified Review

    The doctor's and office staff are great.


  • Patient Review 51

    5 out of 5 stars

    Reviewed on February 03, 2022 | Verified Review

    Being able to get bloodwork done in same building. All staff are so nice and caring and really listen.


  • Patient Review 52

    5 out of 5 stars

    Reviewed on February 03, 2022 | Verified Review

    Doctors


  • Patient Review 53

    5 out of 5 stars

    Reviewed on February 03, 2022 | Verified Review

    Everyone is very nice.


  • Patient Review 54

    5 out of 5 stars

    Reviewed on February 02, 2022 | Verified Review

    Friendly. Always on time never wait more than a few minutes, Thorough, knowledgeable


  • Patient Review 55

    5 out of 5 stars

    Reviewed on February 02, 2022 | Verified Review

    check-in was easy. Saw a new, Doctor Francine Melville, was very impressed with her. She diagnosed my problem and gave me a prescription and a referral to a specialist to continue my recovery.


  • Patient Review 56

    5 out of 5 stars

    Reviewed on January 30, 2022 | Verified Review

    Everyone who works there are so nice and helpful. I???ve been going there for about 20 years and wouldn???t go anywhere else.


  • Patient Review 57

    5 out of 5 stars

    Reviewed on January 29, 2022 | Verified Review

    They are so kind and experienced.


  • Patient Review 58

    5 out of 5 stars

    Reviewed on January 26, 2022 | Verified Review

    Location is convenient. Staff is friendly and competent. Francie is wonderful.


  • Patient Review 59

    4 out of 5 stars

    Reviewed on January 26, 2022 | Verified Review

    The wait time.


  • Patient Review 60

    5 out of 5 stars

    Reviewed on January 25, 2022 | Verified Review

    Dr Miller!


  • Patient Review 61

    5 out of 5 stars

    Reviewed on January 25, 2022 | Verified Review

    Your staff is the best. And of course Dr. Calhoun and Francis are wonderful!


  • Patient Review 62

    4 out of 5 stars

    Reviewed on January 21, 2022 | Verified Review

    Wait time to be seen was over 1 1/2 hours - shorter wait times would be great. Everything was excellent - all the staff was very nice and professional.


  • Patient Review 63

    5 out of 5 stars

    Reviewed on January 20, 2022 | Verified Review

    Friendly and caring nursing staff!


  • Patient Review 64

    4.5 out of 5 stars

    Reviewed on January 20, 2022 | Verified Review

    Cleanliness


  • Patient Review 65

    5 out of 5 stars

    Reviewed on January 14, 2022 | Verified Review

    The staff


  • Patient Review 66

    5 out of 5 stars

    Reviewed on January 07, 2022 | Verified Review

    Great service for many years. Listen to what I say. Provide good feedback and practical ways to help.