Mary Melville, PA-C Office and Other Patient Information
Patient Reviews
All reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.
Reviews (125)
SORT BY
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Patient Review 1
5 out of 5 stars
Reviewed on August 31, 2023 | Verified Review
Our visit was terrific! Highly recommend!
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Patient Review 2
5 out of 5 stars
Reviewed on August 31, 2023 | Verified Review
Professional and friendly staff
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Patient Review 3
4.6 out of 5 stars
Reviewed on August 30, 2023 | Verified Review
Caring and professional
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Patient Review 4
3.8 out of 5 stars
Reviewed on August 30, 2023 | Verified Review
Take patients on time.
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Patient Review 5
5 out of 5 stars
Reviewed on August 21, 2023 | Verified Review
EVERYTHING
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Patient Review 6
4.2 out of 5 stars
Reviewed on August 19, 2023 | Verified Review
Although arriving 20 minutes prior to appointment time I still had to wait nearly an hour in the lobby. After that everything went well.
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Patient Review 7
5 out of 5 stars
Reviewed on August 14, 2023 | Verified Review
staff is professional. Dr. Mary listened to me and addressed my questions. I was also able to get in and out of the office without waiting a long time.
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Patient Review 8
5 out of 5 stars
Reviewed on August 14, 2023 | Verified Review
Very professional and they care about the patients
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Patient Review 9
5 out of 5 stars
Reviewed on August 07, 2023 | Verified Review
Efficiency and timely
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Patient Review 10
5 out of 5 stars
Reviewed on August 07, 2023 | Verified Review
Everyone is kind, caring, and focuses on providing the best health care for the patients.
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Patient Review 11
5 out of 5 stars
Reviewed on July 30, 2023 | Verified Review
Professional, Appear to care about my health, Quick check-in. I like Dr. Melville.
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Patient Review 12
5 out of 5 stars
Reviewed on July 29, 2023 | Verified Review
Francie Melville is fantastic!
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Patient Review 13
4.6 out of 5 stars
Reviewed on July 29, 2023 | Verified Review
The care providers are exceptional! Dr. Calhoun, PA Melville, ARNP Nunley, Nurses Tacoma, Maureen, and Amanda, and are a dynamic team. My family and I are often seen by them and I???m sure the rest of the practice is just as amazing. My family started with this practice and they???ve watched our children grow from birth to their pre-teen years. It???s like visiting family when we go for an appointment. Gigi is amazing and has managed to keep and improve patient experience with the office staff. I know this is no small feat especially with hiring challenges across all industries. They truly care for each patient, always making you feel you???re their top priority.
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Patient Review 14
5 out of 5 stars
Reviewed on July 27, 2023 | Verified Review
Doctor and PA who take the time to listen. Also like the fact I can schedule on line instead of being on hold forever
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Patient Review 15
5 out of 5 stars
Reviewed on July 27, 2023 | Verified Review
Very thorough
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Patient Review 16
5 out of 5 stars
Reviewed on July 27, 2023 | Verified Review
I like that the staff and the providers are like family. I love them all.
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Patient Review 17
1 out of 5 stars
Reviewed on July 22, 2023 | Verified Review
Told person who scheduled the appt exactly what I wanted and when I got there it was completely different.
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Patient Review 18
5 out of 5 stars
Reviewed on July 20, 2023 | Verified Review
everyone is friendly and helpful. take plenty of time with you to answer any questions you might have!
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Patient Review 19
4.2 out of 5 stars
Reviewed on July 16, 2023 | Verified Review
Nurse and PA were very nice and professional. However, had to wait from 11:30am to 12;30pm to get called back. Appointment text (associate who scheduled appt also stated this) clearly stated to be there at 11;30am for an 11;45am appointment. Not sure why. Saw multiple people get called back before me, that came in after me. Sequence issue for sure, something was off.
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Patient Review 20
5 out of 5 stars
Reviewed on July 13, 2023 | Verified Review
Everyone was pleasant
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Patient Review 21
5 out of 5 stars
Reviewed on July 13, 2023 | Verified Review
They are friendly and efficient
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Patient Review 22
5 out of 5 stars
Reviewed on July 13, 2023 | Verified Review
I love my doctors and the nurses. Everyone is so friendly and I feel very comfortable talking about personal things with them
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Patient Review 23
5 out of 5 stars
Reviewed on July 10, 2023 | Verified Review
Things were much faster this visit. Keep up the good work!
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Patient Review 24
4.6 out of 5 stars
Reviewed on July 10, 2023 | Verified Review
Convenience and staff
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Patient Review 25
5 out of 5 stars
Reviewed on July 09, 2023 | Verified Review
Office is clean, personnel professional and friendly
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Patient Review 26
4.6 out of 5 stars
Reviewed on July 07, 2023 | Verified Review
Conveniently close to my home
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Patient Review 27
5 out of 5 stars
Reviewed on June 26, 2023 | Verified Review
Didn't wait long for my appointment like most places
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Patient Review 28
5 out of 5 stars
Reviewed on June 22, 2023 | Verified Review
Always friendly and efficient
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Patient Review 29
5 out of 5 stars
Reviewed on June 16, 2023 | Verified Review
Great
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Patient Review 30
4.2 out of 5 stars
Reviewed on June 10, 2023 | Verified Review
The wait
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Patient Review 31
5 out of 5 stars
Reviewed on June 10, 2023 | Verified Review
They make you feel like family yet very professional!
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Patient Review 32
4.6 out of 5 stars
Reviewed on June 08, 2023 | Verified Review
Nice, helpful
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Patient Review 33
5 out of 5 stars
Reviewed on June 08, 2023 | Verified Review
Friendly and efficient.
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Patient Review 34
5 out of 5 stars
Reviewed on May 25, 2023 | Verified Review
Friendly staff. Punch. Caring, never feel rushed.
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Patient Review 35
4.6 out of 5 stars
Reviewed on May 22, 2023 | Verified Review
My doctor
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Patient Review 36
5 out of 5 stars
Reviewed on May 21, 2023 | Verified Review
I've received great care for 30+ years. Great and competent staff!
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Patient Review 37
5 out of 5 stars
Reviewed on May 19, 2023 | Verified Review
Dr. Calhoun is very knowledgeable, competent, thorough, professional, and kind. She listens to the patient and responds in a way the patient can understand. She never seems to be rushing the patient. I feel that she instills confidence in her abilities as a physician.
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Patient Review 38
2.6 out of 5 stars
Reviewed on May 19, 2023 | Verified Review
I???m a new patient with this office and to Baptist Health. I was told to arrive to complete documentation at 11am. However, I did the paperwork online and arrive at 1045am. My appointment time was at 1130am. At 1150am I asked the receptionist how much longer the wait would be and she called to the MA station. I was then told that there was emergency and they were backed up. I was called back at 1210pm. The MA did not apologize for my wait and appeared to be irritated. The PA that I seen did not seem concerned about my feelings as I was in pain and discomfort but was not asked my pain level. She prescribed medication, ordered test and provided exercise information.
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Patient Review 39
5 out of 5 stars
Reviewed on April 29, 2023 | Verified Review
They will try to get you an appointment asap & they do virtual appointments.
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Patient Review 40
5 out of 5 stars
Reviewed on April 29, 2023 | Verified Review
It's not the most convenient location for me, but Mary Melville,PA-C is very friendly, compassionate and professional. She is patient, listens to you, and ready to answer any and all questions. If it's out of her area of expertise, she will refer you to someone else if necessary. Very pleased with her.
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Patient Review 41
5 out of 5 stars
Reviewed on April 23, 2023 | Verified Review
The personal is polite, very kind, and helpful.
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Patient Review 42
1 out of 5 stars
Reviewed on April 23, 2023 | Verified Review
The building in unwelcoming and old but worst of all, it???s dirty. There was visible layers of dust on things and hairs on the ground like no one has ever cleaned the place. It felt like a prison. The signage was also poor. I saw one lady try to exit through a door with an exit sign only to be looked at by the lady behind the door like she was insane and point her to another door. She must have been embarrassed. As a first time visitor, the nurse was not very friendly or informative. There???s also nothing worse than be left in a room to wait for 30 minutes with one tiny window in the upper corner covered with blinds but it???s your first visit so, what to do? I nearly walked out.
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Patient Review 43
3 out of 5 stars
Reviewed on April 22, 2023 | Verified Review
The front desk clerks (check-in) are NEVER friendly or welcoming. The nurse that did my preliminary evaluation (BP, weight, questionnaire) was not in the very least friendly. Everyone blames ???we???re short staffed??? for delays but being short staffed does not excuse unfriendliness - especially in a medical office where some patients may not be feeling great or may be anxious about what???s going on with their health. The only reason I stay at this practice is location (close to my home) & Ms. Melville. But honestly, even those 2 reasons are getting harder to justify not looking for a new PCP.
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Patient Review 44
5 out of 5 stars
Reviewed on April 20, 2023 | Verified Review
Everyone was very friendly and helpful!
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Patient Review 45
5 out of 5 stars
Reviewed on April 20, 2023 | Verified Review
I am able to be seen right away for my issues. Very friendly nurses and physicians.
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Patient Review 46
5 out of 5 stars
Reviewed on April 13, 2023 | Verified Review
Always friendly On time appointments
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Patient Review 47
5 out of 5 stars
Reviewed on April 13, 2023 | Verified Review
Always friendly faces
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Patient Review 48
5 out of 5 stars
Reviewed on April 10, 2023 | Verified Review
Pleasant and organized and efficient
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Patient Review 49
5 out of 5 stars
Reviewed on April 10, 2023 | Verified Review
Everyone is friendly and usually do not have to wait long to be seen.
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Patient Review 50
1 out of 5 stars
Reviewed on April 09, 2023 | Verified Review
After 42 years with this practice, Dr. Roger Miller was my pcp, his replacement, Dr. Wesley Taylor, completely failed to rectify his egregious mistakes regarding my healthcare. My pharmacist can attest to the fact that Taylor simply never responded. Taylor repeatedly told me to take Advil for chronic pain and compared migraines to the headache he had that morning, and spinal pain to his twisted wrist. After a downward spiral, partially due to his apathy, he fired me as a patient for expressing my distress with his carelessness.
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Patient Review 51
4.6 out of 5 stars
Reviewed on April 06, 2023 | Verified Review
Always the people. They are great people.
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Patient Review 52
5 out of 5 stars
Reviewed on March 27, 2023 | Verified Review
I LOVE THE PROVIDERS.
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Patient Review 53
5 out of 5 stars
Reviewed on March 25, 2023 | Verified Review
Friendly staff and knowledgeable providers.
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Patient Review 54
1 out of 5 stars
Reviewed on March 19, 2023 | Verified Review
CNA TOOK BP 170/110 VS NURSE PRACTICNOR READING OF 130/90 JUST 2 WEEKS PRIOR. DOESNT THE PCP PRESCIBE MEDS BASED ON THESE FINDINGS?
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Patient Review 55
5 out of 5 stars
Reviewed on March 18, 2023 | Verified Review
Dr. Yalch and friendliness of staff.
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Patient Review 56
5 out of 5 stars
Reviewed on March 13, 2023 | Verified Review
Everything
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Patient Review 57
5 out of 5 stars
Reviewed on March 11, 2023 | Verified Review
All the staff is very friendly, and helpful
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Patient Review 58
4.6 out of 5 stars
Reviewed on March 09, 2023 | Verified Review
Everyone is very helpful and friendly. Wait time is good. It's not difficult to get an appointment which I really appreciate.
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Patient Review 59
5 out of 5 stars
Reviewed on March 06, 2023 | Verified Review
Friendly person
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Patient Review 60
5 out of 5 stars
Reviewed on July 31, 2022 | Verified Review
Love EVERY member of the team.Dr Miller, Francie, the nurses, and the desk staff are all wonderful
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Patient Review 61
1 out of 5 stars
Reviewed on July 30, 2022 | Verified Review
It appears as though a lot from my personnel file has gone missing, to include appointments and procedures I had done through the military and had the paper work transferred over to Baptist??? I also sent a fax over on July 26 requesting a signature from my physician for my place of employment to clear me fit for duty and have yet to receive a fax back with the signature??? anytime I call the front office I???m on hold for approximately 30-45 minutes before getting to speak with someone??? my doctors are great, everything else is not.
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Patient Review 62
5 out of 5 stars
Reviewed on July 29, 2022 | Verified Review
Dr. Carlos is the best!
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Patient Review 63
5 out of 5 stars
Reviewed on July 29, 2022 | Verified Review
Francie and Allison are my favorite things about your office!
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Patient Review 64
5 out of 5 stars
Reviewed on July 08, 2022 | Verified Review
Friendly staff
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Patient Review 65
5 out of 5 stars
Reviewed on June 27, 2022 | Verified Review
Everyone there is uniformly competent and pleasant. I have been a patient for over 10 years and would not change!
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Patient Review 66
4.6 out of 5 stars
Reviewed on June 25, 2022 | Verified Review
Professional & accommodating
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Patient Review 67
5 out of 5 stars
Reviewed on June 25, 2022 | Verified Review
Very good facility.
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Patient Review 68
5 out of 5 stars
Reviewed on June 24, 2022 | Verified Review
Love Francis Melville and the nurses and staff are always so nice
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Patient Review 69
5 out of 5 stars
Reviewed on June 09, 2022 | Verified Review
I like that I can get an appointment when I need it and love my PA Melville!
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Patient Review 70
1 out of 5 stars
Reviewed on June 09, 2022 | Verified Review
extremely difficult to get someone on the phone. I've had to call for 4-5 days straight trying to schedule an appointment and after holding for 30 minutes or longer left a message as instructed. Have left 4-5 messages and no one has ever called me back from the messages. Was able to schedule an appointment finally after holding for over 30 minutes and finally got someone to pick up the phone. Don't give an option to leave a message if no one is going to ever call back. Also have left a voice mail message requesting an order for a bone density test that medicare wanted me to have. No one ever called back or gave me the order so had to get by obgyn to give me the order. Doctors are nice but support staff is not doing their job.
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Patient Review 71
5 out of 5 stars
Reviewed on June 08, 2022 | Verified Review
Everything they make me feel like they care
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Patient Review 72
3 out of 5 stars
Reviewed on June 06, 2022 | Verified Review
Calling to speak with someone is almost impossible. I was told when I left the hospital to see a specialist within 5 to 7 days. The girl who does referrals said I'm new so I don't know. I finally got to the specialist a month later. The wait time when coming for an appt. is awful, 30-45 minutes past your fiven time. Why have an appt.if it can't be honored.
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Patient Review 73
4.6 out of 5 stars
Reviewed on June 05, 2022 | Verified Review
Staff are very nice and friendly.
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Patient Review 74
5 out of 5 stars
Reviewed on June 04, 2022 | Verified Review
Great experience. Did not feel rushed and very informative
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Patient Review 75
5 out of 5 stars
Reviewed on June 01, 2022 | Verified Review
Nice, understanding doctors. You are not rushed out.
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Patient Review 76
4.6 out of 5 stars
Reviewed on May 31, 2022 | Verified Review
Dr. Miller and his attentiveness to his patients. I like that there is a lab on site and that you offer virtual appointments. I like the way that you do drive-up Covid test.
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Patient Review 77
5 out of 5 stars
Reviewed on May 30, 2022 | Verified Review
I am very pleased and happy with my primary doctor and also both of the nurse practitioners are just wonderful. The staff takes their time with each patient, or at least me, and I am always feeling like I have had wonderful care when I leave.
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Patient Review 78
3.8 out of 5 stars
Reviewed on May 28, 2022 | Verified Review
Wait times to make appointments, call back times, and the wait in the office to be seen.
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Patient Review 79
5 out of 5 stars
Reviewed on May 28, 2022 | Verified Review
Friendly and efficient
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Patient Review 80
5 out of 5 stars
Reviewed on May 27, 2022 | Verified Review
The office is clean, the staff is friendly. I'm usually able to get an appointment within the week.
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Patient Review 81
5 out of 5 stars
Reviewed on May 26, 2022 | Verified Review
Ease of making appointment, minimum wait time, caring, friendly and knowledgeable staff.
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Patient Review 82
5 out of 5 stars
Reviewed on May 09, 2022 | Verified Review
Staff always willing to work with you to schedule appointments. Everyone is professional and sincere. I am comfortable seeing doctor and physicians assistant. Convenient location.
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Patient Review 83
5 out of 5 stars
Reviewed on May 08, 2022 | Verified Review
I really like Dr. Miller - I know that he is leaving, but may still do some things part time. He said that the guy replacing him is really go so I will see how that goes. There is a chance that I could be leaving.
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Patient Review 84
5 out of 5 stars
Reviewed on May 07, 2022 | Verified Review
Dr. Miller is very kind! The staff are professional and caring.
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Patient Review 85
5 out of 5 stars
Reviewed on May 02, 2022 | Verified Review
Staff, Dr. Carlos, and Francie Mellville are caring, listening, patient, helpful, and kind. I feel like they all care about their patients.
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Patient Review 86
1 out of 5 stars
Reviewed on May 01, 2022 | Verified Review
Check in and wait time is always ridiculously long.
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Patient Review 87
5 out of 5 stars
Reviewed on April 14, 2022 | Verified Review
My new Dr listened. I'm looking forward to being heat patient.
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Patient Review 88
5 out of 5 stars
Reviewed on April 13, 2022 | Verified Review
Great place
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Patient Review 89
5 out of 5 stars
Reviewed on April 13, 2022 | Verified Review
Office staff was friendly. Francie was knowledgeable and took time with me.
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Patient Review 90
5 out of 5 stars
Reviewed on April 03, 2022 | Verified Review
Francy and Dr. Carlos
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Patient Review 91
5 out of 5 stars
Reviewed on April 01, 2022 | Verified Review
Friendly, efficient and very professional. I feel like they listen to me before addressing my concerns.
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Patient Review 92
5 out of 5 stars
Reviewed on April 01, 2022 | Verified Review
Everything!
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Patient Review 93
5 out of 5 stars
Reviewed on March 23, 2022 | Verified Review
Francie is simply THE BEST!! The entire office is friendly, professional and timely. I have recommended coworkers.
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Patient Review 94
5 out of 5 stars
Reviewed on March 20, 2022 | Verified Review
Great visit!
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Patient Review 95
1.4 out of 5 stars
Reviewed on March 20, 2022 | Verified Review
My problem was with getting a referral processed in a timely manner , You need to hire more people
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Patient Review 96
5 out of 5 stars
Reviewed on March 20, 2022 | Verified Review
Your office is polite, on time, etc. I wish the wait times on the phone were a little less, but it's not too bad.
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Patient Review 97
5 out of 5 stars
Reviewed on March 14, 2022 | Verified Review
I feel as though I am ???heard??? when I come in with an issue. I have been coming here for over 30 years and love the staff.
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Patient Review 98
5 out of 5 stars
Reviewed on March 14, 2022 | Verified Review
My Dr. and staff!
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Patient Review 99
5 out of 5 stars
Reviewed on March 13, 2022 | Verified Review
Always friendly and helpful
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Patient Review 100
5 out of 5 stars
Reviewed on March 04, 2022 | Verified Review
Reasonably always on time. Friendly staff
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Patient Review 101
4.2 out of 5 stars
Reviewed on February 21, 2022 | Verified Review
Staffing & care is a 10 - excellent. Building, offices need renovation. They detract from the excellence of service & care.
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Patient Review 102
5 out of 5 stars
Reviewed on February 20, 2022 | Verified Review
I liked the cleanest I liked how the ladies in the office was nice
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Patient Review 103
5 out of 5 stars
Reviewed on February 20, 2022 | Verified Review
Everyone is fantastic!! I especially like Dr. Carlos and Andre.
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Patient Review 104
5 out of 5 stars
Reviewed on February 19, 2022 | Verified Review
Friendly staff and awesome doctors
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Patient Review 105
4.6 out of 5 stars
Reviewed on February 11, 2022 | Verified Review
The personalized attention and care I receive every visit. I???m encouraged to be honest about my health decisions with zero judgment.
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Patient Review 106
5 out of 5 stars
Reviewed on February 09, 2022 | Verified Review
The office is very organized and I was able to get in to see someone even though it wasnt my Primary Care doctor. Thank you!
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Patient Review 107
5 out of 5 stars
Reviewed on February 09, 2022 | Verified Review
Everyone is kind and compassionate at the same time very professional.
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Patient Review 108
5 out of 5 stars
Reviewed on February 09, 2022 | Verified Review
Francie is great! Ann is always helpful when scheduling an appointment.
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Patient Review 109
4.6 out of 5 stars
Reviewed on February 08, 2022 | Verified Review
The doctor's and office staff are great.
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Patient Review 110
5 out of 5 stars
Reviewed on February 03, 2022 | Verified Review
Being able to get bloodwork done in same building. All staff are so nice and caring and really listen.
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Patient Review 111
5 out of 5 stars
Reviewed on February 03, 2022 | Verified Review
Doctors
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Patient Review 112
5 out of 5 stars
Reviewed on February 03, 2022 | Verified Review
Everyone is very nice.
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Patient Review 113
5 out of 5 stars
Reviewed on February 02, 2022 | Verified Review
Friendly. Always on time never wait more than a few minutes, Thorough, knowledgeable
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Patient Review 114
5 out of 5 stars
Reviewed on February 02, 2022 | Verified Review
check-in was easy. Saw a new, Doctor Francine Melville, was very impressed with her. She diagnosed my problem and gave me a prescription and a referral to a specialist to continue my recovery.
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Patient Review 115
5 out of 5 stars
Reviewed on January 30, 2022 | Verified Review
Everyone who works there are so nice and helpful. I???ve been going there for about 20 years and wouldn???t go anywhere else.
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Patient Review 116
5 out of 5 stars
Reviewed on January 29, 2022 | Verified Review
They are so kind and experienced.
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Patient Review 117
5 out of 5 stars
Reviewed on January 26, 2022 | Verified Review
Location is convenient. Staff is friendly and competent. Francie is wonderful.
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Patient Review 118
4.2 out of 5 stars
Reviewed on January 26, 2022 | Verified Review
The wait time.
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Patient Review 119
5 out of 5 stars
Reviewed on January 25, 2022 | Verified Review
Dr Miller!
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Patient Review 120
5 out of 5 stars
Reviewed on January 25, 2022 | Verified Review
Your staff is the best. And of course Dr. Calhoun and Francis are wonderful!
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Patient Review 121
4.2 out of 5 stars
Reviewed on January 21, 2022 | Verified Review
Wait time to be seen was over 1 1/2 hours - shorter wait times would be great. Everything was excellent - all the staff was very nice and professional.
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Patient Review 122
5 out of 5 stars
Reviewed on January 20, 2022 | Verified Review
Friendly and caring nursing staff!
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Patient Review 123
4.6 out of 5 stars
Reviewed on January 20, 2022 | Verified Review
Cleanliness
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Patient Review 124
5 out of 5 stars
Reviewed on January 14, 2022 | Verified Review
The staff
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Patient Review 125
5 out of 5 stars
Reviewed on January 07, 2022 | Verified Review
Great service for many years. Listen to what I say. Provide good feedback and practical ways to help.