IT Contract Management Specialist, IS Infrastructure, Baptist Medical IT Data Center

Job Summary

IT Contract Management Specialist, IS Infrastructure, Baptist Medical IT Data Center

IT Contract Management Specialist to oversee the review, organization, and administration of all IT-related contracts. This role involves collaborating closely with our Legal department to ensure compliance with organizational standards while maintaining accuracy and efficiency throughout the contract lifecycle. The ideal candidate will possess exceptional organizational and communication skills, with a proven ability to manage complex workflows and prioritize effectively. Experience with ServiceNow Contract Management and Workday systems is highly preferred. This position provides an opportunity to play a key role in streamlining IT contract processes and enhancing collaboration across departments including tracking financial commitments tied to contracts and producing reports/dashboards for Leadership.

For more than 25 years, health care consumers have named Baptist Health the "most preferred healthcare provider" in the region. At Baptist Health, we are proud to be local, providing multigenerational care to our community. We are the hospital Jacksonville trusts most. Our employees can take pride in their Baptist badge, knowing the impact they make on their friends, family, and neighbors. Baptist was recently recognized by Forbes magazine as one of America's top employers for diversity.

Baptist Health offers competitive pay & comprehensive benefits packages as well as opportunities for professional growth & advancement. At Baptist Health, we provide an exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together. By fostering connections with our team members and our community, we offer a fulfilling and personal career.

As the IT Contract Management Specialist you will be responsible for:

• Reviews and updates vendor contracts to include but not limited to; Master Support Agreements, Terms and Conditions, Business Associate Agreements, Cloud Authorization letters, Statement of Works, leveraging Baptist Health standard and required language.
• Manages the lifecycle flow of contracts from vendor onboarding to operational stewardship (renewals, renegotiations, off-boarding).
• Review and analyze IT contracts for accuracy, completeness, and adherence to organizational policies.
• Work closely with the Legal department to resolve contract discrepancies and streamline approval processes.
• Maintain and manage contract records using ServiceNow Contract ManagementWorkday and systems.
• Develop and maintain efficient workflows for contract lifecycle management, including renewals and amendments.
• Provide clear and effective communication across departments to ensure smooth contract execution and management.

The IT Contract Management Specialist will be hybrid and located at Baptist Jacksonville. If you are interested in the full-time opportunity, please apply today or andrew.foran@bmcjax.com!

Education Required

Bachelor's Degree or Equivalent Experience

Education Preferred

Master's Degree

Experience

• 3-5 Years Contract Negotiation Experience Required

• Experience in reviewing, drafting, and negotiating IT contracts to ensure compliance with legal and organizational policies preferred

• Experience working with vendors to establish and maintain contractual agreements preferred

• Experience working alongside legal teams to address contractual risks and ensure enforceability preferred

• Knowledge and experience using contract management systems such as ServiceNow and Workday preferred

• Experience with maintaining accurate and organized records for all contracts and related documentation preferred

• Experience with communication and negotiation skills to liaise with stakeholders and vendors preferred

• Sympler, Workday, and ServiceNow experience preferred

License and Certification

None

Location

Location Overview

Baptist Health, founded in 1955, is North Florida’s most comprehensive health care system and the area’s only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children’s Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.