Faith Hill, APRN

From Dr [last name] to his nurses to Eric’s in scheduling everyone was professional and answered all my question and also show kindness.

Post surgery telephone follow-up opportunity was much appreciated to be able talk about post surgery progress.

Updates all the time

Wonderful doctors and staff

Prompt and professional.

Very clear and knows all I wanted to know.

The surgery went so amazingly smooth and I felt so great afterwards with my back pain gone. Also my sutures look plastic surgery grade and it looks like I’m barely going to have a scar.

Most professional and experienced.

Very friendly and professional.

Everything

Front desk helpful and able to get in quick ..

They explain what they are going to do and why.

I was informed of what would take place and what to expect during recovery.

The wait time was very reasonable and I loved Faith. She was very knowledgeable and shared lots of good information. She took time to explain things to me and answered my questions. A great team member!!!

I received excellent treatment for my condition. They were very proactive in getting the needed testing done and making appointment for visits and surgery. The whole staff from the surgeon to the PA to the nurses and support staff were outstanding.

Excellent service and great results after surgery

Professional and caring office.

Everyone in the office was very friendly and helpful.

Facility quality. Surgeon reputation. Care after procedure and checkups. Pleased with outcome of procedure.

Dr Shaw and his staff were amazing every thing they told me what to expect from the surgery was spot on. Only had difficulty swallowing for a couple days, numbness in arms were gone after at least 15 years and finally getting a good nights sleep. Only been 2 weeks since surgery and all is good

Each time I have a surgery at Lyerly I have been very happy with the results of the surgery. That can not be said by my surgery by other other hospitals in Jacksonville, I would also choose Mayo.

Great work

Very professional and thorough, giving me good options and explaining those options.

Prompt and to the point, and a plan is set in place and executed like clock work.

Professional and courteous

I meant 10

Very friendly staff and great experience

Dr [last name] is Fantastic; the best surgeon I have had the pleasure to have as a patient. I have been in the medical field for over 50 years, and Dr [last name] is outstanding. I met with 12 different Physicians to find the right surgeon to perform the procedure that I trusted. Any patient who is fortunate to have Dr [lat name] will be extremely pleased with their outcomes. The entire team is very Knowledgeable, Courteous, Professional and quickly responsive. Erica [last name] MA, always returned my calls promptly and helped get questions answered fast. Friendly and a very nice person. Faith Keener APN, Fantastic person, my scheduled appointment on July 20th went very well, Faith is very knowledgeable, helpful and answered all my questions. Heather [last name] RNP, Also Fantastic, she was professional and did a great job preparing me for the procedure. Dr [last name] and hi entire team are a very powerful contribution to the LYERLY GROUP practice.

I was seen promptly after my fall and hospitalization.

Communication, punctuality, bedside manner were all amazing!