Baptist Beaches - Patient and Visitor Information

• Visiting Hours904.627.2960

  Most areas of the hospital have open visiting hours and we encourage friends and family to visit our patients often. Generally, we request that there be only two visitors in a room at any one time. Patients can welcome visitors of their choice including, but not limited to, a spouse, a domestic partner, (including a same-sex domestic partner), another family member or a friend. Family areas are provided throughout the hospital. If the patient is in intensive care, please consult with the care team for the best time to visit.

  Patients may receive calls between 7:00 am and 10:00 pm. Only emergency calls will be accepted after hours.

  For the consideration of patients, please turn off cell phones while in patient care areas.

  After 8:30 pm, all visitors must check in with security at the Emergency entrance and ask for the patient by name.

• Comfort Care Program904.627.2960

  The Comfort Care Program provides alternative methods of healing to combine a “natural balance” of health care and work environment to the hospital’s patients, visitors and staff. The team provides therapies such as music, certified pet therapy, comfort quilting and story-telling.

  8:30 am - 4:00 pm, Mon. – Fri.

• Interpreting Services904.202.2435

  We are committed to meeting the communication needs of our patients and their families and guests. If you have any questions about obtaining communication assistance, including obtaining qualified interpreters, please contact our coordinator of Interpreting Services by phone or email.

  • Foreign Language Interpretation

  • Sign Language Interpretation

  • Communication Aids

  • Communication Equipment

  Brochure: Can we help you communicate?(PDF)

  Brochure: Podemos ayudarle a comunicarse con nosotros?(PDF)

• Gift Shop904.627.1322

  The Gift Shop is operated by the Baptist Beaches Auxiliary and carries the following merchandise:

  • Floral arrangements

  • Gift Items

  • Holiday Items

  • Cards

  • Balloons

  • Toiletries

  • Snacks

  10:00 am - 4:00 pm, Mon. – Fri.

  12:00 pm - 4:00 pm, Sat.

  Located near the main entrance

• Newspapers

  Local newspaper stands are available outside of the emergency entrance. Limited supplies of newspapers are delivered to patient areas.

  Location:

  Emergency entrance

• US Mail Boxes

  There is a US Mail Box located on 13th Avenue South between the hospital and Medical Office Building A.

  Location:

  Monday-Friday at 1:10 pm

• Room Amenities904.202.2570

  Each room has a television with access to cable stations and a printed TV guide. Free WiFi is available throughout the Beaches campus. If you need WiFi support, please call the phone number above.

• Food Service(1st Floor)Current Menu

  SeaBreeze Cafe

  Serving breakfast, lunch and dinner

  Breakfast:
  7:00 am - 10:00 am(weekdays), 7:30 am(weekends)

  Lunch:
  11:00 am - 2:00 pm

  Dinner:
  4:00 pm - 6:00 pm(extended to 7:00 pm on Wednesday)

  Our vending machines feature a variety of traditional and healthy snacks and drinks and accept credit cards, bills and change.

• ATM Machine

  There is a Wells Fargo ATM machine next to the gift shop on the 1st floor.

• Discharge Planning904.627.2906

  When it’s time for a patient to go home, a Social Worker or Case Manager is available to help answer questions, make follow-up care arrangements, and alleviate any fear or stress dealing with an illness. Services include

  • Discharge planning

  • Home health service arrangements

  • Counseling

  • Obtaining medical equipment

  • Community services

  • Transportation

  • Referrals

  8:00 am - 4:30 pm, Mon. – Fri.

  Please ask your nurse to contact the on call social worker.

• Spiritual Care and Chapel

  It’s important to respect the unique spiritual and cultural orientation of each patient and family member. We want to help you and your family receive the type of spiritual and emotional support you feel is needed during your hospitalization. Our pastoral staff, board certified chaplain, students-in-training, and trained volunteers, working from a multi-faith approach, are available to meet with you and/or help you find the support you desire.

  You can contact our spiritual care staff directly by calling 904.627.2470 or by asking your nurse. An On-Call Chaplain is available 24 hours daily for emergency Spiritual Care needs and can be reached by contacting your nurse.

  The Chaplain's office is located on the second floor of the hospital. The Chapel, located on the ground floor across from the Surgical Department, is available 24 hours a day for people of all faiths and backgrounds.

  Phone:
  904.627.2470

  For after-hour emergencies request your nurse or the hospital operator to contact the Chaplain on-call.

• Medical Ethics Committee904.627.2470

  This interdisciplinary committee offers guidance to families, providers and treatment teams who are trying to reach an agreement about the best way to care for a patient, helping to provide clarity in cases where difficult ethical issues arise. Consult the Medical Ethics committee when:

  • The patient’s treatment goals are unclear.
  • There is uncertainty surrounding the decision-making roles of the patient, family, providers and the treatment team.
  • The patient, family, providers or the treatment team needs help resolving a conflict.

  Request an ethics consult from your nurse.