Baptist Beaches - Patient and Visitor Information

View our visitor policy page for current visitor information.

Directions
Parking Info
Visitor Guide

The Comfort Care Program provides alternative methods of healing to combine a “natural balance” of health care and work environment to the hospital’s patients, visitors and staff. The team provides therapies such as music, certified pet therapy, comfort quilting and story-telling.

Phone: 904.627.2960
Hours: Monday - Friday, 8:30 am - 4 pm

Seabreeze Café, Main Hospital Building (1st floor)
Breakfast, 7 – 10 am
Lunch, 11 am – 2 pm
Dinner, 4 – 6 pm

Seaside Café, Surgical Pavilion (1st floor)
Serving Starbucks products
Weekdays 7 am – 2 pm
Closed 11 – 11:30 am

Snacks are available in the Gift Shop and in vending machines in the Seabreeze Café, in the hall near the Emergency Center, and the Baptist Beaches Cardiology Center.

When it’s time for a patient to go home, a Social Worker or Case Manager is available to help answer questions, make follow-up care arrangements, and alleviate any fear or stress dealing with an illness. Services include

• Discharge planning
• Home health service arrangements
• Counseling
• Obtaining medical equipment
• Community services
• Transportation
• Referrals

Phone: 904.627.2906
Hours: Monday - Friday, 8 am - 4:30 pm

Please ask your nurse to contact the on call social worker.

We are committed to meeting the communication needs of our patients and their families and guests. If you have any questions about obtaining communication assistance, including obtaining qualified interpreters, please contact our coordinator of Interpreting Services by phone or email.

• Foreign Language Interpretation
• Sign Language Interpretation
• Communication Aids
• Communication Equipment

Phone: 904.202.2435

Can we help you communicate?(PDF)
Podemos ayudarle a comunicarse con nosotros?(PDF)

This interdisciplinary committee offers guidance to families, providers and treatment teams who are trying to reach an agreement about the best way to care for a patient, helping to provide clarity in cases where difficult ethical issues arise. Consult the Medical Ethics committee when:

• The patient’s treatment goals are unclear.

• There is uncertainty surrounding the decision-making roles of the patient, family, providers and the treatment team.

• The patient, family, providers or the treatment team needs help resolving a conflict.

To request an ethics consult, email ethicsconsultservice@bmcjax.com or contact the House Supervisor.

Each room has a television with access to cable stations and a printed TV guide. Free WiFi is available throughout the Beaches campus.

WiFi Support: 904.202.2570

It’s important to respect the unique spiritual and cultural orientation of each patient and family member. We want to help you and your family receive the type of spiritual and emotional support you feel is needed during your hospitalization. Our pastoral staff, board certified chaplain, students-in-training, and trained volunteers, working from a multi-faith approach, are available to meet with you and/or help you find the support you desire.

You can contact our spiritual care staff directly by calling 904.627.2470 or by asking your nurse. An On-Call Chaplain is available 24 hours daily for emergency Spiritual Care needs and can be reached by contacting your nurse.

The Chaplain's office is located on the second floor of the hospital. The Chapel, located on the ground floor across from the Surgical Department, is available 24 hours a day for people of all faiths and backgrounds.

You can find additional information regarding Spiritual Care within Baptist Health here.

For after-hour emergencies request your nurse or the hospital operator to contact the Chaplain on-call.