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  1. Home
  2. Locations
  3. Baptist Medical Center Jacksonville
  4. Baptist Jacksonville - Billing Information

Baptist Jacksonville - Billing Information

Please select the type of bill you’ve received from the chart below and follow the instructions. You may contact customer service to discuss available payment options. Please be sure to bring your insurance card to your appointment.

If you do not have health care coverage you will be asked to pay a portion of your estimated charges at the time of service. You may contact customer service to discuss available payment options.

If you do not have health care coverage and cannot afford to pay for needed services, please contact our financial advocates to discuss our financial assistance policy.

  • Hospital Bill

    • A hospital bill is for services provided at a Baptist Health hospital or outpatient facility.

      • Room & board
      • Diagnostic testing or other services
      • Medical supplies
      • Medication

      ONLINE:

      Baptist Health offers a convenient way to review and update your account and pay your bill online. All our online services are free to use.

      • View or Pay My Hospital Bill Online

      • Price Estimate Request

      • Update my Insurance Information

      • Update my Address

      • Request an Itemized Bill

      • Enroll in Recurring Payment Plan - Credit Card

      • Enroll in Recurring Payment Plan - Bank Debit

      PHONE:

      A customer service representative will be happy to assist you with any questions that you have regarding your bill.

      Customer Service: 904.202.2092

      Pay by credit card over the phone: Monday - Friday 8:00 am - 4:30 pm

      MAIL:

      Make checks payable to Baptist Medical Center

      • Baptist Jacksonville
        P.O. Box 45094
        Jacksonville, Fl 32232-5094

      eMAIL:

      For billing questions, please include your patient account number in the subject line. Since eMail is not secure, please do not include personal information such as social security number or credit card information.

      ptaccounting@bmcjax.com

      IN PERSON:

      To make a payment in person, just visit a cashier's offices at any of our hospital locations.

      Cashier’s Hours of Operation:
      Monday through Friday: 8:00 am – 4:30 pm

      FORMS OF PAYMENT:

      If you provide insurance information, we will file your insurance claim for you. Once your insurance company has paid, you will receive a bill that will reflect any remaining deductible, co-payment or patient responsibilities. We accept the following forms of payment:

      • Cash
      • Check
      • Visa
      • MasterCard
      • American Express
      • Discover
      • Bank Debit (Payment Plans)

      FINANCIAL ASSISTANCE PROGRAM:

      We recognize that paying your medical bills may be difficult. If you are unable to pay yours, we are here to help. Baptist Health offers several options, such as financial assistance or discounted care, help in applying for government programs, payment plans, and referrals to medical care programs.

      Financial Assistance Program

  • Physician Bill

      • Physician bill for each physician who performed a service or consultation while a patient at a Baptist Health hospital or outpatient facility

      • Physician bill for services provided for a primary care or specialist office visit

      BAPTIST PHYSICIAN PRACTICES:

      For your convenience, we have listed contact information for some of the Baptist physician practices that may participate in your care and issue you a bill.

      • Baptist Primary Care

      • Baptist ENT Specialists

      • Baptist Neurology

      • Baptist Behavioral Health

      • Lyerly Neurosurgery

      • Baptist Heart Specialists

      • Baptist Endocrinology

      • Baptist Infectious Diseases

      • Baptist Rheumatology

      • Jacksonville Orthopaedic Institute

      • Baptist Pulmonary Specialists

      • Baptist Urology Group

      • Baptist AgeWell

      • Baptist MD Anderson Cancer Physicians

      • Baptist Clinics at Walgreens

      • Baptist Pediatrics

      OTHER PHYSICIAN PRACTICES:

      For your convenience, we have listed contact information for some of the other physician practices that may participate in your care and issue you a bill.

      • Emergency Resources Group
      • Mori, Bean & Brooks, P.A.
      • Florida Anesthesia Associates
Baptist Jacksonville Location header graphic

Related Pages

  • Baptist Medical Center Jacksonville

  • Patient and Visitor Information

  • My Baptist Connect (patient portal)

  • Billing Information

  • Insurance Information

  • Parking

  • Directions

  • Medical Records

  • Hospital Administration

  • Patient Bill of Rights

  • Jacksonville

    • Baptist Medical Center Jacksonville

      800 Prudential Drive
      Jacksonville, FL 32207

      Get directions to this location:
      GO

      904.202.2000

      Services

      • Cancer Care

      • Emergency Care

      • Geriatric Care

      • Heart & Vascular Care

      • Home Health Care

      • Maternal & Newborn Care

      • Medical Imaging

      • Minimally Invasive Surgery

      • Neurology and Neurosurgery

      • Orthopedics

      • Rehabilitation Services

      • Women's Care

      • Behavioral Health

      Phone Directory

      • 904.202.2000

      • 904.202.2092

      • 904.202.2248

      • 904.202.2273

      • 904.202.2000

      • 904.202.2435

      • 904.202.2273

      • 904.202.1355

      • 904.202.2423

      • 904.202.1169

      • 904.202.2962

      Hospitalists at this location:

      • Vera Abaaba, MD
        Hospitalist

      • Michelle Aquino, DO
        Hospitalist

      • Leandra Belmonte, DO
        Hospitalist

      • Allison Blanks, MD
        Hospitalist

      • Sana Chaudhry, MD
        Hospitalist

      • Mona Chiribau, MD
        Hospitalist

      • Delia Cucoranu, MD
        Hospitalist

      • Leslie Davis-Singletary, MD
        Hospitalist

      • Kenneth Eaddy, MD
        Hospitalist

      • Justin Federico, DO
        Hospitalist

      • James Fulmer, MD
        Hospitalist

      • Virgilio Huerta, MD
        Hospitalist

      • Robert Hutchingson, MD
        Hospitalist

      • Arezo Karmand, MD
        Hospitalist

      • Bryan Lekas, MD
        Hospitalist

      • Christina Mathai, MD
        Hospitalist

      • Michael Mayo, DO
        Hospitalist

      • Curtis Mracek, DO
        Hospitalist

      • Michele Musto, MD
        Hospitalist

      • Charles Muzondi, MD
        Hospitalist

      • Kyaw Myint, MD
        Hospitalist

      • Savita Pai, MD
        Hospitalist

      • Soe Paing, MD
        Hospitalist

      • Eric Penedo, MD
        Hospitalist

      • Tatjana Rotko, MD
        Hospitalist

      • Deepak Scindia, MD
        Hospitalist

      • Sam Thomas, MD
        Hospitalist

      • Philip Tran, MD
        Hospitalist

      • Margaret Webb, MD
        Hospitalist

      • Sarah Yadon, MD
        Hospitalist

      Hospital Statistics:

      • Beds: (includes Heart Hospital) 477
      • Admissions: 27,343
      • Outpatient Visits: 154,441
      • Inpatient Surgeries: 7,851
      • Outpatient Surgeries: 9,339
      • Births: 1,892
      • Employees: (including Heart Hospital) 3,891
      • Emergency Room Visits: 81,846

      Awards & Honors: (Location)

      • Safety Award

        Hospital Safety Grade A

        Leapfrog Group

      • NRC Logo

        2019 NRC Health Top 100 Consumer Loyalty List

        NRC Health

      Classes and Events: ( At this location )

      Bariatric Seminar

      • Dec 12
      • Jan 09
      • Jan 23
      • Feb 06
      • Feb 27
      • Mar 05
      • Mar 26
      • Apr 23
      • May 07
      • May 21
      • Jun 04
      • Jun 18
      • Jul 09
      • Jul 23
      • Aug 06
      • Aug 20
      • Sep 10
      • Sep 24

      Childbirth Preparation - 1 Saturday Class

      • Dec 14
      • Jan 11
      • Feb 01

      Maternity Suite Tour - 6:00 PM

      • Dec 17
      • Jan 06
      • Jan 21
      • Feb 03
      • Feb 25

      Maternity Suite Tour - 6:30 PM

      • Dec 17
      • Jan 06
      • Jan 21
      • Feb 03
      • Feb 25

      Sibling Class - 10:00 AM

      • Apr 18
  • Outpatient Information

    • Baptist Medical Center Jacksonville

      800 Prudential Drive
      Jacksonville FL, 32207

      Get directions to this location:
      GO

      904.202.2000

        • MRI

        • Mammography

        • Medical Imaging (campus)

        • Medical Imaging (Outpatient Center)

        • Cancer Care Center

        • Cardiac Testing (Pavilion)

        • Cardiac Testing (Heart Hospital)

        • Rehabilitation (Adult)

        • Sleep Center

        • Wound Care

        • Urgent Care (Hendricks Avenue)

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