Baptist Jacksonville - Billing Information

A hospital bill is for services provided at a Baptist Health hospital or outpatient facility.

• Room & board
• Diagnostic testing or other services
• Medical supplies
• Medication

Online

Baptist Health offers a convenient way to review and update your account and pay your bill online. All our online services are free to use.

• View or Pay My Hospital Bill Online
• Price Estimate Request
• Update my Insurance Information
• Update my Address
• Request an Itemized Bill
• Enroll in Recurring Payment Plan - Credit Card
• Enroll in Recurring Payment Plan - Bank Debit

Phone

A customer service representative will be happy to assist you with any questions that you have regarding your bill.

Customer Service: 904.202.2092

Pay by credit card over the phone: Monday - Friday 8:00am - 4:30pm

Mail

Make checks payable to Baptist Medical Center.

Baptist Jacksonville
P.O. Box 45094
Jacksonville, Fl 32232-5094

Email

For billing questions, please include your patient account number in the subject line. Since eMail is not secure, please do not include personal information such as social security number or credit card information.

ptaccounting@bmcjax.com

In Person

To make a payment in person, just visit a cashier's offices at any of our hospital locations.

Cashier’s Hours of Operation: Monday - Friday 8:00am – 4:30pm

Forms of Payment

If you provide insurance information, we will file your insurance claim for you. Once your insurance company has paid, you will receive a bill that will reflect any remaining deductible, co-payment or patient responsibilities. We accept the following forms of payment:

• Cash
• Check
• Visa
• MasterCard
• American Express
• Discover
• Bank Debit (Payment Plans)

Financial Assistance Program

We recognize that paying your medical bills may be difficult. If you are unable to pay yours, we are here to help. Baptist Health offers several options, such as financial assistance or discounted care, help in applying for government programs, payment plans, and referrals to medical care programs.

Financial Assistance Program

• Physician bill for each physician who performed a service or consultation while a patient at a Baptist Health hospital or outpatient facility
• Physician bill for services provided for a primary care or specialist office visit

Baptist Physician Practices

For your convenience, we have listed contact information for some of the Baptist physician practices that may participate in your care and issue you a bill.

• Baptist Primary Care
• Baptist ENT Specialists
• Baptist Neurology
• Baptist Behavioral Health
• Lyerly Neurosurgery
• Baptist Heart Specialists
• Baptist Endocrinology
• Baptist Infectious Diseases
• Baptist Rheumatology
• Jacksonville Orthopaedic Institute
• Baptist Pulmonary Specialists
• Baptist Urology Group
• Baptist AgeWell
• Baptist MD Anderson Cancer Physicians
• Baptist Clinics at Walgreens
• Baptist Pediatrics

Other Physician Practices

For your convenience, we have listed contact information for some of the other physician practices that may participate in your care and issue you a bill.

• Emergency Resources Group
• Mori, Bean & Brooks, P.A.
• Florida Anesthesia Associates