Bradley Wallace, MD, PhD

Neurosurgeon

4.7 out of 5 stars 4.7 (610)

Bradley Wallace, MD, PhD Office and Other Patient Information

Primary Office

Office 1: Lyerly Neurosurgery

800 Prudential Drive , Suite 1100
, Jacksonville, FL 32207

904.384.1005

Patient Reviews

All reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.

Reviews (610)

SORT BY

  • Patient Review 1

    5 out of 5 stars

    Reviewed on March 31, 2022 | Verified Review

    Start to Finish


  • Patient Review 2

    2 out of 5 stars

    Reviewed on March 31, 2022 | Verified Review

    I do not feel my concerns were heard. I had issues that could only be related to the surgery (started evening of surgery )or at least should have been ruled out being related to procedure prior to being told that it was for my PCP to handle. I am disappointed and dissatisfied with provider communication and would appreciate a chance to speak regarding my care


  • Patient Review 3

    5 out of 5 stars

    Reviewed on March 30, 2022 | Verified Review

    Lyerly Neurosurgery call's you back when they said they will call you. The doctor Wallace is very patience with me and answered all my questions, and told me what to do next.


  • Patient Review 4

    5 out of 5 stars

    Reviewed on March 30, 2022 | Verified Review

    Dr. Wallace understood my issues and explained the treatment option very well.


  • Patient Review 5

    5 out of 5 stars

    Reviewed on March 30, 2022 | Verified Review

    I appreciated the prompt phone call from Dr. Wallace. He was very thorough in his explanation of what needed to be done to help me. His assistant, Kelly, was also very prompt in calling me. I am now waiting for the information to be mailed to me. Thank you!


  • Patient Review 6

    5 out of 5 stars

    Reviewed on March 29, 2022 | Verified Review

    Dr.Wallace makes sure you understand the problem and what he can do to address it. Very professional, knowledgeable, and concerned for providing the proper care for my condition.


  • Patient Review 7

    5 out of 5 stars

    Reviewed on March 28, 2022 | Verified Review

    Very informative. Doctor is very knowledgeable. kind and easy to trust to move forward with surgery. All questions were answered. The ease of making appointments as well.


  • Patient Review 8

    5 out of 5 stars

    Reviewed on March 23, 2022 | Verified Review

    Friendly, compassionate, very knowledgeable! Kelly and Dr. Wallace are the best!


  • Patient Review 9

    3 out of 5 stars

    Reviewed on March 23, 2022 | Verified Review

    Well there have been several mistakes made along the way. From office to billing to a certain physician.


  • Patient Review 10

    5 out of 5 stars

    Reviewed on March 23, 2022 | Verified Review

    Staff is very helpful, Dr Wallace is a great surgeon.


  • Patient Review 11

    5 out of 5 stars

    Reviewed on March 22, 2022 | Verified Review

    I would recommend Dr. Monteiro to anyone!!! He is caring and a wonderful surgeon! I am so thankful for him and his staff who were so professional and caring.


  • Patient Review 12

    5 out of 5 stars

    Reviewed on March 19, 2022 | Verified Review

    We are eternally gratefully to Dr Wallace and his staff for a successful back surgery. My husband is up and walking again with no pain. Thank you again.


  • Patient Review 13

    5 out of 5 stars

    Reviewed on March 19, 2022 | Verified Review

    Very pleasant experience with Dr Wallace and his staff. My lumbar fusion was yesterday and everything went smooth. I felt very confident with Dr Wallace and the lyerly staff.


  • Patient Review 14

    5 out of 5 stars

    Reviewed on March 14, 2022 | Verified Review

    Dr. Wallace is the best.


  • Patient Review 15

    4 out of 5 stars

    Reviewed on March 09, 2022 | Verified Review

    I cant think of anything Wish center wasn???t downtown


  • Patient Review 16

    5 out of 5 stars

    Reviewed on March 09, 2022 | Verified Review

    Professionalism of personnel from staff to Doctors.


  • Patient Review 17

    5 out of 5 stars

    Reviewed on March 09, 2022 | Verified Review

    The staff professionalism


  • Patient Review 18

    5 out of 5 stars

    Reviewed on March 02, 2022 | Verified Review

    Even though I am a physician, Dr Wallace explained everything so I could understand the situation as a patient.


  • Patient Review 19

    5 out of 5 stars

    Reviewed on March 02, 2022 | Verified Review

    Excellent physicians and practitioners that respond to patients in a caring and understanding way. Dr. Wallace is a very caring physician who makes you feel at ease about surgery and explains things well. He answers all questions thouroughly and doesn???t rush the appointment. I also had back surgery 4 years ago by Dr. Garcia who was also excellent and had a great outcome. The Lylerly team gave me my life back. Gary Buffone


  • Patient Review 20

    5 out of 5 stars

    Reviewed on February 26, 2022 | Verified Review

    Prompt professionalism


  • Patient Review 21

    5 out of 5 stars

    Reviewed on February 25, 2022 | Verified Review

    Very knowledgeable and professional.


  • Patient Review 22

    5 out of 5 stars

    Reviewed on February 25, 2022 | Verified Review

    The people there, excellent doctors with extremely capable PA???s, the scheduling services and everyone??? Dr Wallace is my doctor and I trust him explicitly! He and his staff are all extremely knowledgeable and caring. I have heard nothing but good things about the Lyerly group..they are the best!


  • Patient Review 23

    5 out of 5 stars

    Reviewed on February 24, 2022 | Verified Review

    My Dr. and his staff


  • Patient Review 24

    1 out of 5 stars

    Reviewed on February 24, 2022 | Verified Review

    First, I was not told that my appointment was going to be a telephone visit. I drove 35-40 minutes to what I thought was an in person appointment at 08:00 in the morning. When I arrived, I was checked in, and then 5 minutes later called back to the desk, and told this was going to be a telephone visit. When I became upset, the front desk tried to see if I could be seen in house, but the physician was not in house as well. The person scheduling me should have told me that it was going to be a telephone visit, and ALSO the reminder text/call should have said telephone visit. Second, My appointment was on 1/10/22, and I have still not heard from Lyerly to schedule my EMG (2/24/22). This is very poor service.


  • Patient Review 25

    5 out of 5 stars

    Reviewed on February 23, 2022 | Verified Review

    The Honesty and knowledge of my Surgeon, Dr Wallace


  • Patient Review 26

    4.5 out of 5 stars

    Reviewed on February 23, 2022 | Verified Review

    have not yet received any operation , but responses from the staff and Dr. Wallace have been very helpful and the full explanation of the effects of any operation/ has been discussed


  • Patient Review 27

    4.5 out of 5 stars

    Reviewed on February 23, 2022 | Verified Review

    The doctors. I have been a patient for sevral years. Almost everytime I call for appt and other info, Alfred answers. He is always pleasant and patient with me. Just want to thank him.


  • Patient Review 28

    5 out of 5 stars

    Reviewed on February 23, 2022 | Verified Review

    Prompt, professional and kind. The surgeon called us himself to discuss my husband???s procedure and answered all our questions. On the micro-logistics level, we particularly appreciated being able to fill out the necessary paperwork electronically from home. With Parkinson???s, writing on a clipboard is an exercise in futility.


  • Patient Review 29

    4 out of 5 stars

    Reviewed on February 23, 2022 | Verified Review

    Very good practice. Just takes too long to get appointments. Perhaps add a nurse practitioner.


  • Patient Review 30

    5 out of 5 stars

    Reviewed on February 20, 2022 | Verified Review

    Highly skilled and personable staff


  • Patient Review 31

    5 out of 5 stars

    Reviewed on February 20, 2022 | Verified Review

    Dr. Wallace


  • Patient Review 32

    5 out of 5 stars

    Reviewed on February 19, 2022 | Verified Review

    Doctors and staff are amazing. Surgery was a success.


  • Patient Review 33

    2.5 out of 5 stars

    Reviewed on February 19, 2022 | Verified Review

    Dr. Wallace was great on the phone and he referred out to a pain management specialist which I've been waiting over a week to get Dr. Wallace to sign off on it. I've called several times and they advise me it's a priority to get this to him. So far it's been over a week and no referral has been sent in. My medications also were never sent in but I was able to resolve that a within a few days. Hopefully someone in the office sees this and gets my referral processed and I can get the treatment necessary. It's been a painful experience thus far.


  • Patient Review 34

    5 out of 5 stars

    Reviewed on February 18, 2022 | Verified Review

    very concerned about what they can do to help you. very polite.


  • Patient Review 35

    5 out of 5 stars

    Reviewed on February 16, 2022 | Verified Review

    Staff


  • Patient Review 36

    4 out of 5 stars

    Reviewed on February 16, 2022 | Verified Review

    Call to schedule procedure when you said you would call.


  • Patient Review 37

    5 out of 5 stars

    Reviewed on February 11, 2022 | Verified Review

    Bradley Wallace, Neurosurgeon very through in explaining the surgery & video very professional!


  • Patient Review 38

    5 out of 5 stars

    Reviewed on February 10, 2022 | Verified Review

    N/A


  • Patient Review 39

    4.5 out of 5 stars

    Reviewed on February 09, 2022 | Verified Review

    Knowledgeable staff


  • Patient Review 40

    5 out of 5 stars

    Reviewed on February 09, 2022 | Verified Review

    Direct approach to issue discussed.


  • Patient Review 41

    5 out of 5 stars

    Reviewed on February 09, 2022 | Verified Review

    Everything.


  • Patient Review 42

    5 out of 5 stars

    Reviewed on February 09, 2022 | Verified Review

    It took a while to get an appointment with the doctor, but he was very helpful at our phone appointment.


  • Patient Review 43

    5 out of 5 stars

    Reviewed on February 09, 2022 | Verified Review

    Great surgery results.


  • Patient Review 44

    5 out of 5 stars

    Reviewed on February 09, 2022 | Verified Review

    Dr. Wallace, Mike, and Kelly are awesome! Many, many folks in my hometown, Tifton, GA, highly recommended this group to me!


  • Patient Review 45

    5 out of 5 stars

    Reviewed on February 08, 2022 | Verified Review

    Our experience was fantastic! Dr Wallace is a very personable dr. who speaks to you in layman terms that you can understand. His work is great! Never had a problem after any of the surgeries with him. He has a very considerate staff that keeps you informed during surgery which is a great comfort. The nurses on his floor in the hospital are great. Always checking on your comfort and helping in any way they can. Can???t give a big enough shout out to him and his staff for such great care!!!!!


  • Patient Review 46

    5 out of 5 stars

    Reviewed on February 05, 2022 | Verified Review

    Doctors and staff


  • Patient Review 47

    5 out of 5 stars

    Reviewed on February 03, 2022 | Verified Review

    It works!!


  • Patient Review 48

    5 out of 5 stars

    Reviewed on February 02, 2022 | Verified Review

    Dr Wallace is the best neurosurgeon,


  • Patient Review 49

    5 out of 5 stars

    Reviewed on February 02, 2022 | Verified Review

    Heard many good things about the group


  • Patient Review 50

    5 out of 5 stars

    Reviewed on February 02, 2022 | Verified Review

    Very nice


  • Patient Review 51

    5 out of 5 stars

    Reviewed on February 02, 2022 | Verified Review

    Explained things in simple terms without talking to you like you were an idiot. Prompt, polite, spent as much time as nessasary to answer your questions. His experience gave us a sense of confidence in his abilities.


  • Patient Review 52

    5 out of 5 stars

    Reviewed on February 01, 2022 | Verified Review

    Service, professionalism And the people who work there.


  • Patient Review 53

    5 out of 5 stars

    Reviewed on January 31, 2022 | Verified Review

    everyone is always so nice and courteous. Also calls are always returned in a rapid manner.


  • Patient Review 54

    5 out of 5 stars

    Reviewed on January 29, 2022 | Verified Review

    Prompt attention to my problem and excellent discussion with Dr. Wallace..


  • Patient Review 55

    5 out of 5 stars

    Reviewed on January 28, 2022 | Verified Review

    Dr. Wallace and staff are very professional' My surgery went very well which I credit to Dr. Wallace.


  • Patient Review 56

    5 out of 5 stars

    Reviewed on January 28, 2022 | Verified Review

    Dr wallace was awesome and his physcian assistant michael was wonderful as well


  • Patient Review 57

    4.5 out of 5 stars

    Reviewed on January 26, 2022 | Verified Review

    The Dr is very through and explain things in a way I can understand And is not rushed


  • Patient Review 58

    2 out of 5 stars

    Reviewed on January 25, 2022 | Verified Review

    Doctor was to have nurse prescribe medication as well as test. Nurse got off phone so quickly I could not remind her to do this. I called right back and left message to nurse to do this. I received no confirmation this was done!


  • Patient Review 59

    5 out of 5 stars

    Reviewed on January 23, 2022 | Verified Review

    Very informative and


  • Patient Review 60

    5 out of 5 stars

    Reviewed on January 22, 2022 | Verified Review

    Personalized, informative and compassionate


  • Patient Review 61

    5 out of 5 stars

    Reviewed on January 22, 2022 | Verified Review

    I was pleased to conduct an evaluation with Dr. Wallace via digital communications. Ordinarily I believe an (in person) appointment can be more effective, however in this case???where a recent MRI - tells the full story, & (I have seen Dr. Wallace on occasion since 2008) so, he could see the history of my condition. It was all that was necessary. I didn???t have to drive 3 hours round trip to Jacksonville (which would exacerbate my pain) ! - And the video overview of the procedure he recommended is well done & answers so many questions. We are all busy & unnecessary travel was a blessing for me. AND I have the ability to review the video over & over! Well done Dr. Wallace.


  • Patient Review 62

    5 out of 5 stars

    Reviewed on January 21, 2022 | Verified Review

    RECOMMEND UNEQUIVOCALLY.. Prompt, efficient, professional, courteous. I live out-of-town, and receive follow-up calls within 24 hours from Dr.Wallace, Kelly( his medical assistant) and staff--- whereas in my hometown, it takes months. I practiced as an ARNP & have not seen this level of consideration, organization and expertise in a long time. Congratulations to Lyerly Neurosurgery for incredible, patient-centered attention, from the receptionist ( male, sorry-- I don't recall his name) to the MA, & the PA ( Mike) & Dr. Wallace. And Dr. Wallace demonstrates not only a well thought-out approach, but is obviously focused on his patients. He is an exemplary diagnostician, surgeon, AND actually takes the time to LISTEN, and responds thoughtfully. My experience thus far has far exceeded my expectations. Thank you.


  • Patient Review 63

    5 out of 5 stars

    Reviewed on January 19, 2022 | Verified Review

    Professional team and patience and kindness. Listening and explaining treatments.


  • Patient Review 64

    5 out of 5 stars

    Reviewed on January 19, 2022 | Verified Review

    The staff on Weaver 9 are nothing short of extraordinary each and every one of theveryone they just went way beyond it made my stay here really comfortable. I wish I could thank each one of them personally.


  • Patient Review 65

    5 out of 5 stars

    Reviewed on January 18, 2022 | Verified Review

    Clear direction.


  • Patient Review 66

    5 out of 5 stars

    Reviewed on January 18, 2022 | Verified Review

    I was so pleased with my phone visit with Dr. Wallace. I am so excited that he saw that he could do surgery to help my pain. I had tried blocks and epidermals and had no relief. He has a great reputation in Tifton and can???t wait for my procedure!


  • Patient Review 67

    5 out of 5 stars

    Reviewed on January 18, 2022 | Verified Review

    I watched Dr. Wallace's videos and was very impressed. I'm looking forward to the surgery to relieve my pain.>


  • Patient Review 68

    5 out of 5 stars

    Reviewed on January 16, 2022 | Verified Review

    They are professional in every way. They truly care for my health. They care about my well-being. Dr Wallace is God???s gift to mankind. I???ve never had the detailed care I get from The Lyerly Group both in their office and in the hospital Thank You


  • Patient Review 69

    5 out of 5 stars

    Reviewed on January 16, 2022 | Verified Review

    From the Doctors to the nurses to the facility, everything is great!!


  • Patient Review 70

    5 out of 5 stars

    Reviewed on January 15, 2022 | Verified Review

    Dr.Wallace is terrific & a very special person. I meant his PA for first time & he was very professional & caring.


  • Patient Review 71

    5 out of 5 stars

    Reviewed on January 15, 2022 | Verified Review

    Dr. Wallace was very informative with just having my MRI report and hearing my symptoms. He has done surgery before on me and I trust him whole heartedly.


  • Patient Review 72

    5 out of 5 stars

    Reviewed on January 13, 2022 | Verified Review

    Dr. Wallace is great. He did my first back surgery and he is doin my second surgery. Always on point and doesn't sugar coat anything.


  • Patient Review 73

    5 out of 5 stars

    Reviewed on January 12, 2022 | Verified Review

    they listen and are dedicated to understand your situation. fully explain the problem and solution very caring


  • Patient Review 74

    4 out of 5 stars

    Reviewed on January 12, 2022 | Verified Review

    Keeping the patient informed more when running behind.


  • Patient Review 75

    5 out of 5 stars

    Reviewed on January 12, 2022 | Verified Review

    I have worked with Dr Wallace and the Lyerly Neurosurgeons for years. I had confidence that he has the top skills required for my care. My recovery so far has been remarkable.


  • Patient Review 76

    5 out of 5 stars

    Reviewed on January 08, 2022 | Verified Review

    The level of expertise and quality of your physicians.


  • Patient Review 77

    5 out of 5 stars

    Reviewed on January 06, 2022 | Verified Review

    The ability to speak directly with the Doctor .His ability to understand my condition and how to treat it.


  • Patient Review 78

    5 out of 5 stars

    Reviewed on January 05, 2022 | Verified Review

    Quick response


  • Patient Review 79

    5 out of 5 stars

    Reviewed on January 05, 2022 | Verified Review

    Caring


  • Patient Review 80

    3 out of 5 stars

    Reviewed on January 05, 2022 | Verified Review

    Everything was fine. I just don't recommend Dr. very often.


  • Patient Review 81

    5 out of 5 stars

    Reviewed on January 04, 2022 | Verified Review

    Dr Wallace gives you all the options that are available for the problem you are having & explains what work best & why. Then he lets you decide for yourself what you think is best for your health. He doesn???t try to push one surgery or another over on you.


  • Patient Review 82

    4.5 out of 5 stars

    Reviewed on January 04, 2022 | Verified Review

    What you do works. No pain in right hip area after your surgery.


  • Patient Review 83

    5 out of 5 stars

    Reviewed on January 04, 2022 | Verified Review

    Having the physician talk with us. That was very personable and informative.


  • Patient Review 84

    5 out of 5 stars

    Reviewed on December 31, 2021 | Verified Review

    Dr Wallace and Mike,PA, Their ability to treat my back. Kelly and her talent to keep the practice on schedule and moving forward in a timely manner.


  • Patient Review 85

    5 out of 5 stars

    Reviewed on December 28, 2021 | Verified Review

    Dr. Wallace called me on Monday the 27th at our appointment time. He was very professional and very down to earth with his explanations. He is trying his best to take care of me.


  • Patient Review 86

    5 out of 5 stars

    Reviewed on December 19, 2021 | Verified Review

    Doctor Wallace was very well prepared for the visit. He had reviewed my recent MRI,CT myelogram and my symptoms we had discussed. He had a logical assessment of my situation and had developed several courses of action. We discussed the various scenarios and the risks and rewards of each. we agreed on a course of action. His staff followed up very quickly to schedule labs ,surgery and an appointment for an injection of a pain block to insure that the surgery would be in the correct area to provide relief. I was very impressed and satisfied with the evidence to support the planned actions. Best regards, Ed Vandergriff


  • Patient Review 87

    5 out of 5 stars

    Reviewed on December 16, 2021 | Verified Review

    Dr. Wallace seemed to be willing to recommend only what he thought was absolutely necessary.


  • Patient Review 88

    5 out of 5 stars

    Reviewed on December 15, 2021 | Verified Review

    Dr. Wallace is the best.


  • Patient Review 89

    5 out of 5 stars

    Reviewed on November 27, 2021 | Verified Review

    Doctor was very thorough. Explained and answered all questions.


  • Patient Review 90

    3 out of 5 stars

    Reviewed on November 27, 2021 | Verified Review

    The office stafff gave me the runaround for 4 months. Leaving message system led to delays. Kelli Rigg very curt with me


  • Patient Review 91

    5 out of 5 stars

    Reviewed on November 21, 2021 | Verified Review

    Explained things thoroughly. Dr. Wallace did a excellent job of explaining the procedure I am going to go through during my surgery.


  • Patient Review 92

    5 out of 5 stars

    Reviewed on November 20, 2021 | Verified Review

    WONDERFUL! Very through, all questions answered.


  • Patient Review 93

    5 out of 5 stars

    Reviewed on November 18, 2021 | Verified Review

    The staff and Dr Wallace were all exceptional care givers. It was a good experience.


  • Patient Review 94

    5 out of 5 stars

    Reviewed on November 17, 2021 | Verified Review

    Dr. Wallace and his staff are very professional and are willing to help you any way they can.


  • Patient Review 95

    5 out of 5 stars

    Reviewed on November 14, 2021 | Verified Review

    The direct informative approach, the former results and the great after care.


  • Patient Review 96

    5 out of 5 stars

    Reviewed on November 13, 2021 | Verified Review

    At this point in my treatment, Dr Wallace???s approach is thorough and conservative.


  • Patient Review 97

    5 out of 5 stars

    Reviewed on November 13, 2021 | Verified Review

    Very professional , outgoing, and answered all my questions.


  • Patient Review 98

    5 out of 5 stars

    Reviewed on November 12, 2021 | Verified Review

    Quick, easy communication


  • Patient Review 99

    5 out of 5 stars

    Reviewed on November 11, 2021 | Verified Review

    Great physicians and great experience at Baptist. Thank you


  • Patient Review 100

    5 out of 5 stars

    Reviewed on November 11, 2021 | Verified Review

    Courtesy, professionalism


  • Patient Review 101

    5 out of 5 stars

    Reviewed on November 11, 2021 | Verified Review

    Dr. Wallace was so kind and explained my options.


  • Patient Review 102

    5 out of 5 stars

    Reviewed on November 10, 2021 | Verified Review

    Productive phone call offering advice for going forward. All based on recent MRI.


  • Patient Review 103

    5 out of 5 stars

    Reviewed on November 08, 2021 | Verified Review

    The whole team prepared me well for the surgery, was responsive, caring and allowed me to not have any hesitency or nervously about the procedure. Dr. Wallace and his team are top notch.


  • Patient Review 104

    4.5 out of 5 stars

    Reviewed on November 06, 2021 | Verified Review

    Dr Wallace was very detailed and reassuring.


  • Patient Review 105

    5 out of 5 stars

    Reviewed on November 06, 2021 | Verified Review

    Very responsive


  • Patient Review 106

    5 out of 5 stars

    Reviewed on November 04, 2021 | Verified Review

    Thorough and efficient


  • Patient Review 107

    4.5 out of 5 stars

    Reviewed on November 04, 2021 | Verified Review

    Doctor Wallace and Ms.Kelly. More to come after Operation !


  • Patient Review 108

    5 out of 5 stars

    Reviewed on November 03, 2021 | Verified Review

    I have used before and am very confident in the physicians.


  • Patient Review 109

    5 out of 5 stars

    Reviewed on October 30, 2021 | Verified Review

    Effective, efficient and knowledgeable.


  • Patient Review 110

    5 out of 5 stars

    Reviewed on October 29, 2021 | Verified Review

    Professional, Courtesy, Kindness, The care and concern about patient well being.


  • Patient Review 111

    5 out of 5 stars

    Reviewed on October 28, 2021 | Verified Review

    Appreciate so much Dr Wallace???s telecom concerning back issues. His knowledgeable input gave so much confidence that my back issue can get better. Looking forward to next appointment. Also appreciate the video!


  • Patient Review 112

    5 out of 5 stars

    Reviewed on October 27, 2021 | Verified Review

    Very thorough with explaining the procedure recommended and issues I have with my spine.


  • Patient Review 113

    5 out of 5 stars

    Reviewed on October 23, 2021 | Verified Review

    Very professional & great follow up. Takes time to explain everything.


  • Patient Review 114

    5 out of 5 stars

    Reviewed on October 22, 2021 | Verified Review

    Very patient


  • Patient Review 115

    5 out of 5 stars

    Reviewed on October 20, 2021 | Verified Review

    Very friendly and helpful. Answered all of my questions so I felt informed.


  • Patient Review 116

    5 out of 5 stars

    Reviewed on October 15, 2021 | Verified Review

    Very informative discussion with Dr.


  • Patient Review 117

    5 out of 5 stars

    Reviewed on October 14, 2021 | Verified Review

    Prescise surgery, I was told what to expect after and what to do n what Not to do. If you've ever not had this, You appreciate it a lot!


  • Patient Review 118

    5 out of 5 stars

    Reviewed on October 13, 2021 | Verified Review

    Have only had initial phone contact. But schedulers, etc, return calls IMMEDIATELY. Response is efficient and courteous--- far more responsive than my local physicians. I had an initial phone consultation with Dr. Wallace, who was both courteous and already highly informed about the possible diagnoses. He was a patient listener, but highly organized and had already put together an initial diagnostic and treatment plan, based on the information he had been provided. A member of his team was actually calling me to give me instructions etc as he and I spoke. I am not easily impressed. But. Thus far, Lyerly and specifically Dr. Wallace and his team have been EXCEPTIONAL. I look forward to working with them.


  • Patient Review 119

    5 out of 5 stars

    Reviewed on October 12, 2021 | Verified Review

    Very professional and knowledgeable


  • Patient Review 120

    5 out of 5 stars

    Reviewed on October 12, 2021 | Verified Review

    I???ve only had a phone consult so far. Dr. Wallace was prepared and informative. Follow up from his assistant was immediate.


  • Patient Review 121

    5 out of 5 stars

    Reviewed on October 12, 2021 | Verified Review

    Very friendly and good communication


  • Patient Review 122

    3.5 out of 5 stars

    Reviewed on October 12, 2021 | Verified Review

    Have in person visits with the doctor.


  • Patient Review 123

    5 out of 5 stars

    Reviewed on October 12, 2021 | Verified Review

    Dr. Wallace


  • Patient Review 124

    5 out of 5 stars

    Reviewed on October 10, 2021 | Verified Review

    Prompt and thorough.


  • Patient Review 125

    5 out of 5 stars

    Reviewed on October 08, 2021 | Verified Review

    Everything was outstanding. The professionalism, care and most important the doctors and staff who made time to communicate about the procedure and entire process. The results were wonderful, thank you for what you do!


  • Patient Review 126

    5 out of 5 stars

    Reviewed on October 08, 2021 | Verified Review

    Everyone was very friendly and helpful


  • Patient Review 127

    5 out of 5 stars

    Reviewed on October 08, 2021 | Verified Review

    Excellent communication between doctor and patient before and after surgery. All my questions were answered in a timely manner. Dr. Wallace???s assistant, Kelli, is an excellent asset to his office.


  • Patient Review 128

    5 out of 5 stars

    Reviewed on October 06, 2021 | Verified Review

    The doctor and staff seem very sincere and helpful and knowledgeable.


  • Patient Review 129

    5 out of 5 stars

    Reviewed on October 06, 2021 | Verified Review

    Very professional and inspired trust and confidence.


  • Patient Review 130

    5 out of 5 stars

    Reviewed on October 05, 2021 | Verified Review

    Since they have a new office manager it???s a much more patient friendly office. Love Dr. Wallace.


  • Patient Review 131

    5 out of 5 stars

    Reviewed on October 05, 2021 | Verified Review

    Excellent phone consult with Dr Wallace, follow up call with Kelly was very helpful.


  • Patient Review 132

    5 out of 5 stars

    Reviewed on October 03, 2021 | Verified Review

    Dr Wallace is a caring person and an excellent surgeon. His staff are friendly and helpful


  • Patient Review 133

    5 out of 5 stars

    Reviewed on October 02, 2021 | Verified Review

    Excellent, professional, complete,


  • Patient Review 134

    5 out of 5 stars

    Reviewed on October 02, 2021 | Verified Review

    Your physicians are talented, dedicated and caring.


  • Patient Review 135

    5 out of 5 stars

    Reviewed on October 01, 2021 | Verified Review

    I like the professional way they conduct themselves. They take time to explain everything and their care is superb. I have had two surgeries with no problems.


  • Patient Review 136

    4.5 out of 5 stars

    Reviewed on September 28, 2021 | Verified Review

    Dr. Wallace and his team are fantastic and will recommend them highly!! The issue I did have was the time my surgery was scheduled. Wednesday Sept 22 received call from Lyerly office advising my surgery was scheduled for Thursday Sept 23 at 12:30pm and to arrive two hours prior i.e. 10:30 am. As I'm an hour away in Amelia Island we arrived at 10:15 am and were instructed to go to the waiting area. Once at the waiting area instructions were "to call" the number shown as there was NOT a receptionist. This was approximately 10:35 AM. A receptionist did arrive about 11:15 AM she did check with me and took my paperwork. At approximately Noon asked how soon I would be called as I was scheduled for surgery at 12:30 pm; in checking the schedule I was informed NO you're scheduled for 4:15 PM!! Asked why I wasn't notified early that morning of the change? She could not answer the question! So, if I had known this 1) my sister and I would not have arrived so early and 2) given that fact home was an hour away we were left with waiting another 2 plus hours before being prepped for surgery; total wait time was over 4 hours! I know changes happen, but notification of surgery times need to be addressed and patient made away in a timely manner...


  • Patient Review 137

    5 out of 5 stars

    Reviewed on September 28, 2021 | Verified Review

    Talked with doctor directly. Very satisfied with the conversation.


  • Patient Review 138

    5 out of 5 stars

    Reviewed on September 28, 2021 | Verified Review

    The quick response and the quality of the people answering the phones. Also Dr. Wallace on the phone, was great! I have surgery Oct. 5 th and am feeling very secure with the care of these folks. I am a nurse who advocates for my patients and this time advocating for myself with Gods help and leading. I find this a good group. I have a big mouth about the medical field so I know good offices and the opposite of that. These are good people and I will talk about them always in a positive light. Thank-you.


  • Patient Review 139

    5 out of 5 stars

    Reviewed on September 28, 2021 | Verified Review

    Very professional in every aspect.


  • Patient Review 140

    5 out of 5 stars

    Reviewed on September 28, 2021 | Verified Review

    Dr Wallace saved my life from total paralysis back in 2011. I recommend Dr. Wallce.


  • Patient Review 141

    5 out of 5 stars

    Reviewed on September 28, 2021 | Verified Review

    Showed great patience and customer service is outstanding.


  • Patient Review 142

    5 out of 5 stars

    Reviewed on September 26, 2021 | Verified Review

    Everyone was very pleasant and attentive to my questions. I never felt rushed and all of the answers were explained in detail this is my 2nd fusion with Dr Wallace he gave me complete peace of mind Anyone that is contemplating a fusion believe me you could not ask for a better Doctor. Thank you Dr Wallace and team you were all wonderful


  • Patient Review 143

    5 out of 5 stars

    Reviewed on September 24, 2021 | Verified Review

    Strong communication, wonderful service and Dr. Wallace is the best


  • Patient Review 144

    5 out of 5 stars

    Reviewed on September 24, 2021 | Verified Review

    The doctor and his staff were absolutely professional. Every member was easy to work with and wanted the best for their patient


  • Patient Review 145

    5 out of 5 stars

    Reviewed on September 21, 2021 | Verified Review

    Absolutely the best investment of my time and money. If my doctor was my stockbroker I would bea millionaire


  • Patient Review 146

    4 out of 5 stars

    Reviewed on September 21, 2021 | Verified Review

    I prefer in-person meetings with doctors, as virtual audio only phone meetings are not very helpful.


  • Patient Review 147

    5 out of 5 stars

    Reviewed on September 21, 2021 | Verified Review

    Dr. Wallace has performed three successful surgeries on my mother, and has advised me regarding my lower back and neck issues. He explains his diagnoses thoroughly , and inspires great confidence.


  • Patient Review 148

    4.5 out of 5 stars

    Reviewed on September 21, 2021 | Verified Review

    I was very pleased with the review of my scans and appreciated not having to come in the office and being able to handle this on the phone.


  • Patient Review 149

    5 out of 5 stars

    Reviewed on September 19, 2021 | Verified Review

    Friendliness and helpfulness of staff.


  • Patient Review 150

    5 out of 5 stars

    Reviewed on September 17, 2021 | Verified Review

    Everyone was very kind and professional. Staff made sure I was comfortable at all times.


  • Patient Review 151

    5 out of 5 stars

    Reviewed on September 14, 2021 | Verified Review

    I really like the way Dr. Wallace explains everything so you can understand it. he's a fantastic Doctor. And doesn't try to pressure you in to a fast decision .


  • Patient Review 152

    5 out of 5 stars

    Reviewed on September 14, 2021 | Verified Review

    Patient notes, PA very attentive, thoroughness.


  • Patient Review 153

    5 out of 5 stars

    Reviewed on September 09, 2021 | Verified Review

    Staff and surgeon


  • Patient Review 154

    2 out of 5 stars

    Reviewed on September 06, 2021 | Verified Review

    I am always told the actual Doctor is never available for post op appoints to meet with me face to face. I leave messages for a call back and it takes me days of follow up to speak with someone and I might get a call back in about a week if I am lucky and when I do talk with Kelly (the nurse) she sounds aggravated as if I am bothering her.. And last but not least I still have the same pain!


  • Patient Review 155

    5 out of 5 stars

    Reviewed on September 05, 2021 | Verified Review

    Always very helpful with a Smile..


  • Patient Review 156

    5 out of 5 stars

    Reviewed on September 02, 2021 | Verified Review

    Dr Wallace and his staff are courteous, knowledgeable and always keep you informed. They give you options and let you decide what is the best course of action. I not only would recommend them to friends and family, i have recommended them. One my best friends that i have known since 7th grade is scheduled to have surgery with Dr. Wallace. Two thumbs way way up. They slice, dice and make Julian fries!


  • Patient Review 157

    5 out of 5 stars

    Reviewed on September 01, 2021 | Verified Review

    Dr Wallace is a very Doctor.


  • Patient Review 158

    5 out of 5 stars

    Reviewed on September 01, 2021 | Verified Review

    Dr. Wallace was so compassionate and understood my need for pain management. I was delighted to meet this fine young doctor via telephone conference. His nurse followed up very quickly to set up the additional tests Dr. Wallace needs before my November 16th surgery. Thank you Dr. Wallace and your staff for your prompt attention and concern.


  • Patient Review 159

    4 out of 5 stars

    Reviewed on August 31, 2021 | Verified Review

    Do something to shorten the wait time for an appointment. I had to wait from early June until August 30 for what turned out to be a 15 min. phone call. On the positive side, Dr. Wallace was very informative and helped walk me through options for moving forward in trying to diagnose my symptoms.


  • Patient Review 160

    4.5 out of 5 stars

    Reviewed on August 27, 2021 | Verified Review

    The professionalism and the friendliness of the professional staff


  • Patient Review 161

    5 out of 5 stars

    Reviewed on August 27, 2021 | Verified Review

    The Doc's are great!


  • Patient Review 162

    5 out of 5 stars

    Reviewed on August 26, 2021 | Verified Review

    Friendly. Efficient. Caring


  • Patient Review 163

    5 out of 5 stars

    Reviewed on August 25, 2021 | Verified Review

    Professional. The visit was on time. Dr. Wallace listened and answered questions. Calli called back with follow-up information.


  • Patient Review 164

    4.5 out of 5 stars

    Reviewed on August 25, 2021 | Verified Review

    Drs and staff. Confident in them


  • Patient Review 165

    5 out of 5 stars

    Reviewed on August 25, 2021 | Verified Review

    Everyone is nice


  • Patient Review 166

    4 out of 5 stars

    Reviewed on August 25, 2021 | Verified Review

    I realize times are a little hectic but had to wait two months to get a MRI ordered. Maybe something you a little control over.


  • Patient Review 167

    4.5 out of 5 stars

    Reviewed on August 25, 2021 | Verified Review

    The service, the feeling of they are going to take care of me like if I was their own family


  • Patient Review 168

    5 out of 5 stars

    Reviewed on August 24, 2021 | Verified Review

    Easy to talk to and explains things so that you understand.


  • Patient Review 169

    5 out of 5 stars

    Reviewed on August 19, 2021 | Verified Review

    Attentiveness of all, especially Dr Wallace


  • Patient Review 170

    1.5 out of 5 stars

    Reviewed on August 18, 2021 | Verified Review

    See Doc in person


  • Patient Review 171

    5 out of 5 stars

    Reviewed on August 17, 2021 | Verified Review

    Dr. Wallace was thorough and not rushed during my consultation with him. He also was thoughtful and cautious about my personal case as there are questions regarding the best approach for me. I have full confidence in him as a result.


  • Patient Review 172

    5 out of 5 stars

    Reviewed on August 06, 2021 | Verified Review

    I liked the way Dr. Wallace explained exactly what my issues were and how he planned to correct them through surgery. Speaking to him gave me the confidence to proceed. I can???t comment on the outcome as I haven???t has the procedure yet.


  • Patient Review 173

    5 out of 5 stars

    Reviewed on July 31, 2021 | Verified Review

    That I was able to have a phone appointment instead of coming in the office and walking through the hospital during this Covid outbreak???.. Quick return calls???.


  • Patient Review 174

    5 out of 5 stars

    Reviewed on July 30, 2021 | Verified Review

    Dr Wallace is very clear, concise. He listens to concerns. Mike Seese, PA - listens and explains everything you need to know


  • Patient Review 175

    5 out of 5 stars

    Reviewed on July 28, 2021 | Verified Review

    Everything and everyone was so kind and caring ! They put their patient first I will return here if I ever need anything done again.


  • Patient Review 176

    5 out of 5 stars

    Reviewed on July 28, 2021 | Verified Review

    Dr. Wallace is amazing. So definitive with his assessments and interventions. Very kind staff!


  • Patient Review 177

    5 out of 5 stars

    Reviewed on July 25, 2021 | Verified Review

    Prompt, personal, professional...Thanks


  • Patient Review 178

    4.5 out of 5 stars

    Reviewed on July 24, 2021 | Verified Review

    Dr Wallace 100% professional.


  • Patient Review 179

    5 out of 5 stars

    Reviewed on July 22, 2021 | Verified Review

    I appreciate that Dr Wallace answered all of my questions prior to surgery. I am hopeful that he will be equally forthcoming now that my surgery has been done.


  • Patient Review 180

    5 out of 5 stars

    Reviewed on July 21, 2021 | Verified Review

    The staff are all very polite and helpful. Dr Wallace explained everything so that I fully understood the surgery and follow up procedures.


  • Patient Review 181

    5 out of 5 stars

    Reviewed on July 21, 2021 | Verified Review

    Dr. Wallace took time to discuss my MRI and various options. Staff was helpful and professional. Thank you for taking the time to consult with me. Carmel Lea


  • Patient Review 182

    5 out of 5 stars

    Reviewed on July 21, 2021 | Verified Review

    Evertthing.


  • Patient Review 183

    5 out of 5 stars

    Reviewed on July 20, 2021 | Verified Review

    Great explanation of the procedure. Dr. Wallace is patient and answered all of my questions. He made sure I understood everything.


  • Patient Review 184

    5 out of 5 stars

    Reviewed on July 16, 2021 | Verified Review

    Dr. Bradley Wallace's sense of humor


  • Patient Review 185

    5 out of 5 stars

    Reviewed on July 14, 2021 | Verified Review

    Everyone there very friendly and helpful. Very pleased with Dr. Wallace. He took the time to answer all my questions and concerns.


  • Patient Review 186

    5 out of 5 stars

    Reviewed on July 14, 2021 | Verified Review

    Physician spent time and explained in detail findings thus far and future recommendations


  • Patient Review 187

    5 out of 5 stars

    Reviewed on July 14, 2021 | Verified Review

    Great doctors that listen to you.


  • Patient Review 188

    4.5 out of 5 stars

    Reviewed on July 14, 2021 | Verified Review

    Excellent physician- can be quite a delay in getting an appointment.


  • Patient Review 189

    5 out of 5 stars

    Reviewed on July 11, 2021 | Verified Review

    This was a very professional group and a wonderful Team.


  • Patient Review 190

    5 out of 5 stars

    Reviewed on July 10, 2021 | Verified Review

    Dr. Wallace???s preparation for my back surgery and his skill as a surgeon is phenomenal. Before surgery I was constantly suffering hip and leg pain. From the time I awoke following surgery I experienced immediate relief. The pain was eliminated as a result of Dr. Wallace??? s tremendous skill.


  • Patient Review 191

    5 out of 5 stars

    Reviewed on July 09, 2021 | Verified Review

    Information requested online for pre-appointment scheduling was thorough. Meeting with PA Mike thorough. Meeting with Dr. Wallace was thorough and informative. Pre-op preparation was thorough. All contacts with Lyerly Surgery were informative and professional. Immediate pre-op meetings with Dr. Wallace and anesthesilogist were very informative and confidence building. All questions were answered. Meeting with Dr. Wallace after surgery was informative.


  • Patient Review 192

    5 out of 5 stars

    Reviewed on July 09, 2021 | Verified Review

    Dr. Wallace & staff were great and Dr Wallace had a very nice before surgery and bedside manner. The entire staff at Baptist hospital sure made this experience so much easier.


  • Patient Review 193

    5 out of 5 stars

    Reviewed on July 02, 2021 | Verified Review

    Awesome staff. My surgeon Dr. Wallace was very informative prior to my surgery and him and everyone else who assisted with my surgery were all very friendly and helped make me comfortable before surgery. Great experience all together.


  • Patient Review 194

    5 out of 5 stars

    Reviewed on June 30, 2021 | Verified Review

    From the first phone call to the meeting with the Doctor...you know you are in a place where they actually care for the patient and love where they work! Rare to find such care...they make you feel like you are part of their family.


  • Patient Review 195

    5 out of 5 stars

    Reviewed on June 27, 2021 | Verified Review

    Y'all are so friendly and nice and what questions I have you tried to answer them.


  • Patient Review 196

    4 out of 5 stars

    Reviewed on June 27, 2021 | Verified Review

    Poor follow up ph calling. Billing dept. unresponsive.


  • Patient Review 197

    5 out of 5 stars

    Reviewed on June 26, 2021 | Verified Review

    Expertise, compassionate care, friendly staff


  • Patient Review 198

    4.5 out of 5 stars

    Reviewed on June 26, 2021 | Verified Review

    Very Helpful


  • Patient Review 199

    5 out of 5 stars

    Reviewed on June 24, 2021 | Verified Review

    I believe Dr. Wallace generally cares about his patients. Kelly is so wonderful to work with both before and after surgery.


  • Patient Review 200

    5 out of 5 stars

    Reviewed on June 22, 2021 | Verified Review

    Dr Wallace was very personable, thorough and knowledgeable. He detailed multiple procedure options for my condition and answered all of my questions. I highly recommend.


  • Patient Review 201

    5 out of 5 stars

    Reviewed on June 20, 2021 | Verified Review

    Office visits are always timely and professional. Can???t say the same for telephone interactions. I recently had a phone appointment with Dr. Wallace. There was no reminder from your office and I had to call to confirm the appointment. Dr. W called me about an hour later than scheduled but your office did not call me to say he was running late...I had to call you. Not at all acceptable.


  • Patient Review 202

    5 out of 5 stars

    Reviewed on June 18, 2021 | Verified Review

    Faith and confidence and your abilities to heal


  • Patient Review 203

    5 out of 5 stars

    Reviewed on June 18, 2021 | Verified Review

    The feeling you were not getting bum rushed & part of an assembly line meant a lot. The friendly staff and the doctor who listened & didn???t strike me as disinterested won me over


  • Patient Review 204

    5 out of 5 stars

    Reviewed on June 18, 2021 | Verified Review

    Dr Wallace takes the time to explain everything in great detail. Very good team to trust in.


  • Patient Review 205

    5 out of 5 stars

    Reviewed on June 17, 2021 | Verified Review

    Surgeon


  • Patient Review 206

    5 out of 5 stars

    Reviewed on June 17, 2021 | Verified Review

    Professional and csring


  • Patient Review 207

    5 out of 5 stars

    Reviewed on June 16, 2021 | Verified Review

    they do good surgery. everyone was excellent


  • Patient Review 208

    5 out of 5 stars

    Reviewed on June 16, 2021 | Verified Review

    Although I had to wait 2 months, while in significant pain to simply speak with the surgeon, when I did, he was kind, totally professional and he fully explained the needed procedure. To be perfectly frank, the physician???s stellar reputation from various testimonials is the primary reason that I???m willing to wait (in pain) another two + months for the scheduled surgery to take place. Waiting for those in high demand has become a fact of life in America. I???m pleased that he does what he does as well as he does. That???s how I managed being at the top of my own profession and what I???ve come to expect from others in their field of expertise.


  • Patient Review 209

    5 out of 5 stars

    Reviewed on June 16, 2021 | Verified Review

    I enjoyed the talk with Doctor Wallace, looking forward to meeting him soon. I need to get a prescription for the x-ray. I would like to do the x-ray Monday June 21st in the afternoon at the Baptist Clay facility. I look forward to an appointment with Dr Wallace soon after so that we can proceed. James Curren 904-993-8720


  • Patient Review 210

    5 out of 5 stars

    Reviewed on June 13, 2021 | Verified Review

    Very professional. Doctor Wallace spent time with me and my wife pre n Post surgery


  • Patient Review 211

    5 out of 5 stars

    Reviewed on June 12, 2021 | Verified Review

    Quick response. Very detailed explanations of treatment plans and surgical procedures. I feel cared about.


  • Patient Review 212

    5 out of 5 stars

    Reviewed on June 12, 2021 | Verified Review

    Very good explanation of procedure


  • Patient Review 213

    5 out of 5 stars

    Reviewed on June 09, 2021 | Verified Review

    On spot! Very attentive. Clear & concise information.


  • Patient Review 214

    5 out of 5 stars

    Reviewed on June 09, 2021 | Verified Review

    Professional and caring. Dr. Wallace listens to his patients.


  • Patient Review 215

    5 out of 5 stars

    Reviewed on June 06, 2021 | Verified Review

    Results


  • Patient Review 216

    5 out of 5 stars

    Reviewed on June 04, 2021 | Verified Review

    We love Dr Wallace he is a great Dr one of the Best And has been so great to me and taken the best care of my husband and me through all of my husband surgery we thank him so very much thanks bunches Linda Nipper


  • Patient Review 217

    5 out of 5 stars

    Reviewed on June 03, 2021 | Verified Review

    Dr. Wallace was very informative and compassionate. All of the other staff introduced themselves and explained their roles. I felt that the staff was very empathetic and understood the amount of pain I was experiencing. I want to give a special shout out to the MA named Cathy who was absolutely incredible. I could tell she was very busy but at the same time tried to give me as much attention and caring as she could. The bathrooms need to be cleaned as the trash cans were all overflowing


  • Patient Review 218

    1.5 out of 5 stars

    Reviewed on May 30, 2021 | Verified Review

    You can not speak to your physician. You get an answering service every time and then it takes hours for anyone to call you back and then it???s usually a PA, or a nurse but definitely not your physician. There???s also always an immense rush for them to hurry up and get off the call with you, they don???t want to take the time to make sure you are OK and that they have answered all your questions. When you are experiencing something as life altering as a back surgery of any kind I would imagine it would be fairly common to want to speak to your surgeon versus the affiliated staff but you simply do not get that option at Lyerly. The one and only time I met my surgeon was the day of surgery approximately 20 minutes before I went under anesthesia and he was very unwilling to entertain my questions and kept referencing me to a video that I ???should have watched??? and did. I think it goes without saying that a canned video on any procedure does not necessarily assuage all the concerns a patient might have, but in my case my concerns were minimized and the fact that I ???should have watched the video??? (which I did!) was reiterated approximately four times in that very brief conversation I had with him. Additionally, eight days after my surgery I experienced a spinal fluid leak which caused the most debilitating headache I have ever experienced and extreme nausea. I went to the Baptist emergency room who contacted my physician. I was told my physician told the emergency room that this was common with surgeries such as mine and that it would more likely than not resolve itself on its own. Mind you this was a headache like none I???ve ever had before in my entire life -the pain was enough to bring you to your knees not to mention vomiting seven times during a four hour period and dizziness! Had it not been for the intervention of a family friend that is also a surgeon- I would???ve simply been sent home with some nausea/headache pills and instructions to hydrate and lay flat. Again, the lackadaisical attitude and the lack of concern was mind-boggling to me. I had other physicians in the ER who were more concerned for my well-being rather than the neurosurgeon who performed the procedure that led to the spinal fluid leak. Compassionate concern, doctor accessibility to patients, bedside manner and follow through are definitely NOT among Lyerly???s strong suits- it is for these reasons that I could not I???m good faith recommend them to others.


  • Patient Review 219

    5 out of 5 stars

    Reviewed on May 27, 2021 | Verified Review

    Very professional, informative. My initial consultation was excellent, I walked away with a peace of mind knowing I could be helped and in good care. Thank you.


  • Patient Review 220

    5 out of 5 stars

    Reviewed on May 26, 2021 | Verified Review

    My phone calls/messages were returned promptly.


  • Patient Review 221

    5 out of 5 stars

    Reviewed on May 24, 2021 | Verified Review

    Everything was explained before surgery. The doctor came and talked to me after surgery and was very helpful. Everyone was very nice to me and my husband. Highly recommend our doctor and the hospital even the food was good.


  • Patient Review 222

    1 out of 5 stars

    Reviewed on May 20, 2021 | Verified Review

    Dr Wallace was great, but he said I would get a referral that day and I haven't heard from his office. Secondly, I was told to wait for his call all day. Just not exactly high customer service.


  • Patient Review 223

    5 out of 5 stars

    Reviewed on May 19, 2021 | Verified Review

    The professionalism of my Neurosurgeon. (Dr. wallace)


  • Patient Review 224

    5 out of 5 stars

    Reviewed on May 19, 2021 | Verified Review

    Everything


  • Patient Review 225

    5 out of 5 stars

    Reviewed on May 16, 2021 | Verified Review

    The confidence level of Dr. Wallace, and his stellar reputation, had me leave Mayo Clinic and wait 4 months for surgery. It was worth the wait!


  • Patient Review 226

    5 out of 5 stars

    Reviewed on May 15, 2021 | Verified Review

    i have 4 separate surgeries with the Lyerly Group and have to have been successful. The staff have been both courteous and roessioanl.


  • Patient Review 227

    5 out of 5 stars

    Reviewed on May 15, 2021 | Verified Review

    Clear communication. Easy to talk to.


  • Patient Review 228

    5 out of 5 stars

    Reviewed on May 14, 2021 | Verified Review

    I don't give out a lot of 10's. This one is deserved.


  • Patient Review 229

    5 out of 5 stars

    Reviewed on May 13, 2021 | Verified Review

    Staff was very friendly very attentive and very professional


  • Patient Review 230

    5 out of 5 stars

    Reviewed on May 13, 2021 | Verified Review

    Quality of the doctors...


  • Patient Review 231

    3.5 out of 5 stars

    Reviewed on May 13, 2021 | Verified Review

    I was told I would receive a link to a video about the surgery I needed. Dr. Wallace said I should hear back that day (may 3). I didn't and have called twice (May 10 and 12th). Still have not heard from anyone or received the link to the video. I find this very unprofessional.


  • Patient Review 232

    5 out of 5 stars

    Reviewed on May 13, 2021 | Verified Review

    Dr. Hanel has been my neurologist since 2016. I had a brain bleed and he has taken good care of me ever since.


  • Patient Review 233

    5 out of 5 stars

    Reviewed on May 12, 2021 | Verified Review

    highly professional & good communicators.


  • Patient Review 234

    5 out of 5 stars

    Reviewed on May 12, 2021 | Verified Review

    Friendly and knowledgeable


  • Patient Review 235

    5 out of 5 stars

    Reviewed on May 12, 2021 | Verified Review

    Dr. Wallace explains things very well, and I am confidant that he is an excellent surgeon.


  • Patient Review 236

    5 out of 5 stars

    Reviewed on May 12, 2021 | Verified Review

    Given that the meeting with the Dr was by phone It would have been nice to have the option to zoom to MRI explained


  • Patient Review 237

    5 out of 5 stars

    Reviewed on May 09, 2021 | Verified Review

    The absolute professionalism exhibited throughout the process!


  • Patient Review 238

    2.5 out of 5 stars

    Reviewed on May 09, 2021 | Verified Review

    Phone appt with Dr. Wallace was about 15 minutes. Called about my MRI results was told nurse will call me back. Next day I called again because nurse hasn't returned my call. Was told Dr. was asked to draft a letter with my results.


  • Patient Review 239

    4.5 out of 5 stars

    Reviewed on May 08, 2021 | Verified Review

    Pleasant to talk with.


  • Patient Review 240

    1 out of 5 stars

    Reviewed on May 07, 2021 | Verified Review

    Getting In to see a physician - just trying to get an appointment. Nobody calls back after leaving message. Still waiting!!! Office staff must be poorly trained. My husband is a physician and his office runs a 100 times better. Please respond???


  • Patient Review 241

    5 out of 5 stars

    Reviewed on May 06, 2021 | Verified Review

    I will give more information after my surgery


  • Patient Review 242

    5 out of 5 stars

    Reviewed on May 06, 2021 | Verified Review

    Dr. Wallace very knowledgeable and informative regarding procedures to correct lower back problem. Also, videos on web page helpful with making decision on best option.


  • Patient Review 243

    5 out of 5 stars

    Reviewed on May 05, 2021 | Verified Review

    I really love everyone that was involved with my stay at the hospital. They were very kind, pleasant and concerned with my condition.


  • Patient Review 244

    5 out of 5 stars

    Reviewed on May 05, 2021 | Verified Review

    Explanation of a procedure with the knowledge of a healthy recovery, with compassion. A learned team of professionals.


  • Patient Review 245

    5 out of 5 stars

    Reviewed on May 05, 2021 | Verified Review

    My personal experience has been excellent ! From my first in office appointment with Amanda Hall last year, immediately being scheduled for blood work and test then meeting for results, to promptly having phone appointments with Dr Bradley Wallace who has been extremely informative about my problems then getting me scheduled for the least evasive procedure to solve the issue. All the staff associates have been a pleasure to work with. I???m very happy my ENT Dr. David Pearson referred me to this great team of doctors. Patricia Davidson


  • Patient Review 246

    5 out of 5 stars

    Reviewed on May 05, 2021 | Verified Review

    Extremely satisfied with the staff that is guiding me through the introduction. Especially satisfied with the discussion that I had with Dr. Wallace.


  • Patient Review 247

    5 out of 5 stars

    Reviewed on May 04, 2021 | Verified Review

    I believe Dr Wallace is the best neurosurgeon in the Jacksonville area! The only problem is that because of his reputation you have to wait quite a while to get the surgery. You need a very good pain management Dr to manage your care until then.


  • Patient Review 248

    5 out of 5 stars

    Reviewed on May 01, 2021 | Verified Review

    Professional thorough no nonsense credible knowledgeable and. people oriented.. a very good practice!!!


  • Patient Review 249

    5 out of 5 stars

    Reviewed on April 29, 2021 | Verified Review

    The videos are incredible. They helped me make my decision. Dr. Wallace was extremely thorough when describing the procedures. He’s very easy to understand. He also has a great bedside manner. Mike, PA, was great. He answered all my post- op questions. My entire surgical experience was very good from start to finish. I wouid like to thank them so much for everything. They truly are the very best.


  • Patient Review 250

    5 out of 5 stars

    Reviewed on April 28, 2021 | Verified Review

    I do not like your services. It takes too long to get to the solution. However, the doctor is excellent.


  • Patient Review 251

    5 out of 5 stars

    Reviewed on April 28, 2021 | Verified Review

    I was especially impressed with Dr. Wallace's explanation of my condition, the options, and the issues. He inspires the utmost confidence. Diane, who managed the scheduling of that appointment was organized and prompt in getting back to me. After the conference I was told I would received a call within a half hour and a video regarding my surgical possibility. That never happened. I called 3 times before Nicole called me back and sent the information.....26 hours later. When I called the office the response I got was not helpful in helping me get the information I needed.


  • Patient Review 252

    5 out of 5 stars

    Reviewed on April 28, 2021 | Verified Review

    Very easy to deal with


  • Patient Review 253

    5 out of 5 stars

    Reviewed on April 28, 2021 | Verified Review

    Great care with thorough follow ups and clear communication.


  • Patient Review 254

    5 out of 5 stars

    Reviewed on April 28, 2021 | Verified Review

    Still waiting to see the video Dr. Wallace told me to watch. I also need to set a date for the surgery.


  • Patient Review 255

    4.5 out of 5 stars

    Reviewed on April 25, 2021 | Verified Review

    Very professional and knowledge doctors and staff


  • Patient Review 256

    5 out of 5 stars

    Reviewed on April 25, 2021 | Verified Review

    Everyone was so compassionate and understanding. Truly felt like no one esle could have done better with my care both pre- and post operatively. It is no wonder Dr. wallace and his group comes so highly recommended.


  • Patient Review 257

    5 out of 5 stars

    Reviewed on April 24, 2021 | Verified Review

    Kept me well informed—-told me what to expect in post surgery period


  • Patient Review 258

    5 out of 5 stars

    Reviewed on April 24, 2021 | Verified Review

    Better than excellent service and communication from the second you walk in the door. Most professional.


  • Patient Review 259

    3 out of 5 stars

    Reviewed on April 23, 2021 | Verified Review

    answer your phone!!


  • Patient Review 260

    5 out of 5 stars

    Reviewed on April 23, 2021 | Verified Review

    The doctors and nurses go out of the way to be accommodating. They are very kind and helpful.


  • Patient Review 261

    5 out of 5 stars

    Reviewed on April 22, 2021 | Verified Review

    Excellent scheduling and surgeon! Great results. The only difficulty is the how long it takes to get on the schedule


  • Patient Review 262

    5 out of 5 stars

    Reviewed on April 22, 2021 | Verified Review

    Everyone associated with Baptist Hospital was very personable. The very best thing about my experience is that after almost a year of back pain I have absolutely no pain whatso ever. I haven't had to take any pain medication since my operation. Not even my incision has any pain. Thank You very much


  • Patient Review 263

    5 out of 5 stars

    Reviewed on April 21, 2021 | Verified Review

    Dr. Wallace was kind and knowledgeable.


  • Patient Review 264

    4.5 out of 5 stars

    Reviewed on April 21, 2021 | Verified Review

    Prompt reply to client question.


  • Patient Review 265

    5 out of 5 stars

    Reviewed on April 21, 2021 | Verified Review

    Friendly, efficient and well run office. Dr. Wallace was great about explaining my condition and offered timely solutions as well as answering all of my questions.


  • Patient Review 266

    5 out of 5 stars

    Reviewed on April 16, 2021 | Verified Review

    Responsive and professional.


  • Patient Review 267

    5 out of 5 stars

    Reviewed on April 15, 2021 | Verified Review

    Every employee from start to finish AND INCLUDING the Rep for my unit was extremely professional. I truly thank each and every person for the level of care I rec'd.


  • Patient Review 268

    5 out of 5 stars

    Reviewed on April 14, 2021 | Verified Review

    Excellent throughout the entire processes, very professional


  • Patient Review 269

    5 out of 5 stars

    Reviewed on April 14, 2021 | Verified Review

    Staff was informative and responded directly to my questions.


  • Patient Review 270

    5 out of 5 stars

    Reviewed on April 13, 2021 | Verified Review

    Very Patient with seniors.


  • Patient Review 271

    5 out of 5 stars

    Reviewed on April 10, 2021 | Verified Review

    Could not be better.


  • Patient Review 272

    5 out of 5 stars

    Reviewed on April 09, 2021 | Verified Review

    Dr. Wallace listened me very well and I could tell he is trying to help me. He also took time to explain things to me.


  • Patient Review 273

    4.5 out of 5 stars

    Reviewed on April 08, 2021 | Verified Review

    Dr Wallace is excellent & thorough


  • Patient Review 274

    5 out of 5 stars

    Reviewed on April 08, 2021 | Verified Review

    Everyone was professional and courteous. The results from the surgery is excellent. Very little pain.


  • Patient Review 275

    5 out of 5 stars

    Reviewed on April 04, 2021 | Verified Review

    Dr. Wallace was very thorough and explained everything very well. Follow up for testing has been slow but I understand how busy he is.


  • Patient Review 276

    5 out of 5 stars

    Reviewed on April 04, 2021 | Verified Review

    Everything..


  • Patient Review 277

    5 out of 5 stars

    Reviewed on April 03, 2021 | Verified Review

    You helped me! Listened! With my determination and hard work I will be able to do Normal ADL. Thank you.


  • Patient Review 278

    5 out of 5 stars

    Reviewed on April 03, 2021 | Verified Review

    Dr Wallace and his team are top notch!! Kelly is great at communication with scheduling, Erika (PA) is detailed and knowledgeable. Dr Wallace is amazing at explaining your pathology and what the options are. He gives you options based on his vast experience without pushing you in any direction. He is also a technically superior surgeon. I recommend him to all my friends and family.


  • Patient Review 279

    5 out of 5 stars

    Reviewed on April 02, 2021 | Verified Review

    Prompt in returning calls. The surgery works


  • Patient Review 280

    5 out of 5 stars

    Reviewed on April 01, 2021 | Verified Review

    Prompt response & takes as much time as needed to answer any questions you have.


  • Patient Review 281

    2.5 out of 5 stars

    Reviewed on April 01, 2021 | Verified Review

    Lack of follow up - been waiting 2 weeks for a call back. I have called back twice....


  • Patient Review 282

    5 out of 5 stars

    Reviewed on March 28, 2021 | Verified Review

    Incredibly efficient and caring


  • Patient Review 283

    5 out of 5 stars

    Reviewed on March 27, 2021 | Verified Review

    excellent communication from the Doctor. Easy to understand process and procedures.


  • Patient Review 284

    5 out of 5 stars

    Reviewed on March 26, 2021 | Verified Review

    WHAT MORE COULD YOU SAY ABOUT PERFECTION


  • Patient Review 285

    5 out of 5 stars

    Reviewed on March 22, 2021 | Verified Review

    They went very smoothly without any problems.


  • Patient Review 286

    5 out of 5 stars

    Reviewed on March 21, 2021 | Verified Review

    Dr. Wallace to the entire Lyerly and Baptist Health team were "outstanding"! From my PACE appointment to my surgery, I received the utmost care along with great customer service. Definitely will recommend friends and family!


  • Patient Review 287

    5 out of 5 stars

    Reviewed on March 20, 2021 | Verified Review

    The staff is very professional, very organized, and communicates in a timely and efficient manner. My telephone conversation with Dr. Wallace was exceptional. He explained everything to me clearly, did not seem rushed in any way, and gave me clear options.


  • Patient Review 288

    5 out of 5 stars

    Reviewed on March 19, 2021 | Verified Review

    Dr. Bradley Wallace. Inpatient facilities.


  • Patient Review 289

    4.5 out of 5 stars

    Reviewed on March 19, 2021 | Verified Review

    always get prompt service


  • Patient Review 290

    5 out of 5 stars

    Reviewed on March 18, 2021 | Verified Review

    Very professional. I was fully informed of everything that was going to happen before the procedure and felt in good hands the whole time. Great follow-up in the weeks following the surgery which really helped with the recovery. Would highly recommend.


  • Patient Review 291

    5 out of 5 stars

    Reviewed on March 18, 2021 | Verified Review

    Doctor Wallace and the entire staff were all very caring and concerned for my health and well-being. I really appreciated the confidence they gave me prior to and during my surgery. This was my third surgery with Dr. Wallace through the Lyerly Group, since my first surgery I have recommended Lyerly to two of my friends who have also used Lyerly and were also very appreciative for the level of care they received.


  • Patient Review 292

    5 out of 5 stars

    Reviewed on March 18, 2021 | Verified Review

    Dr. Wallace put me completely at ease regarding my surgery.


  • Patient Review 293

    5 out of 5 stars

    Reviewed on March 10, 2021 | Verified Review

    The only experience so far with Lyerly is phone conversations with the surgeon, but they have answered all my questions and concerns. I have surgery coming up soon and have complete confidence in the surgeon due to our phone conversations. Staff is pleasant and helpful.


  • Patient Review 294

    4 out of 5 stars

    Reviewed on March 10, 2021 | Verified Review

    Was told a pain manager would get in touch with me...not yet


  • Patient Review 295

    5 out of 5 stars

    Reviewed on March 10, 2021 | Verified Review

    Excellent service in the total process with nurses and doctors. Very friendly and helpful with my questions and needs.


  • Patient Review 296

    5 out of 5 stars

    Reviewed on March 10, 2021 | Verified Review

    Everything was very well explained about procedure. Good communication!


  • Patient Review 297

    5 out of 5 stars

    Reviewed on March 08, 2021 | Verified Review

    Timely staff and Dr. Wallace is impressive with his techniques........


  • Patient Review 298

    5 out of 5 stars

    Reviewed on March 08, 2021 | Verified Review

    Outstanding service in all respects.


  • Patient Review 299

    5 out of 5 stars

    Reviewed on March 08, 2021 | Verified Review

    Your services are very precise, personable, and efficient. No stone is left unturned. I appreciate being your patient.


  • Patient Review 300

    4.5 out of 5 stars

    Reviewed on March 04, 2021 | Verified Review

    Everyone was very nice and polite. Did there job to the best of there ability


  • Patient Review 301

    5 out of 5 stars

    Reviewed on March 04, 2021 | Verified Review

    The exceptional people at Lyerly. Everyone is very courteous and helpful.


  • Patient Review 302

    5 out of 5 stars

    Reviewed on March 04, 2021 | Verified Review

    Great staff Dr, nurses, and patient care techs. The bed side manners were great with me being a former nurse this is key.


  • Patient Review 303

    5 out of 5 stars

    Reviewed on March 03, 2021 | Verified Review

    On-line appointment was easy.


  • Patient Review 304

    5 out of 5 stars

    Reviewed on March 03, 2021 | Verified Review

    Very efficient. Very informative. Anxious to get my procedure done.


  • Patient Review 305

    5 out of 5 stars

    Reviewed on March 03, 2021 | Verified Review

    Extremely easy experience. Doc covered all my Q's before I asked. Session seemed personal, not a scripted response.


  • Patient Review 306

    5 out of 5 stars

    Reviewed on February 28, 2021 | Verified Review

    I like when the doctor said that they would call at 10:45 but call at 10:30 he went into detail what he would have to do and wanted me to look at a video of the service


  • Patient Review 307

    3.5 out of 5 stars

    Reviewed on February 28, 2021 | Verified Review

    I dont know enough to recommend you at this point.


  • Patient Review 308

    5 out of 5 stars

    Reviewed on February 28, 2021 | Verified Review

    Kind and compassionate


  • Patient Review 309

    5 out of 5 stars

    Reviewed on February 27, 2021 | Verified Review

    Dr wallace gives clear concise information. Kelly also very helpful.


  • Patient Review 310

    5 out of 5 stars

    Reviewed on February 27, 2021 | Verified Review

    Dr. Walker.


  • Patient Review 311

    5 out of 5 stars

    Reviewed on February 25, 2021 | Verified Review

    Smart efficient well-organized an understandable


  • Patient Review 312

    5 out of 5 stars

    Reviewed on February 25, 2021 | Verified Review

    The Staff is always helpful. Dr. Wallace is very thorough With his patients.


  • Patient Review 313

    5 out of 5 stars

    Reviewed on February 25, 2021 | Verified Review

    Your professional competency


  • Patient Review 314

    5 out of 5 stars

    Reviewed on February 25, 2021 | Verified Review

    Very informative


  • Patient Review 315

    5 out of 5 stars

    Reviewed on February 25, 2021 | Verified Review

    Dr. Wallace & entire nursing team very professional & communicate well with patient insuring we know what to expect.


  • Patient Review 316

    5 out of 5 stars

    Reviewed on February 24, 2021 | Verified Review

    Prompt callbacks. Surgery dates are too far out though. App 3 months for a 45 min procedure. Doctors are the best.


  • Patient Review 317

    5 out of 5 stars

    Reviewed on February 24, 2021 | Verified Review

    Entire staff was completely helpful and professional.


  • Patient Review 318

    5 out of 5 stars

    Reviewed on February 24, 2021 | Verified Review

    The staff and everyone including Dr. Wallace were super helpful and very friendly. Dr. Wallace gave me confidence that my back issues can be repaired!


  • Patient Review 319

    5 out of 5 stars

    Reviewed on February 24, 2021 | Verified Review

    Efficiency


  • Patient Review 320

    5 out of 5 stars

    Reviewed on February 23, 2021 | Verified Review

    The minimal invasive surgery & explained so well what would be done & expected.


  • Patient Review 321

    5 out of 5 stars

    Reviewed on February 22, 2021 | Verified Review

    Skilled doctors and staff.


  • Patient Review 322

    5 out of 5 stars

    Reviewed on February 19, 2021 | Verified Review

    Several of our family have been cared for by the Lyerly Team with great success.


  • Patient Review 323

    5 out of 5 stars

    Reviewed on February 19, 2021 | Verified Review

    Caring concern for patient ?üòú


  • Patient Review 324

    5 out of 5 stars

    Reviewed on February 17, 2021 | Verified Review

    Very clean, staff was friendly and professional. Surgery was outstanding!


  • Patient Review 325

    5 out of 5 stars

    Reviewed on February 14, 2021 | Verified Review

    I was treated with the utmost respect. Staff and Dr Wallace answers all the asked. I understood what he suggested for my back problem. He told me that copies of his diagnosed will be sent to my Primary Care and Pain Management doctors. The staff call me to just as my conversation with into a Doctor Wallace, to confirm that he had already sent a copy of his diagnosis to my doctors.


  • Patient Review 326

    5 out of 5 stars

    Reviewed on February 14, 2021 | Verified Review

    made appointment and very surprised that only waited 5 or 10 min before I was in the room to visit with DR Wallace. Great bedside manner explained my options so now I am waiting to hear from the pain clinic to call me back with an appointment to get started. Hope first option works. Very pleased.


  • Patient Review 327

    5 out of 5 stars

    Reviewed on February 13, 2021 | Verified Review

    The whole experience was conducted very well. The hospital staff were terrific. Everything was explained nicely so I could understand. Fantastic success.


  • Patient Review 328

    5 out of 5 stars

    Reviewed on February 13, 2021 | Verified Review

    The surgeon is amazing. ?üëè?üëè?üëè Dr. Wallace is the best surgeon


  • Patient Review 329

    5 out of 5 stars

    Reviewed on February 13, 2021 | Verified Review

    Staff and services.


  • Patient Review 330

    5 out of 5 stars

    Reviewed on February 13, 2021 | Verified Review

    Please don't ask


  • Patient Review 331

    5 out of 5 stars

    Reviewed on February 11, 2021 | Verified Review

    Very caring. Best nurses ever. Clesr inderstanding of procedure.


  • Patient Review 332

    5 out of 5 stars

    Reviewed on February 11, 2021 | Verified Review

    Dr. Wallace and Mike (PA) are great with explaining everything.


  • Patient Review 333

    5 out of 5 stars

    Reviewed on February 11, 2021 | Verified Review

    Quality of everyone


  • Patient Review 334

    4.5 out of 5 stars

    Reviewed on February 11, 2021 | Verified Review

    I appreciated Dr. Wallace phone consult and review of my MRI and clearly explaining my options for future surgery, once I have exhausted other remedies, like a steroid injection, which is available to me through my doctor at JOI. I appreciated the followup mailing with detailed information about Microdiscectomy and enjoyed viewed Dr. Wallace’s video on Lumbar Herniation Treatments. Though we have never met, I feel I have made a connection with him and know that I can follow up with him at a later date, if surgery emerges as the course of action. Thank you.


  • Patient Review 335

    2.5 out of 5 stars

    Reviewed on February 10, 2021 | Verified Review

    I don't have enough interaction with your office yet to render a more accurate rating.


  • Patient Review 336

    5 out of 5 stars

    Reviewed on February 07, 2021 | Verified Review

    Just had DBS surgery with Dr Wallace. Waiting now for the second step. Dr Wallace and his team were wonderful!


  • Patient Review 337

    5 out of 5 stars

    Reviewed on February 07, 2021 | Verified Review

    i have had now 4 major surgeries by 2 of your surgeons at Baptist Medical Center and on each occasion found the office responsive, professional and helpful in the process. I woukd recommend this group to anyone.


  • Patient Review 338

    5 out of 5 stars

    Reviewed on February 06, 2021 | Verified Review

    Friendly proffecional grad doing he’d surgery


  • Patient Review 339

    5 out of 5 stars

    Reviewed on February 04, 2021 | Verified Review

    Professional, competent, willing to listen, empathetic


  • Patient Review 340

    5 out of 5 stars

    Reviewed on February 04, 2021 | Verified Review

    The competence of Dr. Wallace and his staff


  • Patient Review 341

    5 out of 5 stars

    Reviewed on February 04, 2021 | Verified Review

    Frank, straight forward information


  • Patient Review 342

    4.5 out of 5 stars

    Reviewed on February 04, 2021 | Verified Review

    The doctor was nice. He answered my questions and explained it well. The facility is good. I will recommend the services of this company.


  • Patient Review 343

    5 out of 5 stars

    Reviewed on February 03, 2021 | Verified Review

    This is a rerun for me. I was very happy the first as I’m sure I will be this time


  • Patient Review 344

    5 out of 5 stars

    Reviewed on February 02, 2021 | Verified Review

    Get back with you in a very short time frame. Very pleasant Dr and staff.


  • Patient Review 345

    5 out of 5 stars

    Reviewed on January 30, 2021 | Verified Review

    Great team of Dr Wallace and PA. As a patient with a debilitating Autoimmune disease and severe spinal issues I tend to be more complicated than the average patient. I saw Dr Wallace more than10 years ago and i am grateful for his diagnosis of my spine problem. He delivered the necessary definitive surgical treatment that helped my immediate issue and ultimately prolonged my own 26 year career as a Health Care Provider. I am certain there is not a more qualified or technically superior Neurosurgeon practicing today. I thank God for him and his team. And I would greatly recommend his services to anyone with spinal issues.


  • Patient Review 346

    5 out of 5 stars

    Reviewed on January 29, 2021 | Verified Review

    The professionalism and great service. Dedication to provide the most current procedures available.


  • Patient Review 347

    5 out of 5 stars

    Reviewed on January 28, 2021 | Verified Review

    Dr wallace was very thorough with his questions. The call was right on time . He also explained my options. I am very pleased .


  • Patient Review 348

    5 out of 5 stars

    Reviewed on January 27, 2021 | Verified Review

    Great doctors and staff.


  • Patient Review 349

    5 out of 5 stars

    Reviewed on January 27, 2021 | Verified Review

    very knowledgeable


  • Patient Review 350

    5 out of 5 stars

    Reviewed on January 26, 2021 | Verified Review

    I liked the helpful staff and when the doctor called me with a scheduled phone appointment his office prepared me In advance by helping me ask for my MRI record ahead of time so the Doctor’s we prepared.


  • Patient Review 351

    5 out of 5 stars

    Reviewed on January 26, 2021 | Verified Review

    Effective teamwork in determining what was the best approach to take with regard to my upper spine/neck area............Very professional!


  • Patient Review 352

    0.5 out of 5 stars

    Reviewed on January 25, 2021 | Verified Review

    Referral sent 10/2/2019. I finally talked to dr 01/4/2021. Sent MRI on the 5th. Still no communication.


  • Patient Review 353

    5 out of 5 stars

    Reviewed on January 24, 2021 | Verified Review

    The professional way you conduct your business.


  • Patient Review 354

    5 out of 5 stars

    Reviewed on January 22, 2021 | Verified Review

    I am extremely pleased so far with the results of my surgery! Dr. Wallace is THE BEST! I was so excited to wake up and be free of pain. I would never consider using any other surgeon. All of the staff at the hospital were outstanding. From Dr. Wallace to his assistant, Mike Seese, to his nurses, anesthesiologist, and nerve monitoring technician.


  • Patient Review 355

    5 out of 5 stars

    Reviewed on January 22, 2021 | Verified Review

    Everyone is very professional and Dr Wallace is the best.


  • Patient Review 356

    5 out of 5 stars

    Reviewed on January 21, 2021 | Verified Review

    The helpful explanations by the doctor.


  • Patient Review 357

    5 out of 5 stars

    Reviewed on January 20, 2021 | Verified Review

    professional staff


  • Patient Review 358

    5 out of 5 stars

    Reviewed on January 20, 2021 | Verified Review

    Even though it was a virtual appointment we felt very informed and important to Dr Wallace...


  • Patient Review 359

    5 out of 5 stars

    Reviewed on January 20, 2021 | Verified Review

    he is a very Dr


  • Patient Review 360

    5 out of 5 stars

    Reviewed on January 19, 2021 | Verified Review

    The doctor presented optiins without being high pressure.


  • Patient Review 361

    5 out of 5 stars

    Reviewed on January 19, 2021 | Verified Review

    Very professional.


  • Patient Review 362

    5 out of 5 stars

    Reviewed on January 16, 2021 | Verified Review

    Dr Wallace and his staff made me feel comfortable before , during and after the surgery. Everything that they projected would happen was as expected. Thank you.


  • Patient Review 363

    0.5 out of 5 stars

    Reviewed on January 16, 2021 | Verified Review

    My Tele-appointment was scheduled for 10:45 am. At 11 am I called to see if my appt was changed and was told no Dr Wallace was running late. At 4:30 pm I called again and was told that it would be checked and someone would call me back. I have not heard from anyone


  • Patient Review 364

    5 out of 5 stars

    Reviewed on January 16, 2021 | Verified Review

    Ask me again after some of this horrific pain subsides.


  • Patient Review 365

    4 out of 5 stars

    Reviewed on January 14, 2021 | Verified Review

    Answer your phone!


  • Patient Review 366

    5 out of 5 stars

    Reviewed on January 14, 2021 | Verified Review

    as far my wife and myself are concerned we would not use any one else for back problems Dr. Wallace is the best doctor in the Jacksonville Fl. area very knowable and very caring to his patience after 10 years of pain my wife is pain free with back problems she is like a new woman after her surgery. as far myself Dr. Wallace has cleaned up my problems 4 times and i would not let anyone else work on my spine. Dr. Wallace PA Michael is the best he is very knowable and is very caring to to patience needs Thank you all at Lyerly Neurosurgery Margaret & Robert Fuller


  • Patient Review 367

    4 out of 5 stars

    Reviewed on January 12, 2021 | Verified Review

    Nobody on the 9th floor knew how to use my husbands bolus feeding tube so i did all feedings and all medication swirls. I was told that only one person could stay with my husband at a time. His aid/live in was on his way to relieve me when I was told that the one person who starts has to stay and no one else is allowed to relieve them due to covid. By the way, at the 2 check-in stations nobody even took my temperature. To end on a good note Nurse Bart or Bert who worked on Thursday, January 7th from 7am to 7pm was wonderful


  • Patient Review 368

    5 out of 5 stars

    Reviewed on January 11, 2021 | Verified Review

    All good


  • Patient Review 369

    5 out of 5 stars

    Reviewed on January 10, 2021 | Verified Review

    Everyone from Dr. Wallace down to the nurses in recovery room were polite, warm, and caring. I had to wait for surgery about 2 and 1/2 hours, which is understandable, however, if my daughter had not been with I would have gone mad! Maybe if there was a TV on or something to read it might take your mind of the sterile room and pending surgery? Please not a complaint, as noted, everyone was just wonderful, but if I had been alone it would have be difficult for me and this was not the first time I have been to the party! DCG


  • Patient Review 370

    5 out of 5 stars

    Reviewed on January 10, 2021 | Verified Review

    You give your patients concise, but complete information, and never pressure them into a decision about surgery. Follow up care is excellent.


  • Patient Review 371

    5 out of 5 stars

    Reviewed on January 06, 2021 | Verified Review

    Expertise and Thoroughness...


  • Patient Review 372

    5 out of 5 stars

    Reviewed on January 05, 2021 | Verified Review

    I am a new patient and only had a telephone conference with Dr. Wallace. I know things are difficult during these times but my first appointment had to be changed because Dr. Wallace was given my wife's phone number to call instead of mine and she didn't answer the call. My second appointment was changed due the doctor not being available. The third appointment worked out just fine as Dr. Wallace was given the correct phone number. I do wish the phone number in my records would be corrected to show my phone number as the one to call. I was impressed with my conference call with Dr. Wallace and will wait patiently for confirmation on my appointment to get a myelogram with ct scan. I know Dr. Wallace will call just as soon as he receives the results of the myelogram with ct scan and let me know what he advises.


  • Patient Review 373

    5 out of 5 stars

    Reviewed on January 05, 2021 | Verified Review

    Dr. Wallace is wonderful. He explained everything he saw on my MRI so that I could understand. He asked about my symptoms and discussed what surgery he would perform if my pain returns. For now, he said I do not need surgery. What a blessing to have Dr. Wallace as my doctor! Thank you so much!


  • Patient Review 374

    5 out of 5 stars

    Reviewed on January 05, 2021 | Verified Review

    Previously was under the care of Dr Wallace. Quick response to request for opinion for further treatment. Respect for Dr.


  • Patient Review 375

    5 out of 5 stars

    Reviewed on January 05, 2021 | Verified Review

    Everyone is friendly my doctor doesn’t jump to conclusions


  • Patient Review 376

    5 out of 5 stars

    Reviewed on December 17, 2020 | Verified Review

    Great doctors and a well run clinic.


  • Patient Review 377

    5 out of 5 stars

    Reviewed on December 17, 2020 | Verified Review

    The quick response from the office staff was refreshing and encouraging! My consult with Dr. Wallace was timely, thorough, and Informational. He was patiently answered my questions, explained my options, and made a plan, with information that I could follow-up with a Pain-Managment group if I felt I needed it. Dr. Wallace was referred to me by my Primary Physician, Dr. Michael Yorio. He will be quite pleased that things worked out so well for me. Thank You for your professionalism, and care for your patients.


  • Patient Review 378

    5 out of 5 stars

    Reviewed on December 14, 2020 | Verified Review

    Honest, professional and Dr. Wallace took the time to review my MRI with me. Although I am not in need of any treatment at this time I can call him any time in the future for advise. Thank you!


  • Patient Review 379

    5 out of 5 stars

    Reviewed on December 13, 2020 | Verified Review

    everything first off Dr Wallace has my complete confidence staff is excellent as well first class care


  • Patient Review 380

    5 out of 5 stars

    Reviewed on December 12, 2020 | Verified Review

    I felt like everyone was informative and open to answering questions without pressuring me for decisions.


  • Patient Review 381

    5 out of 5 stars

    Reviewed on December 11, 2020 | Verified Review

    Dr. Wallace was very kind, extremely knowledgeable and is and excellent communicator. Appreciate the quality of his care. Thank you!


  • Patient Review 382

    5 out of 5 stars

    Reviewed on December 03, 2020 | Verified Review

    I believe Dr. Wallace is one of the best Doctors in his field


  • Patient Review 383

    5 out of 5 stars

    Reviewed on December 02, 2020 | Verified Review

    Dr Wallace is someone who I have a lot of confidence in.


  • Patient Review 384

    5 out of 5 stars

    Reviewed on December 02, 2020 | Verified Review

    Dr Wallace is very dedicated to is patients. He only has their best interest at heart. I have had spinal surgery from him in the past and comfortable knowing he will help me with my next surgery. As to his staff I have never had a problem that has not been handled within five minutes of my call. Everyone on his staff is kind and there for you if you should have any needs. I absolutely recommend Dr Wallace and his staff should you be looking for a surgeon you can count on.


  • Patient Review 385

    5 out of 5 stars

    Reviewed on December 02, 2020 | Verified Review

    efficiency


  • Patient Review 386

    5 out of 5 stars

    Reviewed on December 02, 2020 | Verified Review

    Dr. Bradley Wallace


  • Patient Review 387

    5 out of 5 stars

    Reviewed on November 26, 2020 | Verified Review

    Everyone was so professional and took great care of me.


  • Patient Review 388

    5 out of 5 stars

    Reviewed on November 19, 2020 | Verified Review

    I liked being contacted by dr Wallace as I couldn’t be at the hospital for my husbands surgery he made me feel at ease !


  • Patient Review 389

    5 out of 5 stars

    Reviewed on November 18, 2020 | Verified Review

    Everyone seems to be caring and understanding of the patents needs.


  • Patient Review 390

    5 out of 5 stars

    Reviewed on November 18, 2020 | Verified Review

    Doctor was very honest with me and explained to me my options.


  • Patient Review 391

    5 out of 5 stars

    Reviewed on November 18, 2020 | Verified Review

    Dr Wallace was extremely professional and knowledgeable about the back pains and causes I am experiencing -- It was also comforting he suggested a go slow approach on any operative solution for the next year or so -- I will continue with all the ideas he presented for a better less painful life for the months ahead


  • Patient Review 392

    5 out of 5 stars

    Reviewed on November 18, 2020 | Verified Review

    Great Dr Wallace and team!


  • Patient Review 393

    5 out of 5 stars

    Reviewed on November 18, 2020 | Verified Review

    Professionalism, quick responsiveness.


  • Patient Review 394

    5 out of 5 stars

    Reviewed on November 16, 2020 | Verified Review

    I like my doctor, Gregory Wallace. Also was very pleased with the efficacy of the tele health appointment I had with him.


  • Patient Review 395

    5 out of 5 stars

    Reviewed on November 15, 2020 | Verified Review

    The staff is very professional, accommodating and knowledgeable. I felt secure in the care of my health with the Lyerly facility. Thank you, Sincerely, Janice,


  • Patient Review 396

    5 out of 5 stars

    Reviewed on November 14, 2020 | Verified Review

    The surgeons take time going over case, options and questions. You don't feel rushed and lots of videos and information provided


  • Patient Review 397

    5 out of 5 stars

    Reviewed on November 13, 2020 | Verified Review

    Dr Wallace takes time to review the MRI before talking with me. He listens to my concerns and does not try to influence my decision. I have seen Dr.Wallace in person twice and last time had discussions / consultation on the phone. Hw is awaiting ny decision whether to have the operation.


  • Patient Review 398

    4.5 out of 5 stars

    Reviewed on November 13, 2020 | Verified Review

    Care and concern of Dr Bradley Wallace.


  • Patient Review 399

    2.5 out of 5 stars

    Reviewed on November 13, 2020 | Verified Review

    No real experience beyond phone consult. Experiencing constant pain and disappointed that earliest appointment is January 28. Happy to review after procedure is complete.


  • Patient Review 400

    5 out of 5 stars

    Reviewed on November 13, 2020 | Verified Review

    Dr called when scheduled, went over all information about surgery that I need to know. Kelly followed up w a phone call, letting me know what was next. So far, great group to work with!


  • Patient Review 401

    5 out of 5 stars

    Reviewed on November 12, 2020 | Verified Review

    Dr Wallace and his staff were amazing throughout my whole procedure. Very kind, courteous, informative, and helpful.


  • Patient Review 402

    5 out of 5 stars

    Reviewed on November 12, 2020 | Verified Review

    Dr Wallace explaining the surgery in detail


  • Patient Review 403

    5 out of 5 stars

    Reviewed on November 06, 2020 | Verified Review

    Very organized and professional office staff. Amazing physicians.


  • Patient Review 404

    5 out of 5 stars

    Reviewed on November 06, 2020 | Verified Review

    Doctor took him time explaining back pain and what he could do to relieve the pain very thorough


  • Patient Review 405

    5 out of 5 stars

    Reviewed on November 05, 2020 | Verified Review

    I was very I,pressed with the doctor. The staff is very helpful and patient.


  • Patient Review 406

    5 out of 5 stars

    Reviewed on November 05, 2020 | Verified Review

    I loved that Dr. WALLACE TOOK THE TIME TO SEE ME IN PRE-OP. ENCOURAGED ME THAT SUEGERY WAS GOING TO HELP ME. THE SURGICAL GUY I TALKED TO AT YOUR OFFICES ON CALLS WAS VERY PLEASANT AND HELPFUL, ALWAYS. Thank you for your help. Its a very busy office. So, in saying this i have a patient suggestion. Hire me to assure patients get royal treatment when entering your door. Comfort recliners for patient while waiting. Snack bar/coffee water bar. Soothing surroundings with fish tank are a few things that speak mountains to people.


  • Patient Review 407

    5 out of 5 stars

    Reviewed on November 01, 2020 | Verified Review

    Very helpful and responsive. You came highly recommended and have lived up to your reputation!


  • Patient Review 408

    5 out of 5 stars

    Reviewed on October 30, 2020 | Verified Review

    The fact there is hope for less pain in life. So far excellent service.


  • Patient Review 409

    4.5 out of 5 stars

    Reviewed on October 27, 2020 | Verified Review

    I’m feeling a lot better than I did before coming to Lyerly


  • Patient Review 410

    5 out of 5 stars

    Reviewed on October 25, 2020 | Verified Review

    Everything was laid out by the physicians. I was very confident of the outcome because of their manner and explanations.


  • Patient Review 411

    5 out of 5 stars

    Reviewed on October 21, 2020 | Verified Review

    Dr Wallace was really a professional great person to talk to. He listened to me and made me feel very very important. Thank God we still have some doctors that care like him. ?üíØ?üíØ?üíØ?üíØ?üíØ?üíØ?üíØ?üíØ?üíØ?üíØ?üíØ?üíØ?üíØ


  • Patient Review 412

    5 out of 5 stars

    Reviewed on October 21, 2020 | Verified Review

    Dr Bradley Wallace is easy to understand and has excellent bedside manner. The staff supporting him are friendly and professional.


  • Patient Review 413

    5 out of 5 stars

    Reviewed on October 21, 2020 | Verified Review

    Dr. Wallace answered All of y questions and I am no longer afraid of having back surgery.


  • Patient Review 414

    5 out of 5 stars

    Reviewed on October 17, 2020 | Verified Review

    Precise info and attention to detail


  • Patient Review 415

    5 out of 5 stars

    Reviewed on October 16, 2020 | Verified Review

    I consulted with Dr. Wallace for a second opinion on my lumbar stenosis. Dr. Wallace called me on time and spent as much time as I needed to ask questions and he fully answered those questions. I also appreciate the educational videos provided.


  • Patient Review 416

    5 out of 5 stars

    Reviewed on October 15, 2020 | Verified Review

    Dr. Brad Wallace is a Miracle Worker. He was able to completely remove my pain with a single surgery.


  • Patient Review 417

    2.5 out of 5 stars

    Reviewed on October 15, 2020 | Verified Review

    I enjoyed taking with Dr. Wallace, but would have preferred in-person appointment. Have not heard from Kelly re: scheduling or video link. So I really haven't made any progress toward taking care of my problem,.


  • Patient Review 418

    2 out of 5 stars

    Reviewed on October 14, 2020 | Verified Review

    Improve phone response. Timing. Bettet and quicker timing for doctor appointments


  • Patient Review 419

    5 out of 5 stars

    Reviewed on October 14, 2020 | Verified Review

    Very thorough and exemplary service.


  • Patient Review 420

    5 out of 5 stars

    Reviewed on October 14, 2020 | Verified Review

    Thorough, timely, informative, professional.


  • Patient Review 421

    5 out of 5 stars

    Reviewed on October 14, 2020 | Verified Review

    Friendly, professional environment


  • Patient Review 422

    2.5 out of 5 stars

    Reviewed on October 14, 2020 | Verified Review

    I have only spoken to ONE person at Lyerly Neurosurgery. (The doctor for a second option) I do not feel one way or the other about a recommendation to someone else.


  • Patient Review 423

    5 out of 5 stars

    Reviewed on October 14, 2020 | Verified Review

    The Doctor was reassuring.


  • Patient Review 424

    5 out of 5 stars

    Reviewed on October 14, 2020 | Verified Review

    Knowledgeable doctors and staff. Very courteous


  • Patient Review 425

    5 out of 5 stars

    Reviewed on October 11, 2020 | Verified Review

    Quick response!


  • Patient Review 426

    5 out of 5 stars

    Reviewed on October 11, 2020 | Verified Review

    Great Doctors GREAT STAFF GREAT PA'S ALSO YOUR SCHEDULING DEPT IS GREAT PEOPLE YOUR TRULY CONRAD WINDHAMZ


  • Patient Review 427

    5 out of 5 stars

    Reviewed on October 09, 2020 | Verified Review

    Everyone was pleasant and efficient. They keep you inform with letter after letter. Surgery was yesterday and all went well. Originally thought to spent one night in hospital for a drain tube, but wasn't needed and was released the same day as surgery. Have already recommended two friends..


  • Patient Review 428

    5 out of 5 stars

    Reviewed on October 08, 2020 | Verified Review

    Excellent medical treatment from initial contact, consultation, scheduled surgery, explanation of and preparation for the procedure, directions to Hospital, pre and post operation briefing etc. Everything done in an efficient, timely manner at the highest level by a knowledgeable well trained, highly professional medical staff.


  • Patient Review 429

    5 out of 5 stars

    Reviewed on October 07, 2020 | Verified Review

    Competent professionals at every level of interaction with Lyerly. Have had two surgeries and was treated extremely well both times by everyone. Doctor Wallace is GREAT, as are all his people on the staff. I am thankful that Lyerly is here in our area.


  • Patient Review 430

    5 out of 5 stars

    Reviewed on October 04, 2020 | Verified Review

    Top notch and skilled surgical team!!


  • Patient Review 431

    5 out of 5 stars

    Reviewed on October 02, 2020 | Verified Review

    Dr Wallace very polite and knowledgeable. Would take time to listen to me explain my symptoms. Ones handling appointment also very courteous and competent.


  • Patient Review 432

    5 out of 5 stars

    Reviewed on October 02, 2020 | Verified Review

    I had a telephone call, the doctor was very courteous and answered any questions I had.


  • Patient Review 433

    0.5 out of 5 stars

    Reviewed on August 30, 2020 | Verified Review

    None


  • Patient Review 434

    5 out of 5 stars

    Reviewed on August 27, 2020 | Verified Review

    The two doctors I've had interactions with have been patient and explained the situation in terms I could understand - Dr. Wallace and Dr. Shaw. The support staff have been helpful and efficient. Thank you.


  • Patient Review 435

    4.5 out of 5 stars

    Reviewed on August 27, 2020 | Verified Review

    Well planned and acted on.


  • Patient Review 436

    5 out of 5 stars

    Reviewed on August 26, 2020 | Verified Review

    Attentive and quick response. Informative to problems in an understanding way.


  • Patient Review 437

    4 out of 5 stars

    Reviewed on August 25, 2020 | Verified Review

    All good, no complaints.


  • Patient Review 438

    1.5 out of 5 stars

    Reviewed on August 22, 2020 | Verified Review

    Change of original surgery date, After the surgery, the night nurse gave me a narcotic pain killer that caused me to have hallucinations, confusion, and fear for my life. What can you do......... Council staff on use of narcotic pain killers.


  • Patient Review 439

    5 out of 5 stars

    Reviewed on August 21, 2020 | Verified Review

    I appreciated the thoroughness of Dr. Wallace's review of my records as well as his recommendations.


  • Patient Review 440

    5 out of 5 stars

    Reviewed on August 20, 2020 | Verified Review

    Prompt review of my MRI. Spoke with Dr. within a week.


  • Patient Review 441

    5 out of 5 stars

    Reviewed on August 17, 2020 | Verified Review

    Professionnalism and competence


  • Patient Review 442

    5 out of 5 stars

    Reviewed on August 14, 2020 | Verified Review

    The staff is great and Dr. Wallace is a Great Surgeon and very easy to talk with


  • Patient Review 443

    5 out of 5 stars

    Reviewed on August 14, 2020 | Verified Review

    Patient Care


  • Patient Review 444

    5 out of 5 stars

    Reviewed on August 14, 2020 | Verified Review

    Great discussion of my spinal issues and possible courses of action.


  • Patient Review 445

    5 out of 5 stars

    Reviewed on August 13, 2020 | Verified Review

    nothing now


  • Patient Review 446

    3 out of 5 stars

    Reviewed on August 11, 2020 | Verified Review

    Train your telephone people to listen and try to help your patients. They just mouth canned responses without any critical thought or empathy. When I asked if your office needed the MRI with or without their responce was "since we are not ordering it, your doctor will have to decide".


  • Patient Review 447

    5 out of 5 stars

    Reviewed on August 08, 2020 | Verified Review

    Dr. Wallace is a professional and kind, man. The entire nursing staff was commendable. Lyerly deserves its' great reputation.


  • Patient Review 448

    0 out of 5 stars

    Reviewed on August 07, 2020 | Verified Review

    I was told my surgery would be on 3 Aug, called and told to do phone contact on 31 Jul prior to scheduling surgery. I was told someone would call to set up surgery, I haven't heard a word from anyone. I have been in intense pain for over a year, TIRED of being jacked around and lied to.


  • Patient Review 449

    5 out of 5 stars

    Reviewed on August 05, 2020 | Verified Review

    I was always kept informed. Made me feel like a valued patient and displayed compassion and empathy.


  • Patient Review 450

    5 out of 5 stars

    Reviewed on August 01, 2020 | Verified Review

    Dr. Wallace was very responsive and affirming. He is always so good with explaining the next steps. Excellent as always.


  • Patient Review 451

    5 out of 5 stars

    Reviewed on July 31, 2020 | Verified Review

    Very good


  • Patient Review 452

    4 out of 5 stars

    Reviewed on July 30, 2020 | Verified Review

    I haven't been in your office. Only communicated with you by phone.


  • Patient Review 453

    5 out of 5 stars

    Reviewed on July 29, 2020 | Verified Review

    Professional and personable staff. Very informative about my procedure.


  • Patient Review 454

    5 out of 5 stars

    Reviewed on July 25, 2020 | Verified Review

    Dr. Wallace is outstanding. Also, our experience with them showed that they are very well organized and very efficient.


  • Patient Review 455

    5 out of 5 stars

    Reviewed on July 22, 2020 | Verified Review

    Very professional.


  • Patient Review 456

    2.5 out of 5 stars

    Reviewed on July 20, 2020 | Verified Review

    I haven’t been able to see a dr he’s been extremely busy I prefer face to face visits


  • Patient Review 457

    5 out of 5 stars

    Reviewed on July 19, 2020 | Verified Review

    Dr. Wallace is an excellent doctor. He explains what is to be done in clear terms and patiently answers questions. I have already recommended him to a friend.


  • Patient Review 458

    5 out of 5 stars

    Reviewed on July 17, 2020 | Verified Review

    Very efficient, professional, and courteous. Dr. Wallace is exceptional.


  • Patient Review 459

    5 out of 5 stars

    Reviewed on July 16, 2020 | Verified Review

    Best doctors!


  • Patient Review 460

    5 out of 5 stars

    Reviewed on July 15, 2020 | Verified Review

    Dr. Wallace is responsive to questions, compassionate, accessible, professional, and extremely skilled surgeon.


  • Patient Review 461

    5 out of 5 stars

    Reviewed on July 14, 2020 | Verified Review

    Going to a surgeon is scary enough, yet this is the most calm and peaceful experience I have ever had knowing I had to discuss a very serious surgery. Dr. Wallace is the best and everyone in the office treated me so well. Totally kind, professional, considerate and I will be recommending the Lyerly group to anyone I talk to that needs help.


  • Patient Review 462

    4.5 out of 5 stars

    Reviewed on July 14, 2020 | Verified Review

    I have much confidence in Dr Wallace. He’s performed many surgeries on my son, husband, mother, and brother. Nothing but the very best care from him. My only concern is his MA Kelley, following through on setting up appointments outside the practice, returning phone calls. I feel like she drops the ball a lot.


  • Patient Review 463

    5 out of 5 stars

    Reviewed on July 11, 2020 | Verified Review

    I like that your team spent the time to explain my options.


  • Patient Review 464

    2.5 out of 5 stars

    Reviewed on July 11, 2020 | Verified Review

    Problem not solved


  • Patient Review 465

    5 out of 5 stars

    Reviewed on July 10, 2020 | Verified Review

    An all around excellent expierience.


  • Patient Review 466

    4 out of 5 stars

    Reviewed on July 05, 2020 | Verified Review

    move somewere more convenient


  • Patient Review 467

    5 out of 5 stars

    Reviewed on July 04, 2020 | Verified Review

    Promptness. Listening to patients concerns. Thoroughness of explanation of medical procedures.


  • Patient Review 468

    5 out of 5 stars

    Reviewed on July 03, 2020 | Verified Review

    You have the best doctor, Dr. Wallace, in Jacksonville. Your staff has been very helpful answering my questions and concerns I am having after my surgery. I appreciate their prompt response when asking for help.


  • Patient Review 469

    5 out of 5 stars

    Reviewed on July 02, 2020 | Verified Review

    Very through and easy to understand procedure and other option for pain management. Disappointed I have to wait for 2 months to have the procedure.


  • Patient Review 470

    3 out of 5 stars

    Reviewed on July 02, 2020 | Verified Review

    The Dr. And nurse were not very friendly. I felt rushed and I felt like I could not ask questions about other issues I had with my back.


  • Patient Review 471

    5 out of 5 stars

    Reviewed on June 30, 2020 | Verified Review

    Very friendly and helpful staff. Directions and information concerning office were most helpful. Dr. Wallace is very professional and gave me a lot of confidence in his ability to help me with my back problems. I'm sure with his guidance and skill, I will be able to reach my goals of reduced pain and hopefully drug free. Thanks for all you do.


  • Patient Review 472

    5 out of 5 stars

    Reviewed on June 30, 2020 | Verified Review

    Dr Wallace was very informative about my medical issue. He took the time to explain my problem and the solution. Staff was pleasant.


  • Patient Review 473

    5 out of 5 stars

    Reviewed on June 27, 2020 | Verified Review

    Complete explanation of the damage done and surgery required to repair it. Genuine concern for the patients comfort. Dr Wallace has a great bedside manor.


  • Patient Review 474

    5 out of 5 stars

    Reviewed on June 25, 2020 | Verified Review

    That your staff is very professional and 100% meaning full for me to do what they've done for me throw my back surgeries and how they've always been there for me and dr. Wallace himself being the best surgeon that ever had done work on me and I will always keep him to be my surgeon I keep doing work on my back as long as it needs to be. Lyerly Neurosurgery is the best Surgical Center that I would recommend to anybody to do work for them on their back or nerves they did a lot of good for me in the last few months to get me to where I need to be today and for August 4th thank you guys love you can't ask for anything more from you guys.!!!!!


  • Patient Review 475

    5 out of 5 stars

    Reviewed on June 25, 2020 | Verified Review

    Dr Wallace was thorough as he reviewed my MRI results and explained my options.


  • Patient Review 476

    5 out of 5 stars

    Reviewed on June 23, 2020 | Verified Review

    Everyone was nice and accommodating.


  • Patient Review 477

    5 out of 5 stars

    Reviewed on June 17, 2020 | Verified Review

    Efficient operation. Very courteous people. Well qualified and experienced staff you can rely on for the delicate surgery.


  • Patient Review 478

    5 out of 5 stars

    Reviewed on June 16, 2020 | Verified Review

    Dr wallace


  • Patient Review 479

    5 out of 5 stars

    Reviewed on June 13, 2020 | Verified Review

    Friendly, professional staff. Procedure was thoroughly explained by the Doctor. Scheduling and admission went very smoothly. In hospital followup was very informative and supportive.


  • Patient Review 480

    5 out of 5 stars

    Reviewed on June 10, 2020 | Verified Review

    I like the doctors (Wallace) and nurses Kathy , Daryl, Brenda, Vanessa, Frann (pre-op) Aubree and if I’m missing anyone some of my visit was blurry. Even waiting 3 hrs after my prep for my procedure they calmed my nerves and Dr Wallace came in and apologized to me personally.


  • Patient Review 481

    5 out of 5 stars

    Reviewed on June 09, 2020 | Verified Review

    You guys did a great job. Thanks for fixing my back!!!


  • Patient Review 482

    5 out of 5 stars

    Reviewed on June 09, 2020 | Verified Review

    Under the circumstances the service was friendly, professional and enjoyable.


  • Patient Review 483

    5 out of 5 stars

    Reviewed on June 09, 2020 | Verified Review

    Pleasant, efficient and informative


  • Patient Review 484

    5 out of 5 stars

    Reviewed on June 06, 2020 | Verified Review

    Doctors and nurses ,customer service.


  • Patient Review 485

    5 out of 5 stars

    Reviewed on June 05, 2020 | Verified Review

    Personal attention, pre op, operation. Post op. Dr Brad Wallace is the best.


  • Patient Review 486

    5 out of 5 stars

    Reviewed on June 04, 2020 | Verified Review

    Dr. Wallace and his staff are caring and professional. Great team.


  • Patient Review 487

    5 out of 5 stars

    Reviewed on June 04, 2020 | Verified Review

    The doctors and staff at Lyerly are top notch. They are very conservative and don’t necessarily think surgery first. They are very compassionate and professional in all their dealings. Two thumbs way up!


  • Patient Review 488

    5 out of 5 stars

    Reviewed on June 04, 2020 | Verified Review

    Everything was so professional and geared to safety for COVID19. Dr. Wallace was thoughtful, caring and willing to try alternative therapies before surgery. Very pleased!


  • Patient Review 489

    5 out of 5 stars

    Reviewed on June 03, 2020 | Verified Review

    Very, very professional! The staff were so kind!


  • Patient Review 490

    5 out of 5 stars

    Reviewed on June 03, 2020 | Verified Review

    Considering all the regulations due to the coronoa virus I would say that I liked all the staff at Liverly. Everyone was friendly and Dr. Wallace was pleasant. He explained what my surgery would entail.


  • Patient Review 491

    5 out of 5 stars

    Reviewed on June 03, 2020 | Verified Review

    Everything!


  • Patient Review 492

    5 out of 5 stars

    Reviewed on May 31, 2020 | Verified Review

    PROFESSION TREATMENT WITH SUPER EMPLOYEES AND, YES THE FOOD WAS GOOD TOO!


  • Patient Review 493

    5 out of 5 stars

    Reviewed on May 30, 2020 | Verified Review

    That I can have total faith in Dr Bradley Wallace. His PA’s are tremendous and keep the Dr. in the surgery theater. Staff is great and I really like Kelli. TOP NOTCH ALL THE WAY.


  • Patient Review 494

    4 out of 5 stars

    Reviewed on May 29, 2020 | Verified Review

    Too early in the process to make a fair evaluation


  • Patient Review 495

    5 out of 5 stars

    Reviewed on May 29, 2020 | Verified Review

    Friendly, clean & beautiful, Great care!


  • Patient Review 496

    5 out of 5 stars

    Reviewed on May 29, 2020 | Verified Review

    Dr. Wallace is professional, explains what needs to be done and follows up post-op in the hospital to tell you how you did and what to expect. There were no complications with my “complicated” surgery.


  • Patient Review 497

    5 out of 5 stars

    Reviewed on May 28, 2020 | Verified Review

    Very responsive, knowledgeable, friendly. Explanations of diagnoses were simple and direct.


  • Patient Review 498

    5 out of 5 stars

    Reviewed on May 27, 2020 | Verified Review

    Grat people, brilliant (Wallace) nuerosurgeon, wonderful support staff.


  • Patient Review 499

    5 out of 5 stars

    Reviewed on May 23, 2020 | Verified Review

    Dr. Wallace personally telephoned me to discuss my medical issues.


  • Patient Review 500

    5 out of 5 stars

    Reviewed on May 22, 2020 | Verified Review

    Dr Wallace performed my 3rd back surgery in 2009. And I came out feeling like a new woman after I healed in a very short time. Dr Wallace will not just do a back surgery, unless he's 100% sure that is what's needed to fix your problem! And after that surgery, I was able to go back to work and raise my young son, and be a normal, productive, member of society again! And got off all the pain meds that I did need prior. I highly recommend Dr Wallace and his team. As they have approximately 17 years of schooling. They are THE TOP DOCTORS! I unfortunately need a 4th surgery, now in 2020 and I came straight back to Dr Wallace!!! I promise you'll feel the same way as I do. And they're bedside manner is amazing, compared to a lot of other Doctors. They're busy, but so worth the wait!!! I trust him and all of his staff!!!


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