James Waler, MD Office and Other Patient Information
Primary Office
Office 1: Baptist Primary Care
, Jacksonville, FL 32211
904.390.7508
Book an appointment online
Patient Reviews
All reviews have been submitted by patients after seeing the provider. Actual comments are displayed while preserving patient confidentiality.
Reviews (82)
SORT BY
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Patient Review 1
3.8 out of 5 stars
Reviewed on February 12, 2024 | Verified Review
Majority of the staff were kind and professional. My only inconvenience is one of the women who were registering patients. She was quite condescending towards a Muslim couple who were trying to check in. There???s signs everywhere about patient privacy but apparently that doesn???t apply to the older lady checking them in. She was loud when she asked ???you don???t have insurance?!??? ???We don???t take that!???. Just rude overall towards many. Minutes later, I noticed she continued to speak loud about everyone???s business who would approach her to ask question. I???ve worked for customer service for 20 years and I haven???t seen someone treat patients that way in the medical field. She may need some training or need to be corrected.
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Patient Review 2
5 out of 5 stars
Reviewed on January 25, 2024 | Verified Review
Staff is so friendly. After 17 years they???ve become family!!
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Patient Review 3
5 out of 5 stars
Reviewed on January 13, 2024 | Verified Review
My son is 16 and an IBD Patient. He was admitted into the hospital on 1-3-24 and discharged with an NG tube on 1-8-24. Our hospital stay with Wolfson's was horrible, plagued with many doctors that were conniving and unprofessional. My son was hurt, upset, and angry when we left the hospital. We had been in the middle of trying to find a new primary for him prior to be admitted as Mayo Clinic didn't seem to be really doing anything. We called Baptist and explained our situation and they called Dr. Waler's office and were able to get us in to see him since it was important for James to follow up with someone once we left the hospital. Dr. Waler is a remarkable human being! He took the time to get to know us, find out the situation, and ask questions. He gave us information and answered our questions. Above all he was polite, compassionate, understanding, and very professional. After having such a horrible experience at the hospital, I cannot even begin to express how much we needed someone like Dr. Waler at that very moment in time. He gave comfort to us and gave my family some hope that there are still good doctors out there that care and can be trusted and counted on. We are very thankful that we were connected with him and will be continuing to see him for our son.
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Patient Review 4
5 out of 5 stars
Reviewed on January 11, 2024 | Verified Review
Everyone is extremely friendly
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Patient Review 5
5 out of 5 stars
Reviewed on December 24, 2023 | Verified Review
It???s the best team !
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Patient Review 6
5 out of 5 stars
Reviewed on December 17, 2023 | Verified Review
Well we've always loved Dr. Waler. He's the absolute best. Not to mention the nurses are amazing.
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Patient Review 7
5 out of 5 stars
Reviewed on December 14, 2023 | Verified Review
It is very quiet and workers very helpful and positive personality.
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Patient Review 8
5 out of 5 stars
Reviewed on December 14, 2023 | Verified Review
Excellent pediatric office, both of my kids are always well taken care of.
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Patient Review 9
5 out of 5 stars
Reviewed on December 08, 2023 | Verified Review
The doctor listen to my concerns. Gave information that was extremely helpful. The doctor gave me comfort because I didn???t know who to go about helping my daughter.
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Patient Review 10
5 out of 5 stars
Reviewed on December 07, 2023 | Verified Review
Dr. Waller and staff are amazingly kind and helpful. We love them!
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Patient Review 11
5 out of 5 stars
Reviewed on December 07, 2023 | Verified Review
The Staff is very friendly and the office is well kept. Dr. Waler is the BEST!
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Patient Review 12
5 out of 5 stars
Reviewed on December 07, 2023 | Verified Review
Love this office. The staff is great, the doctors are amazing... Doctor Waler is an amazing pediatrician, I've been coming here for 21 years. They are remodeling the offices just a little sad the painting in the rooms are gone.
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Patient Review 13
5 out of 5 stars
Reviewed on December 04, 2023 | Verified Review
Dr. Waler is very caring and has a lot of knowledge. Answers all the questions patiently that my kids have.
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Patient Review 14
5 out of 5 stars
Reviewed on November 30, 2023 | Verified Review
The Dr. and the nurses are really good. They make the experience easy.
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Patient Review 15
5 out of 5 stars
Reviewed on November 30, 2023 | Verified Review
We love Dr Waler at Baptist Regency Jax Fl
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Patient Review 16
5 out of 5 stars
Reviewed on November 20, 2023 | Verified Review
professionalism and hospitality
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Patient Review 17
5 out of 5 stars
Reviewed on October 12, 2023 | Verified Review
Always clean and friendly people. Love Dr. Waler.
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Patient Review 18
4.6 out of 5 stars
Reviewed on October 12, 2023 | Verified Review
Staff was very professional, courteous, and helpful!
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Patient Review 19
5 out of 5 stars
Reviewed on October 05, 2023 | Verified Review
We just switched pediatricians after 14 years. Our previous one was very difficult to get a hold of or schedule appointments with. This office was easy to work with & very little wait time. Dr. Waler was patient with my 2 boys & spent ample Ron???s getting to know them. Very pleased.
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Patient Review 20
5 out of 5 stars
Reviewed on September 24, 2023 | Verified Review
They are very informative. I never feel like I am "just another appointment".
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Patient Review 21
5 out of 5 stars
Reviewed on August 27, 2023 | Verified Review
Everyone is friendly and efficient! I called to say I???d be a few minutes late and the nurse that answered was so kind about it. Made this rushed, working mom feel so much better. I loved Dr. Edralin and I love Dr. Waler. They???ve always provided excellent healthcare for my son.
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Patient Review 22
5 out of 5 stars
Reviewed on July 30, 2023 | Verified Review
Good staff
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Patient Review 23
5 out of 5 stars
Reviewed on July 28, 2023 | Verified Review
Friendly staff
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Patient Review 24
5 out of 5 stars
Reviewed on July 20, 2023 | Verified Review
Been going there for 30 years
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Patient Review 25
5 out of 5 stars
Reviewed on July 13, 2023 | Verified Review
Dr Waler is and has been an amazing pediatrician!
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Patient Review 26
4.6 out of 5 stars
Reviewed on July 09, 2023 | Verified Review
Very friendly staff and very quick.
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Patient Review 27
4.6 out of 5 stars
Reviewed on July 08, 2023 | Verified Review
Nurses and Dr Waller recognize my children and ask about the others that aren???t there. See to care about them.
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Patient Review 28
5 out of 5 stars
Reviewed on June 23, 2023 | Verified Review
We love Dr. Waler! We have been going to him for 11 years and he always provides the best thorough care. The office staff is always freindly and helpful. They are always running on time and are quick to get you in for a sick visit.
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Patient Review 29
5 out of 5 stars
Reviewed on May 26, 2023 | Verified Review
Dr Waler is the best
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Patient Review 30
5 out of 5 stars
Reviewed on April 24, 2023 | Verified Review
Dr Waler is the best.
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Patient Review 31
5 out of 5 stars
Reviewed on April 13, 2023 | Verified Review
Great People.
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Patient Review 32
5 out of 5 stars
Reviewed on April 11, 2023 | Verified Review
Front desk staff is always friendly and polite! Medical staff listens well, pays attention and never ever makes us feel rushed.
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Patient Review 33
5 out of 5 stars
Reviewed on April 10, 2023 | Verified Review
Friendly, address concerns & explain, get appointments when needed, follow up well from calls.
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Patient Review 34
5 out of 5 stars
Reviewed on April 06, 2023 | Verified Review
Everything. Friendly staff, amazing doctors, location.
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Patient Review 35
5 out of 5 stars
Reviewed on March 18, 2023 | Verified Review
Dr. Waller is a wonderful doctor
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Patient Review 36
5 out of 5 stars
Reviewed on March 18, 2023 | Verified Review
Service of excellence. Excellent doctor.
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Patient Review 37
5 out of 5 stars
Reviewed on March 02, 2023 | Verified Review
The staff is very friendly and very patient with my 21 month old who is not a fan of doctors visits
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Patient Review 38
5 out of 5 stars
Reviewed on July 31, 2022 | Verified Review
Dr. Waler is the absolute best!
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Patient Review 39
5 out of 5 stars
Reviewed on July 30, 2022 | Verified Review
We had an excellent experience We saw the doctor quick. The doctor gave us an excellent service
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Patient Review 40
5 out of 5 stars
Reviewed on July 30, 2022 | Verified Review
Dr. Waler is the absolute best pediatrician. I???ve had a child seeing him as their doctor for nearly 25 years. The office staff and nurses are amazing too!
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Patient Review 41
5 out of 5 stars
Reviewed on June 09, 2022 | Verified Review
So caring and patient.
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Patient Review 42
5 out of 5 stars
Reviewed on May 07, 2022 | Verified Review
Dr Waler and all the staff are amazing! So friendly and accommodating.
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Patient Review 43
5 out of 5 stars
Reviewed on April 13, 2022 | Verified Review
Dr Waler is an excellent dr, very professional and kindly. All the staff that I interacted with were very nice
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Patient Review 44
1.8 out of 5 stars
Reviewed on March 20, 2022 | Verified Review
The dr wrote my son???s prescription for name brand only and my pharmacy only had generic. No one would answer the phone so I had to drive back to request the Dr amend the Rx. A nurse came out abc said ???just give your son 4 Advil??? it???s the same thing. I responded that I???d prefer to follow the Dr???s recommendation and also have my insurance cover the medicine. She said ???oh it???s like $8 at target but fine you can wait. He???s with a patient.??? Taking my son to the ER was an emotional, stressful and expensive process. It seemed inappropriate to be belittled for requesting the Dr to amend his Rx and follow his orders. The Dr and other staff were professional and caring, however I???d prefer to go somewhere else should I have an emergency in the future.
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Patient Review 45
5 out of 5 stars
Reviewed on February 21, 2022 | Verified Review
The Doctors and Staff are very friendly and professional.
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Patient Review 46
5 out of 5 stars
Reviewed on January 21, 2022 | Verified Review
Dr. Waler! He has been my sons Dr since he was 4 and he is now 12! We absolutely love him!
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Patient Review 47
5 out of 5 stars
Reviewed on December 15, 2021 | Verified Review
The staff is friendly and the doctor is very thorough and he explains what he is doing.
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Patient Review 48
5 out of 5 stars
Reviewed on October 28, 2021 | Verified Review
We love Dr. Waler!!! So professional, so knowledgeable, so great in his interaction with patients! We have moved to another part of the town, but continue to see him for both of our girls! The front office ladies and the nurses are always polite!
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Patient Review 49
5 out of 5 stars
Reviewed on October 07, 2021 | Verified Review
Love Dr. Waler. He is so thorough and professional. Been seeing him for past 7 years.
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Patient Review 50
5 out of 5 stars
Reviewed on October 01, 2021 | Verified Review
Nice staff, wonderful doctors and efficiently
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Patient Review 51
5 out of 5 stars
Reviewed on September 29, 2021 | Verified Review
The staff!
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Patient Review 52
5 out of 5 stars
Reviewed on September 23, 2021 | Verified Review
Every time I call the office staff are able to get us in very quickly. Dr Waler is by far the best pediatrician we have ever been to. He also was my husband???s pediatrician growing up.
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Patient Review 53
5 out of 5 stars
Reviewed on September 22, 2021 | Verified Review
Everyone was very friendly.
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Patient Review 54
3 out of 5 stars
Reviewed on September 06, 2021 | Verified Review
I wasn???t necessarily disappointed with the office staff more so the doctor. We just had our second newborn follow up and it seems the doctor is not concerned about the issues that my baby continues to present. Honestly, I???m getting kind of worried that if there is an issue it may not be addressed in an appropriate amount of time and my biggest fear is something more serious happens. And it could also be something minor, but it???s still not being addressed. That concerns me. Maybe it just me but I???m still very concerned.
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Patient Review 55
5 out of 5 stars
Reviewed on August 06, 2021 | Verified Review
Nice staff
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Patient Review 56
5 out of 5 stars
Reviewed on July 30, 2021 | Verified Review
Great doctors and friendly staff!
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Patient Review 57
5 out of 5 stars
Reviewed on July 27, 2021 | Verified Review
Friendly staff. Dr. Waler answered all my questions and I did not feel rushed.
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Patient Review 58
5 out of 5 stars
Reviewed on July 22, 2021 | Verified Review
Friendly staff
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Patient Review 59
5 out of 5 stars
Reviewed on July 19, 2021 | Verified Review
We love Dr Waler and his staff. Lena and Amy are awesome. Our whole family lean on them for our healthcare and they take such good care of us. They are even good at call backs and messages!
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Patient Review 60
5 out of 5 stars
Reviewed on April 24, 2021 | Verified Review
Doctor Waller pierced our daughter’s ears. He was very kind and sensitive with her.
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Patient Review 61
5 out of 5 stars
Reviewed on April 16, 2021 | Verified Review
Fast, efficient, caring, professional, informative.
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Patient Review 62
5 out of 5 stars
Reviewed on April 07, 2021 | Verified Review
Everything
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Patient Review 63
5 out of 5 stars
Reviewed on April 01, 2021 | Verified Review
We love Dr. Waler and his staff!
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Patient Review 64
5 out of 5 stars
Reviewed on March 12, 2021 | Verified Review
The staff, and my son Doctor Dr Waler.
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Patient Review 65
5 out of 5 stars
Reviewed on February 11, 2021 | Verified Review
Friendly. Love Dr. Waler.
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Patient Review 66
5 out of 5 stars
Reviewed on December 12, 2020 | Verified Review
I have use this office for more than 15 years and I love how dedicated the doctor's are. The staff is amazing
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Patient Review 67
5 out of 5 stars
Reviewed on December 09, 2020 | Verified Review
The friendly staff, and their ability to schedule same day appointments!
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Patient Review 68
5 out of 5 stars
Reviewed on October 29, 2020 | Verified Review
Clean and friendly staff
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Patient Review 69
5 out of 5 stars
Reviewed on September 30, 2020 | Verified Review
Our kids love Dr. Waler!
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Patient Review 70
5 out of 5 stars
Reviewed on September 14, 2020 | Verified Review
We never have to wait long. Staff is always so nice and efficient!! Wonderful pediatritian.
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Patient Review 71
5 out of 5 stars
Reviewed on September 13, 2020 | Verified Review
Dr. Waler is great! He always takes his time and listens. He is our favorite!
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Patient Review 72
5 out of 5 stars
Reviewed on August 21, 2020 | Verified Review
Dr. Waler is the best! I travel quite a distance to keep my children with Dr. Waler. The nursing and office staff are also great. There is a family feel from the moment you enter the doors.
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Patient Review 73
5 out of 5 stars
Reviewed on August 19, 2020 | Verified Review
Friendly staff! Very efficient
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Patient Review 74
5 out of 5 stars
Reviewed on August 17, 2020 | Verified Review
Every thing we love Dr Waler
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Patient Review 75
5 out of 5 stars
Reviewed on July 30, 2020 | Verified Review
Dr. Waler is patient and caring. He is always available to answer my questions and for Non-well appointments as needed.
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Patient Review 76
5 out of 5 stars
Reviewed on July 19, 2020 | Verified Review
Dr. Waler is the best!
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Patient Review 77
5 out of 5 stars
Reviewed on July 16, 2020 | Verified Review
Staff is friendly and efficient.
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Patient Review 78
4.2 out of 5 stars
Reviewed on June 27, 2020 | Verified Review
Remove mandatory mask requirement.
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Patient Review 79
5 out of 5 stars
Reviewed on March 13, 2020 | Verified Review
Doctor Waller and Doctor Peterkin are the best!
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Patient Review 80
4.2 out of 5 stars
Reviewed on February 22, 2020 | Verified Review
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Patient Review 81
5 out of 5 stars
Reviewed on February 05, 2020 | Verified Review
Dr. Waler is the best!!!
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Patient Review 82
4.2 out of 5 stars
Reviewed on January 18, 2020 | Verified Review
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