Patient Access Rep II, Patient Access Services, PRN, Baptist ED Town Center

Job Summary

*Up to $500 Sign-On Bonus*

Baptist Medical Center ED Town Center is currently hiring for a PRN Patient Access Rep II to join our Patient Access Services Department at our Baptist ED Town Center location here in the Jacksonville, FL area.

Shift Details: Various Shifts

This department works in-medium sized small teams, 11-16 teammates. This position is in a fast-paced and in a hospital environment working directly with ED clinical staff and patients. This fosters medical field interests and primarily has scheduling in 12 hour shifts.  The candidate will have customer service skills, be flexible and adaptable.Growth potential into coaching system, PASIII ,team lead, or supervisor.

As a Patient Access Rep II, you will be responsible for:

• Registering patients accurately and efficiently
• Utilizing multiple systems and interfaces Cross-Trained in order to work in multiple patient access areas
• Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters
• Contributing to PAS Goals as defined annually (Collections, Palm Scanning, etc.)
• Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
• Maintaining a professional relationship with all clinical and non-clinical team members
• Articulating compliance documentation and ensure completion of required patient consent forms
• Maintaining patient privacy in accordance with HIPAA guidelines
• *BLS CPR certification within 30 days of hire for ED positions.

This Patient Access Rep II will be located at Baptist ED Town Center. If you are interested in this PRN opportunity,

Education Required

High School Diploma/GED

Education Preferred

Bachelor's Degree

Experience

• 1-2 years Customer Service Experience Required
• 1-2 years Insurance Experience Required
• 1-2 years Healthcare Experience Required

License and Certification

• Cardiopulmonary Resuscitation Certification (CPR) Required
• Basic Life Support (BLS) Required
• Certified Healthcare Access Associate (CHAA) Preferred

Location

Location Overview

Baptist Emergency at Town Center

The new 16-bed emergency center at the St. Johns Town Center houses two emergency centers under one roof - one for adults and one for children.  Conveniently located near the intersection of Interstate 295 and Town Center Parkway, the Baptist/Wolfson Children's emergency center is a true hospital ER, staffed 24/7 by board-certified emergency medicine physicians.  On-site technology includes ultrasound, CT scanner, X-ray, a full service laboratory and telemedicine consultation services.