Patient Access Supervisor, PAS Financial Clearance, Full Time, Days, Southbank Plaza

Job Summary

*Up to $1,000 Sign-On Bonus

Baptist Medical Center is currently hiring for a Full-Time Days Patient Access Supervisor to join our Patient Access Services Financial Clearance team at our Southbank Plaza location here in Jacksonville, FL.

Shift Details: Monday through Friday 9:00 AM to 5:30 PM.

As a Patient Access Rep Supervisor, you will be responsible for:

• Registering patients accurately and efficiently.
• Utilizating multiple systems and interfaces.
• Cross-Training in order to work in multiple patient access areas.
• Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters.
• Contributing to PAS Goals as defined annually (Collections, Palm Scanning, etc.).
• Possessing a strong understanding and able to explain State and Federal regulations including EMTALA, AHCA, and JCAHO.
• Maintaining a professional relationship with all clinical and non-clinical team members including peer leaders in other departments.
• Articulating compliance documentation and ensure completion of required patient consent forms.
• Maintaining patient privacy in accordance with HIPAA guidelines.
• Assisting in the On-Call rotation for the assigned area including staffing as needed.
• Providing daily leadership to the assigned department in coordination with the PAS Manager.
• *CRCS and/or CHAA at least 1 within 90 days of hire.

This Patient Access Supervisor will be located at Southbank Plaza. If you are interested in this Full-Time Days opportunity, please apply now!

Education Required

High School Diploma/GED

Education Preferred

Bachelor's Degree

Experience

• 1-2 years Customer Service Experience Required
• 1-2 years Healthcare Experience Required
• 1-2 years Insurance Experience Required
• 1-2 years Scheduling Experience Required
• 1-2 years Patient Access Services Experience Required
• 1-2 years Patient Financial Services Experience Required
• 1-2 years Leadership Experience Required

License and Certification

• Basic Life Support (BLS) Required
• Certified Revenue Cycle Specialist (CRCS) Required Or
• Certified Healthcare Access Associate (CHAA) Required Or
• Cardiopulmonary Resuscitation Certification (CPR) Required

Location

Location Overview

Baptist Health, founded in 1955, is North Florida’s most comprehensive health care system and the area’s only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals: Baptist Medical Center Jacksonville, Wolfson Children’s Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.